My car was supposed to be completed on May 15, but it is now June and it still is not ready…read more Last week, I was called and told that the car was finished. I drove more than two hours to pick it up, but shortly after getting on the highway, multiple error and malfunction warnings appeared. I immediately brought the vehicle back. When I asked about having the car taken to a mechanic closer to my home, I was told that the vehicle was unsafe to drive. However, I had just driven it for nearly an hour on the highway after being told it was ready for pickup. This situation is extremely frustrating and raises serious concerns about the quality of the repairs and the communication regarding the vehicle's condition. They offered to deliver the vehicle for my inconvenience. No mention of a fee, then when it was ready wanted to charge me $300 dollars in gas.

these folks are guardian angels. crazy knowledgable, helped us in a jam, and one of em has the…read morecoolest OG Lexus of all time. best auto body shop in the Poconos!!

Friendly, Fair, I have referred both a family member and neighbor to them who also happy with the…read moretop quality and service. Great service, quality work, everything taken care of by them with insurance. They made the insurance claim work easy, arrange a date, and have your car clean when you arrive. This is a collision repair center you can feel confident in knowing everything will be fair and done with expertise. A Class Act.

I had an unbelievable experience with Kelly's Collision after a recent accident. Joe and his crew…read morewere timely, professional and extremely thorough. I picked my car up today and it looks almost brand new. I can't recommend them enough for their excellent customer service and top of the line workmanship! I only wish that I could give them more than 5 stars!

Going to joes to get your car fixed is like going to a hospital for a life saving organ transplant…read moreonly to wake up with your leg broke, blind in one eye, and the organ was replaced with a baked potato. I brought my car for a very easy repair job. They totaled my car essentially, and now I had to take it to someone who can fix the stuff they broke for another 5000 dollars. Moral of the story only bring you car here to get repaired if you don't want it back fixed. Not only are they rude, but when you call to ask what the hell they did, they will tell you to go fuck yourself. This place does did such a bad job on my vehicle the farmers insurance has removed them from their list of garages to go to for repairs. I can only hope that this ends up costing them tens of thousands of dollars in missed customers. The only thing this place deserves it to get shut down

Nate was very patient and willing to work with USAAs clown show. My wife suffered significant PTSD…read morefrom the head on collision cause by the other party . Resolving the accident claim proved difficult enough with this however because I went to a USAA approved collision shop that wasn't Joes, the process was even more painful. I wanted to take my car to Joes originally. Several months after we took our car into Firestone for an alignment after a pothole but it was noted by the shop that the car had some other lingering problems that needed a specialist so at this point I took it to Joes. Firestone was great and we appreciate their attention to detail . We had some other issues getting our car fixed at the original shop but Nate found some more concerning issues like rivets poking from inside to outside of the driver front quarter panel and parts missing in the grill assembly and several misaligned panels and headlight that was actually broken. We mentioned this to USAA but they insisted we should have taken the car back to the original shop. My insurance company did not like that I was questioning the work so it took two months longer for them to get someone to look at the problems . Nate was there for us and showed the 3rd party assessor what was wrong. Much to USAAs reluctance they came around when Nate clearly showed why the work needed to be redone. Well it took another two months due to Pandemic issues and the specialty alignment shop that had to fix our knuckle but we got it back and the difference driving was night vs day. It drives and looks like it is supposed to now. Nate was there from September through end of January for us. Finding a person who understands how insurance companies work you over is rare. Nate made our case clear and got our car back to us in great shape.

After in past years having my cars repaired at other body shops with long waits, sometimes weeks,…read more when my car was at those shops for body work, poor work done etc., it is an absolutely wonderful experien ce have my car repaired at Bob Theil's auto body shop. I have had my recent accident induced car body damages repaired at "Theil's"...with excellent results! BOB is very precise,thorough and beyond fair with his estimates.... Before dealing with Bob, I had my car body repaired at an auto body shop in Carbondale...a few weeks post repairs a clear covering over the paint started to bubble and peel... Thinking maybe there was a recall issue with my Honda Civic's paint ,I went to Burne Honda ,where I purchased my car..The service manager kindly looked at what was happening to the paint called Bob Theil and asked him to diagnose what .might have been the cause... Bob said yes and for me to go right over for him to evaluate my car's paint issues.... Bob evaluated what he saw and diagnosed a faulty prep job done on my cat before it was painted...So it was not a factory issue..... Bob did this favor for Burne Honda ( and ultimately me,) and did not charge for this.! Also the shop is immaculate , my car was done in such a timely manner,and looks GORGEOUS! THANKYOU so much , BOB,son Bob and other employees Linda Helene Burns

I was in town just for a few days and happen to park to closely to a curb and it detached the under…read morecarriage in front of my car.. it was dragging along the street so I needed it fixed quickly and when I searched for places, most were already closed, but Bob Thiel's told me to stop by and they'll take a look. He fixed it quickly. They were very nice and definitely made Scranton a positive experience so far.

I recently Purchased a decent Honda Accord S. Had some…read moreHonda Rust. I thought that maybe Stan can give me an idea or just what options I may have. I picked my Car up today. Looks great. If you need any kind of Body Work. stans B&S Shop is the place to go. Nice People and talented workers. TY again I will stop by for a Coffee soon. P.G.

I visited Stan based on the reviews I I found online. My car had been damaged by a basketball hoop…read morethat fell down durning a storm. I was extremely impressed by Stan. Stan fixed my car in a few minutes. He went above and beyond to go out of his way to help me, although I could see he was extremely busy. He was kind and professional. I wouldn't hesitate to go back to Stan. This is a great place for car repairs.

Our car had body and paint damage to a door and back panel. We stopped in without an appointment…read more We received a quote in the course of 10 minutes. We were provided with a price, a time to bring the car in, and the expected date of its return (5 business days in total). We dropped the car the night prior to the appointment in their lockbox. We received a call a day earlier than promised and were told the car was ready. Upon pick-up, we found what looked like our car when we drove it off the new car dealer's lot 4 years earlier. It looked brand new again. I could not stop smiling!!! In a nutshell, this is an incredibly professional operation. They were good to their word (actually better since the car was done early), their work was flawless and on top of all that, the owners were very pleasant to work with. If you unfortunately find yourself with car damage, head to D'Amicos and make the very best of your bad situation. Thank you!!

Just had the front of my car fixed. Looks brand new. Very easy to deal with and dealt with…read moreinsurance company as needed.

Very disappointed in a quote I got from the shop.... I bought the materials because they were on…read moreback order but I was able to find them...(lugnuts&stems for a tire) the quote was 350$-550$ and I was actually able to get the work done at a local garage for 80$... I used your services in the past but never will again... I called the manager and he was not very receptive to my concerns

Got oil change inspection & tire rotated. Very satisfied. Young lady who checked me in was…read moreprofessional & polite.

my vehicle was stuck in my driveway because it needed a battery…read more I am older, with a sickly husband mark came to my home, jumped the vehicl, brought it to his garage, replaced the battery and returned it to me I am forever thankful and he has a new customer for life!!!!!! he's just the best

Gas prices are reasonable full service station always friendly pump person I don't use them for…read moreservice my vehicle are new and under warranty