I was given John's Shoe repair's contact for a leather bag that I really like with a broken…read moreshoulder strap. Cost was right, ready when said, fixed. Now I know about John's shop.

I have been coming here for years. He has repaired several of my shoes and dyed a wallet. He does…read moresolid work but there are a couple challenges. 1. Pricing is not consistent. I think he just figures out a price on the spot. This price is often a bit high. 2. Disorganization - I can relate to other reviews that brought this up. I came to pick up my items. They were not done and he couldn't find them in the abyss of shoes and leather goods. He finished them while I was there. If he needed more than a week just let me know.

Good shoe repair, decent job on my shoes. Needs to get a little more organized in the shop though.read more

If I could give this place ZERO stars, I would. This is…read morehands down the most unprofessional, dishonest, and poorly run repair shop I have ever dealt with. Back in May, I dropped off a shoe and a designer bag to be repaired. When I returned, only the shoe was done. The bag the main item I needed for a trip wasn't touched. I had to leave for my trip WITHOUT it, even though they had more than enough time to finish the work. Then the madness began. The owner kept calling me from July through October saying the bag was "ready," even though life was hectic and I couldn't pick it up right away. When I finally went in recently, they suddenly "couldn't find" my bag. I came back the next day, and the story changed again they claimed that if an item is there "too long," they donate it. Let me be VERY clear: You don't "donate" a Prada bag. You sell it. Their excuses were pathetic, their attitude was rude, and their accountability was ZERO. Instead of taking responsibility for losing (or selling!) my property, they basically shrugged and told me it wasn't their problem because I didn't pick it up fast enough even though they were the ones who failed to repair it on time in the first place. I had to call the police because the behavior was so shady, and honestly I regret not taking them to court. This place is a scam. They are careless with people's belongings, they lie without hesitation, and they clearly have no policies to protect customers' items. DO NOT TRUST THEM WITH ANYTHING OF VALUE. I wouldn't let them fix a shoelace after this experience. Save yourself the headache, the stress, and the loss. They will get their karma but in the meantime, let this review be your warning.

I got my birkenstock Madrid sandal resoled and they came out perfect! They originally had a white…read moresole and now they are dark. Think I like them better!

Awesome shoe repair! Travel from downtown to get shoes repaired and they're like new!read more

Something about a shoe repair shop that makes you feel like you stepped back in time, and this…read moreplace is no different. This is a small family run operation ran by father and son. They are reasonably priced and were willing to throw on some new taps and a polish while I waited. Shoes looked great and I was on my way in no time. It isn't fancy, well kept or well organized but great customer service and reasonable prices make this place a northeast philly gem for 40 years.

I brought in my wedding shoes to be stretched, paid $40, and was told they'd be ready Monday. They…read moreweren't touched until I called, and when I finally picked them up the straps were uneven, dirty, and poorly done. After multiple trips back, one shoe was overstretched and now both pairs are unwearable. When I tried to get the mistake corrected, I was ignored, interrupted, and mocked -- even told "all I hear is blah blah blah." Instead of professionalism, I was met with disrespect and left with $260 worth of ruined shoes. I do not recommend this business to anyone who values their shoes, money, or being treated with basic respect.

This is one of the businesses that I have gone to for years and never thought to review…read more This Husband and wife run business is my go to for Alterations and Shoe repair. I have never felt rushed and they always take time to make sure what I want. This is a TRUE Mom and Pop business and a gem in NE Philly

Have passed by this shop on my way home from work for 2 years, but never gave it a second thought…read moreuntil I needed a favorite pair of boots reheeled. Gave it a chance based on Tom's positive review. Dropped boots off Tuesday, they were ready Wednesday. The owner was kind and funny and my boots look great for a very reasonable $15. I'm hard on my shoes so I'll be back.

Joe Paeone, from Shoe Repair on Huntingdon Pike, was an absolute shoe repair genius, sadly he…read morepassed away, shop is closed.

I have been here twice in 15 years...once long long ago after I lost weight he punched a new hole…read morein a belt - no charge. A few months ago I wore my shoes out - new shoes are north of a C so I went to this local to me place - 48 bucks for new heels and soles, and the shoes look beautiful. I forgot to ask but I wish they replaced my laces - whatever. Nice relatively quick (1 week) service.