If only everyone I dealt with was as capable, straightforward and pleasant as these guys. Bryan…read moreexplained everything he was doing and I never doubted that I was getting good information. I'd recommend Anytime Appliance in a second as well as telling those national repair networks that they could learn a thing or two about old-school customer service. Service was for a Bosch oven not heating.

Wonderful prompt friendly competent service. Chuck arrived on- time and was pleasant and friendly…read moreand quickly repaired our stove top and refrigerator. He had ordered the parts in advance based on our description of the problems. He fixed both problems. We highly recommend Chuck and Anytime Appliance Repair!

Booked through Yelp but had a bit of a rocky start -- their system had a glitch and my address…read morenever came through on their end. I called thinking it was a no-show, and Christian was at my door within 30 minutes. That kind of responsiveness says a lot. Once he arrived, he was professional and thorough -- took apart what needed to come out, figured out the issue with my LG ice maker, and had everything back in order quickly. Great experience overall, and I'd definitely call them again.

If you're ever in need of appliance repair, call Cristiano Rosario. He is the best! Considerate,…read moretimely, reasonable, explicative, nice. He liked my annoying puppy too, and remembered the dog who died. Cristiano is the bomb.

Great service, fixed our Maytag dryer and Frigidaire dishwasher. Very reasonable charge, came when…read morehe said he would. Very happy with Carrolls service.

The best service experience I've ever had! He was so honest, thorough and fairly priced. He…read morearrived on time and fixed the problems quickly. I heard about this company from a moms group Facebook post- so many people chimed in with such high recommendations- and they were all right! Thank you, thank you!!

Fantastic customer service, very friendly and knowledgeable. Also got out to us very quickly and…read moresolved our issue same day

Very good people managing the business. They were prompt and professional! The repair technician…read moreshowed gave me some instructions on how to maintain the cooking range for future use.

Fast, accommodating and did great work. Prices were very reasonable. I would recommend them.read more

Highly recommend this team. Father Joseph and son Jonathan have serviced our freezer and ice maker…read morethe past few years. Excellent timely service and great advice from them. Very impressed with how Jonathan serviced our ice maker recently.

In mid-June, my dishwasher broke, followed by my microwave two days later. I turned to Aitoro…read morebecause other retailers quoted at least a two-week wait. Jason P assured me a silver dishwasher was available right away (though I wanted black). I agreed to check it in-store, but when I showed up on the day he told me to, he wasn't there. Another rep helped me, but Jason later called me angrily for not waiting for him. I didn't care who helped me--I just needed appliances quickly--so I sent Jason my kitchen photos, dimensions, and payment. When the installer (excellent service from James) arrived, he immediately saw the microwave Jason sold me wouldn't fit. I had to reorder the correct one. Jason dismissed this by calling me "picky," but promised a black dishwasher shipment in early July. I agreed to wait. That "one week" stretched into two months of empty promises. I have pages of texts where delivery was pushed back again and again. Meanwhile, I found other retailers with the same item in stock, some able to deliver within three days. The final straw: while Jason told me no dishwashers were available as he explained what the acronym ETA stood for (was I born yesterday??), Aitoro's own website advertised the exact same item as "in stock" with "quick delivery." Jason P said that I could have that if I paid $200 more. Same brand, same series, nearly identical specs--just a different model number and only 2-decibel difference. (That's it.) Umm... isn't this called bait-and-switch? Only after I threatened a BBB complaint did Jason P offer a refund. I've been patient with supply issues, but this was not about delays--it was about misleading sales, broken promises, and refusal to make things right unless pressured. The entire summer, I had no dishwasher even though I had already paid for it. If Aitoro cannot deliver, they shouldn't take payment and string people along. I wanted to support a local business, but instead I was left feeling insulted and deeply disappointed.

I was a co-owner of The Brownstone, which was located on Main Street in Westport, CT from 2005 to…read more2018. For those who might remember, us we were known for our customer service, which included gift wrapping. This is my first review of a business. I regret is is a negative review of the salesperson, Benny Mantz from whom we purchased a Sub Zero refrigerator, Miele dishwasher and Viking range. From the start Mr. Mantz came across as disingenuous. He did not listen, and was inconsistent in returning phone calls. Our refrigerator and dishwasher were delivered and installed before our range. Today, Saturday, our range was delivered. Our old range was removed from our house. However, Benny failed to follow through to confirm the installation could be done on Saturday. So, we have our new, partly disassembled range sitting in the middle of our kitchen and disconnected from the gas line. Therefore, it is safe to say the range is inoperable. Benny would not return my call regarding this glitch. Professional salespeople speak to their customers when things go awry. Benny did, however, email me to blame his operations manager for the glitch. Those who remember The Brownstone, will remember our sales team partners, Celeste and Mariana. While they were not perfect, they did their upmost to prevent glitches. Yes, they followed through from start to with every order. But what set them apart from other salespeople was their genuine respect for their customers, their desire to build relationships with their customers. and their love for our business. When a glitch happened, they picked up the phone and called their customer. Our team of three would have paid for the meals that resulted from the lack of a working range, and we would have refunded our customer's range installation fee. Would Benny do this? No, he would not.

My 1 year old Sears's washer stopped working and it was no longer under warranty. Sears would…read morecharge $150 just to walk in the door and I had to wait 4 or 5 days. Found this mom and pop company and he came the next day and cleaned the filter and replaced a part (he had to make a special trip to the hardware store), the total cost $100. He showed me what he was doing and had to take the washer apart to get to the clogged filter. This guy is honest and reliable. He works on all appliances, washers, dryers and frigs, etc. I would call him for any appliance repair. He say GE makes the best appliances (of course I have Sears and all Kenmore is made in China now).

Best service ever!! I was pleasantly surprised how courteous and professional this company was. I…read morehad an issue with the compressor in my refrigerator and they knew right away there was a recall on the item. They worked diligently to get the compressor covered which saved my hundreds of dollar! They worked quickly on the repair and was on time as schedule! if you have an appliance repair call the! You won't be disappointed! thanks James and staff!

Service call on 9/3. Was told 3-4 days. Called after a week and a half. After leaving a message…read moreand getting no return call, called again several times. Finally got through. Was told they were waiting on insurance company for approval. So, no follow through? You just leave customer without use of appliances for weeks on end? Had me call insurance company instead of them following through. Will not be recommending this appliance company to anyone. Very disappointing. Update: finally got through to insurance company. They said DVS did not contact them until 9/11!! It was determined yesterday that it is not cost-effective to repair my appliance. No one contacted me. Also, I forgot to mention that the day of service, repair tech was supposed to be at my home between 12-4 (I originally scheduled for 8-12, but they changed it). Tech showed up well after 4 and proceeded to sit in my driveway for another 20-30 minutes on a PERSONAL call, as if my time is not as valuable.

Matt the owner is terrific. Young but experienced and knowlegeable. Replaced dryer vent and cleaned…read moreout lint build up. Repaired oven door which required taking it apart. Fair and very professional. Family run business.

Fast service, fair price, professional, great experience with this company. I will use this company…read morein the future.

I was very pleased with Mikestav Services. My washing machine's pump died in the middle of a load,…read moreand it had to be repaired. First, they were able to schedule the repair within a reasonable time. Next, the repairman, Mike, was friendly and very efficient. Also, the price they quoted was the same as what I paid, and I felt it was quite reasonable. My machine is working very well now; I will absolutely call them for any future appliance repairs in my home.

I called on Thursday evening and Seth came same day to repair my sub zero units, he was very…read moreknowledgeable, he identified the issued, explained the process and repaired the units. Very clean and experienced. Would highly recommend.

Seth was professional and knowledgeable. He new what was wrong with stove in 10 minute. next day…read morereturned to replace part. very satisfied with his service. Took pictures over everything and gauranteed his work for 5 years. I would definitely recommend.