They don't really want to sell replacement parts…read more The simplest order for frameless door gaskets was met with multiple trips because they didn't look at the thickness of the original parts. They couldn't see the difference between 3/8" and 1/2" and they blamed me for their mistake. The Owner thinks rigid plastic shrinks. I'm blind, I wouldn't be able to see the difference, but it's my fault! Total waste of time.

We had a pleasure of contracting Mr. Shower Door in Stratford, CT for our bathroom project…read more We were blow away by efficiency and customer service we received. Every person we interacted with was polite, professional and customer centric. We understand challenges that these days bring, whether it is supply chain or staffing issue. However, the entire process was flawless and the project was completed as promised. We highly recommend this business.

Had the worst experience. Kept asking for the balance of payment despite not having finished the…read morejob. Sloppy work such as sealer splatter all over our garage doors, some areas not fixed. We had to ask them to come back and fix things multiple times and ultimately gave up. Overall, very sloppy work.

Blue Stone Patio- gorgeous work. Great craftsmanship built to last. Price was roughly 20% below…read moremarket. This Team/family owned business rocks and you should give them a look. After the patio, I had the team come back and do a couple of jobs on my driveway and built a fence. Top quality all the way.

I will never work with this company again! Throughout my entire project, I perceived them to be…read moreinefficient and non-communicative. There were several instances where they have been dishonest and attempted to upcharge me for work that was included in our contract. They sell themselves as a 'full service' company, but this could not be further from the truth. Instead of making the process smoother, they caused countless hours of additional work  and stress for me and my husband. We contracted with New DImensions to renovate our kitchen back in February 2022, making it very clear we needed this renovation done before our baby came in October - this was agreed upon in our contract.  They did not start the job until September - 9 months later, despite us continuously following up to see how we could move things forward more quickly. They were completely unresponsive and not at all transparent about what was causing the delays. My son is now 3 months old, and they JUST finished (January 2023) - 5 months after starting what should have been a 2-3 month job.  New Dimensions also came to us with ~$15k of additional items they attempted to charge us for throughout the project, threatening to shut the project down if we didn't pay, so we felt like we were trapped. Some of these were for things that were expressly called out in our contract, like some HVAC work and building out a few closets.  Several times, they demanded we pay them early for milestones that had not yet been completed (it is worth noting that the payment milestones are structured in a way so a majority of the cost if front-loaded, meaning we had paid ~80% of the project cost before they had completed even 50% of the work). It was exhausting to constantly be fighting with them every step of the way and caused long delays. When we brought up our dissatisfaction about the delayed timeline and repeated upcharges, some of the employees were downright offensive - literally screaming and yelling at us in a completely unprofessional way. During the project, we had issues with the speed of work, quality of work, speed of sourcing materials, cost of materials, and project management. A few of those included: Speed of work: for a full kitchen renovation, the biggest crew they usually sent was 2 people who (after factoring in breaks) only typically worked 4-5 hours each day - often there was only one person on the job site. There was limited planning for lead times or dependencies, which caused several unnecessary multi-week delays. Quality of work: they made a lot of mistakes during the project that, instead of fixing immediately when pointed out, they tried to convince us were proper, or that we needed to pay more money to fix. For instance, installing a support beam with a gap between the beam and the floor above so the floor above bounced when walking on it, installing the header for the fridge crooked, measuring the width of the island wrong so we now have a hole in the tile floor that the island doesn't cover, designing a cabinet intended to hang pans that isn't tall enough to hang pans, etc... Speed of sourcing: Often the men would arrive at our house and wouldn't have the materials they needed, so they would just stand around not working for the entire day. For the items New Dimensions said they'd source for us, turns out they actually only provided a quote and we then had to place the order. The quote sometimes took weeks of asking for and ultimately caused delays to the project because we could not order the items in a timely manner. Cost of materials (cost of which is passed through to the customer): we had one instance where they bought a small amount of siding for $6,000, which was astronomical. We had them return it and brought in our other, trusted contractor, who purchased the same materials for $2,000. This made us question every other material charge they brought to us, but at this point it was too late to go back through and do an audit. Project management: The 'project manager' they assigned to our project was almost completely absent - he dropped by the job site typically once per week and often didn't know what needed to be done. Frequently, the crew working had no idea what they were supposed to be working on when they arrived. When the project manager came, he rarely wrote anything down and claimed that some of the items were not in his department - we would then have to speak to several other employees at New Dimensions to get them accomplished. They also tried to forbid us from talking to the crew that was working in our house, effectively cutting us off from productive conversations we could have had to move the job forward. Me and my husband ended up taking over most of the project management towards the end.

Just awful. Zero communication, zero follow up. Little to no experience working in my…read moremunicipality which resulted in countless delays and costly resubmissions. Decent design but poor execution and follow through. The newish onsite gc and the office mgr lady were the bright spots in this subpar experience.

Integrity Construction company did a fantastic job on my homes Kitchen, they were; Fast, Efficient,…read morestraight-forward and helpful. They Started work on My kitchen February 5th and were done by February 20th and most of that time was all of us waiting for the shipments of our things to come in, which no one has control of. Efficiency and punctuality are hallmarks of their service. They did all the hard work of building a masterpiece out of scratch- our kitchen started as bare bones as it gets since it was stripped because of water damage. Their customer service is second to none. The crew was fantastic; I was completely impressed with their professionalism and customer service. They talked to us through everything we needed to know and do, which was a life saver as we are first time homeowners, and it was the first time we had to use both a contractor and insurance. Their entire crew is not only friendly but also highly skilled. The kitchen is everything we wanted and more, as close to a dream kitchen you can imagine when paired with reality. The quality of each product they recommended was consistently outstanding, exceeding my expectations every time. They went above and beyond making sure everything was affordable and purposeful. The Pricing for their services and on every product was fair and transparent - the worth of everything being equal to the cost. It's a fantastic feeling when someone can take a bad situation and make something wonderful out of it. I highly recommend this business. This will be my go-to place for years to come, because of them I can realistically actually think and dream of newer and updated things i can do to my home in the future, in my opinion they're the best in town.

I moved into a house with severe undisclosed damage that required extensive repairs. There are a…read morelot of contractors out there that could've done the job, but none could do it like Integrity. I'm highly impressed with Jason and Will's work and extremely lucky to have hired them. The attention to detail they put into their work is distinctive. With the work completed, my house feels brand new and I am more confident than ever in my home. From the first consult through completion of the job, the guys went above and beyond to make sure I was kept informed and happy with their work. First time quality was something they delivered on. I'm truly thankful for finding them and will be hiring them for future projects.

We live in Mill rock Road in Hamden CT. We saw them building There. Beautiful stone work &…read moreconcrete. We hired them and they did great work for us.

Luis and crew built a concrete retaining wall to replace a wooden wall that was in danger of…read morecollapsing and bringing my pool deck with it. Ahead of time, he explained in detail how they'd need to dig a deep trench and start the base of the wall several feet underground. The concrete would have a lattice of rebar in it and... it was more than I could understand but it sounded extremely thorough and strong. The crew did an excellent job on the wall and taking care of the surrounding property. There is a small brick wall near the big wall that was also in disrepair -- as part of their clean up, they actually ended up putting the brick wall back together better than it was before. They got to work within a couple of weeks of signing the paperwork (given how most contractors these days are slow, this was very impressive) and the work was done on schedule. I highly recommended Connecticut Masonry.

Zdenek is that rare gift - a supremely competent handyman who can take care of big jobs and small,…read moreas soon as humanly possible. He has renovated two bathrooms, painted my house inside and out and is always available for emergencies. A true gem! Carpentry, plumbing, building - and clever solution are all right up his alley. Oh, and prices ridiculously fair! You will never regret hiring Alpine!

We have used Zdenek and his team for many projects for our home in Westchester over the last 17…read moreyears. He is meticulous, polite and very creative in coming up with solutions for issues that arise. He is a master painter -- knows all about finishes, different paints, etc. and has a great eye. Best of all, he is reliable -- he has always been responsive -- even once he has finished a job. He is my first go-to person when I need work done.

Al and his team did a great job with our ceiling, deck and bathroom! It was very convenient that…read morethey could do power washing, popcorn ceilings, drywall and painting all at once and Al was great to work with, professional and skilled!

From estimate/proposal to completion, MDF's work was professional and done well even for a small…read moreproject as ours. Pricing was competitive and reasonable.

Right up there with my earlier (2022) review. Prompt,…read morethorough, expeditious. Highly recommend Stephanie et al, as ever. A challenge to find a helpful boutique, perhaps even more so than our previous experience. :)

Robinson and his crew are hands-down my go-to team for all painting and repair jobs at my…read morecommercial and residential building in downtown Westport. I've been working with them for nearly nine years, and they've helped me with countless interior and exterior projects. His guy Alex is, without question, the best I've ever worked with when it comes to drywall and painting--his attention to detail is unmatched. They're always on time, respectful, leave everything spotless, and approach problems with a can-do attitude. But what matters most to me is the trust I have in Robinson and his team. That kind of reliability is rare, and I'm incredibly grateful for it.