omg!!! Chris from staples in Bloomington (by Aldi) was so helpful, hilarious and kind. some of the best customer service I have ever encountered. I will definitely be buying all future office supplies from this Staples location going forward. read more

This review is for the print shop only. The employees are very knowledgeable and regaled us with some paper facts. We had wedding invitations and RSVPs printed out here and they were easy to work with. Prices are reasonable and they let you print on test prints of different sizes and paper type before you buy. read more

I always go to Staples in Bloomington for my laptop needs, and this trip was another reason why. While they didn't have the HP in stock that I thought I wanted, to replace the damaged one I had, Brandon recommended the 17" Asus. I had brought my old laptop on the off-chance I could find what I wanted & have them move over from old to new, and.....they could! They had it all moved over the same day. I picked it up the next and all has worked well....as expected. Love the new ASUS. Brandon and the rest of the Staples Tech crew have always been more than helpful. They're my go-to tech support. THANKS!!! read more

I really love this store. The people there are amazing. I especially love Zane. He works in the copy center. I have never met a more professional , polite, knowledgeable and caring individual than Zane. He takes care in making sure his customers are satisfied. Definitely an asset to this staples store. read more

I went there in search of a power cable for my xbox one b/c Best Buy right beside staples was out of the correct power cord. The supervisor, Tyler, was super helpful and ended up just letting me have the cable without me asking or anything. I just wanted to get on here and say regardless of getting the cable the on the phone and in person customer service is top notch and highly recommend this store if you have a need for something they offer. read more

Most things you want for office, moving out or organizing, they have different moving out boxes, the biggest one you could get is around 3 dollars each if you buy 5 more, and staffs there are very helpful to take care me when I bought 3 boxes before and 2 boxes after on the same day, they charge me around 3 dollars each and cancel my previous charge, lovely! ^^ read more

For office supply around town, this place is the best place to go to. Their stock is plentiful, their people are friendly and they are actually well staffed compared to office depot on the other end of town! The prices are average to other office suppliers, but that's kind of expected. At times they have ridiculously cheap prices on stuff. The location is ideal for those that live on the east end of town and there's plenty of parking. read more

Standing at staples while they print my business cards for a 3rd time. First print I came to Pick up were washed out looking on front (pretty sure he printed them backwards on the gloss paper), 2nd set the margins were glaringly off by 2-3 centimeters (which is a lot on a tiny business card) making everything completely off centered. Came back to store and am waiting on my 3rd set, all 3 times there has been no apologies and so far everything has "not been they're fault" with the horrible printing. Really wouldn't be so annoyed if they at least acted like they gave a crap about their shitty service, instead I have been dealing with them for over an hour and half now with zero sympathy from them for the massive inconvenience they've caused. I'm a graphic designer and have printed 6 or 7 other business cards here and have never had any issues, will not be back. read more

Products are good and service is usually friendly. Recent management changes seem to be improving overall experience, I look forward to seeing more. read more

This store has extremely rude staff people who won't give you the time of day -- or even stop by the register to check you out! I recommend patronizing another business. I would give ZERO stars if I could. read more

Disappointed... went in to get a poster(of an excel table) laminated and was told it would take around 30 min. When i returned to pick it up, the laminated poster i received looked terrible, almost to a comedic extent. Now, i fully understand that complications can arise and a little flaw or 2 is no reason to get upset, however the lack of effort in making my poster look even halfway descent was overwhelmingly evident. One side had a lip folded over itself in the middle of the poster, which i honestly cant even comprehend how this could happen. Nevertheless I able and was more than willing to overlook this flaw seeing as it was relatively insignificant to the overall purpose of the poster. Upon closer inspection, i noticed the bottom of the poster was cut off, again relatively insignificant however the nature of it led to more questions. The entire poster was formatted as a table which means that the border was completely outlined by a solid dark blue line. Like honestly this is a kindergarten level task, how hard can it possibly be to cut along a solid line. If i am paying for a service, i feel that it is more than reasonable to expect the task be done in an appropriate manner and so some degree of professionalism. The evident lack of effort and negligence on the part of the employee tasked with this job is completely and justifiably unacceptable. As if this wasn't bad enough when i pointed out the problems to the employee, i was offered a mere $1 discount on the price. Honestly i would have been less offended if the employee had simply apologized for the poor lamination job and not offered any compensation. Quite frankly i cant even begin to comprehend how this level of negligent performance could happen let alone be seen as acceptable. Imagine if it were something of actual importance or value instead of just a simple lamination job...... If this is the customer service i can come to expect from staples, you can be sure that staples will NEVER get my business again. In fact i would go out of my way, inconveniencing myself simply to avoid the possibility of having to deal with this level of negligence ever again. I urge all readers to do the same. Staples needs to be held to the same standards as everyone else. Is it really too much to ask for a little bit of professionalism and reasonable customer service? I think not. read more

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