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    Ask the Community - Staples

    Review Highlights - Staples

    Megan was super helpful (and patient) and made sure that I got exactly what I wanted.

    Mentioned in 2 reviews

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    MiPhone Doctor of Boston - Doctor is a bit busy this morning

    MiPhone Doctor of Boston

    (129 reviews)

    MiPhone Doctor is the best. He has saved my electronics more than once. From a broken screen, to a…read morenew battery, to a broken Apple watch repair. Leon is fast and offers the best service. The prices are super reasonable and saved me from having to replace my devices.

    my iPhone 15 Pro had its battery replaced with another battery with the different serial number…read morethan it came with with the manufacturer. I want to have my screen repaired, and there was a loose screws all over my phone because the battery was not tightened in, which would make my screen constantly crash and have issues so that I would continue to have to go to the scam artist when I went this fifth time he charged me and told me it was my fault when I did not even drop the phone. It just stopped working after that. I finally went to another reputable place and found out what shady things this business person has been up to and my current phone is having battery health issues when it's a brand new phone and there should be no issues with it. He put a cheap screen on my phone every single time even though I've paid full price and it constantly broke even if I dropped it from 2 inches. Another woman was getting her battery replaced at the time that my screen broke and I should've put into two together but clearly I didn't think this guy was an absolute scumbag, but he is and I would not recommend going there unless you want endless problems with your phone and to pay for a broken screen multiple times because he set up issues with your phone and he tampered with my phone as well and broke my button another time which I had to have replaced, which usually never happens in a new phone, which is what I was told that Apple, so more than one sketchy situation has happened and I am absolutely livid I am going to leave a complaint on better business bureau and then I'm going to seek out to journalist and above I've spent over $1500 with this person

    JP Wireless - PlayStation 5

    JP Wireless

    (5 reviews)

    Jamaica Plain

    I came in with a SIM card issue, and they were able to solve it in seconds. Great costumer service,…read moreand I really enjoy supporting a local business.

    Be extremely careful with this store, especially for screen repairs…read more Things looked fine at first. They told me upfront it would be a third-party display, which I thought was fair. Repair was quick. But when I picked it up, the screen looked "thicker" and slightly raised. That should've been a red flag. I didn't raise the question because I thought third-party display was just not perfectly calibrated. Just a couple days later, the battery started draining way faster. Again, silly of me that I didn't go back right away as I was really busy and could still get by. Then it escalated. The screen is now literally being pushed out by a swollen battery, and the phone shuts down whenever it drops below 50%. It's unusable and frankly unsafe. Yes, it's just past their 30-day warranty (a bit over two months now). But I went back anyways expecting them to be reasonable. Instead, they instantly blamed it on the battery entirely and denied any responsibility. The guy didn't even let me finish explaining the timeline as he kept interrupting, getting hostile, throwing out lines like "you're insulting my intelligence" and "educate yourself," and even threatening to call the police. And here's the best part: at one point he got so worked up he said, "do you want me to reapply your old display and give your money back?" I said sure. He storms to the back... comes back seconds later yelling, "I can't find your old display and it's past warranty anyway." These unpleasant interactions sum up what you need to know about how they handle problems. No accountability, no willingness to even discuss it like normal people, just pure defensiveness the moment something goes wrong. And sure, maybe it's "hard to prove" the connection between a bad third-party screen job and battery issues. But the timing of battery deterioration isn't a coincidence. Spend five minutes Googling and you'll see plenty of similar cases. I'm posting this so others don't walk into the same trap: if anything--even slightly--looks off, push back IMMEDIATELY. Because once you walk out, you're on your own. I'm not necessarily saying go to Apple--their pricing can be ridiculous. But places like this are desperate for petty money. It's a gamble. And if something goes wrong, don't expect professionalism, accountability, or even basic respect. Be careful.

    Staples - copyshops - Updated May 2026

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