I believe I've experienced the best CUSTOMER SERVICE experience ever in Lake Havasu maybe even in the whole United States Darrah & Maranda were absolutely fantastic. Thanks very much Staples for hiring excellent employees I wil tell everyone I know about the quality service I received over there. read more

Needed to print and it was so easy. Self serve printing - oh ya! For the quality and value this is great. Thanks Staples. read more

Miranda gets 5 stars...plus! Thank you to Miranda at Staples for excellent customer service. Miranda reminds me of the kind of service I received as a customer in the late 1970's! Miranda went out of her way to make sure my copies and laminated documents were exactly what I envisioned. She was patient, kind, friendly, and helpful with my many questions and concerns. She spoke clearly and turned my idea into reality for a special event on Saturday. Not only that, but she helped me get the best price with a special Staples coupon-code that applied to my order! I'm so grateful that Miranda is at Staples. Suddenly, it's not some "big box" store, but a place with actual warmhearted people who work there, a place I can trust and a place I want to shop at. Thank you Miranda! Now...you may be asking "Why only 4 stars?" That's because of Staples. Here's the thing. When I went to pick up my order from awesome Miranda, I needs to get tech help. The guy was great, but unfortunately due to the outrageous sound of the alarm still pounding in my head 2 days later from the computer station and nobody on duty with the right key to turn it off on Saturday night, I can't remember his name. Staples really needs to give the on-duty person a key or a combination to turn off that cray alarm!!!!!!!!!!!!!!!!! Thanks to the guy who helped me. I apologize that I can't remember your name. Your tech help was fantastic and you deserve some credit. Without adding you, Staples would have gotten only 1 star from me. read more

Get all my printing needs done there, all my office supplies as well. Staff is helpful

Nathan goes above and beyond to help assist with any project I have thrown his way. Extremely knowledgeable and easy to work with. Odessa is also a very sweet, hardworking and knowledgeable. Always a pleasure to work with. read more

From the time we walked in the door until we checked out with Bethany the entire staff was accommodating and so kind. They were able to help me find a power cord for my work computer and get me on my way quickly. Outstanding experience, thank you. Other items: Store is well stocked with everything you need for your office or home Great and friendly employees Huge parking lot out front Awesome atmosphere of helpfulness and attention! read more

Nathan that works with Printing is the best! I have to get laminated business slicks all the time in my line of work and go to a lot of different staples. He was the first person to make them perfectly and even triple checked everything and verified. Great customer service! read more

Employees at this location are always very helpful. Good variety of products to choose from.

Omg my son's Birthday is this weekend and I couldn't find party hats that matched with the theme of the party. I went here and JONNY at the printing department was so friendly AND HELPFUL . I explained to him that we needed printing paper with an adhesive back(sticker paper). He helped us with the design and everything for no additional cost for his assistance just the cost of the sheets, even threw one for free so we can stick them in the party hats looks awesome by the way. THANK YOU GUYS MY SIN LOVED IT!!!! Update he loved it thank you for helping put them in the game watches also... definitely be coming back again read more

Staples - This is before - Printing Services Near Me - Lake Havasu City, Arizona

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I like the fact that the people at Staples made an effort to fix a large copy order I had made, but it took three visits. Let me start from the beginning... I uploaded 4 pdf's online to be picked up at the store the day after by 6pm. The day of pickup was supported to be New Years Eve, and that store was scheduled to close at 6pm that day. The order confirmation said pick up by 830pm but I knew that wasn't right. The confirmation also said that I would receive an email notification when it was ready. So, I waited. The store closed. New Year's Day comes around and I get a call from the store saying my order was ready, great! I go to pick it up. The print is landscaped, it is not formatted like I can flip it like a book. So the employee tries to print it again, and I let them know I have to come back later to pick it up, and 4 hours later it's still not right. They tell me I must change the format of the pdf so it prints like a normal page. So I take the copy that won't really be of use. I come back the next day which is today January 2, and this time I go to the self service area to try and print everything I need. I'm about $33 plus $22 in now. The guy at the printing counter helps me print one of the documents the right way. It took him 30 seconds. And they give it to me at no charge. The problem is, I needed the study documents fir work and I lost two days of review plus wasted time and to be honest I'm not trying to hang out at Staples during a pandemic. Maybe it's partially my fault because I selected the wrong options for the print but I'm not sure that there was an option to change it, but if so the second visit would have been enough to fix it. Either way I'm happy now. Not a horrible experience but not a perfect one either. read more

Until today I would have given this store 5 stars. It's unfortunate what one employee can do. I had purchases to make but Arturo's behavior and asking me to "LEAVE MY STORE!!!" caused me to go elsewhere. I feel sorry for him because he really didn't know how to answer why the Amazon return code Staples provides when returning my packages is different than what Amazon provided to me. In his defense, I was persistent and wanting an answer. I've never had this as an issue with returns at a UPS drop-off so this was all new to me. I'm still worried, Amazon hasn't received the package. Just great that I happened to use Staples for an expensive return. Won't happen again. read more

Print quality was horrible and no good service because not many employees. Also waiting long time. Night time staff they don't know how to work. Horrible experience. read more

Jay at this location was awesome! Great thru the entire process. Another guy I spoke to on the phone was nice and helpful and also the ladies working the registers. I had my company banner made and it came out perfect!!! It was done quickly and looks clean and professional. Thanks so much! read more

I would like to commend an employee MacKenzie at Staples Lake Havasu. She usually is the only employee behind the counter at the Copy and Print Center. No matter how busy she is always friendly and helpful. She makes great suggestions with printing and layout. She is a great employee. We always look for her to be working when we bring print and copy work. Keep up the good work and thank you Mackenzie for all of your great work. read more

Nathan closed the door in me and had all registers shut down. He said it was after 6:00. YELP HAS IT WRONG, they close early

Friendly staff, always willing to help. Nice place, close to home and a good variety of products.

The staff is good but there are a few members of the floor staff that rock. Helpful and friendly

I needed a laptop and came into Staples. I found what I needed and asked for some assistance. They said someone would be with momentarily. It's been 45 mins, I'm still waiting, no help yet. And yes there are people in the store, but its certainly not busy. In fact, I'm watching 3 employees chatting and laughing it up while, a line is starting to form around the register that's open. Why not open another register? Why not help a customer who is trying to buy a big ticket item? What gives?!?!? read more

I went to the Lake Havasu Staples to have business cards made. I provided them with a completed file. All they had to do was transfer it and make the cards. Pretty simple. When I got the cards, they had increased the size of the copy and eliminated the important background, they also had changed the color of the copy on one line... as well as putting a space between the s and u in Havasu. so it read Havas u. They said they would fix the mistakes and cards would be ready in 4 days. I returned today to pick them up. The cards were still wrong and the little girl in the print area started in on me saying it was my fault as the file had multiple colors in the copy and the file was wrong. Despite the fact I still have the file to prove the contrary. HORRIBLE CUSTOMER SERVICE!!!! They screwed up a simple job TWICE and try to blame me....never again! Do yourself a favor and stay away from that store, or at least the print area! read more

Well stocked and organized store. Needed a canon ink cartridge to finish taxes. Website said they had them and they did.

I had purchased an Epson ink cartridge, and it would not work in my printer. I wasn't sure if it was the cartridge, or the printer. I took the cartridge back and the manager gave me a new cartridge even though I had had the cartridge for a month. It WAS the cartridge that was at fault. The new cartridge works great. read more

This place is the pits when it comes to computers. I wasted an entire morning trying to get a laptop issue resolved. They are terribly shorthanded, having had 5 people quit in the last two weeks. (according to one of their "techs"). Still, the remaining TWO people won't stick with a project until resolution....they keep opening up the cases of others who are waiting while ostensibly "helping" you. While waiting, I had one of their floor people say they were clueless as to inventory, and found it impossible to answer customer questions. (apparently having had little or NO training after getting hired). I had brought in my Mother in law's laptop because it was running so slow. They insisted a virus scan be undertaken to see if that could be the problem, not disclosing that it would take a FULL HOUR to do it. Verdict: I needed virus removal and it was going to cost ONE HUNDRED SIXTY DOLLARS!! AND it wouldn't be ready until the next afternoon! WHAT? a software issue that takes 24 hours to implement? Sounds fishy to me. They could have told me I would have this wait an hour ago! AND after I paid for this "service", it might not solve the problem! THEN they would issue a refund. CRAZY SHIT!!! So be forewarned.....You are entering some bizarre parallel universe. Be prepared to be astonished by the inept management. To be fair, the guys working tech could probably do their jobs if they were not being expected to do the work of four. People here are "over a barrel" theirs is practically the only game in town. UPDATE: I worked for a few hours on it, and got it back to factory specs all by myself.....Now I simply use AVG anti-virus...doesn't cost anything. read more

Helpful staff so long as there around. Clean store the inventory is a little scattered but still in stock. Love Staples price match guarantee. read more

[As good as it gets and ain't that sad!] We can't find simple things such as an affordable stylish selection of ball point ink pens, desk pen holders or wrist phones. On the other hand, [yeah, 4 fingers & a thumb] as we refuse to enter into the hassles of owning printers, buying paper, expensive ink & suffer the traumas of incompatible links with the laptop/desktops, we are so very happy with the Staples Copy & Print Service! Oh sure, the staff is lethargic & certainly not very enthused, the results [eventually] are extremely noteworthy & completely 'worth it'! So very much less expensive than maintaining printers, it's very convenient to simply attach images to an email to Staples & they have our color copies ready at the store. Though 6 employees seem to be far too busy with 4 other customers, [maybe it's just us] it's still really 'worth it'! inexpensive? sure compared to printer maintenance. moderate? wait time is excruciating. pricey? time consuming. ultra high end? Well yeah if a Cross or Parker ink pen costs over a hunerd bux! Selections so very limited. & STILL - 'as good as it gets' :( read more

When they say price match they mean price match. Associate Kolb was amazing in getting my wife an IPAD that she really wanted and they matched the best deal she could find. read more

I need plenty of office supplies and fast prints often for presentations. The team at the copy and print counter are all aces. Competent and friendly and fast. read more

Don't waste your precious time or money with Staples tech service. Tech support is by appointment only with no exceptions and they're always backed up. read more