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    Updated over 3 months ago

    Services - Staples

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    Workers ignoring customers
    Gina E.

    Got that many workers to help and those that are working just ignore you waiting in line. Plus they don't even greet you or give friendly service.

    Lea L.

    Staff response time is slow. They barely say hello. I came in for a return which should be quick. The lady at the desk had her back to me, didn't same hello was talking to, the manager I believe, Lanesha, Inesha, about some man she was missing. She never turned around. 5 minutes later, The manager says hello to me, staff interupts her asking for some boxes, manager points them out, staff is not sure where. I even turn around at this time to help find the boxes. Which were clearly right in front. You can tell from that interaction the staff is pretty lazy looks like the manager may not know how to manage young adults. There was a line of like 6 people looking frustrated and annoyed. I try to stay clear of places like this. Especially when it's something simple, because takes much longer than it needs too. The store is conveniently place by the Baldwin Hills/Crenshaw mall. Loads of parking. Wells Fargo next door

    Clearly my order was not placed at 2:19 Amy!

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    Photo of JL H.
    75
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    11 years ago

    Rude female cashier working at 12:30 on 1/21. No help, and no offer to even try. The worst!

    Helpful 1
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    Page 3 of 3

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    Review Highlights - Staples

    I'm so grateful for employees like "Cameron".

    Mentioned in 2 reviews

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    My Tech World - A2485 Customer claims to spill a few drops of liquid. What matters is where the liquid goes and what components/parts have damage!

    My Tech World

    (184 reviews)

    Well, my friend Jenny's laptop and iPad were no longer charging and 3 places couldn't fix them…read more However, one place recommended MY TECH WORLD. I met her there Tuesday afternoon for her dropping off her devices and hopefully, they could be fixed. Pascal, who is the owner was extremely kind, technically savvy and reasonably priced and told her they were fixable. She picked everything up today and every problem was solved perfectly!!! Well, this gem is a mile from my home and I couldn't be happier to know that "help" is sooo close. Parking lot holds many cars so double yay! My friend said it was a wonderful experience for her, especially with the removal of stress that had been hanging over her head... ( remember, 3 places could not fix her devices)... She felt confidence in Pascal. He said he could fix the issues and he did!!! Bravo to a person of integrity and mad skills! Highly recommended!

    I originally came here to repair my MacBook screen and was happy with the affordable pricing and…read moretimely service. Unfortunately, my experience changed after having two screens and a battery replaced at this location. After taking my MacBook home, I noticed that the keyboard backlight no longer worked. I brought it back multiple times and was told over the phone that the keyboard backlight had been FIXED. When I came in to pick it up, I specifically asked if the keyboard backlight was working and was told that it DID. I took it home, only to find out that it was still NOT working. I came back again today, explained my frustration, and was ultimately told that I had wasted their time. After paying for multiple repairs and returning several times for an issue that occurred after their service, as well as being misinformed over the phone about the repairs of my laptop. I found this response extremely disappointing. I initially appreciated their service, but based on how this situation was handled, I cannot recommend this location. Update: Next morning I find out MacBook speaker is no longer available in my system settings and not functioning. Great.

    UBreakiFix

    UBreakiFix

    (253 reviews)

    Koreatown, Wilshire Center

    My iPhone screen cracked and it wouldn't charge. I drove 30 minutes to get to this location and…read morelong story short because it's been a few months. I'm trying to remember oh what happened but basically when I got there all of a sudden out of nowhere, the screen magically started working or as before, if you would touch it, nothing would happen. So the guy told me how to transfer all of my data onto my new phone and also without a cord, after about an hour and a half it all transferred and it saved my videos photos, everything. They didn't even charge me anything, but I did give him a $10 tip for helping me out. I would totally recommend this place. The service was stellar.

    I had an extremely frustrating experience with the customer service staff, particularly Mel, who…read morewas rude, argumentative, and difficult to communicate with throughout my visit. Mel and another employee did not properly diagnose my phone, yet they attempted to claim there were damages that I did not believe were present. When I questioned this, Mel argued with me and repeatedly insisted that she had explained what happened, when that was not my experience of the interaction. I was also uncomfortable with Mel repeatedly asking me to provide private information publicly. I made it clear multiple times that I wanted to protect my personal data and did not consent to discussing or providing sensitive information where others could hear it. I should not have had to repeatedly explain that I wanted my privacy respected. The entire interaction was embarrassing and unprofessional. If you work in the phone repair business, customers should be able to expect a proper diagnosis, clear communication, respect for their privacy, and basic courtesy. I am asking management to review the security camera footage from around 1:15 p.m. so they can see how this interaction was handled and evaluate the conduct of their employees for themselves. I hope management takes this complaint seriously and addresses both the customer-service and privacy concerns raised by this experience.

    Staples - shipping_centers - Updated September 2026

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