I do not shop at Staples often, but I stopped by yesterday in search of a new inkjet printer. I walked in and received no greeting, I looked at inkjet printers for about 15-20 minutes and received no offer for help. I left and received no "Thanks for shopping with us", etc. I could have gotten more help online and saved travel and shopping time. Had I been helped, Staples might have made a $700-$800 sale. I guess they do not need the income. I know that I do not need to shop there again. read more

The manager scott was amazing in getting a refund when I was nervous to ask for a change in a printing order. Wonderful service and great workers. read more

I love this team; they greet me by name. They take care of me every time. They always communicate the timeline of my print requests. Overall a wonderful time walking into the print shop. read more

Manager was completely unprofessional and rude! I was inquiring about simple printing options and he was annoyed by doing his job. He scoffed at me several times and spoke very condescendingly. In the maybe 5 minutes I was in this store it was unpleasant. I'll take my business elsewhere. read more

Friendly, professional crew very helpful and knowledgeable in what they are selling. Wide selection of office stationary, office supplies and furnishings for your office settings. If they don't have, these folks will point you in the right direction. read more

Came in to get a large poster made. Dwayne was incredibly friendly and helpful. The entire project was finished in less than an hour. read more

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Dwayne is the man. He is very helpful and knows what he is doing. Great for LU students and their graphic arts projects that need to be professionally printed. read more

This is the store to go to in Lynchburg for office supplies. Friendly and knowledgeable help . Just went in to buy some paper for my printer. 5 reams for18.95. With an easy rebate final cost was $4. Can't beat that! If you sign up for their rewards program and email you will get deals mailed to you weekly. Last week you could get a case of water for free! Sorry I missed that deal! read more

The printing service guy here was pretty inexperienced. He took forever to get the page setup, then seemed to be really confused as to how he could follow my directions of simply printing two-to-a-page. "What program did you make this in??" he asked. Well I made it in Photoshop, of course. And it was an exported PDF file, something extremely common that most printers should know about. Anyway, he printed my 5x7 invitation blown up as an 8.5x11 size and not at all what I wanted. read more

I heard Staples bought out Office Max....well, Staples has always been my store of choice....but if this is so, you need to hire that super helpful guy in the wheelchair who works at Office Max so he can help sales in Staples! I only go to Office Max when I can't get stuff at Staples and that guy is terrific....he knows the store, knows the products, people like me who come in to buy and I understand he was voted most valuable employee or something like this recently by store patrons like me. He's the best around and I can't say enough good about him. While I occasionally buy online, I just prefer the in store experience to really see and touch stuff before I buy. I run a small business....my time is important....so when I take time to shop in person, I really appreciate the helpful and knowledgeable sales people. SK Appomattox read more

I submitted my design online, making sure it hit the bleed, trim and safe lines correctly. The order was ready really quickly (about 30 minutes after I placed it in the morning), but it was cut on the safe line instead of the trim line, so my text alignment looked bad. I called and a man named Dwayne helped me out, even taking the time to edit the file to make it come out properly. The second batch was much better, and I wasn't charged again. Great service. Thanks Dwayne! Thanks Staples! read more