Terrible service. Actually the worst most inefficient, unhelpful, incapable print shop I have ever used. I would try to describe my experience but it was SO terrible MULTIPLE TIMES so I don't think there are enough words to describe how terrible the print shop is. read more

two- clean washrooms and neat shelves 1- copy area won't let u copy urself into thicker paper and so ONE non techie woman today assisted finally and then bumped men ahead after promising my stuff would be printed. when u print u shouldn't stand and stare. no need to. i looked around for 40 min and when i returned 23 pages still not printed. another 20 later ( late for next appt) i left pssd off. no one in store she needed another person assisting customers. management should have seen this. 9 am. left at 1055 read more

This Staples is by far the best in terms of customer service. I have been dealing with them for the past two years. The staff are nothing but top notch - knowledgeable, welcoming, friendly, and WILLING to help you. If you have any troubles, ask for Melanie and she would gladly assist you. She is the store manager and probably the best one yet. Her willingness to take coop students, whether typical or special ed, is unmatched. She is open to suggestions and opinions to make the store better, whether in performance or appearance. This place is gold.. If you want to learn SUPERB customer service, it's right here.. read more

Staples - Office Equipment Near Me - Richmond Hill, Ontario

Once again... awesome service!! Went here to exchange an item, cashier was nice, called in isabelle to help me exchange the item. Very professional, efficient, made it easy for me. 5 stars for service :) Very happy with this location. read more

Came to this staples to shop for new office set up. Just wanted to say that the service is incredible. Andrew was so helpful and helped with everything and found the appropriate connectors and chords needed to set up my new monitor. Well done Andrew! read more

The copy and printer centre of Staples by far have the worst service. If you ever want to phone them, be sure not to use that extension. I've seen them in person, not giving a crap about the phone ringing. They are very slow at mostly everything. If you want to get a hold of them, I'd suggest using the extension of another department and say "hey, I can't get through to the copying and printing department" and they would physically bring the phone to them and demand them to pick up. 1st time, I sent an online order for essentially a textbook. Or else I would have used my own printer. They called and said the file was too big (102 MB) and will send it to the production site to print it. Lady said if she doesn't give me a phone call I can come in the next business day to pick it up. Sounds reasonable. I go in about 3 business days later and waited about 20 mins for a lady wandering back and forth. I really only wanted to pick up my papers and leave. It was a line of one person. Anyways, it finally got to me and she told me they couldn't print it and I could bring a USB to print in person. I only had the file on Dropbox so I asked her to just let me download the files. She said I had to buy a USB and used one of the computers that require you to pay to download the file. I was in a hurry so okay fine. I gave her the USB and told her to print everything on it and left. Sure enough I got a confirmation email the night of saying I could pick it up. I was at work so I went 2 business days later. After waiting another 20 mins I went to pick up my order. Only 1/5 folders were printed out. This is my textbook that I needed asap. And it was delayed over and over again. I got another confirmation email the next day and grabbed my papers. They missed a chapter of my textbook. I'd solely use this service when my printer can't do it. Ever. Otherwise, no, I wouldn't ever come back. read more

Best staples out there, people were super kind and willing to help! Made my experience much easier