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    Ask the Community - Staples

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    Yonah Phone Repair

    Yonah Phone Repair

    (1 review)

    Brenton was a great communicator. He told me what I needed to fix my screen and ordered it for me…read more Turned out my screen wasn't broken and it was just the cover. I'm good as new now! Thanks Brenton for the conversation and new cover! Looks great.

    From the owner: We are proud to be the first phone repair service in Cleveland, GA. As a highly trained and…read morecertified technician, I can handle a wide range of phone issues, from cracked screens to battery replacements and more. Understanding the importance of your phone in your daily life, we strive to offer fast service repairs for most issues, ensuring you’re back up and running as soon as possible. We use only the highest quality parts for all repairs, ensuring your device functions like new. Our commitment to quality guarantees longevity and performance. Our competitive pricing ensures you receive top-notch service without breaking the bank, with transparent quotes and no hidden fees. Plus, I offer price matching. Whether it’s a smartphone, tablet, or another device, we can handle repairs across various brands and models, making us your one-stop shop for all your device needs. Not only am I skilled, but I am also friendly and approachable. I take the time to explain the issues and repair process in a way that’s easy to understand. Don’t just take our word for it—many satisfied customers leave glowing reviews, praising our efficiency, professionalism, and quality of work. As a locally owned business, we’re committed to supporting our community. By choosing Yonah Phone Repair, you’re supporting local jobs and contributing to the local economy.

    MyPhone Repair - Bristol

    MyPhone Repair - Bristol

    (15 reviews)

    Great price and quick service. Less than $150 for an iPad…read morescreen repair. Quoted at 48hr turnaround, but device was ready the next day. Will return for all future needs. Thanks Brady

    My daughter was home from college in Florida for a week and needed the back of her iPhone repaired…read moreafter it cracked. After checking out several repair shops and reading reviews -- and based on a recommendation from a local AT&T sales rep -- she went to MyPhoneRepair at the Pinnacle. They were able to fix it the same day, which seemed great. That evening, I asked if she was happy with the repair. She said yes, but as she turned the phone over to show me, we noticed new cracks on the back again. She hadn't dropped it, and it had been in a case and with her the entire time. So we went back to the shop the very next day. The staff member was friendly and told us there was no problem -- they'd fix it again. We thought, "Great! That's excellent customer service." While we were waiting for the second repair, my daughter casually mentioned that it was strange they hadn't asked for her phone's PIN code this time -- because they had asked for it the first time. That raised a red flag. My husband, who works in IT and cybersecurity, was immediately concerned. There should be no reason to ask for a PIN code just to replace the back glass of a phone. At that point, we started to worry: why did they need access to her phone? She's a young woman with a lot of personal information, photos, and data on her device, and the ethical implications were unsettling. We picked up the phone again later that day and mentioned our concerns about the PIN. The rep we spoke with said he has never needed to request a PIN for a back repair, which only confirmed our concerns. We asked that the owner give us a call. Two days later still no one had reached out. Also, later that night, my daughter discovered another issue -- the speaker no longer worked. She couldn't make calls on speakerphone, record videos, or use audio functions without a buzzing noise. At that point, the store was closed, and she had to fly back to Florida the next morning. I called the shop to express our concerns and was told the owner would get in touch. Instead, the manager called back and it became clear the owner didn't want to be involved. The manager kept repeating that they "take customer security very seriously" and only ask for PINs when necessary. But again -- this wasn't necessary. A quick online search supports that advice: do not give your PIN to a repair shop unless it's absolutely required (and it wasn't in this case). They also claimed the speaker issue had nothing to do with their repair. Yet, when we dropped it off originally, they explained that fixing the back of an iPhone 14 involves disassembling the entire internal structure -- their words, not ours. Their final offer was for us to bring the phone back in -- knowing full well she lives in another state. Not exactly a helpful resolution. In the end, we spent $150 for a repair that had to be done twice, and ended up with a phone in worse working condition than when we brought it in. More than that, we left with serious concerns about the ethics of the repair process and the lack of accountability. Unfortunately, I can't recommend this shop. Be cautious. Our experience was disappointing, frustrating, and left us with more problems than we started with.

    Staples - copyshops - Updated June 2026

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