Service What a horrible experience after years of doing pick up Quality There's no consistency and the customer is subject to that Value I would rather work with Amazon, but unfortunately, our company has temporarily decided to work with Staples. read more

Not a good store. The print quality is TERRIBLE. They don't offer full bleed printing (unlike FedEx), the paper had streaks of color from printer glitch, and the PDF I printed that looked fine digitally showed up with weird boxes around all the images once printed. The staff seem to hate their jobs too. And the pricing is ridiculous for the quality. Nearly $1 per page for the lowest quality print available. read more

I recently discovered that Staples has a super affordable printing station -- a lifesaver compared to other places that charge way too much for a single print. If you download the Staples app, you can even score some great discounts. When ordering online, the site gives you limited print size options. But here's the hack: email your file to staples@printme.com and it'll stay in their system for 24 hours. Just show up, give them the code, and they can print it in any size you want with options like matte, glossy, or semi-glossy. Carrie at this location was so helpful and sweet -- really appreciated her customer service. They also have desktop computers you can rent by the hour if you need to work on something on the spot. The store itself is spacious with plenty of parking, but since it's on a busy street, turning in can be tricky -- so plan your arrival accordingly. read more

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Awful customer service. I would fire the whole team. Rude, condescending and exceedingly unprofessional. Time to find another office supply store. They should all be ashamed. read more

I was in a hurry to Laminate something and Linda was so quick, attentive and kind. Thank you so much Linda!

They have a good inventory but the customer service is a mess. I pre-authorized my card three times just for the printer to not work. When I asked a simple question about using an alternative method, I was spoken to in an extremely condescending way that made me feel very uncomfortable. I've worked in customer service so I don't understand why some employees forget that half their job is to be kind. I'd highly recommend going to a small/privately owned printing business instead. read more

Sometimes I would ship items here to the Amazon locker pick up for the convenience while running errands in the area. I have an injury and can't use the service anymore, so I was going to let it go to return only to see someone else picked it up yesterday. Wouldn't recommend as the lockers are in the very back. Everything else with this location is fine, just don't use their Amazon lockers, they aren't secure. read more

Really patient team with the wild customers here. I come here regularly for shopping, shipping and packages. Shout out to Mercy. Thanks for being super helpful! read more

If you are looking for a place to print items such as a large poster - Julie is great! She is kind, courteous and has great customer service. Highly recommend. read more

I had two retail packages shipped to this Staples while I was on vacation, thinking it would be a secure option. Wrong. They sent my packages back after just one day, with no notice. When I asked, I was told the manager can't manage the volume of packages and often sends them back the same or next day. If you can't handle being a UPS Access Point, don't offer the service. This is a complete failure in customer trust and reliability. The employee I spoke with was kind and helpful, but the manager's attitude and approach needs serious attention. I'll be reporting this to UPS and won't be using this location again. read more

Frank was super helpful when I was having trouble getting the battery into the scientific calculator my kids needed for school. I've been going to this Staples location since 1995, and it's always been solid. read more

I think they are terrific. Short staffed like everyone but hard working & friendly people. It's my go-to for seamless, no hassle Amazon returns and easy to pick up well priced basic supplies at the same time (printer paper, pens, etc). Thanks. read more

I am so grateful that this is our local Staples as the people that work here are so very nice. A special shout out to Frank, who was incredibly helpful during a recent purchase and went above and beyond sharing his knowledge and kindness. Julie in printing is also so lovely kind and helpful. Thank you! read more

This staples may not be pretty to look at but the copy/ print team ALWAYS goes wayyyyy above and beyond They have made magic happen time and time again I am a loyal staples print team fan!!! read more

Do not recommend!! Nothing is labeled or priced properly and none of the employees help. Just order your stuff from Amazon or go to UPS or a local shipping store. read more

Nice people work there, but as a company not very responsive to their image in the neighborhood. They allow homeless encampments to proliferate in the areas around it, ie- sidewalks, back alley, and parking. These encampments bring crime, garbage, and unsanitary conditions. As stated, not the best or most responsible neighbors...I find it hard it hard to support their business. read more

Good store with haunch of copiers to make copies (which is convenient now that Kinkos is kaput. Also, they have every office supply you could want. Enter through the Walgreens parking. Unfortunately, one day I spent a bunch of money on some office supplies at Staples and then went to Walgreens where the supplies were far less varied but much cheaper. Ugh! read more

No one picked a phone in over 10 attempts to reach them. I tried EVERY department's prompt. NOT ONE TIME DID ANYONE PICK UP A PHONE. I went to a competitor. This store is for the birds. read more

ANDREA!!!! My hero for real, I screwed up a major project for my boss and she got me right in under 24hours. And might I also add that this was not the first time I needed her help with book binding. I work close to this staples and myself and my boss look forward to seeing Andrea behind the counter every time we're there. She gives excellent customer service and she also has great jokes. Energy is always high and every time I leave there I feel happier than when I got there. Super grateful for her and for this staples I will say things are expensive here but that has nothing to do with Andrea. Go off my girl!! read more

Go to another staples. When you're in a wheelchair and have looked for your labels but can't find and ask for help, the best they give you is " all the way down aisle 9". Nope. Those are tabs. So they get snotty new girl who says "follow me", really. I push my husband around boxes and employee ladders. We had been avoiding these since we started our shopping. We go back down to aisle 9. " oh, I guess these aren't labels". My husband said, we've been here before. She replied, don't yell at me. He said, I'm not telling. I'm confused why you brought me here. Do you know what file labels are we ask? Do you have a picture she replies? I'm new here. New to where? Has she never seen a label before? She has us "follower her" again across the store. Into computers. My husband said, are you sure. This is really uncomfortable to wheel over here. We go down the computer aisle and she was just as shocked as we were to Find Avery labels on aisle 3. My husband asked to speak to the manager after he made his purchase. Of course he has a business account with Staples and the cashier who is also knew could not find his number in the system. Or as she said, apparently you are not members. She was using the wrong area code. My husband said to the manager, your employees lack of product knowledge and placement and customer service is not all their fault. But it's due to lack of training. The manager said, yes they are new and I haven't had time to train them yet. The man in front of us turned and said, is that the issue. I've run out of words trying to explain what I need from her. Pointing to the cashier. I've bought this for years and now I'm told it never existed. The manager said, oh I can show you were it is. This man said, I've already bought it on Amazon. read more

Call before you come. The hours said on the automated system, when I called, do not match the hours listed on Yelp.

I needed to print some last menu 4x6 cards and I ordered online. My cards were not formatted correctly and Keiry promptly called me to come in and check and if I wasn't satisfied they would re print. I made a mistake with the formatting and they were happy to reprint at no additional charge. The turnaround was very fast and I will be using them again especially in a pinch! read more

Amazing service on 4/13 from cashier #1446904. Helped me look up my account and the rewards that I had. Very helpful and efficient. I really appreciated the discount considering I am replacing a lot of items that burned down in my home. This worker really offered exceptional customer service! read more

This location works as a team and smiles. Very helpful with where is this or where is that and all my questions were answered. Jose and Rene rock!!! Julie helped me with my printing. Thanku and I will be back. read more

The workers over charged me to print a paper larger that I get done every year .I had to go to another location. I don't know what the white lady in the print department doing.Mind blowing that she tried to charge me $90 for a $1 job . read more

Best shopping experience in a LONG time....I went in to recycle my old printer that finally gave up after years of great printing. I was looking at new ones and within 2 minutes, a very friendly and helpful sales associate named Rene approached me. He listened to my needs and gave me excellent and prescriptive advice on which one would be best for me based on what I told him. He didn't pressure me and genuinely partnered with me in my quest for a new printer. I had been researching online, but his guidance helped me find a great printer that fits in my space, does what I need and eliminates my constant search for the correct printer cartridge. He even offered to carry it to my car for me in the pouring rain. I ended up buying the HP ENVY 6055e Wireless Color All-in-One Printer. I had it up and running within 15 minutes and it is perfect for my needs. This is why we still need brick and mortar shops that hire smart and engaging people like Rene. This was one of the best shopping experiences I have had in a LONG time. Thank you Rene! read more

I come here all the time and the service and the printing department is truly wonderful. I wanted to give a special shoutout to Mercy, Keiry, Jorge, and the entire team. Really wonderful service and personalized assistance. I hope upper management can acknowledge them in some way- it's because of people like them that have me want to print all kinds of things for my business time and time again! read more

Avoid like the plague. Rudest people. Rarely have anything anyways. Last co2 exchange we got - one can was empty when i got it home. Very unhelpful desk people. All around. Unpleasant experience. Always. read more

VENICE, CA -- A Hawthorne woman is suing Staples the Office Superstore, alleging she was forced to quit earlier this year because the Venice store where she worked was infested with rats, causing her nausea and headaches. Ashley Carlyle's Los Angeles Superior Court lawsuit allegations include wrongful termination, harassment, whistleblower retaliation, disability discrimination and violations of the state Labor Code. Carlyle seeks unspecified compensatory and punitive damages in the suit brought Monday. A Staples representative could not be immediately reached. Carlyle was hired Oct. 26 as a retail associate at the store on Lincoln Boulevard and soon promoted to operations manager, overseeing office supplies, cashiering and truck loading, the suit states. Carlyle quickly began having red spots on her ankles and the week after she was hired, a customer told her a rat had run under the shopping carts, the suit states. The next day the plaintiff saw a rat scoot across two aisles and into a hole in the wall, but when she reported it her manager said in response, "It must have come from outside," the suit states. Find out what's happening in Venice-Mar Vistawith free, real-time updates from Patch. Let's go! Some of Carlye's associates told her rats had been a problem there for years and that the situation was getting worse, the suit states. When Carlyle told several managers about rat droppings in the stock room, they said that traps were laid, but the plaintiff saw few of the larger rodents being caught, the suit states. She began feeling sick with nausea and headaches and one day almost vomited, the suit states. When Carlyle complained about the smell of dead rats, she was told to "move on to another aisle," according to the suit. In December, a fed-up Carlyle contacted Cal/OSHA anonymously in order to protect her job, the suit states. She reported the rat problem and the agency responded that they would investigate, the suit states. When Carlyle refused to clean up rat droppings in January because it was not part of her job, the store's general manager told her she should quit "if this isn't the job for her," according to the suit. When Carlyle protested that cleaning up rat feces could expose her to disease and that she had already been sick because of the rodents' presence, her manager told her, "Well, if you are allergic you need to let us know, but other than that, you need to help us out." Carlyle was demoted to price auditor, allegedly because of her complaints, and she went on leave on Jan. 11, the suit states. Eight days later, she notified her general manager that she would not return because of the alleged rat infestation, the suit states. A human resources representative confirmed Carlye's firing in a letter sent to her on Feb. 22, according to the suit. Through the final days of Carlyle's employment, she would be covered in rat droppings when pulling items off the shelves, the suit alleges. Carlyle has suffered emotional pain and a decline in her physical health because of the work conditions at Staples, the suit alleges. read more

Catherine was super helpful, kind and helped me navigate some options I was looking at until we found the perfect solution. Give that girl a raise!! Best service ever read more

The worst Staples store I have I have been too. They sell you electronic equipment and then refuse to take it back when it doesn't work. I bought a lemon printer and they refused to exchange it. No way will any of my companies use Staples again. This store sucks at business and makes a mockery of business people like me. read more

The items I ordered were fine when they arrived but the delivery service was to lazy to call when they came.

I really like this Staples because they always have everything in stock. The staff is friendly and will always help you find something. Parking is easy here and there's hardly ever a wait in line. The store is clean and well-organized and I'm making this my permanent go-to Staples. read more

Rene at the venice location (Lincoln Blvd) could not have been more annoyed and rude when we tried to print business cards -at one point, I even asked, can you see how this would be difficult for someone who just walked in off the street trying to do this and he literally said with extreme disdain 'can you see that I have 10 other orders besides you waiting' ?? Wow-obviously I could not see this as a client. Clearly hates his job. Too bad. Next time we will order from Canva and leave it at that. read more

Tip: if you bring back your ink cartridges, staples will give you an in store cash back of $2 per cartridge.

Was able to make a happy return very easily! Everyone was nice and friendly! Although I was in the store just briefly, I really appreciate how everyone knew about happy returns and was able to assist me with it since it's my first happy return! :) read more

They have some nice selection. Sometimes the store looks really clean other times in between, but definitely a place to look at is still good to have stores. read more

Print department: edgy, bad attitude from the manager and staff members who totally screwed up my order and made me have to do the artwork all over all over again. Never said she was sorry and put the blame on others when it was her responsibility to see that the job was done correctly. read more

This is my second time visiting this Staples and again received excellent service yesterday! An associate named Josue kindly assisted me with getting a friends Celebration of Life Obituaries Completed. I came in for same day service and the store was extra swamped due to the Thanksgiving Week coming up on top of it been Friday. All of the associates one by one waited on and helped each patron waiting in the Print and Marketing area. Josue as well as helping me was helping several others. He was knowledgeable and helped me pick a paper stock that I am so pleased with :) He even printed a sample so I could see the difference and feel confident about my choice. Even though it was extremely busy he assured me he'd do his best to have it done in an hour and he did. Even when I couldn't come back as soon as I wanted to he let me know the order was completed and waiting for pick up. Thank you Josue for all your help and excellent customer service! I have no idea why some of the ratings are mine they are on Yelp for this location. I find the employees here even in other parts of the store to be hardworking and knowledgeable. Keep up the good work and thank you all for your service. read more

Staples - The obituaries - Shipping Centers Near Me - Venice, California

They offer recycling & give a $5 credit to use in the store for each item, but when I brought the items that qualify into the store, they claimed each item must be brought in on a different day. Really? So, I'm supposed to come back each day to bring in one item at a time? The $5 won't even pay for the gas necessary to do that! The staff lacks knowledge, authority and customer relations. Won't be going back there again! read more