Box City, Inc., at 4051 Lincoln, Marina del Rey, CA 90292, (310)305-4682. I stopped by here to pick up a package that I ordered via Amazon. It was easy to do. FYI, they have a huge selection of boxes of every size and shape if you need to buy that. If I do need to do that, I'd go here. read more

After FIFTEEN YEARS, they've just now posted a reply full of Chat GPT platitudes about how they understand how frustrating it must have been to be on the receiving end of their abysmal customer service (in 2011), and how they take such concerns seriously. So seriously in fact that after 15 years, they used AI to write a response. Don't risk having your important shipment damaged only to get a low effort post 1.5 decades later expressing their regret. AVOID BOX CITY AT ALL COSTS AVOID BOX CITY AT ALL COSTS read more

Reasonable pricing, large selection of boxes and packaging materials and helpful staff. Found what I needed with no problem to use for moving as well as other things and was cheaper than Home Depot for me when I purchased bubble wrap and wrapping paper. read more

A friend recommended I come here as I had to purchase a large size box for a return. They had all the possible sizes of boxes one could ever need. I was a bit lost in the store when I first entered, but a lady came up to me right away and helped me find the size I need and even had me test it out to make sure my item fit. 10/10 for above and beyond customer service and the store was clean and very well organized. Parking can be a little tough off the Main Street but they weren't super busy and I just pulled around to the back entrance. read more

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Box city has consistently been the solution to my shipping needs for years. I've always been 100% satisfied if not pleasantly surprised with what they have to offer for any packaging or shipping solutions. This location is slightly difficult to get to given it's on quite a busy street especially if you're going north bound on Lincoln. Street parking has always been easy though if you get over that hurdle or find yourself southbound. I have yet to find a package I can't deliver with a box or protective packaging from box city and I am sure you will also be completely satisfied! read more

Was referred to Box City by my local USPS for boxing services. Upon arrival, there was no greeting, and the sales associate was extremely rude and unhelpful. While I waited patiently, she continued talking excessively with another customer. After a long wait, a different associate returned from his break and asked if he could help the customer behind me before assisting me. I ultimately had to assist myself and was offered his tape roll, yet was later charged the full price for a roll that was never offered to me. Businesses all around the world are struggling, and many people wish they even had the opportunity to run one. It costs nothing to be kind especially in today's climate! read more

We discovered Box City when we needed to help our son move to NYC. We had a pile of miscellaneous and oddly shaped things (golf clubs, skis, etc.) totaling over 300 lbs. One of the employees (young guy - think his name was Tyler) patiently helped us box everything up and quote a freight price significantly less than any other regular commercial shipping option. I highly recommend. read more

Found the exact unusual shaped box that I needed. I needed a long skinny box and they were perfect.

If I could give Box City zero stars, I would. The service here is a complete joke - employees act like they don't care, and good luck getting any real help if you have a question. The store looks messy and unorganized, and half the time they don't even have the basics in stock. On top of that, their prices are ridiculous compared to other spots. Honestly, save your time and money - there are way better options than dealing with this place. read more

I bought 100 8.5x11 cardboard flats. For protecting photographs. I noticed that some of them were cut at an angle so photo is not protected. It's a simple mistake. When I asked about the mistake the two gentleman working at box city Marina del rey said they were not responsible because the store does not cut the cardboard. They buy it from a vender. If they are not responsible for the products they sell and are just looking out for themselves why should I trust them as a customer ? read more

Thanks Gina, Hector and Rudy for your extraordinary customer service and teamwork - you are an asset to Box City! I was impressed with the high level of communication between the team and their knowledge of Box City's extensive inventory. Rudy and Hector quickly and expertly packaged two professional banners. Highly recommend Box City - Marina del Rey for all packaging needs. read more

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If you do a lot of online shopping and you don't want to have packages delivered to your residence because of hot handed thieves, consider having your packages delivered to a Box City location for pickup. I never heard of these guys until I had a couple of packages that were supposed to be delivered to a UPS location rerouted to Box City (I was told for "security reasons"). Since then, I've selected them for a couple of other packages. I haven't had any issues retrieving my packages and I feel pretty comfortable with them so far. Also, the facility is nice and clean. I don't deal with boxes, but if you're looking to buy boxes, they have tons. *There's a few parking spaces behind the store. read more

I like this store. They have a great assortment of brown shipping boxes of all sizes here. The boxes are on shelves with prices marked in size order from small to largest. Prices are reasonable. They also have moving supplies although I prefer U-Haul for those. I needed help locating a box for what I needed to ship and an employee showed me the right size when I described the item. They also have bubble envelopes all sizes good prices. Free parking. Costco is across the street and so is In and Out Burger. I would come back here for shipping boxes or envelopes. read more

Box City - Shipping Centers Near Me - Marina Del Rey, California

They've got every box ever made here. It's self-service-- but if you've got a challenge, they've got a box. I needed to ship two brimmed hats from an EBay sale-- and the nice clerk zeroed in on a lightweight box just the right size. In and out in ten min! read more

I went to Box City looking for a box that would fit a specific item. It seems like they do have a very big selection of different size boxes, but I was just looking for one. They don't have much selection when it comes to cardboard thickness or durability. You have to buy a box that's specifically an "electronics" moving box or a dish moving box to get the double thickness cardboard. They did have a box that would fit my item pretty closely, but it was $12.95. While not a perfect fit, I could use the uhaul extra large box that costs $2.49 and is similar or better quality, so that's what I did. I kept reading reviews about good prices, so I was expecting a lot better. read more

Box City - I believe they told me this box costs $12.95 or $13.95 - Shipping Centers Near Me - Marina Del Rey, California

Had a variety of boxes and packing supplies. Reasonably priced. Employee helped me find the box I needed and even cut it down to fit what I wanted read more

Very helpful and a quick in and out. Must park behind the store...a bit challenging to get to off of Washington Blvd. Back of store is on a one way street. read more

Lots and lots of boxes here! So many options to choose from. I very much like the new location too. It's bigger and shows their inventory a lot better than the last place. It seems more organized. Cheers read more

I've moved literally dozens of times, and always appreciate a moving supply place that is conveniently located and has what I need. I could look on their website (which is sometimes down--frustrating) and find just about every weird size box you could imagine. Call them first to see if they have those weird sizes. If they don't, they will get them in. Discounts on bulk purchases. Why four stars? The quality of the boxes. I bought 3 dozen of their 12 x 10 x 8 boxes for mailing books. I used their shipping tape. I am an experienced packer and pack tight with good padding and stuffing. Most of the boxes looked more like balls than boxes when they arrived at their destination. Most had torn-open corners. Some had opened up enough that the some of the valuable, leather-bound books inside had fallen out and are missing. One box came completely apart, and I am trying to deal with the post office to see if I can recover the contents. read more

Box City - In 50 years of moving, never had boxes fall apart like this! - Shipping Centers Near Me - Marina Del Rey, California

First time coming and wanted to write a review as I'm in my car. They have a TON of boxes and options and the prices are more than reasonable. Secondly, they're very helpful and took the time to explain to me what sizes and options for the price. Saving me headache, time and money. They're very professional, prompt and beyond courteous, even assisting me with the items to my car. Would highly recommend!!! read more

Great guys fair prices answers the phone and helps out. Rare these days but don't sleep and get ripped off. Go for the box. I always do

Awesome service! Totally recommend this place. I had a long length picture frame that I wanted to send to a friend and which I couldn't find a box. FedEx sent me to this place and they made the box for me right there and then. The guys were extremely helpful and professional and the price was absolutely right $16.00. They didn't overcharged me as other places were asking the ridiculous price of $69.00 for a box (This was not a heavy frame nor a Picasso.) I am so glad I found them. They had all size of boxes and if they don't have it they will make it at a reasonable price. read more

Box City - Shipping Centers Near Me - Marina Del Rey, California

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Box City for the win! Y'all are so helpful and so nice, honest and not gouging us in prices. Thank you!

Comprehensive selection of boxes . Good location . Helpful staff. There is Often parking in front of the building. Fair prices.

Jose and Edwin were extremely helpful in getting the appropriate boxes needed for our shoe fundraiser. They have the right attitude and energy, which compelled me to leave this review! I'll absolutely be using their services and referring them to my clients who are moving or have any box needs, which is considerable being a Realtor and all! Again Jose & Edwin, thanks for your excellent customer service, I look forward to dropping by again! read more

If I could give this location a million stars, I would. The staff are amazing. They know every single box size and shape, and that's saying a lot because they have every kind of specialty box you can imagine. They also have a wide assortment of filler, wrap, packaging, tape, etc. Everyone is super friendly and helpful, they'll get any item you can't locate or lift, they bring things to your car, they help you decide on the right product. The prices are very reasonable as well. If you're used to popping into UHaul to buy your moving supplies, try Box City in Marina instead. I just completed a huge, interstate move and I literally could not have done it without the amazing staff here. read more

Although Box City (Marina del Rey) has a good supply of boxes and packaging materials, they are in very short "supply" on how they handle customers. My experience was so bad, I just left (even though I really needed to purchase an item). It felt like there was a misogynistic attitude. The officious behavior- - mostly for entertaining another (male) customer- - was degrading and over-the-top. If I have future need for boxes and accompanying supplies I will go elsewhere even though it will be a greater distance for me. D. J. Hall Venice, CA read more

Needed boxes to pack up 2 locations and moving into one other place. The lady there was extremely helpful and offered recommendations for exactly what I needed to get everything packed up the first time. Truly a good value and GREAT customer service. I highly recommend this company for your moving needs. read more

Every box size in the world, and cheap, too! I love this place. The staff knows what they are doing (which is good, because box sizes and math is not my thing), are nice and very helpful. Just bought a strong cardboard box for shipping overseas, and the staffer found one that was 1/4" larger that the thin, original Amazon box fit in sideways. My mind doesn't my work that way, glad hers did. She even taped it up for me using their pro packing tape read more

Box city had a ton of options and amazing customer service. Rudy was super helpful! I will definitely be a repeat customer. Thank you!

I love the guys at Box City Marina they are artists when protecting your valuables and making shipping cartons that can take a Punch. Quality assurance with great spirit!! This Team has been on our products team since 2015. read more

Box City - Shipping Centers Near Me - Marina Del Rey, California

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Visited the box ARTISTS today at Box City, who built a perfect box for my odd-shaped eBay item. Wow! So great, reasonable prices, and nice guys. Thanks!!! read more

There's no two ways about it: moving is a giant pain. Stuffing all of your worldly belongings into boxes is tedious and time consuming and somewhat of an art. As someone who has moved 14 (count 'em!) times in the last ten years, I'd consider myself somewhat of a moving expert at this point. Had I known about Box City earlier, this place would've been part of my moving arsenal years ago. Box City is nothing fancy--really just a room piled high with every size and shape of box imaginable. Their customer service is killer and the guys working there are quick to see if you have questions, need help grabbing anything, or want a hand getting everything to your car. I worked for a grocery store in my early twenties and used to scrounge up their old, flimsy boxes to pack. Do yourself a favor and get yourself some sturdy ass boxes that are the exact size you need and won't break from the bottom as soon as you pick them up. This feels like the adult thing to do. Prices here are great--I've gotten 11 nice boxes of various sizes, packing paper, and tape all for about $40. There's a little parking lot onsite so you won't have to lug your purchases too far at all. It's also across the street from an In n Out, and you're moving and thus deserve a cheeseburger. Win, win, am I right? read more

I moved. I needed boxes. This is Box City, so I assumed that's what they would have. The guys were super nice, suggested how many boxes based on my square footage, and helped me get everything to my car. They also have packing supplies (paper, tape, bubble wrap, etc.) They have a 30 day return policy (with receipt.) The parking lot was never full and it's easy access off of Washington. My only complaint is that I initially tried to go a few times during what their website claims are open hours...and they were already closed. Other than that, super well priced (cheap!) and will use in the (very, very far future) when I moved again. read more

I do not expect much from employees, and certainly did not receive much. The boxes are expensive. Shipping tape would not stick to the boxes and I was forced to wrap it all the way around the box to seal it. The boxes are weak and collapsed. read more

Box City - Shipping Centers Near Me - Marina Del Rey, California

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Need a variety of sizes for a project today! Box City was fabulous in having what I needed and more. The customer service was the best, both polite and ready to serve. I would go back, surely. read more

Box City - Outside view of Box City - Shipping Centers Near Me - Marina Del Rey, California

Great prices and very friendly service. I won't go anywhere else for boxes. They will even tell you if there is a cheaper option for your needs. Love these guys! read more

Looking for boxes, obviously this is where you should start your search. They have everything in here. Pick a box size and they have it. Not to mention all the stuff you need for moving. Bubble wrap, tape, tape gun, etc. Friendly staff and very helpful. read more

Needed boxes. Lots of them. Kitchen remodel coming up. My house keeper was coming over to help me pack up the kitchen so I boogied on down to the Box City store in Marina del Rey. Yes, Virginia, they do have boxes. Every possible type of box. Around 2,000 different kinds of boxes. The customer part of the store is very small.... you just sort of look around, there's a menu on the wall, you tell the guy what boxes you want, and he brings them out to you. the prices are good and the staff will take the bigger boxes to your car. The parking sucks a little bit, because it's hard to get in and out of their lot when it's crowded. The day I was there, a humongous truck backed into the parking lot and the driver had to help me maneuver my way out of the lot. But I had my handy dandy boxes in the trunk so I was a happy camper. read more

Edwin and Jose are just the best. I have moved 3 times in 7 years, and Box city and the crew always have set me up with the right Boxes. Great Team !!!'n read more