I had to replace the front windshield for my Lexus SUV ... these guys had the best price by far…read more After putting the job off for several months, went back to them to confirm that they would still honour the previous quote, which they did, and they finished the job very quickly and well. Wouldn't hesitate to go back to them again

Very thorough and professional. I dealt with Denise and Blake, great people. I got into an accident…read moreand came to this location to get my car fixed. Came out looking brand new again. Would highly recommend.

My VOLVO Vehicle had plenty of fender benders and "major dents". The passenger side door was…read moreseverly indented . Justin and Danny took their time to explain my 2 options. They recommended a new side door which would be a lesser cost and a SAFER option... they also quoted me the exact two prices for each option. When I received my car ... I was overwhelmed ... looked like a BRAND NEW CAR!!! They not only ordered and put a new side door with a new mirror they touched up all the scratches on every part of the car and no more dents throughout the car and did not overcharge the price they quoted. My price was still the same as they quoted. My Volvo looked like it was completly painted ... immaculate. I have had many compliments and I do not recognize my vehicle ... BRAND NEW LOOK. Thank You Dan and Justin ... The Best Service I have ever received ... You Both went above and beyond my expectations. Francesco C.

Thank you so much Cole for the amazing job. Very respectful and professional. They came to me and…read moreclean right in the driveway, highly recommend.

I had a very disappointing experience with CARSTAR Brantford…read more Initially, I brought my vehicle in for a minor paint repair. When I picked it up, I noticed that the edges of the door had not been painted properly. After I brought this to their attention, I was told there were no available slots and was booked for a follow-up appointment a week later. On the day of the second appointment, I dropped off my vehicle in the morning and was provided with a rental car. When I returned in the evening, I was shocked to see that the repair appeared to have been done with a manual brush rather than being professionally refinished. The quality of the work was unacceptable. They acknowledged the issue and scheduled yet another appointment for the second week of June. For the third visit, I was again given a rental vehicle and told the repair would only take a couple of hours. Around 3:30 PM, I called to check the status and was told the vehicle would be ready by 5:00 PM. When I arrived at 5:00 PM, I was informed that the work had not even been completed. I had to leave without my vehicle and was later told it would be ready the following day at noon. Unfortunately, when I returned the next day, the paint work was still not up to an acceptable standard. What concerns me most is the apparent lack of any quality assurance or final inspection process before vehicles are returned to customers. Had someone properly inspected the work, these issues should have been identified and corrected before delivery. I was also disappointed with the communication and overall management of my repair. The representative handling my vehicle never clearly explained why the work needed to be redone multiple times or why the promised completion times were missed. After multiple appointments, repeated inconvenience, and several opportunities to correct the issue, I am still not satisfied with the quality of the repair. Based on my experience, I cannot recommend this location due to poor workmanship, lack of quality control, and unprofessional customer service.

Dropped in late afternoon asking for advice on my front bumper that was not fully secure due to…read morebeing pulled forward while reversing from a parking spot. I was hoping they could do a better job of securing the one side than I had done and they agreed to have look. I was invited into the air conditioned waiting room and offered cold beverages and snacks. After a short wait my bumper was re secured on both sides and looked even better than expected. I was very pleasantly suprised that customer service was alive and well at this establishment and will most definitely return for any further needs. Many thanks

My personal experience with the Waterdown Collision Shop was extraordinary right from the start…read more Christian was my estimator and the main contact regarding my claim, and he is truly an amazing person to communicate with. I don't often leave reviews; however, this place deserves 5 stars for its remarkable knowledge, fast and reliable service, and most of all their honesty. I highly recommend this shop to anyone who is looking for a great quality work and service. With sincere gratitude, Paulina

They do great work and have bent over back wards for me in the past, they are the only people I go…read moreto when I need to get major repairs done.

I have used H Towing twice and received excellent service each time…read more The first call was while I was stuck on the QEW in heavy traffic with a blown out tire. John arrived very quickly, put the donut tire on with no fuss, and had me on my way to the mechanic in no time. The second time was for a tow to the mechanic because my car wouldn't start. Matt arrived promptly at the arranged time, hoisted my car and delivered it exactly where I needed it to go. I strongly recommend H Towing because they are prompt, courteous, knowledgeable, have reasonably priced services and get the job done.

I had an amazing experience with this location. They took great care of me when I needed a vehicle…read more Ended up buying out my lease. Adam was fantastic and very helpful. I highly recommend this location,

Was traveling from the US for my daughter's hockey tournament when we discovered that the rear…read morecenter passenger lap belt had become unanchored somewhere underneath/behind the seats. Stopped in on a longshot that they might be able to help on short notice. After explaining the situation, the service counter checked with a mechanic who took a quick look in between scheduled appointments - they were able to fix the problem in about 15 min and got us to our hockey game in time! THANK YOU for your kindness towards travelers in need!

Wes is a great mechanic. Over and above with repairs. Will assess your problem and get down to…read morebusiness. Would recommend for car repair. Friendly, courteous. Fair prices.

This is by far, the best auto service centre around. My family has gone to this business for many…read moreyears. The guys working here genuinely care about you and your vehicle. Most recently I took my car in to get my transmission replaced. They took the time to go online and find out if it was covered under warranty, something Canadian Tire did not take the time to do. They are seriously life savers!