I took my On Clouds in to patch a hole at the big toe. The shoe looks ok after the repair. However,…read moreI asked if a preventative patch could be put in the shoe with no damage. I wish the man had said no, but he tried and completely messed up that shoe. The patch he sewed into the shoe wasn't even close to where the toe would hit the shoe, and it left a big, horrible circle that stood out like a sore thumb. I took the shoe back to have that mess removed. Now he has glued a patch to the inside and made small holes in the shoe when he took the first patch out. I paid $52 for this mess and now have shoes that are only good for mowing the lawn. I am not happy.

Excellent workmanship. A bit pricey but I feel like to I needed to support a dying art and senior…read morecraftsman

My beloved shoes are dry rotting from the sole up. I took them here after reading so many great…read morereviews. I was impressed. The cobbler (I refuse to let that term die out!) inspected them and earnestly explained they're beyond repair. I'm so sad but I appreciate the honesty.

Dropped off a pair of shoes for a shine and needing a quick turnaround. The price was very…read morereasonable and the shine was great!

OK, this place is run by two older. Nice gentlemen who were able to install toe taps on my newish…read moreboots to help prolong the life of the soles, and charged 10.00 for function in a matter of minutes!

I have taken my shoes and boots to Alex's whenever I need repairs and I am always very happy with…read morethe results. The cost may be a little higher than people want or expect but it is so worth it especially if you love the shoe.

I took my shoes there with a scratch in the heel and they literally covered up the whole back of…read morethe heel and messed up my shoes. I am so unsatisfied. I will never recommend this place they have ruined my favorite shoes. They said that they would repair the scratch they literally covered up the whole heel with some other color that I am not happy with. The craftsmanship is very poor. They charged me $30 what a rip off. I had to pay before they even did the service. I should have known.

I gave them a brand new black boots to shorten the heel but they messed up the fabric that I can't…read morewear it anymore!!!

I have taken shoes, suits, pants, dresses, everything to this woman to repair or hem, adjust, etc…read more She is a perfectionist and I love her work! Her prices are great. Sweet, sweet, lady.

Peter and Sons luggage repair to the rescue!…read more I have a larger size Samsonite Strarium case (from Japan) that unfortunately lost one of its wheels. I tried looking everywhere for it, to no avail. Even more difficult was trying to source a replacement wheel (since it's an Asian market product line), but thankfully the suitcase was still warrantied by the brand. Peter and Sons were extremely fast with the wheel replacement; in fact I counted 9 days from the time I dropped it off at the local Samsonite retail store to when the suitcase was mailed back to me at my front door. Props to them for a fast and no-cost repair!

I had a damaged clip on the sternum strap on my Gregory Jade backpack. Something that seems so…read moresimple was a nightmare. I was sent a replacement strap from Gregory, but I wasn't able to attach it to my pack and neither was anyone at the two REI stores that I visited hoping to get it fixed. I was a little desperate and tried on several backpacks while in REI, but none fit me as well as my trusty Jade 38. Also, most of the backpack frames now are too large to conform to the carry on restrictions. Next, I brought it to a local shoemaker, but he didn't have the proper equipment to sew the backpack. Luckily, someone at the Gregory warranties department, suggested sending my pack to Peter and Sons. Well, not only did the shipping and repairs take less than a week, my pack is usable again! These guys are awesome! I wouldn't hesitate to trust these guys with any kind of repairs on luggage, they do great work!

Happened to be in Florence celebrating a family member's birthday. I mentioned the need to have a…read morepair of shoes repaired. They recommended Shoe Repair Plus and they did not disappoint. Jay was able to make things happen in less than 10 minutes and back to Columbia I went. A very kind experience. Another satisfied customer!

Great customer service ! I arrived at 5:50 with a shoe repair. I really expected to leave and come…read moreback another day to pick up. It was fixed on the spot with only 10 minutes to closing. Very affordable and very nice people.

Turn around as promised. Shirts, sweaters and pants cleaned, pressed and hung just as I…read morerequested. Very good.

Wanted $15 each to sew a small tear in a seam on 2 of my favorite tops. Would take a 1 1/2 weeks…read more On top of that, the lady working there was rude. Will never go back.