I have used Star Bright Cleaners for years. I cannot believe the quality of great service I have always gotten with their front desk, from Mark to all the others..often times by the time I get in the customer service persons somehow remember my phone number and have the cleaning waiting for me..I do not know how they do it but they do..and have never lost a article of clothing.. wonderful serivce. Do not know how they do it, but they do. only complaint is now with the new "nail" salon next as a neighbor sometimes there is no parking available..last times over 15 cars parked and only one available was down at the far end by the food store..am somewhat handicapped and elderly..wish somehow the strip magnets would put up a couple of reserved spots for the Star Bright customers. regards and thanks for the great service all these years. van read more

I took my husbands grey suit with a food spot on the pants and my beautiful WHITE $100.00 jacket with make-up on the standup collar. I picked them up just minutes ago and find make-up still on the collar, the white is now dirty white like it's been washed with dark colors. and it was pressed with the collar pressed down. I am very disgusted with this service. DON"T USE THESE PEOPLE !! I'm 90 years old and have never seen such a CRAPPY job, a terrible experience. This bad job cost $31.00. This Star Bright Cleaners was on the west side of Wyoming NE and south side of Paseo Del Norte in a small shopping center at 8000 Paseo Del Norte read more

Bait and switch . Act like they are doing you a favor to rush your items next day they say for an extra $10 . Too bad they don't tell you the total of dry cleaning 20 napkins will be $90 total . Almost $100 dollars for $20 napkins . Not cool . read more

I moved to ABQ in August 2018. I have two experiences both negative for this business. First, I had coffee stains on a shirt. I got the shirt back with a tag. "oops" we could not clean this item yet still charged me for it. I treated it and washed it at home and viola! It's clean! I gave them one more chance and gave them 6 months of dry cleaning (I know, hopeless optimist)! I got them back today and not only was the price 30% more than my dry cleaner "who picked up and dropped off my dry cleaning in Santa Ana, CA , but the "brand new" polo shirts I had them clean had no tabs on the collars and they charged me $6.50 per shirt! My (old) dry cleaner (who picked up and delivered) charged me $3.50. If you are a dry cleaner in ABQ and you can beat or match this deal please contact me! Thank you! read more

First time coming here! I had six pieces of clothing which came out to a total of $42 which came to about $7.00 each. To me this isn't bad. It was also guaranteed the next day before 5pm and was in fact there as promised. No issues. read more

1 Infants dress 1 Jr. Dress 3 child's blankets =$80!!! Rude costumer service, no discounts, no communication. Asked about babies dress preservation she said "$170.00" I asked if she could check again and left me know. She agreed and got my number. A week later and no call. Picked up my items and she said "oh I forgot to call you but no! It's $170 but check online". Also, my 10 year step daughter said her dress didn't smell clean. I inspected and sure enough, it smelled like sweat. She wore the dress for 2 hours at a winter luncheon. When asked about my expired Groupon, the lady said they don't do any discounts and are under new ownership. Well that explains everything!! Will not return. Don't waist your money. read more

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Horrible business practices! They lost one of my friends items and it took a week for them to accept responsibility which they ultimately did as He had proof. Then since they were admirable in accepting their fault He went back but was told they didn't want the continued (almost a year) relationship. Ignorant and stuck up owner. I regret ever recommending this place. read more

Very competively priced and so an excellent job on both laundry and dry cleaning. Love the fact I can drop my laundry off before 8:30 or 9 and can pick then up early the same evening. read more

Have been going there for years. This year I had 5 shirts with tears in the same place. Shirts were name brand shirts and not more than two years old. I examined the shirts and did not see any frayed areas. I examined how I placed my elbow, no change. Have been going to dry cleaners for over 30 years and have never had such a persistent issue. Tried to obtain credit but she disagreed on the amount because of current economic state offered me less than 2/3 of what I requested, which was about 1/3 the cost of the shirts if new. Cannot go there anymore. They need to own up to what happens in their plants. Check your shirt sleeves before leaving the store. read more

This was the worst experience I've ever had at any business. The cashier was upset that I asked her to explain why I couldn't use a coupon and immediately started giving attitude and told me that she wasn't talking to me she was only going to speak to my boyfriend, who was right next to me. So for the remainder of the exchange she verbally attacked me telling me I don't know what I'm talking about, called me catty, told me to stop talking and only addressed my boyfriend, while I was the paying customer. I've never been treated so rude before. I recommend you take your business elsewhere because this lady has no idea how to treat a customer with respect and politely answer a question, instead she made rude comments, got upset and was incredibly disrespectful. I told her I'd pay full price to please ring me up so I could leave, I just wanted my coats so I could remove myself from the situation. Never going to a Starbright again. read more

Comparable prices, nice hours, always friendly. We've never had any issues with getting our clothes on time, and they frequently have Groupons for their dry cleaning. I've been going here about twice a month for the past three years and because it's reliable, I will continue to return. read more

Wow! Talk about above and beyond!!! What service!!! When I realized that the store would be closed on Monday (Labor day) and I had a flight departing at 6:30am on Tuesday, I panicked. All the locations were closed until Tuesday. I reached out to them through Facebook and heard back in minutes. One of the owners had the delivery guy meet me at the store and I got my clothes. Not only that, but they did a great job with the clothes. The gentleman who met me there was absolutely thrilled to be able to help. What a pleasure to do business with them! NB: I'm speaking of the location most convenient for us and that is the new location at Paradise and Universe next to the pizza place. read more

I've been going to this dry cleaner for over 22 years. I dropped off 12 shirts and 4 of them came back with the neck buttons ripped through the fabric, I discovered this after wearing one of the four. These shirts are David Cremaux from Dillards and are less than 3 months old. However, it is their professional opinion that this damage was not caused by their pressing machine. Despite this they agreed to have them repaired, rather poorly I might add. When I picked them up they were all wrinkled, and the one that I had worn was not even laundered. I guess that was their way of firing me as a customer. From all of this, it is my professional opinion that this is more of a personnel issue. I've been wearing ties for many years, and I have never ever had the button ripped through a shirt and certainly not 4 of them at the same time. I believe that they use some sort of metal hook to fasten the buttons on shirts and this hook cuts through the fabric, as a result of poor training. Beware that all of their shirts from all of their stores are processed at one location. I will never go back. read more