I was looking for a new dry cleaner and saw this one thought I would try it out. The advertise…read morethat they are next day but when I took mine in they said couldn't do next day because of staff. The person working was not friendly and when I went to pick it up it was the same person and she was not any friendlier. When I asked for total cost or estimate when I took them in was told she could not give me a price till work was done. When I picked it up was surprised at the total cost for three items. I found it interesting that there was not price list for basic things. Not sure I will go back.

I am extremely disappointed in the service I received from Marina's. I've been a customer for over…read more30 years and before my parents. I brought a dress in for alterations and the manager, Huyen (sp), was extremely rude and aggressive last Saturday when I dropped it off and raised his voice multiple times in the interaction because I said I don't know about the number of inches. his tone and aggressive body language made me immediately nervous and at that point, I should not have left my dress there. I went to pick it up about six days later and was told the alterations were over $100 even though I was never quoted that price and would not have paid that price. And when I express this to the manager again, he became irate and aggressive, raising his voice and being extremely rude. I pointed out issues with the alteration where the work looked a bit sloppy, and he was unable to cope with my complaints and grabbed the dress rudely and said he was going to take it upstairs and show him my issues and when I said, I didn't have time that I would just pay for it, he became even more upset. During this time another customer walked in and and the manager was respectful to this make customer. As a female, I would not recommend using Marina's any longer as you will receive abusive and unsatisfactory customer service. I don't mind spending the money when it's quality work and you receive a modicum of respect. i was shaking when I walked out and realized I was actually afraid the manager may have physically attacked me had the other customer not walked in. The owners need to do better and vet their employees better.

If I could give this guy no stars believe me I would!!!! I was almost done folding my clothes and…read morehe made me get out 20 mins before 8:00 because he wanted to leave when his hours clearly say they don't close until 8:00 so now I'm in the parking lot alone having to finish folding my clothes!!!! I'm sorry but it's not exactly the safest place to be as a female at night but oh well he wanted to leave early!!! So be careful ladies make sure not to be here anywhere close to 8:00!!!!!!

Wonderful upgrades ongoing progress to build a better space for the community…read more Very clean and the customers are respectful and friendly

So they don't do alterations, which is a bummer, and hence four stars. But they're pleasant, they…read moredon't lose belts or other elements of my outfits, and my clothing always comes back stain free and absent a weird chemical smell. They're reasonably priced and well located in Nob Hill (right across from Jubilation).

We love David! Dry cleaning made easy and in the neighborhood. Everything comes back perfect- even…read morethe stains that look unbelievable (red Chile) are removed!!!!

This might be the last place in town that still does same day service. They were fast and did a…read moregreat job cleaning my suit. Price was fair too.

I had a great experience using them before and today I went for a last minute rush and they were…read morevery kind and helpful. I appreciate their super friendly customer service and efficient and great quality!

Janet was amazing and so helpful. I am in town visiting family for the holidays and needed to do a…read morefew loads of laundry. She was very informative and answered my multiple questions very well. She helped me with understanding the prices and products they offered. I would recommend this location to all. Thank you Janet for making my time there fly by and comfortable. You are the bestest.

Fantastic service. Very friendly staff. I have skin allergies. One of the laundry soaps they use is…read morewhat I use. I was happy to know that I didn't have to put in a special request or risk a flare up on my skin. Whoever folded my laundry used the method where the socks are matched, lined-up, and then the cuff of one sock gets rolled over the cuff of the other sock so they are knotted together in a way. It's really such a small thing, but I thought I'd let a potential customer know.

I took a dress to Valet I wore to my son's wedding after I noticed that I had spilled something…read moredown the front, a huge ugly brownish colored stain on my beautiful lavender dress. Robin called me after two days of trying to remove the stain & explained that she had tried to remove the stain unsuccessfully; however she had one more treatment but it could permanently damage the dress & wanted to advise me first. I told her to go ahead as I could not wear the dress with the stain so prominently showing, which she did & boy, what a great job! The stain is totally removed & the dress is as beautiful as ever! We have been going to Valet Cleaner's for 11 years & are always pleased with their work & the extra care given to our clothes. Valet does great work & their prices can't be beat! Thank you Robin & Valet crew!

I have been using Valet Cleaners regularly for over 25 years, and will continue to do so. I have…read morealways found the staff to be friendly and helpful. Their prices are quite reasonable. It seems like their hours keep changing (but including COVID years...) and there have been times over the past quarter century when I have driven there from my home in the East Mountains only to find they were closed at a time their website said they were open. There occasionally are beggars hanging around the storefront or parking lot.