Not a way to leave a customer hanging. If ya plain and simply don't no what is wrong with the…read moreappliance then just say so. 2 try to no avail then left me hanging with NOTHING. NO REPLY , NO ANSWER, my opinion may not matter much but I would never have them back in my house. Can't even close out house warranty with no response from this so called place .

Proceed with caution with this business. SHORT VERSION:…read moreUnprofessional, no punctuality, no invoices, charged an amount different than told. Do your due diligence with research before making an appointment. Continue if you would like the details of our poor experience. Our issue began March 25, and was not resolved until April 14. LONG VERSION: Our dryer stopped working, due to good reviews we called M&S on a Thursday evening. I told Mike what the issue was based on the code the dryer was showing, Mike said he could squeeze us in the following afternoon but if he got too busy it would be Monday, excellent. Friday came along and I wasn't hearing anything from M&S, I called him at 5:18 pm to see if he was planning to come. He said he wouldn't make it and could come Monday between 9-11. I was fine with that since he was squeezing us in, but a little disappointing that there was no communication from the business and I had to reach out as a customer. Monday came and he did show up, 45 minutes later than he had said. He looked at the dryer and then said he didn't have the part(not sure why he came empty handed when I told him over the phone what the issue was), so he would come back later that afternoon. He did come back, and tried to replace the part, it didn't work, he said it was a different issue and could come back on Friday between 9:15-10. He said total would be $467.15 & needed to pay half, so we paid $230, no invoice. On Friday my husband took off of work, finally at 9:55 after not hearing anything from M&S, we the customers had to contact and find out what was going on. M&S said they wouldn't be able to come until 1 PM. M&S then didn't show up until 1:46 pm, almost 4 hours after the original appointment time, no notice from the company. He replaced the part and ran it for 10 seconds with us, at the time it ran for the 10 seconds. He said we could get a $25 discount for a Google review, I had left a 4 star review (have since deleted because of what transpired after). The whole total was supposed to be $467.15, I paid $230 the first day, then he still charged me $223.82 (after my "$25 discount"), that totals $453.82...the math isn't matching, again no invoice. That night my husband went to do laundry and the original error code came back on the dryer and would not run. I texted M&S the following morning, a Saturday within his business hours, to inform him that the dryer was not working and asking for a refund because we just wanted a new dryer at that point and had been without a dryer for almost 2 weeks as a family of 5. I got no response until 7 hours later when I texted again, someone else supposedly answered and Mike was at a funeral and would get back to me later, that is fine, I left them alone out of respect. Monday came around and I had to text M&S again asking for a refund. He was very unprofessional in his response basically acting as if we broke it, accusing me of calling him a scammer when all I ever did was ask multiple times for a refund, saying he would refund it and that there is a restocking fee. I immediately asked restocking fee price and what amount the refund would be, I was left with no response for 48 hours. At this point I decided to file a dispute with my credit card company, I filed 4 days after continuously asking for a refund and getting no where. Suddenly the day after I filed my dispute I got an answer from M&S offering to meet me to get the part and give a refund. He came 2 days later and gave me a cash refund. I immediately called the credit card company and requested they cancel the dispute. 2 weeks later, after the dispute merchant deadline had come and gone M&S started sending me nasty texts. VERY UNPROFESSIONAL. Photo evidence of unprofessional texts, and dispute dates/charge amounts so there can be no deception

Did a great job. Highly recommend for all your appliance repairs. Was on time and a reasonable priceread more

Advantage appliance serviced my refrigerator when the ice maker stopped working, fixed a stopped up…read moredishwasher and replaced the heating element. The microwave door springs broke, and those got repaired. Additionally, the microwave was made so that to replace a burnt out light, the entire unit had to be removed from the wall, which was handled with care and professionalism. It's saved me so much money on not having to replace appliances by repairing them instead. You can't go wrong with Advantage Appliance.

Although they don't service the brand of refrigerator we have, they were most helpful in referring…read moreto another repair company. This is phenomenal service and will definitely call them first in the future.

From the owner: Saturday & Sunday by Appointment Onlyread more

I must admit that while I had seen this fairly unassuming building on 4th Avenue before as it's…read morejust off Stewart, I had no real idea what it was. That changed when my television needed repair and my parents recommended SEIM. I gave Denny a call and explained the issues with my 60" Samsung television. A true professional, he asked several questions to diagnose the issue properly and gave me several things to try. It became clear the backlight had likely gone out and he was confident he could further diagnose if I brought it in. He even gave me a cost estimate based on the likely issue. I brought in my television and was quoted about two weeks for repair, but he ended up having the issue diagnosed and parts in hand in just a few days. He also called me periodically to provide updates on the repair and confirm the cost estimate, making sure I was comfortable with everything before moving forward. In all, the repair was completed ahead of schedule and he also helped me with adjustments to make the screen view look as great as possible and even cleaned the unit and corrected an issue he found with the power supply. I couldn't be happier with the experience and would recommend Denny at SEIM Appliance without question.

John is the greatest. Fast service. Our dryer wasn't heating. I took him only 30 minutes to take…read morethings apart and change the parts and clean everything out and ready to leave. You just don't get service like that anymore. Thanks John. Extremely Satisfied with him.

John has been to our house many times, every time we have had a great experience! Reasonable labor…read morecosts, so hopefully your parts aren't too costly lol. We recommended John for any appliance help/repair!

Repair man came to fix my ice maker leaking water. Changed valves. We told him the ice machine…read morethat he just installed has pieces hanging down. He didn't even look at it. After changing valves it didn't need he left without even looking at the machine inside. Leaking right away. Very arrogant man. I asked him why he didn't look at the machine he said it's new. Still not fixed. Called Lowe's again. Now he refuses to come because he to embarrassed that he is so in a hurry that his work is subpar because he won't look to see if he's got the job right. CRY BABY. Unprofessional. Don't call him. You'll never be happy.

Came to fix my mother-in-laws dishwasher which he ordered a part for. Got very snarky and rude…read moresaying he could not get the dishwasher out to put the part in and that she would need to rewire and redo some plumbing before he could replace the part. When all he had to do was move the stove to get to the back of the dishwasher. I mean really!! His name is Frank and he is very rude and then even charged her 98.00 for a service fee and didn't do a darn thing. Shame on them for taking advantage of a senior or anyone for that matter. He just didn't want to do it. End of story.

We'd struggled to find someone who would come to our lake house outside of Wisconsin Dells to…read morerepair our dishwasher. When I called Country Shed I explained the symptoms of our dishwasher and he identified the problem, quoted a price, and gave us an install date over the phone. Showed up on time, worked quickly, and left our kitchen better than found on arrival.

Worked with Dennis, who was recommended by JustinTime. JustinTime only does commercial…read morerefrigerators, which is why he recommended Dennis. Dennis was great, very helpful and accommodating. He was able to get out to Northern Bay and check out my refrigerator the same day, and got back to me with a very clear diagnosis. He actually found out that there was no problem with the unit, just that the settings were off. Very big help - I'll go back to him with all my refrigerator needs in the future. Tim