I was originally driving by the dealer, when I saw a vehicle that I have been on the hunt for!…read more It was a very random stop, but once I walked into the office Ron was very helpful with getting the vehicle pulled up- and ready for a test drive.. Overall, good communication, and Speed! If your in dire need of a vehicle, or information on one- your in good hands!

Do NOT purchase a vehicle from this dealership…read more I bought a car here in October 2025 through a salesperson named Luisa, and this has been one of the worst experiences I've ever had. I was promised a flash drive with all of my signed paperwork sent by mail--I never received anything. I've called multiple times and have been given nothing but excuses and runarounds. The worst part: I later found out the vehicle has a Structural damage report on the CARFAX that I myself had to look up because I was not given a CARFAX when I asked for it, which was NEVER disclosed to me at the time of purchase. This is a huge issue and completely unacceptable. Failing to disclose something this important is misleading and raises serious concerns about how this dealership does business. At this point, I have lost all trust in this place and will be pursuing legal action. Save yourself the stress and go somewhere else.

After initially telling us it would take 2.5 hours to do a one hour recall on our 2026 Tucson, we…read morewere going to leave but the Service manager intervened and managed to get us in and out in 45 minutes. We are on our 4th Hyundai and this man recognizes how to treat established customers. Old school but super appreciated.

Julio M... was very polite and helpful in keeping me inform of the work That was for a recallread more

When buying a car they will call you everyday and act like they care. Once you leave with the car…read moreand there's a issue, you will get no response. I wouldn't buy from here again!!!

I will never buy another Hyundai. My 2021 broke down due to a safety plug which the manufacturer…read moresaid was not in the mode. The part has been on back order for four months and still waiting. I received a voice mail stating the part would be here Feb. 11th, fixed by Feb.12 and again still waiting.

The customer service was great when I purchased my vehicle, but everything went downhill once I…read moreactually needed assistance. I've called multiple times and can never get in touch with anyone. No callbacks, no follow‑up, nothing. It's frustrating to feel ignored after making such a big purchase. I expected much better support.

Outstanding experience working with Ralph Yates. He was professional, honest and knowledgeable…read moremaking the entire sales process easy and stress free. Ralph took the time to answer all my questions going through the truck and never made me feel pressured. Everything was smooth from start to finish. I highly recommend seeing Ralph Yates for your next used or new auto purchase at Sheehy GMC.

Great communication and in a timely manner. Made the entire process easy! Mr.Neller was great to…read morework with. The staff I interact with were very professional and nice.

We just purchased our 3rd vehicle from Safford Dodge/Jeep. I cannot tell you how pleased I was with…read morethe level of service--specifically with Anthony Carter. When I walked around the corner he knew me immediately and asked if I was finally ready to get my Jeep Wrangler. Within a matter of hours I was on my way with my brand new to me Jeep. He is seriously the best to work with--funny, caring, great memory, and just all around amazing. He knew what was available, what would be a good fit for me, and was HONEST. Thank you Anthony!

"I am extremely disappointed with my experience at Safford KIA of Fredericksburg. I had the…read moremisfortune of speaking with the Sales Manager, and I have never encountered such a lack of professionalism. He was incredibly disrespectful and spoke with a shockingly rude tone. He has zero communication skills and clearly doesn't know how to treat customers. -What's even more insulting is the attempt to tack on $1,000 in unnecessary fees. Honestly, instead of trying to squeeze an extra $1,000 out of customers, you should take that money and invest it in a class on professional ethics and basic human decency. Your reputation and your terrible attitude need it more than I need your car. I strongly advise everyone to stay away from this place. Take your business somewhere that values customers and operates with integrity

What an absolute disaster! I drop off my car at 10:15 am for an appointment made on-line. I am here…read moreat 7:40 pm still waiting. The oil change was completed around 3 pm (assuming the service advisor was telling the truth- paperwork says they started at 3:09 pm) but the brakes originally picked were incorrect. Someone grabbed manual and the wrong pads. No apologies were offered and no courtesy loaner was provided. What a huge disappointment! How is it that my car is at the dealership for over 8 hours and just given to me after 8 pm? The only positives from this experience are the Uber drivers who came to pick me up and drop me off. The Uber drivers were pleasant and dropped me off and picked me up with no issues. Kia Motors USA can't even explain this 8 hour wait while other cars dropped off much later were done much earlier.