Honest dentists. Explain everything in detail. Great people…read more Just as I remembered from years ago

The office staff was super nice and welcoming when it came to the pain I was experiencing they were…read moreeager to help me and schedule me an appointment which I found very helpful. However dr. A upon talking to him he was interrogating me upon what toothbrush I was using and water pick. He would say "well what brand it is ? What level?" And I'm like I don't know the softest one and he didn't give me any feedback or information. He just stared at me and didn't say a word. He tried to make it into a joke about a story how his wife told him not to use it at that high level. After that he was going over measurements with the assistant and when she asked nicely to go back and say the numbers he did another big sigh and said it again but in a rude tone. That made me so uncomfortable. After that he was scrapping my teeth and told me straight up "your plaque is so hard to scrap I cannot scrap it with my tools" again another sigh. At this point I am not returning to this office. Do better I would encourage you to talk to your patients with guidance and eagerness to help not to lecture me as a kid.

My Name is Billy P I recently went there to have some work done, the doctor was phenomenal, and the…read moregirls assisting him did an absolutely great job. They made me feel so comfortable and so relaxed And we're very professional. I'd recommend this place to anyone over any other place just because of their customer service. I just found myself a new dentist that I will stick with.

Not sure how I feel yet but so far I had my first time visit and it was smooth. No long wait and…read moregood services!

Had a very good experience here I recently just switched over from a previous dentist in elk Grove…read morein which I had a very bad experience switching over to Lodi family dentistry was so easy. The staff is so nice especially the lady that attends to the front so friendly and helpful and guided me through the process. I had to go back and get two crowns. The whole process was so fast and simple. I definitely do recommend this office if you are looking to switch.

I feel Lodi Family Dentistry was a very disappointing experience for me…read more On Thursday, April 11, 2024, I went to Lodi family dentistry, hoping to get some relief from an excruciating pain coming from my lower jaw. I was taking a shot with them because I'm new in the area and just took the first dental office who could take me. I was happy with the initial customer service as they accommodated me by seeing me a day earlier than my scheduled appointment. The initial exam with Xrays and assessment went well. However, when the dentist couldn't find where my pain was coming from, I was given a referral and antibiotics and told they would call for me. Once I got up from the chair, I was given the number to call myself and the door. No one helped me with the follow-up. I was in so much pain, and no one bothered to help me with the next steps. I left work with extreme pain, hoping to get help. Instead, I got a routine exam that used up my insurance visit for nothing. Feeling dejected and still in pain, I walked into the clinic next door and asked if they could see me and they said they could offer only similar services as Lodi Dental and recommended I seek the specialist they provided. The receptionist there called around and tried to see when was the soonest I could be seen at a few local specialists in the area and apologized that Lodi Dentistry did not help me further. I feel Lodi Dentistry left a patient unattended. Why was this? I'm not sure, but as a Black man, new to the area, in extreme pain, and a person who holds a doctorate in education, I feel my judgment in situations are pretty accurate. I'm a director of diversity, equity, and inclusion and sit on the legislative board for the state. I called back before I walked next door, but they apparently went to lunch right after I walked out of the door. Was there lunch more important than my pain? Whatever the reason, I feel this was a missed moment. I was looking at getting braces through them, but seeing how they couldn't care for me when I needed them most felt very uncomfortable, allowing them to have long-term care for me. No one called to check on me, and this was truly disappointing. I ended up going to Kaiser and received some pain medication to help me until the specialist could see me. There are literally over a dozen offices on the same block as Lodi Dentistry, and I will definitely never return there and recommend that any person of color find someone else to do business with. Look at their website. There are no people of color there. When someone shows you who they are, believe them.

From the staff in the front to the dr's in the back, best place in Stockton!! been coming here all…read moremy life!

I liked his personality. Lester Lowe is relatable. He's down to earth i felt comfortable and that's…read moresaying a lot for me because the dentist is my least favorite place to be but they took good care of me the people who work for him is good Lynette the dental hygienist that did my cleaning is awesome. I don't want anybody else doing my cleaning from now on. I have found my dental group. I will definitely recommend them to anyone who's looking for a good quality dentist and I'm not going anywhere.

One of the best dental offices in stockton. The staff is amazing. Highly recommend…read more Quality care and professionalism is top tier!

Trusting your dentist is so important- this is how we feel about Deer Park. Wait time is zero…read more Someone ALWAYS answers the phone and is helpful. Peri deserves big hugs she is everything up front!

I honestly don't know where to begin -- this dental office doesn't just provide care, they make you…read morefeel like family every single time. I have to start with Stephanie, my dental hygienist, who is truly one of a kind. I came in today not quite myself -- I was in my feelings about something -- and without me even having to say a word, she immediately picked up on it, validated my concerns, and put me completely at ease the moment I sat down in the chair. That kind of emotional attunement is rare. On top of that, she is so gentle, so thorough, and so genuinely invested in her patients. She took the time to educate me throughout my entire cleaning -- giving me helpful tips on the best toothbrushes to use and explaining everything as she went. She never rushes. She truly cares, and it shows in every single thing she does. Dr. Gray is nothing short of amazing. His compassion radiates -- you can feel how much he loves his patients the moment he walks in the room. It's not something he has to say; it's written all over him. I am so grateful to be under his care. Yolande at the front desk is a gem. She is consistently warm, welcoming, and friendly every single visit without fail. That kind of reliability matters more than people realize -- knowing you'll always be greeted with a smile sets the tone for the whole experience. And then there's Harley, who I met for the first time today. I have to say -- she sealed the deal. I came in having a rough day, and her compassion, her warmth, and her beautiful spirit completely turned things around for me. I left that office smiling and ready to show off my pearly whites, and that is entirely thanks to her. This entire team is special. They don't just clean your teeth -- they take care of your whole self. I am so grateful for every single one of them. Thank you, again, IMAGE DENTAL!! Stephen Nozaki, Megan, You are all appreciated!! ANITA HARROLD

I was extremely disappointed to hear from Image Dental again after years of intentionally avoiding…read morethis office. Yesterday, I received both a text message and an email stating that I supposedly owe $89.60. I called the office the following day to dispute the charge because neither I nor my family has been seen there in years. When I asked why I was only being notified now instead of at the time of the visit, I was told that they had recently completed an audit and that this balance had come up. This experience reminded me exactly why my family stopped going to this practice. During the time we were patients, we lost confidence in their recommendations because we felt pressured into dental work that we later questioned and believed was unnecessary. The overall experience left us feeling that treatment recommendations were driven more by profit than by patient care. Receiving a bill years later with the explanation that it resulted from an internal audit only reinforces my concerns about the office's billing and record-keeping practices. Patients should not have to worry about unexpected charges surfacing years after they have left a practice. I encourage anyone considering this office to ask detailed questions about recommended procedures, request copies of treatment plans, and closely review all billing statements before agreeing to treatment or making payments.

Now, I've been a patient for six years. Dr. Gill is the best dentist I've experienced working on my…read moreteeth. Today I received a crown. I don't have the best smile but because of Dr. Gill I've been very consistent taking care of my teeth. All I can say is she made my smile much better. I think I'm back cheesing when I smile.

The best so professional and great dental care. The whole staff is amazing. Dr Gill is so gentle…read moreand kind in serving and gives quality dental care.

My brother had an amazing experience here, he was very nervous going in, but the doctor (Dr.khan)…read moremade him feel comfortable and also the dental assistant (claudia) walked him through the whole process. I would highly recommend coming here to get your dental work and asking for Dr. khan & Claudia these two are a perfect duo. They made my brother feel very comfortable and he said he did not feel any pain. It is difficult finding doctors who are passionate about their profession but you can tell these two love what they do. They were very patient with my brother.

RUN!!! The treatments they gave my granddaughter were done correctly and efficiently…read more So why run? Because these people only care about that almighty dollar and are willing to completely screw you over in the process. My granddaughter is halfway through her treatment plan, they called two days prior to her appointment for the next treatment to tell us that had decided "that day" , which I do not believe, to no longer take her insurance and they would not finish her treatments. So we have to find a new dentist and start all over again. Unprofessional at minimum and it has to be illegal for a doctor to cut and run halfway through treatments.