This was my second exam and cleaning here... Clean efficient...... my appointment was at 8:50 I was in my car by 9:25..... 1-10 I give a 9 1/2...... read more

I scheduled a visit because I was experiencing pain in a tooth that Dr. McKelvie had previously worked on. When I explained this to him, he refused to examine the aching tooth, stating that he would not look at it until I had a filling replaced on a different tooth. This did not make sense to me, as the tooth requiring the replacement filling was not causing me any issues. When I specifically asked, "So you aren't going to even look at the tooth that is hurting?" he rudely responded, "No." I left the office with my tooth still in pain, and the following day I cancelled my two upcoming appointments. I felt that the practice was more focused on financial gain than on addressing my immediate dental needs and pain. read more

Still 5. This office staff (receptionist, dental assistants, office manager, and Dr. Nozaki), the clean facility, and service are top notch! I entered the door today and was greeted immediately. "You're all checked in". They know their clients by name and that makes me feel so welcomed and appreciated. Whenever a service is suggested, I don't worry because no one is twisting your arm and there are no cost surprises. I've even text with the office to confirm the kind of appointment that I'm scheduled to have and the response is friendly and clear. Before leaving, your next appointment is booked. The same greeting is given as I exit. No more dental fears (abnormal pain, hidden fees, etc.). I'm definitely Team Image Dental and I wasn't paid for this truth. read more

I have been coming here for over a year and the service and staff has been consistently friendly and professional.

I was extremely disappointed to hear from Image Dental again after years of intentionally avoiding this office. Yesterday, I received both a text message and an email stating that I supposedly owe $89.60. I called the office the following day to dispute the charge because neither I nor my family has been seen there in years. When I asked why I was only being notified now instead of at the time of the visit, I was told that they had recently completed an audit and that this balance had come up. This experience reminded me exactly why my family stopped going to this practice. During the time we were patients, we lost confidence in their recommendations because we felt pressured into dental work that we later questioned and believed was unnecessary. The overall experience left us feeling that treatment recommendations were driven more by profit than by patient care. Receiving a bill years later with the explanation that it resulted from an internal audit only reinforces my concerns about the office's billing and record-keeping practices. Patients should not have to worry about unexpected charges surfacing years after they have left a practice. I encourage anyone considering this office to ask detailed questions about recommended procedures, request copies of treatment plans, and closely review all billing statements before agreeing to treatment or making payments. read more

I have been with Image Dental for years now, and the experience has been amazing. It's not just the work that they do, but the way that they make each person feel important, valuable, and supported. Today I had some work done that required numbing shots in multiple places. Dr. Grae was great. He made me feel comfortable and calm. I did not even feel the shots! PLUS, he's a good singer and serenades his patients as he works. Dr. Grae and Mandi made the experience fun rather than stressful. They explained every step in advance so I never sat wondering what would come next, and at the end of the procedure, they both took extra time to make sure that everything felt right. Mandi stayed behind to answer my questions and give me advice --and this is the experience I have had every single time I have been in. The front office staff remember my name at the door, I've never run into any issues with scheduling or procedures, they are able to text you if you are like me and hate phone calls, and I have so much trust in the team. I definitely recommend Image Dental. read more

It had been a while since I had been to the dentist. I was really anxious but when I got there the friendly receptionist and dental hygienist quickly put me at ease with their kindness and professionalism! The new patient check up/cleaning went great. The dentist came in and thoroughly explained everything regarding a future treatment plan. I can't believe I'm about to say this about going to the dentist- but I'm excited to continue my care with them!! read more

Very clean facility but the dentist (I believe Dr Nozaki) was condescending. He asked me to assess pain level for each tooth he worked on. Over the course of a couple minutes as I calmly gave him pain level for each tooth, he became frustrated and abruptly demanded that I needed to "start being honest" with him. I was extremely confused and confirmed with him that I was in fact being honest re the pain levels. I am a grown woman and a mother yet this man spoke to me as if I were a child stealing cookies from a cookie jar. He didnt say it in a joking or endearing manner, he was downright rude about it. Maybe he was having an off day or something but he didnt even care to apologize. This happened a couple years ago, had been meaning to write a review. Anyhow, I never went back and found a way better dentist who is compassionate all around and doesnt immediately question the integrity of their patients. read more

"Today I had an experience that reminded me how much kindness still exists. From the moment I walked in, the staff treated me with patience, dignity, and genuine care. There was no judgment, no discomfort, just warmth and professionalism. This is not my first time there either. They are always sweet and caring even on phone calls! Dr. Nozaki r took the time to listen and showed a level of compassion that is rare. This office clearly values people, not just procedures. Every interaction felt thoughtful and respectful, and that made all the difference. If you've ever felt anxious, embarrassed, or hesitant about dental care, this is a place where you will be treated with understanding. I'm truly thankful for this team and the way they care for their patients. I am very greatful and I HIGHLY recommend this office. read more

Image Dental is always A+. From the moment you are treated at the door by your name to the quality of care you know that you are in excellent hands. The office staff I greets in a way that says they're glad to see you. I have never had a hygienist that was not top notch. As someone with Dental phobia this is where my fear stopped. Thanks read more

Just an all around great office. The staff is always super nice to me. They know I hate the dentist and work with me without judgement.

they do not except veterans was informed they have issues with veterans affairs so they drop me there hopefully they accept veterans that are in the area because of travel and distance and disability read more

If you are looking for top of the line quality and service for your dental needs, look no further than Image dental! The staff there is amazing and always goes above and beyond to ensure your visit is as smooth and painless as possible. In particular, my dental hygienist Stef, consistently provides top notch professional service during my visits. She is truly passionate about the quality of her work and ensures my teeth stay as clean and healthy as possible. Huge thanks to Stef and the entire Image Dental team! You have truly removed the fear factor from dentist visits and I look forward to continuing to utilize your services for years to come. read more

I honestly don't know where to begin -- this dental office doesn't just provide care, they make you feel like family every single time. I have to start with Stephanie, my dental hygienist, who is truly one of a kind. I came in today not quite myself -- I was in my feelings about something -- and without me even having to say a word, she immediately picked up on it, validated my concerns, and put me completely at ease the moment I sat down in the chair. That kind of emotional attunement is rare. On top of that, she is so gentle, so thorough, and so genuinely invested in her patients. She took the time to educate me throughout my entire cleaning -- giving me helpful tips on the best toothbrushes to use and explaining everything as she went. She never rushes. She truly cares, and it shows in every single thing she does. Dr. Gray is nothing short of amazing. His compassion radiates -- you can feel how much he loves his patients the moment he walks in the room. It's not something he has to say; it's written all over him. I am so grateful to be under his care. Yolande at the front desk is a gem. She is consistently warm, welcoming, and friendly every single visit without fail. That kind of reliability matters more than people realize -- knowing you'll always be greeted with a smile sets the tone for the whole experience. And then there's Harley, who I met for the first time today. I have to say -- she sealed the deal. I came in having a rough day, and her compassion, her warmth, and her beautiful spirit completely turned things around for me. I left that office smiling and ready to show off my pearly whites, and that is entirely thanks to her. This entire team is special. They don't just clean your teeth -- they take care of your whole self. I am so grateful for every single one of them. Thank you, again, IMAGE DENTAL!! Stephen Nozaki, Megan, You are all appreciated!! ANITA HARROLD read more

Image Dental took great care of me from the start! I was greeted and welcomed, the office has a very unique and professional staff. I have to shout out Dee and Stephanie, they were both very thorough and considerate in their respective positions and about their patients....thank you they're the best!! Highly recommend Image Dental! Can't wait for my next cleaning lol read more

I've been a patient for about 4 years; my last dentist retired The entire operation is very professional-organized, efficient. The Doctor & his team are deserving of a 5 star review ! read more

Dr. Nozaki has been a great Dentist. Very thorough when explaining the procedures and easy to talk to. If you need any dental care you should go here! The staff was also extremely helpful and I had a wonderful experience. read more

Personnel are so nice. Lisa is awesome and very accommodating. Dr. Nozaki is very knowledgeable and he only provides the best for his patients. read more

My family has been going to Image Dental for nine years after a long search. Finding a place that could support and ,let's be honest, tolerate both my and my child's anxieties about dental work was essential and we found the spot that works for us. My son is now a champ at the dentist and I'm not so bad myself. Thank you Image Dental for your amazing customer service and care. read more

Very friendly and caring I would recommend dental image , And I appreciate it . I would go back. read more

Hygienist Stephanie was sloppy & rough on my cleaning yesterday. I've had better treatment with Gabriella & Robin.

This is my first time going to this office. I actually found out about Image Dental through searching for a better dentist on Yelp. After reading through their positive reviews, I wanted to try them out. First impression, I was impressed with how everything is modernized, from the modern tools they have (3D imaging, laser cleaning, etc) to everything electronic-based. All forms that we need to sign were digitalized and done via email and text. No more paper clutters, that's a plus for me! It was great meeting Dr. Nozaki. He was very thorough and detailed when explaining any concerns or issues that he had when reviewing my x-ray chart of my teeth. And he gave me different options that I can choose for treatment. I like that he never pressured me or try to sell me on anything. After his expert consultation, and whatever I have decided to do for my treatment plan, he respected it. He was very friendly, knowledgeable and approachable; it was so easy for me to ask him any questions. I felt heard because he took the time to listen to me. Also, the staff team like Stephanie and Yolanda, they were superb as well! Stephanie was very meticulous when cleaning my teeth. She took her time and did not rush her job and also made sure I was okay and comfortable during the whole cleaning procedure. I think she's now my favorite person! After everything was done, Yolanda helped me set up my upcoming appointments, and she was very thorough on explaining what my insurance covers for my treatment plan and if I have any questions. Overall, I am happy that I chose Image Dental and thankful for meeting Dr. Nozaki and his team. They are amazing!! read more

Make sure the million text they send don't get your appointment canceled... I had a disappointing experience at Image Dental in Stockton, CA. Not only did they make me pay for a cleaning upfront, and then told me to come back because they "didn't have time" but also canceled my next appointment the day before. When I arrived for my second appointment, they were extremely rude and the hygienist was rough and made my gums bleed, I had to ask her to stop using a water drill multiple times. The day before my next appointment they canceled it because apparently, they couldn't get ahold of me via text(one text was sent on a Monday morning at 8:19/ when I was getting to my kids to school) they had also messaged from multiple numbers and the texts became white noise. Funny enough, they didn't even require text communication for the first appointment(rescheduled first appointment)! This inconsistency and lack of professionalism left me feeling frustrated and undervalued as a customer. I'll be taking my business elsewhere in the future. read more

This place provides the best Dental care for my family and forever grateful for Dr. Nozaki and Lisa. Excellent dent work. Amazing service and I'm glad I have them! read more

Image Dental is the best. Lisa is very delightful and welcoming. She is always there to greet you when you enter the door. If I have any questions or concerns she answers them quickly and a timely manner. Stephanie is very thorough in her work. She is very gentle and caring while she is working on my teeth. I like how they send text, email or phone call reminders about appointments. I am very forgetful and having the reminders helpful read more

PART 3 FINAL REVIEW I wanted to provide an update that I didn't realize Lisa had communicated with me from 2 different emails. The emails are email@myimagedental.com and my myimagedental@gmail.com. I DO NOT OWN either of those emails and you may be able to prove that by doing a Google search for proof that both emails are linked to their office. Also my reviews of this office was not to destroy this office's reputation but just to provide my honest feedback of the services I had received. One last note I have to conclude that Lisa and Carol are narcissist. And this video helped me identify them. Also some of these Stockton dentist will try to make you look bad to your new dentist. I suspect I've been getting done like this. I'm not at this office anymore so I kindly ask that you STOP contacting my new dentist. https://www.youtube.com/watch?v=mLraeNDUsG0 read more

I am a new patient here and had great service. They were super friendly and had me in and out of there quick. Would recommend to others.

Dr. Nozaki and his staff are very caring. My family and I are super impressed with the technology in his office. Highly recommend Dr. Nozaki to my family and friends. read more

There may be a lot of good reviews and I'm not going to discredit those people because I'm glad THEY had a great experience and are happy with the service. Instead, I implore you to filter these reviews to the bad ones first and read the very in depth reviews from people like me that were also unfortunate enough to deal with the unpleasant side of this dental office. I'm not going to go into as much detail as they did but while reading please remember the name, Lisa, and any time they mention the "office staff" because that's my biggest complaint. These women seem nice but are very condescending, and that desk by the bathroom they gave Lisa, the office manager, has gone to her head entirely and makes her think she can talk to customers any way she pleases. I'm not going to go into the numerous times that this office has ruined dental experiences for me but if you get anything from my review when you think of ImageDental think, expensive, entitled, and borderline mediocre. I've been let down by them numerous times and the final straw that left me in tears and extremely frustrated resulted in a dismissal letter from none other than miss Lisa herself. I hope she didn't get any satisfaction from writing a letter that I didn't need. I will never be back. Everyone I meet for the rest of my days will hear about my experiences here, and I'm sure I'll get a snotty response to this review about how terrible I AM because that's what they do. I don't care, I am the customer and in any other office besides this one, the customer is right. Do better ImageDental. I know you guys saw this coming from me. - Aly read more

Image Dental - General Dentistry Near Me - Stockton, California

Friendly people, fast and efficient service. Great place to get your teeth taken care of.

The staff is very friendly and professional. The doctor and dental team walked me through each step from X-rays, to cleaning, to addressing any needs and explaining different options the offer. I've been coming to Image Dental for around 7-8 years and I've always had a pleasant experience. read more

Dr.Nozaki and his staff are professional and extremely accomodating. Dee is the best! Love the technology and welcoming staff! I'll be bringing the rest of my family here! read more

I have always had an amazing experience at Image Dental. Their high quality of care is what keeps me and my family as loyal patients for the past few years. The Office experience is excellent every time. I highly recommend them. They are an awesome team! read more

Peace, Power and Positivity, I am telling you now if you want quality work, excellent customer care this is the place to come. I have been coming here 6... six years. I feel like Norm from cheers every time I come in. Without any hesitation I love Image Dental! They work with you on all levels and make sure you are okay. read more

Always a great experience. Caring, professional and expert treatment from every team member. You will discover that dental health is the pathway to a better life. read more

My first time visiting here. I Highly recommend them. First things first front desk persons are nice and friendly and they have free pacman arcade and free massage chair which my husband enjoyed while waiting for me. The girl who assisted me 1st and did my xray and cleaning made sure that I feel comfortable and relax since I'm really getting nervous. Thank you for that. Dr. Nozaki he is really nice too as well.. explained everything clearly to me all the procedure etc. And to the lady who have a really nice little office in the front who took care of my next appointment she is nice and friendly love love your keyboard and hello kitty calculator.=) read more

Image Dental - Front desk - General Dentistry Near Me - Stockton, California

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If you are looking for an amazing dental office, look no further. This was by far the easiest dental experience I have ever had. Everyone I had the pleasure of meeting at this office was not only professional but also kind and patient. From the front office staff to the doctors, I couldn't have asked for a better experience. The dentists and dental assistants did a great job at explaining their exam findings and answering all of my questions. I also really liked how they offer the option of nitrous during my future appointments to help ease my dental anxiety. Thank you for such a great visit Image Dental! read more

Amazing work, staff is incredibly nice and welcoming. Before walking in the door they greet you by your name! Dr. Nozaki is the best one out ! Shout out to Lisa for always being helpful and incredibly nice read more

The best dental group in town! I am originally from the bay area and due to the relocation was in need of a new dentist. I had gone to a couple other dentists in town before I tried out Image Dental, and was disappointed. I had even went to my old dentist out in the bay area for cleanings while I was still searching for a dentist in town. I am a person who loves a thorough teeth cleaning, since I am prone to getting cavities, and Savi at Image Dental is the BEST! The office staff is also very professional and accommodating. I have called in a couple times due to tooth pain, and they were able to get me an appointment! If you are looking for a dental practice in town, Image Dental will not disappoint! read more

Always a positive experience. Friendly, professional, courteous. Billing is accurate.