I enjoy my appointments here! Mr. B and the students are all really great! Personally, I like the…read morerelaxed, casual atmosphere here and everyone is attentive and friendly! I'm glad I decided to try them out. Now that I'm a retiree, coming here works within my budget. One thing you have to keep in mind is, you don't want to make an appointment when you have other commitments on a schedule. These are students that are just starting out and most of them have not gotten their speed up, yet. If you're going here, plan to spend a good part of your day here for your services. You're helping the students to get an education and become successful in their future occupation.

Highlights did not match, they were done by 2 different people 1-side was chunky other side was…read morethin highlights. Price was ridiculously expensive for a school and not only that it was the outcome of the highlights that they should've never charged me that amount! Only plus was the student & teacher were nice

I scheduled an appointment on Wednesday, 08/13, for Friday, 07/15, at 11am for a gel mani/pedi…read more Before continuing, let me be clear: I was fully aware I was booking with a student. I didn't expect perfection, this review has nothing to do with the student and everything to do with the lack of professionalism from the staff. I arrived at 10:45am with existing gel polish and overdue for a fill. My regular manicurist was out of town, so I decided to give the local nail school a try (the same one my manicurist graduated from). The student began removing my polish with a drill. I assumed she'd lightly drill, then wrap my nails in foil, but instead she drilled off the entire gel. Since my nails are naturally strong, I didn't critique her process, especially with her teacher nearby. About every 10 minutes the teacher stopped over, not to guide her, but to tell her to "pick up the pace." By 12pm (an hour in), she had just finished removing the polish. She attempted to trim and shape my nails, but her tools were dull. She asked her teacher for help, and the teacher briefly stepped in to cut my cuticles before walking away again. At 12:30, she began applying polish. I asked for a French manicure, but the base already had visible bubbles. Still, I remained patient - it's a discounted service after all. When she attempted the French tip, she quickly realized she didn't have the right brushes. After multiple failed attempts, she admitted: "I'm sorry, I can't do this. I've only been in school a few weeks and missed a lot of classes due to personal matters." I appreciated her honesty and asked if anyone else could finish. The teacher said no - it was nearly 2pm and she "didn't have time." At that point, I decided to leave. But when I went to check out, I was told I had to pay for the gel mani/pedi. I calmly explained that I'd been there for over 2.5 hours, the service wasn't completed, and I wasn't going to pay. The receptionist called the teacher, who immediately went off on me, condescendingly reminding me "this is a school," as if I hadn't already known. Here's what's most frustrating: the teacher saw the student struggling over and over. She had countless opportunities to step in, explain expectations, or even redirect me to a more advanced student. Instead, she idly stood by, pressured the student to "speed up," and ultimately abandoned us both. When I refused to pay for services that weren't rendered, I was told to "get the f** out and don't come back." Not only did I waste 2.5 hours, but I also had to find another salon to fix the damage. My nails were left thin and cracking at the base, requiring an overlay to strengthen them. This experience was unacceptable, not because of the student, but because of the staff's unprofessionalism. If you're considering going to this school for services, I urge you to think twice. The staff should be retrained in communication, accountability, and how to properly support their students. Worst experience ever!

I am so thankful to have gotten my education with Hollywood Institute ! My teacher, Miss Tasha is…read morevery well informed and knows how to make her students, confident and succeed in their training and skill development! Can't wait to come back for graduation

My first time with NO regrets. I would like to sincerely…read morethank Mr. Kennedy for his exceptional service, professionalism, and dedication. From start to finish, he went above and beyond to ensure that my hair was absolutely perfect. His attention to detail, patience, and commitment to excellence were evident throughout the entire experience, working side by side in unity with the students making sure they knew and understood what they were doing. His calm demeanor, extensive knowledge, and genuine concern for the success of both students and clients reflect the values that any educational institution would be proud to promote . I highly recommend this school for your cosmetologist services.

It was great when Jane was in charge of the floor. Lola is there in her place! She is rude and…read morerefused to let the stylist do the foil I have always gotten there!! And she said "we don't do that here!" I said I had it done a few times there. She said I've never seen you before! Then I find out she just came back to work. She needs to be out of there! My stylist was wonderful!

Ms. Jessica runs an excellent hair salon- talented hairdressers give excellent results!! So…read morepleased with the styling and beautiful shine!! Sindy oversees the Skin Care Division. They are thorough in their skin evaluation and explanation of elements of facial. Anna Karen gave me a wonderful hourlong facial with masks and massage to rejuvenate. She woke up all of the cells in the face and neck. I will return for another in a few weeks A wonderful experience for hair, skin and well-being!!!

Art OfHair Academy I do suggest it especially if you want to do a new trend or update your look or…read moreupdate your color. The students are awesome.

I have never experienced a salon experience like this before. I get this is an "academy" so they…read moreare learning however this is NOT a way to conduct business or a teaching school. My appointment is at 4:30pm and I arrived in the parking lot at 3:50. At 3:55pm they called me to see where I was at for my appointment and when I had them reconfirm the time on that phone call I asked why are you calling 35 mins before as if I'm a no show client. The person who did my pedicure and manicure was horrible. She comes off extremely annoyed as if I'm there for my appointment, she's trying to get me to change my color that I selected. If I select the "box" colors which is the gel color and the regular color together that match, I can't select two colors. Makes no sense. She's beyond rough when trimming my toe nails and filing. She was extremely careless during the pedicure that she nicked me a few times resulting in "paper cut" like cuts. If you don't like to touch feet, then this profession is not for you. She wouldn't even touch my feet to hold them to cut, file, buff, etc. extremely weird behavior. The building both inside and outside are horrendous. The floor indoors is extremely dirty. The chair for the pedicure is not even a pedicure chair with an actual foot bath.

I booked highlights and cut through a Groupon promo and was finally able to make an appointment and…read morego today. Joanne took care of me and she was AMAZING! She did a wonderful job discovering what I wanted. My hair was not easy! I have multi processing and she did a great job blending and evening everything out. I was so happy with the outcome! I highly recommend Joanne!

I can't say enough amazing things about John - he truly goes above and beyond every single time…read more Not only is he incredibly talented, but he's also so thoughtful and detail-oriented. He actually went out of his way to purchase a specific toner just to help me achieve the lavender hair of my dreams, and the result was even better than I imagined. I honestly don't know how he does it, but he consistently exceeds expectations and makes every appointment feel so personalized. I feel so lucky to have found him - if you're looking for someone who genuinely cares and delivers incredible results, John is your person! Billy is hands down the best hairstylist I've ever found. He has been endlessly patient with me and my ever-changing hairstyles, and somehow always manages to strike the perfect balance between bringing my vision to life and gently steering me in a better direction when needed. What really sets him apart is how well my hair grows out after every cut - it always looks stunning, and I never get that urgent "I need a haircut immediately" feeling that usually comes with short styles. That alone is such a rare talent. On top of that, he's a truly exceptional artist with the best personality and such a kind, thoughtful nature. I feel so lucky to be in his chair! Z

I went to this salon for the Qiqi Vega permanent hair smoothing/straightening treatment. The…read morestylist assured me my hair would be permanently straight. She referenced the salon's website, explained that I could wash or swim immediately afterward, and said I would likely only need the treatment again after 6-12 months(once I had new growth). The service was about $375, and I left an $80 tip ($455 total). After the treatment, my hair looked straighter, but I waited about 65 hours before washing it to be extra careful. After my first wash, my hair returned almost completely to its original texture . It is still wavy and puffy instead of sleek and straight. I have had permanent straightening treatments at two other salons, and both times my hair stayed straight for about a year, with only the new growth returning to my natural texture. That is the result I expected based on my past experiences and what was explained to me. When I contacted the salon, I was told there were no refunds and my only option was to redo the treatment. I no longer felt comfortable doing that because the treatment did not deliver the results I was led to expect. First two photos show what the salon advertised. Last 3 photos are of my experience.

My husband recently gifted me with a Groupon for a treatment, scalp massage and a haircut, and I…read morefinally had an appointment with them last week in the morning. The place was packed with students and a few customers: it is definitely way too small for that many people, and looks very chaotic and disorganized (and this is the reason for my rating). I was however happy with the service: Rosy (the hairdresser I was assigned to) did a really good job, everybody is friendly, it's nice to see the camaraderie among the students, and the teachers keep going from one student to another to check on their work and/or intervene for more difficult tasks. Prices are similar or cheaper to the ones of Kool Cuts. I will definitely consider them again for my haircuts.

The name tells you WHY not to go there! It's a beauty Academy! It's students learning the craft,…read moreNOT professionals! For best results use of your time and best of your pocket ALWAYS Go to professional!! You GET what you pay for

Very disappointed with new ownership of PBA. Encountered difficulty in getting a simple employment…read moreverification even though new ownership has all information from previous employers. I wish all previous employees have better luck. Very sad and disappointed

As a student I would not recommend this school. We have no wax or eyebrow/ eyelash tinting…read moreproducts, as well as not being able to practice microdermabrasion because the machine doesn't work.

Very unprofessional would not recommend . Right on quadrille in a terrible location, no where to…read morepark, whoever answered my call was very rude many other more pleasant places in the area.

Update from previous review three months after permanent makeup on eyebrows. My eyebrows completely…read morefaded almost immediately. Back to the way they were when I went in. Have to find another place to redo my eyebrows with ink that doesn't fade Disappointed. Wasn't worth the money.

It's been a month & I came back for a follow up & touch up. I still have brown brows & are happy…read morewith them. I'm thrilled that they are getting filled in more and thickened up. They look natural, were painless and should last for years. The center is immaculate and everyone here is so personable, professional & gentle. Getting my eyebrows done has been a wonderful experience!!! I'm glad to hear that I can get my brows freshened up in 6 months, a year, or if or when they fade.

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