I recently had my car serviced and smog tested at Star Motors, and I honestly can't say enough good things about this shop. The team was professional, knowledgeable, and extremely friendly. They took the time to explain everything clearly and made the whole process easy. Best of all, the service was done at a fraction of what Mercedes quoted me, without sacrificing quality. It's refreshing to find a place that combines expertise, honesty, and fair pricing. Highly recommend Star Motors if you're looking for reliable and trustworthy auto service in Sacramento. read more

I needed a new battery for my 2021 Mercedes Benz . I normally take my car to the Mercedes Benz dealership because I like authentic parts ( which Star Motors does uses authentic parts) on my vehicle. But this time I wanted to shop around for a cheaper price . I did my research and came across Star Motors. I read so many great reviews so i decided to call. I spoke with Alvin, he was straight forward and knowledgeable. Fast forward I took my car in. Greeted by Alvin , gave them my keys and they took my vehicle. Alvin knew I had to get back to work. But the service is like a fist come and first served. My car fixed within an hour and maybe 15 minutes , that was quick being there was other people's before me, and nd they all had Mercedes. Once I got my car he explained to me what to expect because the car and battery was reprogrammed by Star Motors it would take time for some information to fall off my screen. By the time I got home which was 20 minutes away, the message disappeared. I save 400 dollars . I forgot he gave me a new customer discount of 100 dollars!!! I was shocked and happy at the same time. I have found my new car mechanic place. Mid you need a place to take your Benz I would recommend Star Motors. This service was done in January 2026. read more

Alvin and Soua are very friendly and nice people. I've been bringing my 2001 Honda Accord here for over 10 years since my dad referred me (when he had a Mercedes). My family comes here. If you want honest and reliable mechanic, this is the place for you. I've had oil changes, timing belts, and many other parts repaired. You can't put a price on honesty. For the current prices, I think it is better to call or show up in person to ask for a price quote. Words of wisdom: In today's world, a lot of customers expect people to understand things while talking on the phone when it comes to their car. read more

If you need a repair on a Mercedes this is the place. They are professional and honest with reasonable price. They do not add extra cost. This is the only place i will take my car. My Mercedes gla250 was leaking coolant. I was told it would take a few weeks before I receive a diagnosis. I had my car towed on a Friday I recieved diagnostic information the following Tuesday. My car was repaired and I picked it up before the end of the week. Thank you guys read more

For several years, Star Motors has serviced my 2006 Mercedes Benz E350. When you take your car there, get ready to receive EXCEPTIONAL service on your Benz. Customer service far exceeds my expectations every single time I take my car in for service. They are experts when it comes to servicing your vehicle. Star Motors is reasonably priced. They go above and beyond in offering A1 quality service. I would not trust my Mercedes to anyone else except Alvin and Sua. You will NOT be disappointed! read more

A few days ago my car showed A red battery warning on dash indicating alternator problem(researched). Called Alvin and informed him with readings from my car's battery alternator check feature plus code scanner(no codes) that i purchased. Alvin and I discussed future service because the warning went away and didn't show up with the car having normal operation. This morning the same warning appeared again. I call Alvin and he said I can go to Star Motors. I drove straight there before anything got worse and by the end of the day everything was fixed with a new alternator and now driving worry free thanks to Star Motors and Alvin. Excellent work. Great customer service and informing me of future follow ups for my car. Thanks. Go here for your European car care! read more

Ever since I was a little Heem (a nickname given to me by friends), my dad has always (and continues to this day) advised me about the concept of money management. He says things such as "cut your coat according to your cloth", essentially saying that I should always spend within my budget and not be concerned with what others do with their money (pocket watching). When it came to maintaining my first car (1997 Toyota Tercel), he instructed me to never get my car serviced at the dealership unless the work was covered by a warranty. As an adult, I take his sayings and lessons with me wherever I go and I find myself always searching for the best deal. After purchasing a low mileage BMW 840i, a colleague of mine highly recommended that I take it to Star Motors for any required maintenance. When my car was ready for an oil change, I called and spoke with Alvin who scheduled me an appointment for the following week. Arriving the day of the appointment, I filled out the required maintenance form, handed Alvin my key, and he informed me that it would be done by noon (I dropped the car off at 9:30). At 11:05 Alvin left me a voicemail informing me that the service had been completed and my car was ready (talk about efficiency)! Shortly after 1pm (they take lunch from 12 to 1), I arrived to pick up my car. For the oil change I paid $109 (this price includes a $20 discount for being a new customer), which is a solid price considering that the local BMW Service Department quoted me $250. Aside from the savings, I found the establishment's honesty to be refreshing. When I asked Alvin about the maintenance schedule that I should follow, he was very straightforward and did not try to upsell me. I look forward to keeping my current car for a long-term period; therefore, I will be returning to Star Motors for any future service needs! read more

Prompt service, knowledgeable and able to save me some money as my car service was covered by an extended warranty through the dealership.

Alvin is amazing! I was in search of a new mechanic and had tons of pesky questions for him based on the detailed records I keep for my car. He was so responsive and a wealth of knowledge! He even said I didn't need a service right now based on the little amount of driving I do. I am beyond thankful to have found Alvin and his STAR Motors, such a trustworthy shop, for all my future MB service needs. Thanks Alvin!! :-) read more

I had to do an update. I have since moved to San Diego since my last review. One of the bigger problems was finding a mechanic to replace the professional, honest, friendly, timely treatment I received over the years at star motors. Well it's impossible. I'm so lucky I come up every few months and still do my service and repairs there. I have tried a few in SD but there is no replacement for Alvin and his crew at star motors!! I'm a single woman now and taking my car to a shop is intimidating, they can tell you anything. I've always felt at star motors they go above and beyond to explain what needs to be done and why. That coupled with fair pricing and even a uber ride home if it's a long job. Makes me feel like I'm important in the decisions about my service. The care and service here at star motors is 10 star! I just want to thank everyone there for all the excellent work they do!! A customer for life Sheryl Straub read more

1 Star - Major safety red flags ignored at Star Motors Alpharetta. PPI on a red Prius showed bad brake booster (mechanic called it a major safety concern) + 3 dry-rotted tires. Caesar said they'd fix both, but when I asked for it in writing, the manager refused the brake repair. They're selling a car with known brake safety issues. Walked away. Get your own PPI and don't trust verbal promises. read more

Alvin and his team extremely knowledgeable and trustworthy. They won't recommend anything to don't need before it's needed. read more

Called to book my appointment and the person I spoke with was extremely helpful and knowledgeable. Had my appointment Service A and brake pads/rotors and everything went smoothly. Will definitely be coming here for my service needs. I was referred here by my service advisor. read more

My son's car seatbelt wasn't retracting. Thinking a replacement is needed, called around and Alvin suggested to bring it in and he will take a look. He was able to get the seatbelt to work again without replacing. In addition, my son car showing coolant level error. He also took care of that for him without charging. Thank you very much! Talk about an honest guy! We definitely will come back to Star Motors for service! read more

I will continue to keep my BMW as long as Star Motors is in business!! Without them, Its on selling block! Alvin and his team are the most honest, respectful mechanics out there. Recently had a oil leak and Star motors replaced the cam shaft plugs, next the oil level sensor started leaking. They immediately addressed that issue and not once tried to up sale anything. They use factory OEM parts and stand behind their work. They are also very reasonable and and hold a strong culture based on trust. Thank you Alvin and star motors!!! read more

Been coming here for years. I've never returned my car for an issue they missed. Alvin is A1 on repairs. Bring your AMG or BMW dont bring your Honda read more

All I have to say is these guys are AWESOME!! From the customer service to the pricing, to the repair and recommendations...they are fair, honest, reliable and GREAT at what they do! Blessed to have been with them for the past 8 yrs! Wouldn't think of going anywhere else! read more

just had my CLS 400 serviced and all went smoothly. I showed up for my appointment and they took my car right in. Service was done promptly and professionally. I highly recommend them! read more

I own a pre owned Mercedes and have taken my car here since I bought it. The service is always clear, honest, excellent service and they are knowledgeable in Germans cars. There is a huge price break than taking my car here verses the dealer, and I am satisfied with the savings. The pricing is always fair and their work ethics is amazing. Thank you to Alvin & Soua read more

OUTSTANDING - Alvin, Ken and Sula and the rest of the team always provide the TCE. TOTAL CUSTOMER EXPERIENCE Been servicing my E550 for over 14 years here , Always A1 service. Thanks again, Mike H read more

They will never upsell you any service that you don't need , service usually half the price then the dealership! I have been going there for almost 9 years now since they open very knowledgeable and efficient! read more

Very honest and fair prices. This place is the best for Mercedes auto repair. I came to get brakes done because Mercedes dealer said I needed them . When I arrived at Star motors they told me my brakes were at 30% and recommended I wait so that I get full use of the brakes. I appreciate the honesty and I returned months later to get my front brakes repaired. I will definitely Refer them to others . read more

Excellent place... I brought my Mercedes GLA 250 here because it required service, I did have to wait for an appointment for about three weeks... But the beauty is, when you get in, your car is seen right away. My car needed basic maintenance, oil, change, etc., and there was an issue with my AC that they were able to fix it for free... I now know that when I need to bring my car in for repairs, this will be my go to place definitely would recommend because it is more affordable than the dealership, but the quality was just the same. read more

Star Motors of Sacramento Alvin, the owner, Soua, service technician, and service team are trustworthy, reliable, and fair. They have consistently provided excellent service and care. In 2018 they fixed my 2008 BMW, and today they did it again! This time my BMW would no longer start after it rode extremely rough. It was not the battery. I called and scheduled an appointment to get a diagnosis and estimate. I had to have my BMW towed there (thank you Triple AAA and Kee). Alvin and Soua communicated clearly throughout the repair process and fixed my BMW promptly. My BMW starts up smoothly, and the engine runs beautifully. I feel so safe and very confident driving my family in my vehicle. I had significant cost savings at Star Motors compared to taking my BMW to a BMW dealership. Alvin and Soua are superstars, shining stars, expert automotive service professionals for high-performance vehicles. Their artistry and quality are a 10-star rating. Their customer service and pricing are also a 10-star rating. Having trust and peace of mind are priceless. Thank you, Alvin! Thank you, Soua! Thank you, Star Motors! Overall, 100-star rating! read more

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Amazing customer service and quality work . My parents always get their car serviced here and advised me to have a Merc cla 250 inspected that I had purchased . They did detailed inspections and I ended up returning a car with rust damage. I love their work quality and attention to detail. The mechanics are honest and easy to work with . read more

This is a great place... I took my Mercedes E300 here because it needed a fluid change in the transmission and the light on the dash was on and the owner, Alvin, took care of everything for me and was very friendly. I highly recommend this shop and I will never take my car anywhere else. Thanks Alvin read more

Alvin, Sua, and crew are rock stars. They are knowledgeable, professional, considerate, and very friendly. I have come in a few times with the dumbest of things, and they have never ever made me Feel that way. Every one hates "needing" car repair, but these guys are amazing. 5 star ++ read more

Quality, trust worthy, top notch! These are all words I use to describe the service I received at Star Motors. I love my Mercedes and I try to keep it in tip top shape. Alvin and Sua are the Bomb! read more

First time taking my bimmer here. They were booked, so it took me 2 weeks for an appointment, but I didn't want to hit the dealership again. Alvin helped me when I dropped my car. I didn't have a ride back so he offered me a ride. I though he had a shuttle, but little did I know, he had ordered an Uber for me. That's all it took for me to know that this place is amazing! From what I can tell, this place is honest and that's all anyone ever wants from a shop. read more

By now I've gone to Star Motors for multiple A and B services and a transmission service. I recently needed to replace my brake pads and they were able to squeeze me into their very busy schedule. Alvin and Soua are incredibly responsive and reliable. Cannot recommend them enough. They have a forever customer in me! read more

Brought my BMW in since it was having issues with shaking. They were able to fit me in and diagnose the issue. Brought it in at 8am and left with my car by noon. It was a quick replacement of a coil but I'm very thankful they were able to fix the issue quickly. They even provided a 1 way uber which I appreciated. They are super booked and busy but worth the wait. I will be back for any future car maintenance. read more

The staff there are always so nice. I am so happy they were recommended to me by my friend who owns a MBZ and has her's serviced there. If you're a MBZ owner, I highly recommend them. read more

Very honest business. Their recommendation is always to benefit the customers and not to make money from repairs that are not necessary. I had a 2015 GL450 that had water damage. The insurance company wanted to fix the car. Soua from Star Motors recommended to me and pushed the insurance to total the car instead of repairing. They could have easily repaired the SUV and charged $14K but they felt that the SUV may have problems down the line and so Soua convinced the insurance that repairing the SUV was not a good idea and that they should total the car. Eventually the insurance company agreed. I have used them in the past as well for my S500 and these guys are very honest, explaining what repairs are necessary and why. Very satisfied with their service. read more

I was told this is the best place to get my Mercedes serviced. I called twice to get a cost on a transmission fluid change and never received a call back. Not very good customer service if you ask me. Michael read more

best service, honest and trustworthy mechanics. Saved so much compared to going to dealer

Been going to them for over 7 years now and still counting . Before me all of my brothers and I've referred many as well for any of your mercedes benz needs please make life easier on yourself and take it to star motors . They will take great care of you and their prices beat any of their competitors hands down ! I could always count on them to recommend if needed whether I needed to replace/service anything on my vehicle or even once they informed me about a recall and replaced my entire fuel pump and tank for free! Always fast service and only OEM parts so your taken care of with the best for your mercedes . I don't know what I would do Without them ! Thx for everything star motors for being my goto I appreciate y'all! read more

Star Motors - Auto Repair Near Me - Sacramento, California

I've been going to the Mercedes dealer for many years and have been happy with their service and the free loaner car etc. but the prices were extremely high. I found these guys on Yelp and what a difference. It is much less formal than the dealer and the car isn't washed and polished when you get it back. But the work is done right and the prices are much much better than the dealer. I highly recommend Star Motors. You will not regret making the switch I promise you. read more

If I could give more than five stars I would for this establishment. Alvin and Soua are the owners and if you have a Mercedes or a German car that needs service, you need to take it to Star Motors. They are honest and reliable, and you could save money there compared to going to a dealership. Being a Mercedes owner I'm so glad I found this place. You will be too! (Review by my husband Mike.) read more

We own a GLS550 purchased new from a dealership in El Dorado Hills in 2019. we had always had service work done by the dealership until this year. The dealership had sold and Service was terrible. We just had Star Motors perform a 50,000 mile tune-up. Alvin and Soua are awesome. Our car runs better than new. Thank you! read more

Alvin is the best, he took care of my car, did not overcharge and did a great job covered with guarentee. What more can you ask for then an honest mechanic? read more