I worked for Cash America pawn for years. This store hands down has one of the nicest, most…read morepersonable, helpful managers I have ever seen in the pawn business. His name is Bill and he is always willing to work with you rather it be a loan, layaway or something you are selling or buying. He is all about customer service. My husband does a lot of business in here. Unlike a lot of the Cash Americas who have lost their sense of customer service this shop is all about customer service. They have a great selection of firearms, jewelry, musical instruments, tools, movies and so much more. I would definitely recommend this shop to my friends and family.

even thought they moved next to the walmart on 171 behind china buffet. i took in 3 gift card just…read moreto see how much they would give. i was surprised by how nice don was, he explained the process to me and made sure i understood and was comfortable with the quote that he gave me. i was shocked how much i got back, i went in thinking they would want to pay me 30 or 40% and i got way more then that. i'm totally happy with don and goldwiser. i will tell all my friends and family so they can have the same experience i had. thank you don for helping and caring.

Service is terrible. When you walk in you're met with sharp looks and no one speaks. I thought…read moremaybe they were having a bad day then they start talking and laughing with each other so I'd assume it was me. Then whenever you bring good condition tools they automatically assume they are new despite asking and me and I saying no. I do not recommend isn't friendly at all and they all smoke cigarettes and stay on their phones.

I had a wonderful experience here and didn't even have a transaction…read more I took in a diamond ring that was a 10k purchase with receipt and a GIA certificate. They offered me way below what I was asking but they took their time and explained to me why the offer was so low. Even if it was made up, I bought the story. People working the front counter were friendly, plenty of parking, and a very clean shop I had a great time just testing the waters and I appreciate the professionalism of all who were working that day.

Customer Service is exceptional, I took out a temporary loan, of course to pay off a bill and will…read morebe paying that off when I get my SSN, thank you All-Star!!!

My husband and i had a great experience with Drew and marisol! ( i think that was her name) my…read morehusband pawned his firearm there and because of his schedule had to keep extending it until he was able to pick it up! When coming in with my husband we brought a few more items to sell and with that were able to buy an Nintendo switch with a game and case. We've been playing it for over a week now and I'm glad we were able to stop in. Very nice people. Great prices. We'll be back again to sell or buy items

Very friendly staff. They have helped me out tremendously on several occasions. They have been more…read morethan fair every time I've used them.

This pawnshop used to be a good place until cash American took over..now only thing they employed…read moreare scam artists and scumbag. .they sell things at retail prices and lie about what they have in them..my brother pawned an ac unit they would only give him 75.00 well couple months later I went looking for an ac an same unit they had 375.00 on it an said it was new..lol my brother had it 2.5 years and punk worked there said they would only go 350.00 said he had about that in it..the place is a joke everything in there is over priced and everyone working there are liers and cons same goes for the cash America on main..same thing there..charges full retail price for junk really..those 2 pawnshops used to be really good places but now cash America bought them they are trash places to go..my advice..shop at the other 2 pawnshops in town..prices are better an willing to work with you

Honestly can't lie, i walked in and spent more than expected but only because the deals were…read moreunbeatable and the service was lovely. shoutout to ashton, miguel and nathan for the incredible service.

Took my friend here once to sell his mint condition 60s record player and a fender amp that was…read morethree months old. i walked in first as he got his items out of the car. when he came inside i was at the counter waiting. a manager walks over to a female employee and says "tell him $25 for everything hes holding. dont give him more" so before they even knew what it all was or looked at it a price was determined..no i looked him dead in the eye and said "excuse me, you cant possibly know what he has when he just came in and you already plan to scam" the manager was dumbfounded because he didnt realize we came together and said that in front of me! he tried to back peddle. we left and got more money elsewhere awful!

Service was nice. They didn't give me what I asked for, but they gave me decent amount.read more

Very great customer service and great price if you decide to pawn or buy anything 10/10 highly…read morerecommend it!!

I trust them with my high value incoming ffl transfers. I only wish they did suppressors too. $10…read moreis the best you'll find in the area. If you buy the shipping label and can also send out guns for the same $10.

I was unfortunately extremely let down by the business, and I really wanted to like it, especially…read morebased on the other reviews and what happened to the owner. You can check my other reviews to see that I am an optimist, nice reviewer and not a Karen. I am just sadly let down by this shop. My first time in the store I was greeted by friendly staff and I enjoyed checking out the shop. However, I was beyond blown away by the absurd fire arm prices. USED firearms at 45% mark ups compared to their new MSRP prices (the one I looked at was $679 but brand new at any gun shop is $379 -- make that make sense?! And it's found a plenty. There is not a shortage on them or guns right now -- hasn't been for years.) I politely asked the woman if there was anything special about the firearm I inquired about. She said she knew nothing about the gun, just mentioned it came with two magazines. Alrighty then, I told myself. I guess they just rely on price over volume. I'll see myself out, no big deal. I left happy because I wasn't interested in buying a gun that day on the spot and the staff was very kind. I had no complaints but was still stumped by the price on that gun. I came back a few days later and the staff pulled a 180 on me. Before I had even made it to the counter I got hard pressed and yelled at for touching their glass counter top that displays theirs guns. Listen I don't really give a crap how I'm talked to, I'm a grown man, but dang, represent your business and yourself better than that. Without going on and on, I brought in a gun to sell and the woman offered me $75 for a $550 gun. I asked for $250 and she basically told me to F off. "I don't care it's condition it's used -- your gun isn't special it's a smith and Wesson -- you think we can run a shop buying guns for that much?" So then, I decide to tell her, "I only brought my gun in here to sell to you because I noticed ***points at a gun in her case****" and she cuts me off because she knows I'm about to call her out on her BS. They are charging $679 for a gun that is $379 brand new!!!!! Pure insanity!!!! She got SOOO defensive I was just grinning. The first time I'm in the shop she didn't know why the gun was so expensive or the first thing about it, yet the next day "i research all these guns and put their fair going value on the tag." No damn way! I brought my gun to this shop, because I figured if they are screwing people over on the selling end, maybe they aren't half bad on the buying end. NOPE! Just highway 121 robbery ;) Perhaps no one has called her on her bogus before. When I did she lost her mind with every excuse and belittling comment in the book. She told me "no one is buying guns in Biden's economy. Everyone is broke, I have 15 guns in the back waiting to put on this shelf and can't put them up here because nothing on this shelf is moving." Alright settle down Jerome Powell Junior!! I didn't know you were a macro-economics expert! The reason you don't move product is because you are charging 45% more for used products over brand new MSRP. Her caveat there is that Pawn shops are negotiable. Alright, let me know when I can talk you down 70% on your prices. I'm sure that's their business model... set prices high and just concede to a 70% reduction. Once again, highway 121 robbery. I have one suspicion why a shop would sell guns at such a high price but it is not for me to presumptuously opine on such suspicions on a public forum. Anyway, went over to Scheels, sold my MP Shield to them for $280 and picked up the gun she was charging 40% higher (FORTY -- FOR freakin TY -- F O R T Y) for for the actually MSRP, brand spanking new for $379. Subtract the trade in Valur and I'm out the door with a brand new gun at Scheel's for $100. I would not recommend this business.

Drew was great.. Very nice and helpful when selling some sentimental items. Gave me a very fair…read moreprice. Easy transfer, good location. I'd recommend coming here to anyone!

Went to Dallas Pawn and Jewelry for first time with a few items not knowing exactly what I had or…read morewhat to expect. Drew and Mike both were so nice and were there to answer all my questions. They went over each individual item with me. They took time evaluating each item. I felt like prices offered for items were very fair. I never felt like I was being taken advantage of. I will definitely go back there with any future items. Great place and great customer service. Highly recommend. Thank you!