i held off doing this review for a while because i didn't want to be biased. i can't give more than…read moreone star because the level of care here was so far below what we were told it would be. I had a family member who stayed here for two weeks following a hip replacement. During that time they developed a stage 4 bedsore that never healed up until they passed a year later. Whether the problem is the facility being understaffed, neglectful, or spread too thin, my main point is that you cannot leave anyone you care about here with peace of mind. We were there every day in shifts because we had multiple family members take turns since we all work and it was always a struggle to get a staff member in the room to help the patient stand up. For a bed sore to form that quickly, they probably didn't get to stand up at all aside from the times we flagged staff down. I wouldn't recommend anyone to have a loved one stay here unless they can have someone there with them 24/7 and make sure they get attended to.

Avoid at all costs. We brought my father here for short term PT after a fall. He went in at maybe…read more85%, after 2 days, he has been rushed to the hospital. The aides and nurses have no urgency to get anything done. I told them that my dad was having a fever, in pain, and not looking well. They assured me that he was fine. The nurse on 2N, Andrea, even said he ate an entire meal right before I got there! Meanwhile, my dad could not even swallow a sip of water. We are very present and have been very active in his medical recovery. They were still negligent knowing that we are always there. This place is inadequate at best. The social worker, Jill, is great. Very helpful.

Dr. Daniel Davids (Dr. Danny, as we call him) is such a sheer pleasure to know and work with. As a…read morephysical therapist he's made a conscious choice to treat patients by traveling to their homes and individually providing total 1:1 focus and attention. His personal story drives his passion to help our senior population who is homebound in a very personal and caring way. I've had the honor of working side by side with him in our communities and at the senior centers we serve and every center we have presented at has thoroughly enjoyed and learned from his clinical wisdom, and their first question always is..."when can you come back?"

From the owner: Throughout most of New York, The Traveling Physical Therapist will come to you and provide the…read morehands-on care you need to return to playing golf, tennis, walking, shopping, or whatever! You don't have to just accept sub-par therapy, You don't deserve to be in the pain you're in, You deserve to be better, ...and you shouldn't accept anything less than the best!

So grateful for Friends For Life Homecare The whole team is…read moreamazing. Thank you for all you do to help everyone, I give them 10 Stars

Getting a call from GSH in W. I slip at 10:30 PM that my mother would be released that night and…read morecome pick her up. I live in Atlanta, so of coarse that was not going to happen. My mother lives alone & unfortunately suffers from debilitating back pain after a fall. Panic setting in I was referred that evening to Amy Recco founder of Friends For Life Homecare. She immediately gave me the names of the social workers at GSH that would delay the release for 12 hours & at same time contacted a caregiver to be at my mothers home when the ambulance dropped her off. Soooo, a week later I write this review to thank Amy & her efficient, empathetic organization and the life changing care my mother is receiving. Thank you for saving my mother! Mike S

I became my mother's caregiver in 2012 while moving home and starting a business for the second…read moretime. After 4+ years of making it work, my mother became sick to the point that she needed more care and supervision than I was able to provide due to my work responsibilities. A friend recommended Kelly from Helping Hearts and she was wonderful. She came to my office for a meeting to explain all of my options for care, was immediately available by phone whenever I had a question about the program. Kelly constantly took care to make sure the aid watching my mother was the right fit for her. She accompanied the aid on the first day to supervise everything to make sure it was to mine and my mother's satisfaction. Very professional, courteous, kind, and understanding.

That's Right ! As good as it gets! Helping Hearts at Home was there when I needed someone, very…read morelast minute, to watch my mother. Two funerals back to back in another State, and I needed help fast. Helping Hearts at Home stepped in and took care of every need. We continued to use their services from there. All I can say is that they listen to your needs and provide. Kelly has a wealth of knowledge and is able to provide most valuable information. Thank you Helping Hearts at Home!! You were there when we needed you, every time!

I love Comfort Keepers! I have used this wonderful agency for both of my parents and have found…read morecaregivers for my parents who loved my parents and took care of them in the best way. I am so thankful for Lindsey and her staff for helping me these past 11 years with my parents who I loved so much. Highly recommend!!!

I would not recommend Comfort keepers agency Plainview if you are looking for a flexible,…read morecompassionate, easy to deal with agency. Setting up home care is difficult enough. Having to deal with 2 unprofessional owners that speak in circles, is even worse. MAKE SURE YOU READ AND FULLY UNDERSTAND THEIR CONTRACT. They charge a security deposit on top of a a weekly invoice. They claim it's because they are protecting their employees but that's not the case. The aides are not very good either. Knowing that my father was extremely unsteady one of the aids left him unattended in the shower with no seat and he fell.

This place is the worst. Aides sit around on their phones. Patients call out for help they are…read moreignored . Activity boards shows all of these activities planned but basically none actually take place. Supervisors never around and certainly don't answer phones nor return phone calls. A bunch of apathetic people. Food is barely edible. It's like that Seinfeld episode about Kruger Industries. "We don't care. And it shows." Gurwin slogan. Nasty supervisors who don't give you or your loved one the time of day. When aides aren't on their phones they are apathetic and aggressive with residents. It's sad how horribly your loved one will be treated here. We moved our loved one out ti another facility even though it was $1800 more a month. Totally worth it. How this this place won a Long Island besr I'll never know c

My grandmother has been staying at this facility for a few weeks now and the worst part is the…read morefood. I'm talking worse than the TV dinners we can give her to keep in her room. No nutrition. It's sad because we wanted to keep her in a place for her safety, but the food may put us in a position to move her to another facility.

My mother has dementia and it was time we needed help to assist with day to day care giving. She…read moreis a very strong and stubborn woman which would make finding assistance a difficult task. We contacted Home Care Assistance who came and met with us to assess the level of care required and to find a caregiver with the required skill set to appropriately take care of my mother. They found 2 caregivers within a day and reviewed their qualifications and experience with us. We requested an interview with one of the caregivers which was immediately set up. After selecting the caregiver, our Client Manager accompanied her on the first day and stayed a while to ensure a smooth transition. Our Client Manager keeps in contact with us regularly to make sure things are going well and if there is anything additional she and the team can do to assist. It's hard enough deciding it's time to get a loved one some help, so choosing a home care provider is a very important decision. We are very happy with the care and interest Home Care Assistance staff and personnel have supplied with the care of my mother. In a fast moving world with numerous responsibilities to attend to daily, it's very comforting to know that there is someone there taking good care of my mother and to ensure she has everything she needs. In addition to finding qualified help, it was very reassuring to discover the honesty of our caregiver as well. With my mother's dementia and confusion that comes with it, she paid her caregiver $50 cash her first day. The caregiver brought it to my attention and handed me the money. I was so grateful for her honesty as many people these days could have easily kept it.

First, I would like to name the person who I am about to commend. Her name is, Danielle Barbieri…read more She is a social worker affiliated with Home Care Assistance. Danielle helped our family through a difficult time. She is competent, professional and empathetic and was able to get us the help we needed in one day. My brother was recently diagnosed with advanced pancreatic cancer. Although he was approved for Hospice, the hospital would not discharge him until we had hired an aide for additional hours. Due to Covid, there is a shortage of health care aides. We found a facility, but they had to cancel us due to staffing problems and another facility canceled when the aide had been exposed to Covid and had to quarantine. That occurred the day before my brother was supposed to be discharged. Needless to say, he was very disappointed. We were referred to yet another facility, who could not help us, but did put me in touch with Danielle. She worked with me throughout the day, patiently answering all of my questions and helping me navigate through the process of getting the help we needed. Thanks to Danielle, my brother is going home, today, only a day later than what had been scheduled with the facility that had to cancel! We have been in touch with others at Home Care Assistance and have been pleased, so far! Thank you, Danielle!

Miracle workers for sure! Venise and her staff are extremely knowledgeable in all aspects but…read morephysical therapy. The are very sweet and have solved my sciatica issues. I highly recommend them.

Had such a wonderful experience working with Scott at Sunshine Physical Therapy. After months…read moredealing with an ankle injury I am starting to finally feel like myself again.Thank you!

Beth O'Connor, the Client Care Liaison at Alvita Care, is simply the best consultant you could ever…read morehave. She, as well as the entire staff at Alvita Care, are all super professional, very understanding, patient, caring, and extremely knowledgeable in all aspects of home care. Beth is super punctual, shows up on time (as promised), calls you back, texts you, and responds back immediately within seconds. In addition, she is very easy to communicate with, and is exceptionally responsible. She, as well as the entire Alvita Care staff, consistently go "above and beyond" for all their clients. In addition, Beth is extremely knowledgeable, super patient, extra kind, highly qualified, and very considerate; plus she carefully listens to every one of your concerns. She, as well as everyone at Alvita Care, are definitely top-notch and superb, and will take all your personal concerns into consideration, plus they will not stop helping you until you are completely satisfied. They are excellent, excellent, excellent! But you can't go wrong asking for Beth O'Connor as your Client Care Liaison. She is super knowledgeable, courteous, professional, patient, and always open to all your suggestions and ideas... while, at the same time, willing to share her own expertise, personal experience, and indispensable know-how. She is more than just great - she is superb, super fantastic and goes "above and beyond" for all her clients. We are extremely satisfied with the entire Alvita Care family, and will continue to use their services for all our home care needs. Do not go to anyone else. Beth, as well as the entire Alvita Care family, are simply the best! Most recently, Beth also assisted us in hiring two home care attendants that are both absolutely perfect in every regard.. and one of them is even bilingual, as we had requested. We just couldn't have done it without Beth. She has been indispensable, and has patiently helped us throughout this entire process. She is definitely the greatest asset that Alvita Care can ever have. Finally, we are very grateful and fortunate to have found both Beth O'Connor, and the entire Alvita Care family, and will not hesitate to refer them to our family, friends, co-workers, and you, the reader. With Beth O'Connor and Alvita Care you can never, ever go wrong!

I had an extremely traumatic experience with Alvita a few years ago and now that I've just received…read morea letter about patient information being compromised in a hacking, I'm compelled to warn others about trusting loved ones in the care of this organization. When my mom was returning home after a debilitating stroke, we decided to bite the bullet and go with Alvita - which was more expensive than others but long calls with their rep assured me my mom would be in amazing hands and I'd be able to rest easy and enjoy "being a daughter again." The *best* of the three aides they sent was notably cold upon meeting her, and one whom my mom told me would literally snap and curse loudly when lifting her in the hoyer and doing her duties, making her feel like a burden and making her feel on eggshells in her own home. After that, it became a full nightmare. On the morning of a doctor appointment, where the aide was asked to have mom ready to go for her wheelchair transport, the aide literally left in the middle of changing mom - without any reason, warning or notice. I thought she was taking out garbage but she genuinely just ghosted. As a result, mom missed an important appointment with her oncologist while laying there soiled, undressed and helpless. That wasn't even the worst. The final aide, who didn't last long due to her cat phobia (side note, when reaching out to Alvita, their solution: maybe just get rid of the cats), we learned had been putting dirty, soiled/food-filled pots and pans away in mom's cupboards. As a result, the aide who took over discovered maggots everywhere and we had to replace a ton of mom's cookware. (I would share a photo if it wasn't so gross.) The recklessness and negligence of this company and its hiring decisions is unreal. Thankfully my mom had me to advocate and look out for her through all of this, but it's terrifying to think about folks without a support system who are on their own in the hands of people like these and sharing their homes with them. I highly recommend directing your loved ones anywhere else. Or making sure you check in frequently on the welfare of anyone you already happen to have in Alvita's system.

The owner, Gregg, spoke to me directly. He was extremely knowledgeable and genuinely concerned for…read moremy mother's well-being. Unfortunately, my mother only got to use them a few times before she passed. Upon her passing, I received a text from the agency informing me of important paperwork my mother was telling the aide about. They texted to inform me where the paperwork was. Such caring is so hard to find these days. It was so reassuring to know my mother was surrounded by caring, competent adults during her time of need.

RECOMMENDATION: As soon as I indicated interest, I was immediately called to see if I had any…read morequestions. From the initial consultation through the placement of a caretaker, Home Instead has been professional, courteous, informative, flexible, caring, and had a full and complete understanding of the situation. The initial evaluation was thorough and dignified. The fees are competitive within the industry. However, the quality of the caregivers are FAR SUPERIOR to what other agencies offer. The caregivers are well trained, ambitious, efficient, engaging and provide dignity to the clients. The billing department is efficient and courteous. I have used this agency on several occasions and would strongly recommend them. https://www.homeinstead.com/559