I had a $20 gift card that my friend got me for Starbucks. I am an avid coffee drink and matcha drinker. I heard of a new matcha strawberry drink and had to try it so I came to my local Starbucks on Sherwood. I attached my order to the images for the review. I got the matcha latte cold with strawberry puree, caramel, and a lot of other things added per the YouTuber video I saw. My drink was delicious. It was sweet and oh so good. It was the perfect drink to energize me and get me going before work. The service was great and fast. The ambiance of Starbucks is nice and cute. There are plenty of tables to read or work on your laptop or complete some assignments before class. read more

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Ok remodel!!! Place looks very nice and updated inside. Had a great interaction with the barista. She had really pretty coily hair. My coffee was correct and made the right way. Of course imma be back! read more

Starbucks - Coffee & Tea Near Me - Baton Rouge, Louisiana

Ordered at the drivethru completed the entire transaction at the window without the barista speaking one word to me and got to work with a white chocolate mocha with no white chocolate. Wont be back to pay those prices for terrible service and product read more

The location is great. Service was prompt. I must say the app for this location is very deceiving. We came here because the app said they had the reindeer cake pops and the sugar cookie almond latte. That was not so true. They were out of the reindeer and the snowman cake pop and the almond milk for the latte!!! Do the kiddos settled got the birthday cake pop snd I got 2% milk. My hubby got the cappuccino so he was good.... At these prices I was a lil disappointed in not getting what we were looking forward to. The barista was nice and polite. read more

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We stopped by Starbucks to grab a quick treat as we hit the road to Birmingham, AL. We were greeted by a very peppy and outgoing staff that were busy not only taking orders in person, on drive thru, and the baristas busy making everyone's coffee. My grandson ran up to display case and said I want one of those please to the lady that said, "Welcome to Starbucks". She okay, just a minute. She handed him one and he said Thank you! What is your name. She said Shay. He then asked her if he could take a picture with her and she said, of course! This was ABSOLUTELY PERFECT CUSTOMER SERVICE! And it why I AM A LOYAL STARBUCKS ENTHUSIAST!!!! Thanks Shay for making my Grandson feel so special! You will go far with your were enthusiasm, empathy towards others, your spirit and smile is CONTAGIOUS! You ARE MAKING A DIFFERENCE in people's lives in ways you do not even realize! read more

Starbucks - Shay and EM - Coffee & Tea Near Me - Baton Rouge, Louisiana

We went here around the 1st of October for some Pumpkin spice. Hey, it's OK to be basic sometimes. I got the usual pumpkin spice frappe and my friend got the latte. The barista was friendly and easygoing and asked me questions so as to be sure to make it right. "Do you want whip, even though you ordered almond milk?" Why, yes. Yes, I do. read more

PSA: only go here if you aren't in a hurry. The staff was nice but overwhelmed to the point that I waited nearly 30 minutes for my order and part of it was wrong. I've been here before and for the most part my experience has been the same. It's a super busy location so they need more staff at least during busy hours. Also, the long drive-thru line will block in parked customers so be prepared to deal with grumpy people in the drive through that don't want to let you out. The inside is fine and clean, but I will only go back if I'm not worried about being there for a while. read more

Just ordered 2 coffees and my venti iced caramel macchiato taste like water and milk and my husband frappe is literally water. The worse Starbucks I have been to in a long time read more

I have to give love to the places I frequent to use as my "satellite office". This Starbucks is wonderful! The staff is always so friendly and I have always been greeted by a warm "hello" or "good morning" during my visits. The coffee is priced slightly less than CC's. I am not picky about my coffee, I just want decent cup in the morning and Starbucks always delivers a quality product! I love that they have other healthy snack options rather than getting a pastry or a cake ball; they have bags of popcorn and whole grain bars. I rely on coffee shops to go that extra mile because I spend so much time in them during the week. There was a time my biggest complaint about this place was the ample parking...they eventually corrected that problem and created more parking spaces across from the ones they already had! This is such a busy Starbucks, so you need ample parking!! Thank you! read more

I love Starbucks. This place has never messed up my order & they are always fast. I only do drive thru & they never disappoint. read more

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This is by far the most disorganized Starbucks I have ever been to in my life. I waited in the drive through line for 29 minutes. They are understaffed or need new staff; I don't know. The woman who handed me my coffee looked so confused (like she might have been giving me the wrong drink) and then forgot my muffin and only realized because I was sitting there for a minute after getting my coffee. I overheard staff talking about who's drink was whose and who ordered what... just very disorganized. read more

Bathroom: Not clean. No paper towels in the dispenser, all thrown haphazardly all over the floor like there had been a giddy paper wadding tournament just before I parked and walked in. Oh and no wall air blowy thing on the wall either. So yeah, nice start. Staff was okay. Even though I was eyeing them and trying to figure out who instigated the paper towel war in the men's restroom. It wasn't busy so they did not ask my name. I liked that. Weird look with nonfat milk + whipped cream though. Starbucks is all about the weird orders - get used to it. And put some caramel on it while you are at it! And if you are traveling like I was ... this thing is REALLY far off the highway. Keep driving a little further and you can find something literally right off the highway. This was about a ten minute detour each way. There was not enough caramel in that canister to make it worthwhile. read more

I usually stop by this starbucks location on my way from the vet I see. Today I ordered my latte and an oatmeal. The guy taking my order said that they didn't have all of the toppings, so I decided to pass on the oatmeal. As I pulled up to the window he passed me a bag with the oatmeal and the topping that they did have. A note on the bag said "Sorry! Happy Monday from the Sherwood crew!" He also gave my golden retriever a puppucino! This made my day! So sweet of them! read more

Starbucks - Coffee & Tea Near Me - Baton Rouge, Louisiana

I usually go to this Starbucks every single day but "Nameless" (the name on their tag) was very rude. They were rude when I was ordering my drinks, told me they didn't do matcha powder in the cold foam even though I get that every single day? Then I asked for almond milk in one of my drinks. They rudely approached us in drive thru and told us they didn't hear us say almond milk and were very defensive about it. Idk, someone else needs to be working on taking orders. read more

Love this location. The staff is swift and friendly. This location has patio seating which is good because the inside is noisy. There's also not that much inside seating. The bathrooms are clean for the most part. read more

Starbucks - Triple Chocolate Frap and banana nut bread - Coffee & Tea Near Me - Baton Rouge, Louisiana

Very cool! Not only did I get a great latte, but I also got a drive-through window lecture on dressing my female chihuahua- who was dressed in ruffles and pearls- like a girl because "they" might not identify as female. Can't wait to go back with "her" dressed in her lacy Easter finery. read more

Great baristas here. They always get my drink perfect. Also, visit often, they'll remember your preferences. By far my favorite 'Bucks in BR. read more

Starbucks - Coffee & Tea Near Me - Baton Rouge, Louisiana

If only I could leave a negative 5 star review. Customer service was HORRIBLE. The tall pregnant lady was extremely rude and she got my order wrong. FIND ANOTHER STARBUCKS TO GO TO! read more

Soooo the baristas Get 5 stars For being genuinely kind, efficient and helpful. The establishment gets one star. All I can say is I saw an employee killing a live cockroach underneath their oven. This place is gross. read more

the slowest Starbucks I've ever been to. no lie I've been here tons of times and it is always slow.

If you have 20-30 minutes to kill, it will take you that long to wait in the drive through line to get your food. It doesn't matter what time it is. read more

This Starbucks has the tendency to get my drink wrong 9 times out of 10. This will probably be my last visit. Target on millerville as well as highland road Starbucks is pretty good. They even use a shaker to evenly distribute the matcha powder than having clumps. I know my drink is wrong just by looking at it and sometimes I fuss and sometimes I don't. But I think baristas need to be retrained sometimes. :( read more

Starbucks - Coffee & Tea Near Me - Baton Rouge, Louisiana

This Starbucks is in a great location. It can be very busy with limited seating if your looking to stay for a while , especially in the morning . Service is always great , and staff is always helpful. read more

I always find it tough to write reviews for chains since there usually isn't much to say...I will state that the baristas are friendly (I actually once met the store manager who gave us some free cake pops! Sweet (no pun intended)!. The store is always busy and crowded so expect a wait no matter what time you visit. read more

I wish there were more starbucks on the way to work, but they are pretty fast in the AM even if there are about 4 cars ahead of me. Very timely, I've never had to wait longer than a minute once I came to cash out. Orders have been pretty right on as well, so no complaints here other than wanting more stores to open up! read more

Since I have to pass directly in front of this location into work, it is hard to pass up. The drive through can get jammed even after the revamping of the driveway since there are two entrances. The cafe mesto and Americano are my drinks of choice on those lackluster mornings that I need a little extra to get me going. They remodeled the interior and now has a long, counter height table with seating and just a few smaller tables. They offer outdoor seating as well. I appreciate their drink reward program and their mobile app to make purchases from my phone. read more

I ordered the Slow Roasted Ham, Swiss and Egg on their original croissant bread for breakfast. The price for their breakfast sandwiches are a little steep, the appearance did not appear to be that appetizing, but surprisingly it tasted great. I would say skip Micky D's on pay day and go straight to Starbucks for breakfast. read more

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My drive-thru experience at this Starbucks yesterday was definitely a good one. :) I was ordering a drink I'd never tried before, and the barista was great about answering my questions! As a previous reviewer stated, this Starbucks is frequently busy, so be prepared to wait a minute for the barista to get to you once you get to the window and then again for your order. It doesn't take an unreasonable amount of time, though. I've also gone into this Starbucks, and the service inside is the same - nice and friendly baristas but a bit of a wait. I come to this Starbucks frequently and definitely plan to continue that pattern! read more

The green mermaid called me and I answered. This location is totally off the freeway for a I-10 sign to direct you to it but I will travel for a clean bathroom and had my venti double insulated cold cup ready to clean out before the car even stopped. Bathroom: appropriately clean? 4. Staff: heard one day she might punch the other barista? Nice. 4 Store front: clean. Well stocked with goodies and place to park it as well. 4 Drive thru: present. Length from freeway: not close enough for a busting bladder. 1 Will be back if Louisiana beckons. read more

Terrible service. Took forever to get a double espresso. Had to drink our coffee outside while the kids were occupying the tables playing games and doing school work of their computers. Paying customers should have a place to sit and enjoy their coffee. If you can afford to go to school you should be able to afford wifi. Won't go back. read more

This locations customer service is not the best. They don't have all the signs posted for the sandwiches/biscuits and I've seen on two occasions where employees were eating behind the counter and didn't wash their hands. read more

I love Starbucks...and I love this location! Anyone who is familiar with this location knows that it can get very backed up, especially since the line can come from two different directions. However, they handle it like pros! Also typically my experience with customer service is always a positive one. Happy to know this neighborhood Starbucks is not far from my actual neighborhood :-) read more

This was the absolute worst service and the employees were horribly rude! My family were the only customers in the store and there were two cars in drive thru. Took forever to acknowledge us and the barista was bluntly rude taking our order. One employee sat on a stool at the drive thru window and never moved. We were in the store for 20 minutes to get 3 drinks. The lady working clearly hates her job! She gives pissy uninterested looks while speaking to you. The drinks were horrible. A big waste of time to exit in bad traffic to be treated as such! Will never return to this Starbucks! read more

The worst service on a Sunday morning. There was no one in front of me and one person behind and I ordered 2 items. The person After me ordered and got they're stuff before me and I waited another 15 minutes. Person who put my order in didn't put my order in and when I asked where it was they said they couldn't find it, and they were busy with Mobil orders. Good to know social service beats in person service . Terrible read more

Worst service at any Starbucks i have been to nation-wide. Waiting half an hour in drive-thru just to receive the wrong drink. I pulled back into the parking lot and parked. Since I have to do drive thru because of COVID-19 I called the store, and told them the situation to which I was then transferred to the manager. From there the manager told me I could wait another half hour in drive thru, and refused to bring my drink out to me. Can't go into the restaurant because I did not have a mask on me, and she refused to bring the drink out for her own employees mistakes. Second time this has happened. read more

My main Starbucks that I would always go to in the morning ! Back then they had some very unfriendly worker ! But now maybe since it's new manager all the workers/barista is friendly and welcoming ! They always make my drink the way I like & super clean ! read more

It's Starbucks....it automatically gets 4 stars unless something goes horribly wrong. Passed through the drivethru this visit and the barista was polite, friendly, and my drink was ready fairly quickly. read more

This is my favorite Starbucks in town! When we closed the 7 locations a few years back I was glad to see that this one made the cut. Noel is my favorite barista. The staff really cares about the craft of the drink; I'd know this as a former employee. The store is always clean. It's a great place to study and meet with friends. Outdoor seating has great views. read more

I rarely deign to give a Starbucks more than 3 stars, but this is my favorite Starbucks so I'll begrudgingly give it a 4th star. We stop here for coffee several days a week and the staff are the most wonderful, sweet, friendly folks you will ever meet. They also have a great patio. Now if only they'd keep brewing the Blonde Roast after 12 PM.... read more

This one is the only option for me to get to work. They always forget my order. There is 10 people who get there drinks that came on after me. Then they ask " oh what are you waiting for?" What the hell do think I'm waiting for. How about the drink, that cost too much for the crap snobby service that I'm given. Every time I go into this location they screw something up. I'm just so disappointed in something that should be easy and uncomplicated. But it's not. read more