We stood at the register for over 10 minutes and no one waited on us. It was busy but no one even said welcome to Starbucks or bothered to say we'll be with you in a few. read more

Venti iced white mocha and a piece of their lemon loaf, pumpkin loaf, or blueberry scone is a great way to start the day! A great place to sit and visit with friends in a cozy environment. Love my Starbucks! read more

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It's a pretty small Starbucks, but they are typically pretty quick and serve a consistent product. The staff are helpful and professional, and the atmosphere is trendy and bright. You know what you're getting when you choose Starbucks and this is no exception. Bonus Covid Review: they've done a good job implementing social distancing and safety procedures. read more

This is quite cute little stop in the city. The staff is professional, kind, and great at their job. Food and drinks are always a proud Starbucks chain, quality level. read more

With the remodel, this Starbucks has turned over a new leaf. It's funny how small things like a store upgrade/facelift seem to affect the baristas' attitude & enthusiasm. When I came to this location, prior to the face lift - it was the worst Starbucks I have ever been to and I've been to at least 50+ domestically and internationally. I ordered a matcha latte & they put chai in it. Can you imagine how disgusting a chai matcha latte tastes? Ugh. Then I ordered the then new steak wrap - it was cold on the inside but burnt on the outside. The above was all swiftly addressed by SBUX HQ, but it was irritating that this was my only SBUX location option on the way to work. But I visited again this Spring, right after the face lift & it's EONS better. Glad to call this one my new home base. I just wish that there was a smidge more seating as it's always pretty packed. I've done both pick up & order-in with no issues. Keep it up Battle Creek SBUX! 137/365 read more

Starbucks - Ultra caramel frap - Coffee & Tea Near Me - Battle Creek, Michigan

Service was okay and order was quick. Sat down to enjoy my coffee and saw that these two cups were behind the counter and staff just kept walking around it. Tripping hazard to say the least. I was here for about 20 minutes and left without it being picked up. read more

Starbucks - Two cups that were on the floor behind the counter. - Coffee & Tea Near Me - Battle Creek, Michigan

I go everyday to this Starbucks and that might have to change. They always close their lobby, and have excuses that the are short-staffed, even though I've seen from the window that there's pleny of workers chatting throughout the whole time they are "making the drink." Their drive-thru is slow and uncoordinated. There has been several times that they have forgotten something in my drink, a straw, or bakery item. I've had to go through the entire drive through AGAIN because they shut down their lobby constantly (just about every single day) Their coffee is inconsistent. The employees aren't up to Starbucks standards. Starbucks is supposed to be high-quality coffee and service. I'm spending more than $10 for a reason, yet I always end up having to throw my drink away. read more

Starbucks - a white car parked in front of a brick building - Coffee & Tea Near Me - Battle Creek, Michigan

I asked for a Carmel ribbon crunch with no whip cream and this is what i got. No Carmel on it no crunch pieces and some whip cream. They clearly put whip cream on it and very badly took it off. read more

Starbucks - Carmel Caramel Ribbon Crunch Crme Frappuccino Blended Crme - Coffee & Tea Near Me - Battle Creek, Michigan

The slowest service I've ever encountered. With no sense of urgency. My order was not a complicated build.... Just a double espresso. If you are in the middle of a long road trip and need a quick boost..... Don't go here. If you have time to burn, this might be perfect for you. read more

Took 18 minutes for an Americano and ice water. Not sure if it is the most efficient process to fulfill mobile orders with that many customers waiting. The wait was too long and the order was incorrect. read more

Everything bagel is life from this place. While in town, we decided to grab some. Perfectly toasted and with light cream cheese! It made my day. Finally , someone listened to my instructions and outdid it. Our order was taken by the Manager and he was cracking some jokes with me. I love when ppl show great customer service. The workers were stocking and cleaning the floors when we went in there. That's a great way to keep up with store maintenance. read more

I have actually never been to a Starbucks until today. The coffee is pretty good and the chocolate chip cookies they have are amazing. Try the triple chunk chocolate chip cookie. I always hear about how overpriced their coffee is, but everybody's coffee is overpriced now these days. The lady working there was very nice. It is always clean. I am happy about this visit. read more

Starbucks - A nice Cafe' Latte French Vanilla! - Coffee & Tea Near Me - Battle Creek, Michigan

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This Starbucks really needs to get it together. They are NEVER open, and are always closed when it says they're location is open online. One time as we were in the middle of the drive through line, one of the workers got in the middle of the line and set out a sign saying they're closed blocking all of the cars from finishing their orders. Everybody had to figure out how to back up and get out of the long line. It was 3:00 even though online it said that their location closes at 5:00. Another time we called and asked if they were open, and they said they closed at 3:00. We got there at 2:52, and they wouldn't let us in and said they were closed. But inside there were a lot of staff in there. read more

Hidden behind the McDonalds, this one's easy to miss. Perhaps that's why they are quick with the orders, and are happy to see you! 5 STARS... compared Head to Head with most of the Starbucks I frequent! read more

I just ordered a grande psl, and they gave me the wrong order. So I went back through the drive thru and they gave me the correct drink, but it was only half full.... I don't leave reviews usually, but this experience really sucked because it made me late to my class. The order was on the menu I didn't want anything too complicated. I don't understand why the drink was half full, so it made me kinda scared Bc I didn't know if they did something with the drink, so I just threw it out. Idk go get ur coffee from somewhere else I guess. read more

Although we are faced with the COVID-19 challenges, this Starbuck's location employees are working hard serving us with a smile and great attitude! Long lines and impatient customers are not interfering with these employees upbeat attitude and courteous customer service! Shout out to Jackie working the Drive-thru today! I believe happy employees are a reflection of working for an incredible company & great supervisors! Way to take care of your employees & customers!!! My Venti Iced Caramel Cloud Machiatto was AMAZING and PERFECT!!!!! read more

Not my fault you made the wrong drink. Sorry to inconvenience you to make the right one.

hello, I am a Dasher it is 12:32 PM on the 21st Sunday 2024 January I arrived at the Starbucks location I'm reviewing now hoping to pick up a customer who wished remain anonymous order tire store smelled of feces. worried that customers may be buying from here without the realization of how nasty this place is read more

This Starbucks sucks. I'd rather drive an extra 10 mins else where. I've been sitting here waiting for 25mins for two drinks there's two people who ordered after me already got coffee and left. Never again. It's mot even that busy to be waiting 24 read more

I enjoy Starbucks. I live north of town so any time I'm in the area i stop in. I wish that there was another one closer.

This is by far the worst Starbucks that I have ever been to and I have been to many. A few times in the past week I have ordered a latte and the milk has tasted sour. I have also been in when I have ordered a breakfast sandwich and have been treated rudely with the man with tattoos there. He has been unpleasant on a few different occasions. On one occasion I had asked him if he could check to see if my sandwich was ready since I had been waiting over 10 minutes and he told me that "that was not his station." The location is so convenient since I drive by there daily for work. I truly hope they will hire some friendlier staff to work there. read more

In the past, I had rated this location with 4 stars, but I wanted to update to 5 today because of the awesome service I had. Virtual learning had this mama about to lose her this morning, so I headed to the Bucks just to be able to get out of the house and feel some sort of normal. A very cheery voice over the drive thru asked me how my day was going. I answered somewhat honestly and she proceeded to make me laugh for the entirety of my order. And when I got to the window, another girl continued to keep me smiling and laughing. So a shout out to Elsa and the other girl that took my order (I didn't get her name). It took my not-so-great morning and turned it around for me! read more

It is always so slow. I get it, it's basically the only game in town, and often its busy, so I can reasonably expect to wait. But, even during less busy times, there's no sense of urgency. And there's no rhyme or reason to when a cashier will be ready to help you or wander off to do a bunch of tasks while you stand there awkwardly at the register waiting to order. I feel like corporate would have a lot to say if they sent in some secret shoppers. I'll keep coming here because I just can't get that into Biggby, but I am not that happy about it. read more

Sub par experience. Starbucks barista couldn't have cared less and was really short and uninterested. She barely acknowledged me and then proceeded to pull out her phone and text while we waited at the drive thru window. Bummed that I couldn't give a better review. Drinks were good overall but bad service! read more

Starbucks - Coffee & Tea Near Me - Battle Creek, Michigan

This is my 3rd time stopping at this location after stumbling upon them one day while driving down 94 as I'm in the area for work and every time I have come in now the staff has always been very happy and cheerful to help. The staff is always so attentive. They don't just work for Starbucks they enjoy helping you and that's service. read more

Starbucks? More like Slowbucks. Took forever to get our drinks. Everyone was nice but no one seemed concerned about the drive thru line wrapping around the building. They need to get a Starbucks version of Gordon Ramsey in there to shape things up. They were also out of the new 'Cold Brew' coffee that was advertised on the door. Someone should get some Goo Gone out and peel that sticker off the door. Not a terrible experience but thought it would be better. read more

Starbucks - Me drinking iced coffee from this Starbucks. - Coffee & Tea Near Me - Battle Creek, Michigan

Had four ppl working no greeting or anything girl was cleaning took her a little while to notice me so she asked the manager if she was up front on register. I got helped out of the 4 ppl there they waiting on the register girl to make my coffee and sandwich no team work what so ever bad customer service. read more

I love this place always friendly! Today was not a good experience, the barista asked 4 times for my drink in the drive thru and still gave me the wrong drink! Brownsugar Oatmilk expresso not chocolate almond expresso!!!! 6 mile drive for the wrong 6 dollar drink read more

Perfect place for your morning cup. Or anytime for that matter. Great baristas, clean and the best espresso around. Love the baked goods too! The sandwiches are tasty too! Breakfast, lunch or snack this is the place! read more

I live in California but come to Battle Creek to visit my in laws several times a year. I have always had excellent service here and am so happy to have milk choices and tea options that I don't find many places in Battle Creek . read more

So slow. Incompetent employees. The employee really did not know what honey was... Wow, lol! Also wanted to top off coffee that ran out with another weaker blend... Training is needed... Please train your staff. read more

Worst service three times in a row. Monday, we went through their drive through and my frozen Frappuccino was syrupy and not frozen. I had to turn around and run it inside to get a remake. The young gal with the baseball cap was very polite and made it correctly! read more

Always slow no matter what time of day or how short/long the line is. Every time I try to save time by pre-ordering they get my drink wrong and I end up waiting for them to make a new one. They also randomly close without explanation. Currently been waiting 30 minutes for 2 cars to go through. read more

Nathan was extremely friendly and efficient. Spoke with clear and well maintained voice. He even greeted me with the proper Arabic greeting! This guy needs a raise. read more

We experienced no problems during our visit through the drive-thru of this location. Getting in and out of this location may be a little tricky with the influc of traffic coming off of the main drag. read more

On my way to work today, I stopped into Starbucks to use my birthday coupon for a free drink. The young woman behind the counter was argumentative and rude. She told me I did not have enough stars to use my coupon. I told her it was a birthday coupon and it didn't require me to use my stars. She proceeds to argue that I didn't tell her that it was a birthday coupon, even though I showed it to her at the beginning of my order. She tried to ring me up for the full price of my sandwich and coffee. I asked for a manager who came up and told the woman to stop arguing with me. By this time I was extremely frustrated, and nearly walked out, but I had not eaten lunch yet,and I wanted to use my coupon. I finally got my free drink,paid for my sandwich, and left feeling very put out. Perhaps Starbucks needs to train people on the registers more thoroughly before they allow them to ring up customers. read more

Can never count on them being open for their normal scheduled hours. There have been several times the past few months where I have went before and after work like I normally do, and they aren't open. Not dependable at all. Bad start to my work days, not very happy!!! read more

So so slow. Every time I try the drive thru, it's at least 15 minutes. I parked and went inside once, hoping it'd be a little faster....nope! All I ever get is a coffee with cream and still....so slow. No one ever apologizes for having to wait either. read more

It was fast the service was great but they mixed my drink terribly and by that I mean not only did I have to mix it, it tasted terrible and this is my favorite drink. read more

So disappointed in this particular Starbucks. Have visited fairly often trying to give them the benefit of the doubt. However; super long wait times (both inside utilizing the app to pre-order and through the drive thru), burnt coffee, no decaf beans or coffee that's more whip than coffee (or not even close to being full!) it's just not worth the trouble. Save yourself the time and aggravation and visit the Marshall location inside Family Fare. Much, much better coffee and service - only downside is you can't redeem SB freebies there. read more

Starbucks - Coffee & Tea Near Me - Battle Creek, Michigan