Let me tell you something: Unless there is a significant issue with like the app, or their systems, you can typically expect good coffee and really good service in the mornings. I've had challenges at other times but if Cynthia + the manager with the short hair (I feel terrible for forgetting her name) are there, you'll be in good hands. read more

Came here really quick to get a pup cup. Was in a rush so I used the drive thru. Not sure want the inside looks like so am unable to grade that. The service was quick. She said the pup cup was free. Was unaware of this and thoroughly grateful. My pup enjoyed it as well. read more

Starbucks - Pup cup - Coffee & Tea Near Me - Clinton, Maryland

I want to give a huge shout-out to Zyaire "hope I spelled it right" at the Clinton Starbucks. Every time I come in and Zyaire is at work he brings such a positive, welcoming energy that honestly makes my day better. He's consistently friendly, patient, and attentive, even during busy rushes, and he always makes sure orders are right. Customer service like this doesn't go unnoticed Zyaire truly represents what great Starbucks service should look like. Thank you for always showing up with kindness and professionalism. Please recognize him for being awesome! read more

Great SB location & customer service!! I'm not sure why this location is rated so low. The customer service and drinks that I've had here have been excellent. The ladies here are so professional and make it an effort to greet you every time you visit. I like the added touch and shout to them for that. It really makes a difference. Also, I'm not sure about others, but I have not had a bad experience here. I even gave it a couple of visits before writing this review, just to make sure things were on par with previous visits and that the service and quality of food/drinks were consist with the last visit as well. No issues here. Everything has been on point. By the way, the Americano's have been the best here! It's so dark rich and flavorful. Try for yourself and thank me later. As for this particular location, it can get very busy, especially during the mornings and weekends but the staff here work very hard at keeping orders and the lines moving quick. The vibe is very chill with several tables and chairs for inside and outside seating. There is also a drive-through available for easy ordering and pickup. Truth be told, this SP location is one of the better if not best locations in the surrounding Clinton/Fort Washington area!...imho. Trust me, I've been to them all and can't say they are better. Kudos to the staff here. Keep up the great work and vibes ladies! I walk out with a smile every time. :) This SB location will be on rotation....thats for sure! read more

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Today I stopped here for my lunch break. I was greeted by staff and management. The atmosphere was warm and welcoming. The Barista's were very attentive and nice. The manager Zay took my order and she even asked how I was doing. That was a plus. I told her I was extremely tired and she joked with me about it which was great because it gave me a little boost. She made sure my drink was actually how I needed it because we both didn't need me tired at work lol. The staff worked non stop but very smoothly. It wasn't chaotic just well managed and organized. This location was very clean even with all of the foot traffic from the snow there was someone to make sure the floors were cleaned and dry. I'm happy I stopped at this location this morning. I needed bright faces, positive attitudes and I got just that!!! Thank you to the staff I encountered today!! read more

Starbucks - Coffee & Tea Near Me - Clinton, Maryland

This is the worst Starbucks location I have ever been to. If you put in a mobile order and you don't give them exactly 12 minutes to make the same drink as people who order at the speaker box in real time they'll tell you to circle around or come inside if your drink isn't ready but if you order at the speaker box and your drink isn't ready you can just sit there in the drive thru until it's ready. When I asked the employee why their policy is like this, a woman told me "it's 2 different transactions, so..." make it make sense? Long story short, either spend your money at Dunkin like I do or avoid this specific location to save yourself the headache. read more

I placed my order on the app and it took over an hour and a half to be made then the manager Kayla was so rude when I brought it to her attention and caused a whole scene when I brought it to her attention then when I asked fot her name she was incredibly disrespectful I visit this location every morning before wk and spend so much money there to be treated that way is crazy!!!! read more

Venti Caramel Macchiato upside down Drive thru will always be faster than walking in. Staff are quick and friendly It's clearly Christmas time as I sing Baby it's cold Outside read more

Starbucks - Caramel Macchiato upside down with extra Carmel - Coffee & Tea Near Me - Clinton, Maryland

I've never been in an establishment where everyone working absolutely hates their jobs more than this. There were consistently at least 4 people behind the counter so I went in with optimistic expectations. I proceeded to wait 20 minutes for a single Grandé Frappe. And I'm sure it would've taken longer if I hadn't went to the counter and asked for my drink to be made. I watched 3 other complaints of incorrect orders or long waits while I was in there, and it only aggravated me more. Absolutely terrible. read more

My first time being at this Starbucks location. This is by far the worst I've been to in MD and across the country. I've been to several over the years, too. The customer service is terrible. Everyone here acts like they hate working here. That alone makes this a place I don't ever wish to come back to. The cashier who is also doing the warm food items didn't say hello before taking my order and I had to say "good morning, how are you" as customary for me when I encounter rudeness at the offset. No response. Yeah, I am good on this place. read more

Starbucks - Coffee & Tea Near Me - Clinton, Maryland

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Give Cynthia and Sabrina a raise! I went in there early this morning only to realize I was at the wrong Starbucks ‍. But they were so nice and made my order there. AND I didn't have to pay again. 10/10 top quality service. read more

Peppermint mocha was okay... it seemed watered down. The sever was talking over my coffee as she was taking order from someone else.

The employees move just as fast as a snail. They always make my drink good but move so slow.

Thank you Starbucks and HUGE shoutout to Aliyah! Not only did she recognize me from the previous time (over a week ago), but Aliyah remembered the "new" drink I was trying as well! She took out time to make the drink as well...and it was "like-that!" I will be returning and asking for Aliyah! Christopher read more

I ordered a Grande Iced Coffee with four pumps of white mocha and add sweet cream! When I pulled up to the window they gave me my drink but in a HOT CUP. I know I said ICED COFFEE AND THE LADY WHO TOOK MY ORDER REPEATED IT CORRECTLY!! So imagine the confusion on my face, when I receive a hot drink. So I tell them and they take it back and give my iced drink less than 15 seconds. They dumped my hot Coffee into a cup or ice which melted all my ice and now my drink doesn't taste the same and nor is it cold. Starbucks please do better because that's just simply lazy AF!!!!!!! This sucks because this is the closest driving thru location near me smh read more

Starbucks - Coffee & Tea Near Me - Clinton, Maryland

I see that some guy got great service from this location. I'm mentioning this because most of the employees I observed were women. In fact, I saw no men. This may be why they took my money but not my name with the order. So I could not locate my order. After a considerable amount of time, someone finally made me a drink. Sadly it was not a Tall Mocha. It was some other stuff with an "aspertamey" taste. Also, someone assumed I preferred no whip cream. The drink was SOOOO BAAADDDD, I tossed it. Yes, a long-time customer tossed it. I don't drive out this way often but I'll wait until I get back DC. If you're a chick, don't go there. Guys fare a lot better. read more

Starbucks - Coffee & Tea Near Me - Clinton, Maryland

A nightmare, absolute nightmare. Extremely slow service, second time I've waited 20 minutes for an order ahead order. It was busy, the drive thru was wrapping around but it was horrible. read more

Whenever I'm at this location, the drive through line is ridiculously long. Although today at this particular time it wasn't. While pulling up towards the drive through, the person who was taking my order had absolutely no patience. I didn't even get to roll my window down before she was rushing me to start my order. It was rude and completely unnecessary. I didn't want to tip at all because the service was so poor. I had to ask the person to give me a couple of seconds to get my order together. There wasn't anyone behind or in front of me in the drive through, so I was confused on why I was being rushed. I could've honestly went to Dunkin' Donuts for nicer service. read more

If you are looking to work from this Starbucks location, don't. This was my first time at this Starbucks location and it will most definitely be my last. There are a total of 5 tables, 2 of which were taken by Starbucks employees on their phones while 12 people were waiting for their drinks and looking for a place to sit. I was able to grab a table from a gentleman who was leaving, but was told by the man at the table next to it that he was saving it for the manager to come over. This man had another chair at this table and when the manager did come over to sit at the table, openly complained about me taking the table. The table I was at was against a wall with only one side to go around, which she blocked. When I went up to get my drink and said excuse me, she made no attempt to move and continued to complain about the table being taken. The only star in this review is for the barista that took my order and was friendly. Will not be back to this location and submitted this complaint on the Starbucks website. read more

These people need to drink some coffee. I've never seen a line move so slow. 10 minutes per order

This is the best Starbucks I've been to by far. The staff members are very welcoming and accommodating. Whatever I order, they make it to perfection. And they greet each regular by name, which is very warming to see the Customer relation is pleasant. The store is always clean and I appreciate that the package fruit is pre-washed and ready to eat. I have been to other Starbucks where there is still preservative residue on their fruits ,this location is a 10 out of 10. read more

The barista, Asiana (I'm sorry if the name is misspelled) went above and beyond. She wasn't only friendly and kind but she also suggested making me her fave drink Strawberry Caramel Frappe. Then she also asked to make sure I actually liked the drink. By the way, the drink was 10 out of 10 and everyone should give it a try. Thanks again! Highly suggested Starbucks joint. read more

Drive-thru and mobil order pick-up only. They posted a note on their front door saying that they are short-staffed. Service is very slow.

Service at this Starbucks is horrible, I've done several mobile orders 15m in advance expecting my drink to be ready and no it's never ready and I still have to wait plus 15 more minutes. The black guy and the girl with the color hair have an attitude problem, it's customer service industry learn how to use it. What a shame that this buisness is on base and they have a zero care. read more

This staff was great, friendly and made the perfect decaf cappuccino with lots of foam that I needed. I was traveling and they were patient while we sorted ourselves out. Thank you for great service read more

When i say worst Starbucks I mean it ! I been all over and this place takes the cake. DRIVE THRU... don't even do it to yourself. You will sit there for about 30 min for 1 cup of coffee. Sad part is no one is doing anything about it. i can't even stay away cus it's the ONLY ONE IN CLINTON !!! Ugh.. read more

the worst Starbucks I ever been too. Drive Through-dont bother 8 cars takes 26 minutes to be taken care off. Go inside-same horrible service. Its as if they are doing you the biggest favor in the world by serving coffee. read more

Good local Starbucks. Great addition to the neighborhood and always busy. Recommended read more

Worst Starbucks ever! I have never seen service this slow. Waited in the drive thru 20 mins and I was number 4 in line.

Coffee was pretty standard. The interior looks tired...perhaps renovations are coming soon. They have a drive thru but it was very slow (20+ minutes for 4 cars). read more

Starbucks - Nitro - Coffee & Tea Near Me - Clinton, Maryland

Came in the morning when it was most likely busy. I still received my order in a timely manner, so I had no complaints at first. The workers were very cheerful and handling all the orders promptly. I got a Tall, Extra Hot Caramel Macchiato. It was definitely extra hot but it came with no caramel. That was the whole point of me wanting the drink. I was in too much of a rush to turn around but next time, I'll consider having them make it right or going to another location. read more

Starbucks - Tall Caramel Macchiato with no caramel. - Coffee & Tea Near Me - Clinton, Maryland

6/3/23 we order online before we left home when we got there it was 11:30 by 11:35 we got we got our 1st drink and by 11:45 we got our second drink we didn't get our last drink until 11:55 the estimated time for ALL of our drinks to be done was 11:32 they had terrible service they were trying to ignore the people, spilling drinks making extras that they had to throw away all while talking and laughing I hate complaining because I understand people have bad days but this was so distressful. read more

Love the customer service and efficiency of the staff here. When you pull up in the drive-thru, or go in, there is always a long line but never a long wait! From the front staff to the baristas, service is always A+! I always go for my afternoon pick-up and my drink (caramel macchiato w/ soy) is always made perfectly! I also live that thery take their time out to completely answer your questions. On one occadion, son wanted a drink but I didn't want him to have the caffeine. The ladies at the cash register ram down each drink without caffeine and even gave some examples of what it would taste like... My son ended up getting the vanilla frappe, and then came back for the chocolate chip frappe. He's in love with those things lol! On a second occasion of asking questions, I needed to know which drinks had espresso in it. I needed a pick me up, but not the jitters, LOL! Once again, the cashier patiently told me the drink options with caffeine but not much espresso. Awesome customer service! They do good work here! read more

Starbucks - Coffee & Tea Near Me - Clinton, Maryland

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This is an ok Starbucks location. It is pretty nice on the inside and proves to be a decent meeting place for small groups of four or less, studying or reading. I think the highlight of the Clinton Starbucks is the drive-thru. As someone who generally comes inside the store for service, I always feel the those who do the drive-thru probably get faster service. That's how it seems...when you're waiting anyway. I don't really eat the pastries or sandwiches, but other people seem to like them just fine and order them often. The atmosphere is usually pretty calm. The tables and floors are always clean and tidy. This is the only Starbucks I come to where my coffee is not served too hot. I can almost drink it immediately after receiving it. Very glad they decided to move out of the Safeway and create a stand-a-alone store. That was the best thing they could have done! read more

Starbucks - Yum! Nothing like a steamy frap on a chilly winter afternoon. - Coffee & Tea Near Me - Clinton, Maryland

I love that there is a drive-thru here but the coffee isnt always as good via the drive thru! weird huh? with that said - my husband is now use to me doing the drive-thru during inclement weather. This location is not as "peppy" as the downtown DC locations - they seem very dry and reserved. I want some EXCITEMENT with my coffee. LOL read more

Keep grooving ladies. I walked out with the coffee I needed and a smile on my face. Thank you!

Not big on coffee or Starbucks because they are extremely overpriced but every now and then I indulge. I had a Tall Caramel Frappuccino which was absolutely delicious. The right amount of coffee and the right amount of sweetness. I received fast and courteous service here. My only complaint isn't with this location but more so with Starbucks and the $4 I paid for this kiddie sized beverage but I guess that's why it's Starbucks. I like this location because they have the convenience of a drive thru. read more

Starbucks - Tall Caramel Frappuccino - Coffee & Tea Near Me - Clinton, Maryland

Ok so the only reason they get 3 stars is because my coffee (iced caramel macchiato) was made to perfection.. BUT the wait was entirely tooooo long to even order. It was like they took one order at a time and made one drink at a time as if there was only one person working.. as I slowly approached the window I saw why.. the THREE young people who were working were huddled at the window clearly having a conversation that was beyond intense and clearly more important than the customers waiting because the young man stepped away to make my drink handed it out the window and they continued their conversation.. ‍ If you have time/ gas to kill visit this location if not don't bother.. read more

this starbucks in clinton maryland needs help. staffing to make the orders is very slow and the sitting area needs to be less too many folks just lounging and very loud. make a pickup and go area. someone of hiarchi needs to inspect this store. redesign. read more

I always order here through mobile app and it's seamless. I order here, line up on the drive through, tell them I have a mobile order, they say okay pull up to the front and I get my drink. Super easy! I don't do it any other way. They are also very helpful , nice and cheery whether it's a rainy day, hot day, or a cold day. The thing I really like about this location is consistency. No matter what drink I order, it's always good and I know they store and do my drinks properly because I have never gotten a stomachache or sick from it. I have a very sensitive stomach so I know. I'd say for this location to keep up what they are doing because they are great! read more

Starbucks - Coffee & Tea Near Me - Clinton, Maryland

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