I have always given this Starbucks a try and I've tried to go in with a postive outlook on the place. I'm aware it was the only Starbucks in Delano and I feel my experience today was mainly because the app I'll informed me. I went in for a cold Brew but when I got there the barista told me they were out. The place started to get pretty busy so I placed a different order. You see I know what it's like to work in customer service and im not about to give the hard working baristas a hard time, but I just wish the app would have informed me ahead of time I wasted extra time and didn't really get the drink I wanted. I'm mostly upset because I had used up my Starbucks rewards and wanted to treat myself to a free drink, and I was upset because I didn't get what I wanted. Perhaps I should have asked to get my points back? At the end of the day I respect the workers in this location but I do hope with the location being open drinks get made right and things like this don't happen long waits/ misinforming app. I do realize the app was the one with the problem as far as not putting that this location was sold out of cold Brew so for this I don't blame the employees. I am just upset and wanted to share. Regardless of the store being busy I think the customer service can still be a little more friendly!(: that is all. read more

I go to Starbucks A LOT. Today I happen upon this store where i had the worst experience I have ever had at any Starbucks ever! The barista who took my order was condescending in a way that made me want to punch her in the face. I came in with a coupon for a free drink, I ordered my drink and she says; "this is for a holiday drink." I read her the coupon where it clearly stated "good for ANY handcrafted espresso beverage" I still had a half confused smile on my face, I couldn't understand why she would question that. She then put her hand out in front of me, as a frustrated mom would to her child having a fit, and said "okay. I. Am. Telling. You. It's. For. A. Holiday. Drink." I am a patient person and one who does not like to speak when overly upset. I took a deep breath, and walked away with a pumpkin spice latte. Yes, I bit my tongue. But ultimately regretted it. This visit happened on 1.16.2016 at 8:37pm. Usually Starbucks is where I go for a stress free experience, somewhere to go for a treat, tonight that experience was tainted. It was SO not about the drink, I love my PSL!! It was about the way she spoke to me. read more

The coffee tastes like water. So flavorless, I might as well just put a Hershey Chocolate bar and let it soak in water. Also. That's hella expensive. $4-$5 for a croissant. Carl Wheezer. "Are you gonna finish that croissant?". Carl. My dude. I'll give you that croissant for free. Them croissant nasty and I'm gonna get some diabetes! Might as well just go to McDonald's and McOrder a McCafe and get some McDiabetes. Also. If you read this. Did you know that bees should not be able to fly. Their wings are too small to get their fat little bodies off the ground. Also. There is no music playing at StarBucks. When you enter the place. Someone should at least ask. "Ya like jazz". Also, coffee taste like water. Rawr XD read more

Starbucks in Delano sucks dirty ditch water. Couldn't get an order straight if their business depended on it. Went again. I believe the "barista" making the order can't read. That has to be it. They take the order correctly; displays correctly on screen; but the person actually making the drink can't read. read more

Really need to step up the game, found this in the lid as soon as I open to add more ice. This isn't the first time my friend found a ladybug inside the strawberry Acai. Called and they told us to go for a refund. Don't need not refund just make sure they do a better next time and be carful. read more

There was a guy that cheated in front of us and the manager saw him to and she didn't do nothing as we went up to the front window and she said we use profanity word like what type. Of service is that trash ass place been the several time and never have I have seen that work there read more

Went over the weekend I passed by the drive through and some lady decided to tip herself $5 the red hair lady. Apparently I'm not the only one! I mean it could be a "mistake" or something but I doubt it! Check your receipt! Make sure it adds up be careful! read more

They didn't give me free water the people working there wanted to charge me three dollars for the water. I'm never gonna go to that place ever again if they bring back free water. read more

There's a bug in my drink if I could rate it a zero I would it just doesn't make sense how there could be a bug this is the worst interaction ever never shopping here again read more

I been to many Starbucks including the one in Seattle and this one has to be the worst one. I would give it zero stars but that's not an option enough said. read more

Rude slow and locked out. Should of taken a picture of the jerks dancing within. This was at 9:30 when they say the dining room closes at 10:00. Not cool. read more

Drinks are really good and refreshing. The prices are great and the staff are friendly. They served my drinks in a heartbeat really recommend trying it out! read more

Drinks are really good and refreshing. The prices are great and the staff are friendly. They serve the food really fast too 10/10 recommend

Spent 45+ minutes in drive thru. One of the worst Starbucks ever!!!!!! Don't stop!!!! Just keep going until you see another Starbucks!!!!!!

Didn't give my fucking straw thank you bunch of lazy slow asses...............................................................

Went in to get my dog a puppichino and 2 drinks and the barista Marky was very helpful and sweet , 10/10 will return .

so good my bestie goes everyday i think she has a problem now but she says she would die for it

The slowest Starbucks that I ever being simple frappuccino 15 minutes and was nobody there

Never again!!!! Wait time has been 30 minutes and still counting!!! Never never again!