First time visiting this location! Staff was nice, the drink was good, and the location was clean minus a few disarrayed chairs. My only two complaints are that there were no napkins at the tables or within view for customers to help themselves to and the volume of the music. The location is relatively small for how loud it was. It's easy to drown out conversation and the clatter of work, but not the Taylor Swift playlist blasting in such a small space. read more

Super clean place with friendly baristas be patient I know everyone once their stuff right now but stuff happens sometimes These people rock! read more

Starbucks - Coffee & Tea Near Me - Des Moines, Iowa

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Let's be honest, we go for the pup cups, drinks are just our adult treats! The choices for dairy and non-dairy milks without an extra charge is HUGE compared to other coffee shops! Which is crazy because oat milk costs less than real milk. The ability to pre order and just walk in and grab and go is awesome especially when the drive thru is ten cars deep. It's a great place to gossip if you stay and have your drinks there too. Always clean, bright and friendly! read more

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Sunday and this place is slammed. I know the folks behind the counter are working as fast as they can - but when you want to grab and go, waiting 10+ minutes while watching the mobile orders on the counter pile up without a single person picking up their freaking order from the dozens of drinks just sitting there - there needs to be a way to bump up people who are present and waiting. read more

Declined my free birthday drink. Spent probably thousands here in my life, but since I didn't have the app downloaded at least a week ago I don't get the reward. Oh well. I'll go kill myself now Thanks for reading read more

They've really turned a new bean over here. Everyone is so friendly I just love coming inside and getting a warm welcome to start my day. My coffee is always great and I usually get a sandwich in the morning to survive till lunch. I keep coming back and if you know me, that says a lot. If you don't know me, that's OK. Just trust me a little. read more

2 hours plus until close and they don't have tea, argued that the drink that my kiddo always orders wasn't ordered correctly. Will not at all be back. Person was completely rude to boot. One person definitely can change the feel of a place. read more

Have been to this Starbucks ever Thursday for fall bogo, we ordered a pumpkin drink and a chai tea latte. A barista with a name starting with a Y (maybe Yassina?) was rude and wouldn't give us the deal because we "didn't have 2 fall drinks" even though every other barista knows that chai tea is considered a fall drink on the app for the bogo deal. We kindly explained that it has worked before and she was still rude with a bad attitude. We just paid the full price because we didn't feel like explaining further, but definitely is the ruder of baristas that work there. Also the chai tasted like plain milk :/ read more

Stood in the store and waited for my order for 15 mins. Asked 3 times where it was and got a BS excuse every time. Finally just left. It's not hard to treat people with respect. read more

Great Bucks, you know what to expect though! Clean bathrooms, nice outdoor seating, and a quick drive through! Oh yes, coffee is great and on par with other bucks and they make a good Latte! Industry standard and no complaints here! read more

Starbucks - Front door! - Coffee & Tea Near Me - Des Moines, Iowa

I have had a few experiences at this location; some good and some bad. I will have to admit I like the drive through a lot better then I do going inside this location. My last experience lead me to this decision. It was -4 outside so I decided to go in and have some tea, spend a little time away from the family I had been surrounded by for a few too many days in a row and relax a bit. It was about 10:30 on a Sunday morning so I expected the place to be busy. I wasn't in a hurry and I guess that was a good thing. I waited in line like a good girl. Placed my very simple order and took a seat to wait for my tea. I was fiddling with my Ipad and began to realize that all the people in line in front of me and some of those who were behind me had already left. I stood up and heard someone say to the tune of, I forgot. I realized they were talking about my tea. They forgot to even prepare my tea after 15 mins. Now tea is pretty simple, bag..hot water. I had asked for some splenda and a little ice so I could drink it. It wasn't a decaf, halfcaf mocoha choha laka skinny mochachino with foam. If that even exists. It's a bag some hot water some splenda. By this time I was a bit disappointed in the service and decided I was just going to grab it an go. I had lost my interest in sitting and relaxing after a phone call. I got to the car and realized that it wasn't the tea kind of tea I had ordered, no ice, no splenda and both the lines inside and at the drive through were just not worth waiting in to have it corrected. I would give this visit a 1 star because I can't give them a zero, but my other visits through the drive through were always correct, so I have rounded it out to 3 and will just chalk that up to a busy Sunday morning, which really isn't an excuse but will let it slide. I should have checked but I expected it to be correct, espically after it was forgotten about. read more

We went there before closing and they were very sweet to us even though it was late, even helped w my drink and gave us an extra cake pop that they were going to throw out :) read more

Standard Starbucks with a boss drive-thru! Conveniently located a mile or so down the road from the airport and makes a great stop on the way out of town when you just landed, have a couple hours to drive and need to caffeinate! Nice folks and plenty of options to help keep you awake read more

Such excellent service. Ordered drinks bread and a puppicino. Girl at the window held it for my dog so she could enjoy it.

This is the only Starbucks anywhere near the south side so it's the one I go to! The employees are GREAT and I always have a fabulous experience with them! A few times they've been out of a particular drink so they comped me my second choice drink which is a g r e a t business practice! Very clean and cozy inside. The only ridiculous thing which isn't Starbucks fault is that people are SO lazy (yes all summer long this happens it's not a winter thing) that the drive through line wraps all the way around and traps people parked. So don't go here in a hurry! read more

Starbucks - Tip if you're trying to save calories but need that frapp: get a coffee frapp with a shot of sugar free vanilla. YUM - Coffee & Tea Near Me - Des Moines, Iowa

Truly love and use many Starbucks locations but the Fleur location sadly is not up to the standards I see at other DSM Starbucks stores. Personnel not friendly, store very DIRTY! Door window cloudy and fingerprinted, floor needed a good sweeping and mopping, crumbs all over the counters, cluttered counters and I didn't want to venture into the ladies room. It was 8:00 AM, so I am sure they had the busy Monday AM morning rush, but they currently were not being slammed and the clutter and floors must have been that way since opening (the night cleaning crew didn't do much, cleaning the glass door, moving displays and tables and chairs as there was much debris under and around) I am aware that the store is not a surgical suite, but it appears the store employees are not seeing what customers do. read more

This is my Starbucks. They're always consistently awesome and friendly. The location is great too. I will go out of my way to get my Frappuccino here. The Venti Caramel Frappuccino with no whip, 2 shots, and light on the drizzle is the way to go. Highly recommended, especially if you like Statbucks! read more

Most unorganized Starbucks I've been to. I waited 10min for my order then walked up to the counter and turns out they forgot about my order completely. This Starbucks wasted my time and didn't even apologize. Worst part is that it wasn't even that busy.... read more

It's DesMoines and they serve strong coffee, so that makes me happy enough. Dude filled up both our cups without asking if we needed room, which is unusual for a Starbucks. The vibe felt a little off-brand and as tho it's run by a bunch of college/HS jerks. But like I said - COFFEE! I wouldn't expect a carefully crafted latte here. Just do with a safe bold drip style. read more

What is it with Des Moines area starbucks having NOTHING good for you! Went in for a quick traveling breakfast. No yogurt, no fruit, nothing but sugary baked goods. I know it isn't their fault but for real! read more

I was pleasantly surprised when enjoying the drive-thru today at this location. Not to sound disparaging in the least; I had just had an unfortunate phone-based customer service experience with an airline in the hour leading up to my visit and I was more than grumpy. Mood: transformed. The woman running the drive-thru around 5 pm (and I wish I had grabbed her name, but I was honestly just caught up in the experience) was among the best I've seen at any Sbux location, ever. She was immediately aggressively courteous in a humorous, proactive way that would put the Disney brand to shame. She wasn't overly honeyed but just ready to do whatever it took to make my experience more than what I anticipated. Done. I couldn't help but smile and have a little rapport back with her. My drink was exactly as it should have been and I left feeling like I needed to plan my next trip back. read more

I like their coffee. I almost eat breakfast and drink their coffee everyday. I spend from $10 to $20 dollars a day (mY brother with me and sometime my cousin) I like one girl there that make really good coffee frap but she quit :(( sad ( i think her name Britney) I started my reward card way late late late. I didn't know that i can pay separate for more stars to earn reward until my niece told me (she Starbuck addicted :) too ) Cashier don't like it and give me her mean face when I pay 4-6 items separated Dislike that part :(( read more

Great location near the airport (bonus!) with a drive through. Staff was super nice on a bitterly cold day. Not fun working the window when its -6 out, but they were very friendly. read more

I always get friendly and efficient customer service. The drive-thru can get slowed down during busy times which is understandable. The food options are pretty good. I've never had an issue with my drinks, always done right. Of you have a complex or large order, please order inside. read more

Coffee is great, but man oh man, this Starbucks has to have the slowest drive thru service in Des Moines. Been here when there was 1 car in front of me and 5 in front of me. Waited over 10 min once and over 20 min another time. Ridiculous, good thing the coffee is worth the wait otherwise your Starbucks would have 1 star. read more

We have stayed there for a while and grabbed a drink to sit down, but no one!! No one!!! Told us the wifi was downed. Even I walked around for couple minutes and they saw me doing these but they just keep silence! Will never go there again!!!!!!! read more

Love this Southside Starbucks! Happy to have two on the SS now. (HyVee) I've been coming here for about 4 years and always good service and great drinks. Nice patio too. Oh and puppy lattes. read more

Starbucks - My favorite Stabucks!! - Coffee & Tea Near Me - Des Moines, Iowa

Ordered an unsweetened tea and the cup read as such.... Received sweetened. So much for my 'treat.' Not a fan!

So enjoyed my late afternoon/evening visit to this Starbucks. I saw such a great team! This team worked so well together: greeting multiple customers on a first name basis, interacting well with each other (laughing , smiling, encouraging and complimenting one another, offering positive feedback and speaking well of co-workers that were not present) and providing great customer service (checking in with customers who had been there for a bit). I saw a team who worked well together, looked as if they enjoyed their jobs and took opportunity to interact personally with the community they serve. Way to go guys! read more

Well, this is a Starbucks. Tasty coffee for a price as I like to say. Their decor, coffee, staff is the same as all the Starbucks I've been to in my life. There is nothing about this location that stands out from the other ones. You will have no issues when coming to this one. read more

Amazing customer service, I always feel welcome and wanted even if I'm just going through the drive threw! On top of that they work thoroughly and swiftly, I never have to wait long for my food or drinks. I am never disappointed with my orders and they never complain if the orders are complicated. Plus the environment is very clean and comfortable, I could sit and read in there for hours and never feel out of place. This location is also very close to where i currently live and very affordable for the quality things they provide. I 100% will be coming back. read more

Pretty consistent with the drinks, Customer service decent. Cold inside, but improving. The workers have fun.

The atmosphere is very cool, the staff is great Jessica, Roxy and others are great to talk2. I usually get my coffee early morning before work and sometime before and after work (watch out if go early morning and give yourself extra time it can get very busy even with staffs working very hard trust me it happen 2me many times). read more

This is close to my house so I'm here often... They are always fantastic! Never have bad baristas, drinks are always great, and they are speedy - except prime coffee time, which you can expect things to be a tad slower. :) all around great place. Studying is good too! Nice outside patio with 5 or 6 tables. One of my favorite Starbucks locations in Des Moines. read more

Starbucks is getting better on the environment, but it still needs work on the labor side. Love your employees like you love your customers and you'll be the perfect place for coffee Starbucks! read more

this is horrible service it takes forever to finally get to the window or get your order and half the time your orders wrong in the workers are very stuck up and rude just like 90% of the other Starbucks read more

i really had a bad experience here today. i waited at least 10 minutes for a breve latte. the cashier on duty today is costing the whole place tip money. i had a bad feeling about her when i ordered. read more