Get rid of the management. Slow service, rude service, dirty facilities. This store is very consistent with ensuring all customers have a 15-20 minute wait for a basic iced tea! Drive thru slow, counter service is slow regardless if you pre order your coffee! read more

Unpredictable hours. Without consistency I can't rely on you. I'd suggest to avoid this one. It's too bad because a couple of the employees are nice and the drinks are pretty consistent. Again, it's seems the hours change weekly. Very disappointing. read more

Haven't been to this Starbucks in a very long time. Not because I don't like it here but just because I havent had time. Also I am not a big fan of the parking lot lol this is why I park where the Snack Shack (shhhh) I ordered the CARAMEL BRULEE with extra BRULEE (of course) The customer service here is great!! I am pretty sure the Starbucks employee's name was Bret? He was energetic considering I was half asleep and needed my coffee lol but he made me want to come back.. Which I will! There is also a side door you can walk out of, which is just a short walk back to Snack Shack where I parked my car. Also near the side door is where all the goodies are such as the vanilla, cup sleeves, stirrers and napkins. If they are low on anything let an employee know they are very helpful and always smiling.Ill be back soon. read more

STARBUCKS - Awesome deal Starbucks had today!! - Coffee & Tea Near Me - Dresher, Pennsylvania

Why do I even bother to go to Starbucks anymore? On Thanksgiving, I ordered 3 coffee via mobile order. When I got there, I realized my order was still not ready yet. No biggie. After getting my 2 drinks, my 3rd drink finally came out....but it wasn't edible. The worker put "not available" and put 5 dollars and 25 cents in my cup. As I was asking them what this money was for and if I can order another drink, the barista cuts me off and says "we don't have that drink here and that's your refund" HORRIBLE CUSTOMER SERVICE. I feel like they should have asked me if I wanted to order something else OR block that drink off your mobile order section so people don't order it. I will not return to this location. read more

A very busy intersection and so the parking lot is one way. Supposedly. This Starbucks has a different layout from ones I've seen before. I think it was a converted home. A very small downstairs sitting area with only two tables in addition to the usual counters and coolers with sandwiches and pastries. Upstairs seating area is a lot bigger, if you're okay with stairs. Staff seemed friendly enough and while I sat there with my coffee and breakfast sandwich, they took care of customers quickly while they kibbitzed. There is no drive through. read more

STARBUCKS - Coffee & Tea Near Me - Dresher, Pennsylvania

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Omg this place has to be the worst Starbucks! we close at 3 we close at 5. No inside service only window, you can come in today, no we closed again wt hell! read more

Yesterday was my first time at this Starbucks, just a day before Thanksgiving. My companion ordered two venti blond coffees, being advised by two baristas that that particular coffee choice offered the maximum caffeine, as she indicated she needed exactly that. I ordered a venti hot chocolate and dark chocolate Graham crackers - a non coffee drinker although an ally to coffee drinkers. The baristas, from ordering to receipt of my hot chocolate were friendly, full of the holiday cheer, and made me want to brave the cold morning to revisit them again today. Starbucks hot chocolate goes well with banana bread, strawberries and early morning breakfast conversation back at home with dear relatives on our holiday visit. Well done Starbucks baristas at this shop! read more

What a terrible place. They're rude and dismissive. I had an issue with my order and after 25 minutes of waiting I finally asked and they basically blamed it on another customer taking my order. I wouldn't of been so upset if they were apologetic. Do yourself a favor and go to Dunkin'. The food may be trashy but at least you don't have rude employees. Do better Starbucks. read more

Love this place!! Makes my coffee just right every time!! Great place to see business professionals refill their energy. Parking can be limited so be patient. And there is no drive thru, but that's ok. Just makes you stop and enjoy your coffee more. read more

STARBUCKS - Coffee & Tea Near Me - Dresher, Pennsylvania

I have always had a good experience here. It's a cozy place to sit and work and the deck by the creek is a plus. Always had good service over the years. read more

Good food. Service here is great! Patient and friendly. They always suggest drinks for me when I want to switch it up (:

It was so hard to park here. This Starbucks is fairly busy (especially on Sunday). Since the parking lot is on the corner of an intersection maneuvering around is a real pain. Besides that though this is a good Starbucks. Service is pretty quick and the building looks great. As long as you have the patience to find parking feel free to utilize this Starbucks. read more

For those looking to study, this Starbucks is a gem. The top floor precludes crying babies. It also has approx 9 round tables and 5 sofas which makes it choice to hit the books. I don't like Starbucks, but I like this particular one. Would be 4 stars except we dock 1 for a small, cramped bathroom. read more

I really like this starbucks, the building is super cute, and the staff is very friendly. I've read some of the reviews and I cannot agree with them. I've never had a problem here and I frequent this starbucks because it is close to where I work. The coffee counter is downstairs but upstairs they have a separate floor with tables and sofas so it's great to sit, have a cup of coffee and read. My negative about this starbucks is that the parking lot tends to be full and its difficult to get out of it depending on what direction your heading since its a highly traveled road. I used to be a little bit against starbucks, but the coffee is decent and there aren't many places that serve coffee that is better in my area. If I lived in the city I wouldn't visit starbucks, but being from the burbs, its good enough! read more

The store is nice, but I am confused about the different levels of service. In most Starbucks they ask your name and call out your name for the order. This one does not and customers stand around confused as to whether that "coffee" is for them. A simple change that should be apparent. read more

The only reason I even go to this starbucks is because it's the only one on my way to work, but other than that the manager is horrible!!!!!!!! She was unpacking boxes when i went to get my drink the other day & literally threw the box over my head & if i didn't move it would of hit me. another time she told me i didn't know then importance of masks & was rude to me all while i was wear scrubs to go work my hospital job during a pandemic. there's one employee here that is always pleasant & nice, he always tells me have a good day & says good morning, but the rest are rude, & honestly the customers are rude af too. i wish they would make a starbucks closer to my house so i could stop going to this trash can of a strarbucks read more

Love this place! I come here to study all the time and the batista makes the drinks great. Im closer to the horsham branch but they're awful at what they do.... I drive a little more to come here read more

There isn't a lot to say about Starbucks so far as their offerings go, because they're pretty consistent across the chain. The only thing to comment on then is the service and the actual store. As for the Dresher store, something changed a couple of months ago and all of the faces I had become accustomed to seeing turned over in a time period of what seemed like overnight. The new people are efficient and nice, but they're a little less personable than the former employees. I have not had any issues with the service otherwise -- they've been prompt and accurate with my drink orders. As for the store itself, it's generally clean and there is ample seating upstairs. They have a variety of table sizes as well as the over sized armchairs, so sitting there during a lunch break reading or knitting is very inviting. People seem to "fight" over the outlets as there aren't many available. The parking is horrendous. People make their own spots and park in the handicapped spaces. I've even seen people drive up on the grass next to the dumpsters. Some people tend to camp out in their cars there and have phone conversations or check email -- this is not the place for that. People also don't abide by the "one way" directive, so that makes things worse. I would say one out of seven times I go there I give up on finding a spot and drive down the road to the Maple Glen location. The parking situation is what it is -- it's not a deterrent, but it's definitely an inconvenience. read more

This is my go to Starbucks. #myfavoritestaff Brett, Julia, Krissy, Mick, Abby and Ronnie. I Never have a issue at this location. Everyone is really super friendly. When I walk In the door they immediately start my drink. I love them and I don't know what I would do if I didn't go to them! Thanks guys for your dedication and hard work! read more

Pretty average Starbucks. I asked for an unsweetened, no ice, lemonade-iced tea. I received a full of sugar, iced tea. Not the end of the world but as the only person in line, I was hoping for a bit more attention to detail. The pastries were stale on a Sunday evening... If they're not fresh don't put them out! read more

Cool building that this is in - refurbished farm-house style. But that's where the good news ends, I'm afraid. Staff looked at me like I was a unicorn - I'm not that odd of a guy, I promise. They just weren't all that friendly. Parking lot is a bear to get out of during morning rush - good luck turning left out of it. read more

Other than the very limited parking (as every other reviewer has noted) this is a great Starbucks. I've never had a problem with the staff and surprisingly never had my order messed up. The staff seems to be knowledgeable of all the new Starbucks products coming out and are very attentive to every customer. I'd say this is the product of a great manager, but I never actually see the manager around working with the staff, so it must just be great personalities on their part. I've never stuck around to lounge around in the upstairs but it does make a cozy workspace if one is needed. Stop by this Starbucks and you won't be disappointed. read more

Everytime I try to come here there is no parking so I just keep driving to get my coffee somewhere else. I wish they would relocate to somewhere else nearby with more parking. read more

Good service. I've had my order messed up a couple times but was remedied. Can get busy and wait 10 mins or so. No drive thru but there is a nice lounge area upstairs that makes the trip worthwhile. read more

I've been coming to this location almost everyday for the past two years. I really miss the old crew, It's just not the same. It used to be one nice cooperative happy team. No more smiles, no more heys, it's just simply order, grab, and go, which is fine too but only if my drinks are prepped the right way. I want my coffees fresh not burnt. My iced teas should be shaken all the time not only upon request, right? my drinks should be served in clean cups, not all sticky and overflowing right? No syrup means No I do not want my drink sweetened! No whip means please save your time and whip. No cheese means, please do not add in the damn cheese! What the heck! No customer service is fine but please read the orders and prep them the right way! If you can't follow simple instructions, why bother work here? read more

A little better than your basic run of the mill Starbucks as there is good parking out front and a large and comfortable second floor lounge with natural light. Perfect for lounge lizarding, so be ye frog or toad you can raise your body temp with a nice latte and some sunlight on a chilly morning. read more

This place is good when I can get in. Unfortunately the parking is awful so it's rare I can actually get in to this one. Once you're in don't leave because you don't know when another spot will be open. read more

Rude employee..the girl working the register with the piercings is very rude and sounds like she can't be bothered with customers. Will drive to the next Starbucks in the future. read more

One of the best Starbucks I have been to. They are very friendly and have a nice upstairs to work at. Only downside is parking is limited.

I visited this store on 08/28/18 6:30 am , restroom was dirty , toilet papers was all over the floor, there was no soup to wash hand. The girl gave me dark roast coffee tested like water, I asked her is it dark roast, she moved her head up and down, because she was on the phone texting or searching, she was on the phone texting, when I entered the store also. This place needs to be shut down or fixed unless Starbucks likes to runes it's name by this few. read more

Great staff! They are always very friendly and welcoming when I go. There is a nice lounge area on the 2nd floor. The parking lot can get pretty crazy at times, but that's nothing against Starbucks. Service is usually pretty quick and I've never had any issues. read more

The best place to study or have a meeting/get online. There is a nice quite secluded upstairs seating area and the staff remember who you are even if you don't visit often. The ONLY bad thing about this place is the no parking due to it being so popular. read more

This is my go to coffee place! The staff are all friendly and make you feel welcome! Eli, Ronnell and I believe his name is Tracey are FANTASTIC!!! Every time they see me they know who I am and they are always right on with my order! As long as they are there I will always be going back :D read more

I'm not sure why i haven't written a review before. This is my go to spit to pick up my morning. Staff know me by name and my order. It's nice to have a real conversation versus knowing people are being completely fake because their boss may be there. They always ask how you are and it always feel genuine. As for the drinks, I'm never disappointed. They care if they get your order right. I order a Carmel drink every time and they're pretty good with making sure the Carmel isn't everywhere. My drink is always right. read more

Finding a parking spot in the cramped lot is always a pain, but the atmosphere inside is friendly and the sitting area upstairs is cozy. My grandma loves this location and the baristas always welcome us with congenial chit-chat even with lines out the door. read more

This is my office away from home. As others have stated, parking is a mess. But I usually find something. The baristas seem nice enough. I've never had problems. Upstairs is great to kill time or get work done. On occasion, the music is really loud so people have asked to lower it. But overall, a good space. read more

Well worth a visit. You can sit out back by a stream and enjoy your coffee. Coffee was good and the clerk offered to warm up my cookie! Had never considered doing that. It was yummy. read more

I really like this location . The staff is very friendly . There are two floors which is pretty cool so there is always room to sit down .

I placed a mobile order yesterday just to get home and realize one of my refrigerated drinks (evolution) was expired a month ago! I return to the store today to tell them and the barista offered to give me a refund and a new drink. A lady behind me tells me to go and get my drink. I tell her I'm waiting for my money to be refunded I'll get it after. She's tell me no, go get my drink. The barista then tells me this lady is the manager (Sheryl). She then proceeds to be rude and tell me I can either get a refund or another drink with a horrible tone and attitude being prejudice more than likely because of my race and trying to get me out the store. I'm now irritated and grab another drink. As I'm getting my drink she proceeds to introduce everyone to her family as if I was taking to long and THAT was more important than my situation. Her costumer service was horrible. I should've just gotten a refund but I didn't want to be around anymore negativity. I will NEVER return to this Starbucks and yet it's down the street from my office. I guess anyone can be a manager these days. Horrible! read more

The wifi doesn't work. Having come in to take a web meeting, this was pretty frustrating and no one was able to resolve the issue.