I went into the store because I had just merged my Delta Sky Miles app and the Starbucks app to boost my miles. Go figure. The barista at the counter was very friendly and helpful. He knew exactly what I needed to do and took the time to explain the system to me. He says I should be able to use the app and order for pickup easily. I bought the coffee for my son and daughter-in-law as a surprise this morning. It helped me out too. The inside of the coffee shop is small but quaint, just a few tables. read more

Wonderful employees my refreshers are always just right and my bacon sandwich is always toasty and warm

Update: this store has order ahead and drive up pickup now, so I have to update my review! I still love this location and rarely have issues. If anything is ever an issue, the employees are quick to fix it and they are great here. Carlee is my favorite barista, I've also had lovely interactions with Matthew, Maddie and Janna. I'll keep coming here for my Starbucks fix and buying all the plastic tumblers they have, since I'm addicted! read more

Wonderful people, coffee and food. Its the environment which gets two stars. They are struggling with poor location, heavy traffic and an unwelcoming space. They removed chairs, seating and tables in the main "cafe" making it cold and frankly dirty. Pretty sure Starbucks Corp would shut this location down if they knew the condition. Cold and dank. Feels deliberate due to dwellers in the cafe but really? you could at least clean the floor daily. Sorry Starbucks - need some work here. read more

Ugh. I cannot say that this Starbucks is my favorite Starbucks in the Madison area. I ordered on my phone so that I could pick it up at the drive-thru. When I got there, there were so many cars in the drive-thru. It took a forever just to say I wanted to pick up my drink, which was a Vanilla Sweet Cream Cold Brew. By the time I got to the window, there was an employee there, but she didn't interact with me for a couple minutes. Finally, she asked me what my mobile order name was. When I got my drink, the ice had melted and it hardly tasted like coffee. I was super disappointed and not caffeinated. read more

The mobile pick up window is a joke. They even forgot my food.Will not come back to this location.

Just passing through to grab a cup of coffee to get back on the road. I ordered on the Starbucks app it was prompt and friendly service. They had social distancing down with the stickers on the ground and arrows. read more

Starbucks - White Chocolate Mocha With Coconut milk Blended Coffee - Coffee & Tea Near Me - Fitchburg, Wisconsin

The Triverton starbies is great. The window staff is always super nice, and my barista this morning even complimented my glasses; whoever was at the window the morning of Sept 21 2023, give them a raise! Drinks are always mixed with just the right ratios of ingredients. Line doesn't take too long to get thru. They've been there for me this year for real. Keep it up folks! read more

This location is EVERYTHING!! And Ben!! My goodness, he brightens up anyone's day!! I went here with my siblings and from the drive through!! Glad they turned off mobile ordering so we were able to experience such a happy soul!! He was so kind from the start taking our order!! Then when we got to the window he was so grateful! We made him a dollar bill origami heart!! Super funny, definitely deserves the world 10/10 would come back!! Thank you for brightening up our day Ben!! -some new friends:) read more

I love what they have done to the place! I've been there before and after the remodel, and I love the new seating arrangements they have. Although I wish they still had the awesome chessboard tables + boardgames, the overall increase in tabletop capacity makes this particular location much more inviting to patrons looking for places to study/work (me!). This is the reigning Dane County Starbucks location in my book! (: read more

My go-to Starbucks! Atmosphere is welcoming and relaxing. The staff is always super friendly and make your visit pleasant. This location has great indoor seating as well as outdoor seating. Mobile ordering is great as well, I'll order while sitting at a table (a bit antisocial, haha) and it'll be done in under three minutes. The drive-thru is a bit hectic at times due to the awkward parking lot situation. Although it is understandable because of Noodles and Company and the Babcock ice cream shop in the same vicinity. read more

Honestly think this is the hidden gem of a Starbucks in all of Madison. The entire staff is super accommodating and very friendly. I have very severe allergies and I felt safe in their hands, which I don't always get the feel for at restaurants. The inside is smaller than most Starbucks but there is ample seating and it doesn't feel cramped. The bathroom was clean and we'll stocked. The lobby was periodically kept clean by a barista too, which I greatly appreciated. I didn't go through the drive thru, which seemed busy, but we'll staffed. The parking lot isn't the most accommodating, but being next to noodles and an ice cream shop makes it a happening place. read more

I just don't get why this location it's so slow , not here to judge someone but it's always take forever to get a order even when it's not busy read more

This location is not in a convenient location. The drive through is always backed up and you have to wait an extremely long time. I always order the same thing and it is rarely if ever made correctly. The staff is friendly, but that does not make up for the errors in order making. After waiting so long I usually just leave with my wrong order because it has taken so long in the first place. read more

Starbucks - Coffee & Tea Near Me - Fitchburg, Wisconsin

I placed a mobile order at this location after I saw a movie on a Saturday morning. The order was done correctly. I didn't have any service complaints. The store looked tidy. It's the location and parking that I don't like. I don't fully understand why Starbucks picks such small buildings for their stores. The drive thru looked impossible to get through. There is nowhere for queued up cars to go, in order to get out of the way of a parked car that needs to move. It looks like smart people park on the street and walk in. I would really dislike trying to get a coffee at peak travel times. If I come here again, it will be during off peak times or I will park on the street. read more

My favorite Starbucks! The staff are friendly, the location is convenient. The drive through is nice in theory, but the parking lot is so small and the drive through backs everything up. Still use it though. :) I agree on a remodel. The view would be much better if the seating was on the south side (like Noodles is, in the same building). Also, can they make Starbucks a bit more warm and inviting instead of so loud, dark and cold? read more

Probably the most generic and uninviting Starbucks that I have visited. Pretty stark and it serves more of a commuter customer than someone that wants to chill and pound away on their Mac for several hours. But, I live close by and sometime convenience outweigh ambience. read more

Fast, friendly, easy, and close to home. When I have been overwhelmed with work and fatigue eventually sets in this is my meth spot. A Medium, cold brewed coffee, with an shot of expresso stokes the internal flames and always torks my energy level! For the record, I have a sensitivity to caffeine... so watch out world! read more

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Alright, it is corporate and a chain. Save your complaints. This place has a drive thru which is important to people like me. It is cold and I hate getting out of the car. The customer service is a mixed bag. Sometimes good, sometimes less than ok. However, they can move a drive-thru line quickly and get you on your way. This place will have to do until we get a few more drive-thrus. read more

Drive thru gets clogged quickly with caffeine addicts. This being said the staff is on it like a rabbit in a hole. They're fast, quick moving little bunnies aiming to please the heck out of those desperate caffeine addicts. They keep the inside of this place clean if you ever get out of your car. It's got the new updated look so it looks a bit too hip for Fitchburg. Last time I waited in line, they gave me a free coupon since it took so long. No sweat Starbucky Bunnies, I'll be back. read more

The parking lot and drive thru here are absolutely terrible. However, the great service more than makes up for it. They're insanely fast and super nice, which makes the process pretty great. The space inside is pretty good too. It's laid out to feel bigger than it is, but still somewhat private. read more

For a Starbucks they are pretty good. I have camped out there for an hour or so to take advantage of the free Wi-Fi and have been pleased with how clean the place is and the level of service. When in need, I always pick it over the Panera which is close by because the Starbucks has many power outlets and the Panera only has one I can find. Big downside to this location is that they have a bad parking lot. If you don't pay attention it would be easy to get into an accident there. read more

Stopped on December 24th 2018 at 3:00pm to pick up a traveler. Was informed by the girl working that they did not have time for that because it takes 20 minutes to make and they close at 5:00pm.... hmmmm two hours until close but couldn't take 20 minutes for what used to be an every day customer, but not anymore... Bye Bye Starbucks.. read more

I love Starbucks but not this location. Mobile ordering isn't great here. A few times I've ordered from my phone and when I get to the store they say they don't have what I ordered. My last visit I ordered an item, barista says with an attitude they are out and I need to stand in line to get a refund. I get in line and when I get to the register, the cashier tells me they actually do have what I ordered and he goes to the back and brings it out. So the barista was just lazy and didn't feel like walking a few steps. What a waste of time. They need to get it together! But overall, most of the people who work here are pretty friendly. read more

Disappointed to say the least. When paying $5.00 for any drink I don't think it's unfair to expect good quality. My soy chai latte was rather tasteless and the two bacon Gouda sandwiches I bought for my girlfriend and I were incredibly cold and of poor quality. Extremely disappointed. read more

We like this place ok. The coffee is usually pretty good. The staff has almost always been nice. It is convenient for us and it has a drive through which is very nice at 6 in the morning. The inside is unfortunately a dungeon. When they designed this they should have put the seating area on the south side. Big mistake. Please remodel. Furthermore there are trees on their lot that are really suffering. This may be the ultimate responsibility of their facility owner but Starbucks should be contacting them to correct this. There is a tree that was hit by a plow that is struggling for life near the drive through and at the entrance there is a tree that should have been treated for insects but was left to be devoured. If they don't care for their "landscape grounds" how can I be sure that they care for their "coffee grounds". Too often the service area in the drive-through is filthy, I want to give this place more stars because the people are so nice but the service window is a pig sty and the plantings look like some picked over garden supply lot. Been that way for years! Ugh. Update: I've grown tired of this place. The staff has always been terrific but why should they be the only reason I go here. My coffees are hit and miss and they are constantly out of stock on items. How hard is it to regularly stock the paper? They run out of breakfast muffins, bistro boxes and other items all the time. They remodeled the place a few years ago and you would think they would take advantage of the view out back so patrons could have a more pleasant view than their small parking lot. Nope. Nothing changed as far as where the seating area is. The drive through is horrendous though I think it has something to do with local zoning rules. Fitchburg needs to address this because the lot can be a major traffic jam sometimes. Anyway, I've had enough and am taking my business elsewhere. And no, I didn't find a new coffee shop. I'm just breaking up with this one because the love is gone. read more

The people are pretty nice here. Just thought it was awkward because as soon as you walk in there's really no privacy and the place is pretty small. Just had one of the newer flavours of coffee... the Cascara Latte I believe it was... it really wasn't that good. But it may just not be for me. The place is pretty clean and busy. Kind of crowded. Service was pretty good. They seem to have a few regulars which is a good thing. I would definitely come back. read more

This is probably the slowest Starbucks ever. They can't keep the drive thru moving. Most of the time the baristas are just standing around chatting. read more

The drinks are great, fast, etc. Service from one particular guy was... Um what-the-hell. I just ordered a cafe au lait and the guy at the register said "You just ordered a McDonald's drink. Here we call it Misto." I said, "Cafe au lait is French. It means 'coffee with milk.' It's literally a term used in every coffee shop in the world." He replied, "No, it's a branded McDonald's coffee drink. You're at Starbucks now." AND THEN GAVE ME A DOUBLE-THUMBS UP. oh boy. I just stared. I was SO tempted to google and show him my phone, but I just walked away. read more

One of the best Starbucks around...even when they're busy, they're friendly and get your order perfect. Love 'em!

I really don't know who was working Thursday Night (8/31) but the service really was terrible. I waited 5 minutes at the drive thru speaker before someone took my order, then another 15 before I got my drink. I sat at that window and all three workers looked at me at least twice during those 15 minutes before coming to the window. I asked for light ice, the server gave me regular ice, I order this drink every damn day and I know the difference. He decided to sass me and then took his sweet time fixing it. Not a good experience! read more

Wow I love the speedy drive-thru at this Starbucks location. I went through here in a hurry and received my iced pumpkin spiced latte and warm buttered croissant within minutes. They were kind and made great suggestions with speed. Impressed. read more

I'm think I must be addicted to Starbucks. Prior to this addiction I would never consider waiting in a drive through line that goes all the way through the parking lot and into the street (this Starbucks location has the worst drive through set up I've ever seen). I wouldn't have it any other way though, their coffee is a great way to start your day. Are you really reading a Starbucks review? I don't believe there is anyone that is like "hey, that looks like an interesting coffee joint. Starbucks huh? Never heard of it. Silly name. I better go on Yelp (silly name#2) and read a review before I go in." read more

It's starbucks. Close to work, easy walk, and I can get a convenient latte. Normally 3 stars but, the folks that work there always make me smile :) read more

Always packed and I have seen 4 car accidents in their parking lot. Not a very convenient drive-thru location. Quicker to go inside to order, but a pain to get in and out of the parking lot (without an accident). The coffee is not that great at Bucks, so I don't understand the lines. Maybe it's because it's the only drive-thru caffeine place around this area. read more

their food and drinks are good but they sometimes close earlier then they say. like today we went at 5 pm and they weren't doing the drive thru when the app says they were doing drive thrus. read more

Ok, so I love Starbucks. I go there daily and have since my high school days in NYC. This location is super convenient for me and they can move a high volume through quickly (sometimes I am amazed). What's not amazing is how I ask for unsweetened drinks and then get to my office to discover a syrupy mess. When I do make it a point to reiterate that it should be unsweetened I am always told by the disembodied voice at the order station that I do not need to ask for it because that is standard unless I ask for sweetener. NOT TRUE. In any given week, I've either had to endure and ingest my syrupy iced venti because life would be terrible without my caffeine kick or have thrown it. Sometimes, if it's the weekend and I've grabbed a coffee that is problematic, I have driven back and had them give me a new one. This happens atleast 1-2 times a week. Not like it's cheap either. The staff are always friendly and apologetic, but I go there for my coffee so am basing my rating on that. read more

Such interesting staff at this Starbucks. Every time I go there for a caramel macchiato, it never tastes like caramel macchiatos from other Starbucks. It tastes like watered down vanilla lattes from the gas station with a splash of caramel. I usually stick to black coffee cause they can't mess that up right? But once in a while that urge for something sweet kicks in, alas it tastes the same each time - watered down vanilla flavored coffee with a dash of caramel. Disappointed in the quality of this location's coffee making skills. read more

Love the convenience of the drive thru! Staff are always friendly and service is fast! Only downside is the parking lot entrance and exit.

My husband and I frequent this location a couple of times a week and very, very rarely do our drinks not taste up to par. We visited a Starbucks in another and town and both laughed at how critical we were of it. We're a little spoiled by this location! :) The drive-thru, as others have mentioned, fills up fast! But they do a good job pushing everyone through and still delivering yummy treats and drinks. Drinks have always been hot for us; no melted whipped cream or 3/4 full cups here. The rare times that it has taken a little long to get our order, we have received coupons for free drinks...nice! Keep it up Fitchburg! See ya soon:) read more