Great Service and best Cinnamon Dulce Latte we've had in a long time. If you're coming from the north, be careful not to miss it, no sign out front. read more

Horribly painfully slow. Like take a nap while waiting slow. Read War and Peace while waiting slow.

Sorry, I was not impressed with this location. We asked for a decaf vanilla latte & we got hot milk with vanilla flavor. Had the barista remake and still no coffee. I've stop at Starbucks all over the country & never had one this bad. read more

This Starbucks came through on a large, last-minute to-go order. Unfortunate circumstances led to me calling at 7:45am Tuesday morning and asking for 11 traveler boxes of coffee by 8:30am. They were able to provide us with four traveler boxes, during their peak time, which we supplemented with several from the other Starbucks nearby. I will say, as wonderful as the employees were, the parking lot was terrible. read more

This is seriously the slowest Starbucks I've been to. Took forever to get through the drive-thru. Don't come here if you're in a hurry. Drive-thru will take a minimum of 10 minutes, even if there's only 1 car in front of you. read more

The absolute worst Starbucks experience ever. We stood in line for what felt like ten minutes. (Our entire "quick stop" for coffee and pastries was 25 minutes). They were out of all the breakfast sandwiches we wanted, so we settled for other options (which were not the freshest). Our drinks were made at the speed of molasses, and somehow were not that hot when we received them. The employees were goofing off, which is nice that they were having fun, but they didn't seem to care about the wait times or the ever growing line of unhappy people in a rush on Sunday morning. read more

WORST SERVICE I ever had at a Starbucks location, 8 people on the floor and no greeting, all I needed was 4 shots of espresso with steamed breve, and they were trying to convince me that I am ordering a latte, where on the menu, in big, bold letters is written MAKE IT YOURS, I am trying to make it mine, but the barista was trying to convince me her way is better... Who the hell put a Starbucks in the middle of the planes anyway??? read more

Seriously slow drive thru service. I came here three days in a row as I was staying at the Fairfield Hotel across the street. Ordered the same thing all three days and the coffee drinks were very inconsistent. read more

I always go here. Today I ordered my usual passion tea with extra ice. When I got it it had 3 ice cubes and it was almost half way drank. I thought it was weird but I still took a sip. When I did it tasted like the smell of gasoline. It was awful! I will never go to it again. I am very disappointed in Starbucks. I thought they were supposed to provide great drinks not gasoline. read more

Nice, clean, typical Starbucks. We changed our order once in line and then had trouble pulling up the Starbucks App to pay and they were still incredibly friendly. Great morning stop! read more

Wish I could say it was just a bad visit but several times I have gone there for coffee and they either charged me for extra and didn't add the pumps of flavor in my coffee or they water their stuff down and ontop of that they are rude will never go to again the west side Starbucks and Kroger Starbucks are always great and so is there coffee. read more

I asked for a simple drink with extra shots of espresso and no whip cream. It took multiple attempts to get the correct drink that I ordered. The employees were very rude when asked to correct the order. The final drink was watered down, but I did not have time and I was not willing to wait any longer. Thank god we were just passing through. I am surprised this store can survive when Starbucks seems to hold such high standards of service. read more

If you don't mind waiting 20 minutes in an empty Starbucks, only to receive lukewarm coffee, perhaps you'll enjoy this location. If that isn't enough to turn you off, perhaps poor and unfriendly service will do the trick. I ordered my drink, what my sister and wanted was out of stock - the barista told us as much and then walked away, not taking her order. A different barista asked if me if my drink was all I was having. I stayed "no," and the first barista stated that she had "forgotten that we still needed to order." The customer service was atrocious, drinks were subpar at best. Starbucks, this location and those employed there failed to meet the Starbucks standard. Thank god we were only passing through. I wouldn't stop here again if it was the last Starbucks on earth. read more

This is the worst Starbucks. Through convenience and necessity I am forced to go to this store. The employees are rude...more concerned with their personal conversations than customer service. Drink quality is poor. If they aren't messing up your drink, they don't have the products in stock. The manager needs to have a serious chat with staff and retrain. If this store wasn't part of the Starbucks conglomerate, it would have closed long ago. The negative comments below are 100% completely accurate in my opinion. read more

I love Starbucks...The coffee is great but it's the whole experience that makes going into a Starbucks so awesome. I had a terrible experience at this particular Starbucks. They did not write or take anyone's names and so our drinks were just being set on the counter without anyone knowing who's was who's. They were slow and making excuses instead of apologies as they should have. One of their friends was standing in the shop making rude comments to the patrons that were showing any sign of dissatisfaction. And they allowed it. They need to have a professional barista from Starbucks come in and train them. I will not be going to this Starbucks again. read more