They almost never get your drink right, and if you try and get your drink made correctly they are the rudest Starbucks employees I've ever encountered. They do not follow the LATTE model. read more

Stopped here on my way south. Ordered on line (which can be hit or miss with starbucks in general) The location is great, but the parking lot is filled with the drive thru line. But everybody was polite & i got in and out fairly easily. i orders a sandwich & drink, bit were waiting for me, after i was created upon entering. A pleasant surprise, and i will stop her again!! read more

Starbucks - customers at the counter of a coffee shop - Coffee & Tea Near Me - Gridley, California

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Got my "Free-on-your-birthday drink" today and enjoyed it thoroughly. Friendly staff greeted us and served us quickly and efficiently. We were there on a Sunday afternoon so it was relatively quiet and had a pleasant ambiance. read more

The employees are sweet, and the drinks taste good, but they are NEVER FILLED. From working in cafes for years, I am sure this is down to poor milk steaming techniques. They are always only 2/3 full. Pictured was a caramel brulée latte, which is meant to have whipped cream and topping. This is exactly as it was served, and this has now happened several times for me and other members of my family. These drinks are way too expensive to be of this poor quality. read more

Starbucks - Caramel brulée latte, with no whipped topping and far from full. - Coffee & Tea Near Me - Gridley, California

I literally go to Starbucks only for their Green Tea and bagels. The last 2 times I've been there their bagels tasted absolutely awful and each time it had been before work so I couldn't just get back in line and ask for one that didn't taste like a burnt toaster. It literally tasted like they sprinkled the burnt toaster bits on the bagels. And it was so sad to waste the money so of course I ate them but it was truly terrible and so disappointing! read more

First few bites were as dry as the barista's personality at the drive thru. Asking for & being given our order felt as if it was a bother. read more

Starbucks - Turkey, Provolone & Pesto on Cibatta - Coffee & Tea Near Me - Gridley, California

I love this Starbucks this is my favorite place on earth, the workers are so kind and they have great service. The worker Jacob gave me extra boba when I asked for one more scoop which made my day and my appetite. Thank you Jacob. The atmosphere here is very nice and I love their ac. read more

Starbucks - table seating. - Coffee & Tea Near Me - Gridley, California

ICED tea...had several items and I didn't notice until I got to work. We don't just have access to ice at. I also ordered a trenta refresher, the drink is so watered down...absolutely awful and they claim this size has two scoops of freeze dried strawberries and to top it off my straw is busted. This location is a LAST RESORT and I am dissatisfied almost every single time. read more

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The staff were helpful and friendly and the bathrooms and cafe areas were incredibly clean!

Food was good! Baristas were nice and had a great conversation! Service was quick even though it was a busy morning!

I understand supply issues but supply issues don't explain ignorance or lack of training. How do you leave the Caramel Apple Spice on your menu and have the gall to condescend to a customer for ordering it? Ridiculous. read more

The dining room was out of straws and no one told us when we ordered. I ordered a drink that needed a straw (an iced mocha with whip cream). The barista brought it out with the dome lid as usual. When I asked for a straw I was ignored the first time. The second time the barista rudely told me they were out of straws and just stared at me. I asked her how I'm supposed to drink my coffee and she rudely told me she had a spoon I could use. I was driving and couldn't believe it. I originally left then went back to ask for a larger cup and a sipping lid. Easy solution! How did they not think of this! Poor service and attitude. I do not recommend this Starbucks. A spoon? Come on! read more

Love the service there is this guy he's super nice I forgot he's name tho he's awesome I definitely going bck

Super slow at getting your drinks. We we're the only ones in the store ordered and we ordered three drinks. Two Frappuccino's and one pumpkin spice latte. We have been waiting 10 minutes since we ordered and still no drinks. read more

My absolute favorite location! Thank you Laura for leading the amazing team! I always feel welcomed when I walk in! Most of the baristas greet me by name! My drink is always perfect! I love this store!!! read more

THE worst coffee in the world. the only way it is halfway drinkable is if you get it blended with a ton of caramel or mocha. Why do people waste their money here? The 7-11 in Gridley has WAY better coffee. read more

The lady in the drive thru was very sweet!! Would stop at this location on the way through to Chico next time

I regularly come to this Starbucks and have always been pleased with my service (friendly people, accurately made items and it's super cute) But today in specific i stopped in before work to treat myself(being my morning was terRible) Ordered my stuff and got to the window, was greeted by a friendly bArista and after chatting and learning about my terrible day, she spent a few extra minutes chatting and gave me so much positive energy I drove away almost in tears I was so grateful. Thank you Brittney(spelt wrong?? Sorry just in case) for turning my terrible day around! I appreciate people like you :) read more

Ordered iced and hot coffees with special instructions and got exactly what we ordered, and quickly. No complaints. Restroom was acceptable too. We ordered inside (did not use the drive through). read more

Passing thru this cutie little town and Loved the attentive service!!! Thank you Stacy! I asked about the new cold brew coffee, as I haven't tried it. Stacy was kind enough to give me a sample I found my new drink! read more

Love the friendly staff and amazingly efficient way they take on the whole town without missing a beat. Its a small place and they handle a lot of people and there isn't much wait time between customers. Hardly ever do they mess up a drink and the few times they had they totally made up for it. Good job to you guys and thanks for staying open during all the disasters. read more

On the 3 hour drive from Chico back to the Bay Area I got hungry. I was also 8 months pregnant so I was extra hungry. We pulled up to the drive thru and I realized that my truck barely fit in the lane. I was scarred I was going to get stuck. I wanted one of their hot sandwiches to go with my decaf iced Americano but their oven wasnt working. The Starbucks hot sandwiches are apparently inedible if they are not hot. So its been conveyed from the employees when Ive asked. At this point my sister jumped out of my truck and went inside the store to use the bathroom. I got my iced coffee and a muffin instead. My son got a chocolate milk and a muffin too. Their parking lot is dark and if it wasn't in the middle of farm country I would have been scurd but there was nothing for miles and I wasn't to freaked out. So no sandwich for me just a Blueberry Muffin for the long, long drive home. read more

I love you Drive-Thru! This Starbucks was a much needed business in Gridley & I'm glad it's been able to sustain itself in this town of failing businesses. Staff is always kind, the business is absolutely immaculately clean. I stop by and get something every time I come to visit family read more

I could understand getting one drink wrong by both drinks seriously! Come on it can't be that hard. After a long rough day at work and an even longer commute. All I wanted was a coconut milk Caramel macchiato and a green tea Arnold Palmer but what I got was a regular Caramel macchiato and mint tea Arnold Palmer.... really, today sucks, thanks for the cherry on top Starbucks. read more

The good news is... I found a Starbucks in the middle of NOWHERE... The bad news... They take forever and aren't the friendliest... In fact... Sometimes they're pretty rude. I get my fix though.. So can't complain all that much read more

I don't understand all the bad reviews. This Starbucks is the only place that hasn't messed up my order. It's clean and recently aquired new attractive seating and a wide breath of spacial decluttering. It's my favorite starbucks location because how low key and quiet it gets. Perfect study space. Don't bring your annoying kids please. read more

This morning on my way to work I stopped inside the Gridley Starbucks to get my drink. Before I was even done paying the manager Chelsea was already making my drink & had it ready before I was even able to sit down to wait. Gridley is seriously my favorite store read more

What a great experience! My husband and I stopped in today while returning home from a long work trip and had a great experience. Branden was extremely friendly, helpful, cheerful, and completely made our day with his amazing customer service. Thank you Branden, you have converted me over to Starbucks Nitro Coffee FOREVER : ) read more

This was the most friendly staff and patrons I have ever experienced at a Starbucks! What a great start to my morning!

Went here with a group of people. Felt awkward opting out. It's decent coffee but not going to pay these prices anymore.

This is the Starbucks closest to me however I will most likely take extra time and start going somewhere else. This place is out of the strawberry refresher every day by 1 pm. And the drive thru baristas are either very rude and snobby or so overly perky it makes you want to grind your teeth. No real interactions, they make you feel rushed. Very disappointing. read more

I travel to Gridley 2-3 times a year to visit family and I go to Starbucks in Gridley while visiting. My order in Gridley is incorrectly made 50% of the time. I go to Starbucks everyday where I live. I order the same drink every time and it's always made correctly. It's not a tough drink, but somehow they mess it up in Gridley. So frustrating!!! Get your act together people. read more

Friendly service. Recent remodel looks great; gives it a modern feel.

As the only coffee shop in town there is not another option to avoid this location. I'm a Starbuxer and as such that's the only way I gave two stars. Each time I go to this location the service is terribly slow, I'm usually left asking for my coffee which is wrong, my breakfast sandwich is usually cold, and I spend more time in the lobby than actually drinking coffee. Im new to this location but wish so much I could trade these team members for the happy, friendly, and courteous team members that made any wait bearable. Corporate needs to look at this one again! read more

After countless visits, I have finally come to terms with the fact that this is undoubtedly the worst Starbucks I've ever been to. The Drive Thru never takes less than 6-8 minutes - today it was 11 mins, but at least they warned me there would be a significant wait, although it was AFTER I ordered and a car was behind me leaving me blocked in. The baristas are not conscientious of their surroundings. Especially evident as one employee asked their supervisor multiple distracting questions while the supervisor was taking an order from a guest. And my regular drink directly off the menu varies in flavor each time I order it. It's frustrating. You expect a certain standard from the Starbucks name and this location does not uphold that standard. Unfortunately it's the only coffee in town so I will continue to be disappointed. read more

Being that this is the closest starbuck to me, I tend to end up here a few times a month. I have never had a bad experience. Today, I ordered my drinks from on the app and arrived at the store not even 3 minutes later (at about 5pm) My drinks were ready! The young man who was working (I didnt catch his name) was very personable. He greeted me, had a big smile on his face and was super friendly. I am really big on customer service so for me this was a plus!! Great job! read more

Who doesn't love Starbucks? I think they are a bit slower to serve than the bay area however, that's why I moved to this Town.... to slow down!!! Love the customer service and you cant beat the drinks! The breakfast sandwiches are better than McD's!!! read more

The girl that rang me up was a complete idiot. If you see my other reviews I try to refrain from name calling but good God! I literally told the girl Pile place code IF YOU HAVE IT, before I paid. She said ok, transaction complete and wouldn't you know!? They were out and brewing a new pot. (I've got family waiting on me mind you) A guy steps in and says it would be just a minute. So I sit my happy a$$ down for about 12 minutes right by the register!!!! I finally get up and ask if there's any other coffee ready now. Deer in the head lights! She couldn't even remember what I ordered. When I told her and she finally remembered I saw the light bulb just flick on. She got my coffee and murmured I think what was an apology. Seriously? Get your $h!t together. I pass this Starbucks often traveling back and forth between Chico and Bay Area. Now I know to make a point to get coffee before or after this place. read more

Love our Gridley Starbucks. Awesome customer service, always polite while preparing awesome drinks for us. Brandon and crew rock. Going there for years , almost daily. Even our 2 dogs go wild when they hear us talking about driving to Starbucks. They love going there too! read more

Absolutely the worst Starbucks ever. They took forever to make an iced tea ( all they have to do is pour) and they made everyone's drinks out of order so that the guy who came in ten mins after me got his drink before mine. read more