Did a mobile order pick up. Coffee was good and ready when promised. Reason for a star removed is that the bathrooms were not in good shape at all. read more

I had a $3 drink coupon on my Starbucks app. I ordered through the drive thru but when I went to pay the barista said the coupon wasn't working. He said I would have to pay full price but that I could contact support and tell them what happened and they should refund me. At that point they had already made my drink otherwise I wouldn't have purchased it at all, especially at 2x the price I should have. He gave me a receipt for my $8.27 drink when I called support they said they were not seeing the coupon on my account. When I stated the barista saw it and even looked at it on my phone and that it was still showing they told me to call the store. When I called the store they told me I would have to come back in for a refund but that they were closing early for Christmas Eve so I wasn't even able to turn around and drive back for my refund read more

They messed both my drinks and then got annoyed at me when I asked them to fix it and the they messed it up again when I asked for it. Now I don't even have what I asked for or paid for. read more

Initial reaction: good old Starbucks! Upon entering, I thought it looked clean, open and the staff seemed friendly enough. I didn't have any interaction with the staff since I made a mobile order ahead of time. We sat closer to the door, and wanted to stretch out and enjoy a drink and some food before continuing to drive on our journey. The bathroom was clean and well stocked. The food tasted fine, and coffee, Starbucks standard. The problem was that as we were sitting there, I kept noticing flies... and more flies... and more flies. There were so many of them flying around that it was very uncomfortable to enjoy my food. I had the egg bites, but had to keep them inside the bag and closed between bites because the flies kept coming over for a taste. And these were the big fat flies, not the little tiny ones. So I know flies can get inside. I get it. I get them in my house too. But I try different things to get rid of them, because even one gets on my nerves. I've never been to a Starbucks in any other location that made my stay uncomfortable because of flies, even in tropical Hawaii or Thailand. Since we were sitting closer to the door, I thought maybe the flies were all concentrated there? (there weren't any in the bathroom) I did mention to the staff that it looks like there is a fly infestation problem, and one of the girls said "yea" and then laughed. And another girl said, "yea, we know." Sooo, are you doing anything about it? Since the store doesn't seem to be proactively doing anything about this problem, I'm worried that there is a sanitation problem here and would ward off weary travelers. read more

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Here's what you need to know: this was one of my best ever Starbucks experiences. We were on a road trip and stopped in while supercharging the car. The service was OUTSTANDING and so pleasant. Leanna and team are delightful and made the kids and the whole family feel welcome. Food and nitro coffee was perfectly executed. It's quite a nice little oasis on a road trip and I would definitely recommend this location. We order 2 breakfast sandwiches, a bagel w/ cream cheese, a couple of cake pops and a nut loaf bread for breakfast, along with the coffee. Total was $33 for a family of 4 read more

Starbucks - Coffee & Tea Near Me - Lake Delton, Wisconsin

Traveling through the area we needed to get some coffee and something to eat. We got 2 Pikes venti coffees, an impossible breakfast sandwich and a bacon and Gouda sandwich. The coffee was great Starbucks coffee as always. The impossible sandwich was very possibly the best Starbucks veggie sandwich I've had! It hit the spot. My So said her bacon & Gouda sandwich was very good. It's a good Starbucks. I'll be stopping here again. read more

Starbucks - Bacon & Gouda sandwich - Coffee & Tea Near Me - Lake Delton, Wisconsin

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Rude supervisor who was apparently on something, she seemed so strung out! Just unacceptable! If your not happy at your job, find another one. Not how I like to start my day off. read more

This is the WORST Starbucks I have ever visited the staff is out right unhelpful and practically useless they put 75% ice and only 25% drink they messed up the simplest orders and made drinks very bland or not sweat they forgot to give straws for my refresher and forgot the vanilla sweat cream cold foam. Very disappointed in this location near great wolf lodge this is out right disappointing leaves you unsatisfied. read more

I love the coffee I use the online application a lot and it is quick and easy to use.

Worst Starbucks.....I will avoid stopping here again. I love my Starbucks but this is the worst location I have ever visited. Unfortunately, I preordered in the app for in store pick up but yet they did not have the store open ...only drive thru. This was brutal 30 minute wait. To then just get my 2 coffees and have them be cold....come on Starbucks!....I deserve better especially for the price. Fix your system and fix the app to show you are only offering drive thru only. This location needs to get it figured out!....completely BAD!!! read more

Reliable. Starbucks is nothing if not reliable. Quick service (granted it was 9 am on a Tuesday morning). Friendly barista. Drive through looked moderately busy. Pro-tip, go inside for fast service. read more

Store was clean and had a good vibe. Great place to hit up on a vacation week Wednesday morning... read more

Starbucks - Clean store..nice vibe..seems organized... - Coffee & Tea Near Me - Lake Delton, Wisconsin

I never read reviews of Starbucks - I'm there all of the time, I know what to order and what to expect but when this Starbucks popped up with a 1 1/2 star rating I had to read the reviews. I almost didn't stop in after reading them but I am sure glad I did. The location is adorable first of all. Made to look like a log cabin in the Dells. Second the order taker was extremely friendly. My order was accurate and the cashier was also very friendly. They upsold me on a "been there" mug to add to my collection. I had to give them a five star review and I encourage you to do the same. Please don't only post when you have had a bad experience, post the good too! read more

Starbucks - Coffee & Tea Near Me - Lake Delton, Wisconsin

It's a starbucks. Ok coffee, decent service, good frozen food thawed and reheated. Reasonably clean, not enough outlets. Free Wi-Fi. Pretty standard corporate coffee shop in a small strip mall. It is very convenient just off of the interstate, which is why I stop in fairly regularly. read more

Got here before many people with mobile app and waited around 25 minutes for drinks but got food right away. This is absurd.

I'm also a partner and they made my coffee perfect line was not too busy and the baristas were welcoming read more

Starbucks - Coffee and sandwich - Coffee & Tea Near Me - Lake Delton, Wisconsin

Alana and harmony need a raise they are nice and for me my drink fast.and very nice. I could have a conversation with girls. Without being judged. read more

Went into Starbucks this morning. Was greeted at the door and asked to leave. Was told they only take mobile orders and drive-through orders, which is highly acceptable in Covid circumstances. I noticed a few people standing in the store waiting for their mobile orders. I walked out of the store placed a mobile order and immediately walked back in. Waited 10 minutes for my order. Multiple people came in behind me to collect their mobile order. Same person who asked me to leave waited on everybody else, getting them their mobile orders before mine, regardless of the fact that they came in after me. Not a friendly staff which is usually not my experience at a Starbucks. read more

Service was good and the staff was super friendly. Beverages could have been much much better especially when they cost 5 per drink.

I just waited a half hour in the drive thru line for a mobile order because there is a sign outside the front door that says "Drive thru only". The drive thru line was pretty long, but since we already ordered, we stuck it out. I had ordered a hot coffee, so when we finally got to the front, I asked when it was poured because I thought we had waited so long, it might not be hot anymore. The woman at the window said the coffee was poured when it was ordered. I told her that was a half hour ago, and we had been waiting in the drive thru line to pick it up. She got snarky with me and told me I should have come inside. I pointed out that the sign out front said "drive thru only" and we were honoring what the sign said. She was pretty unprofessional. I won't be returning to this location. read more

Friendly service. But they don't really toast your bagel even when you ask! And the sandwich was barely warmed through. Drinks were okay! read more

Starbucks - a cup of coffee and a sandwich on a table - Coffee & Tea Near Me - Lake Delton, Wisconsin

Yes, this is a 5 star review for a Starbucks. Let me explain. When you are in gigantor-resort land without any food or beverage options for days, this Starbucks is an oasis with free wi-fi. There is a drive thru, but you can sit inside and enjoy some semblance of normalcy. Like I felt like I was back in Chicago. It was just that good. Drink orders were accurate. There is a drive thru at this location. read more

It is a nice and clean establishment ( maybe because it was a Tuesday morning in off-season or maybe it was just clean). Great location near shopping, hotels, kid activities, and major roads. My friends and I came for coffee in the morning before we broke off from our girl's outing. We sat there for over two hours and we were not pressed to move on. We each ordered a drink or two through out our visit. I tried the new cold-brewed coffee with vanilla flavoring. I liked it. I would get that again. I had a mocha too. It was good as usual. read more

Starbucks - Coffee & Tea Near Me - Lake Delton, Wisconsin

I was extremely disappointed with the time it took to pick up my order. I placed my mobile order at 10:01am with an estimated preparation time of 9 minutes. I waited inside the Starbucks for an additional 12 minutes before anyone asked "does anyone have a mobile order" and lo and behold my drink had been sitting there for who knows how long. My drink was not in the designated "mobile pick up space" it was behind the counter. With 9 employees working at this time (yes, I counted) it is pathetic to wait 20+ minutes for a mobile-order drink when mobile order is advertised to be "quick and easy". read more

Came into town for 4 days. 3 days in a row, I asked for a Trenta Dragon Drink, light ice And very light coconut milk (3/4 juice, 1/4 coconut milk) and no berries. For the first three days, too much coconut milk and ice and today, finally the right amount of coconut milk and no ice. These gals are nice but can't get it right. read more

Starbucks eternally lost my business today as they refused to allow a paying customer to use their bathroom.

Our last stop on our visit to the Dells. It's not a family vacation without a stop at Starbucks for my yuppie children. They happily made the drinks my kids requested and made them promptly. read more

Coffee is great; team is very friendly. But they let their garbage can team over the top with garbage. How can such a national company not have policies to empty the garbage? I've worked here several times and sat with my garbage on my table cause there's no room in the garbage can. Very strange. read more

Seriously... Stay away. With all of the trash all over (and I'm not just talking about the employees attitudes) I wouldn't trust the sanitary conditions. Also, the employees love to talk to each other through their headsets about customers and apparently think customers are too ignorant to notice. read more

Starbucks - Service was nastier than the trash all over the place. Dealing with Coral was about as pleasant as going to the dentist with no novocaine. - Coffee & Tea Near Me - Lake Delton, Wisconsin

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Ordering my drinks and sandwich was friendly. Service was fast for receiving my drinks but for some reason they forgot my sandwich. When I got my drinks I mentioned that I was waiting for a sandwich. For some reason the person behind me,also waiting for a sandwich got hers first. I noticed when the person behind me got her drink and sandwich she walked over and put a sandwich in the oven. Stuff happens and I understand that. The two stars was for the non-friendly staff who gave me my drinks and sandwich. They were't rude, just no smiles which makes a big difference. They looked like they didn't like their job. The only friendly face was the cashier. read more

If your store cant handle the drive thru traffic just close the drive thru. Avg. about 3 min car.

By far the worst Starbucks I've been to. The wait is always super long, the service poor, they're always out of stuff including things they are advertising on temporary sandwich boards that would take 2 minutes to put away. Also it is dirty. read more

I haven't had reason to review a Starbucks before (normally I try to go to local/independent coffee shops, but I'm not anti-Starbucks. This is the 3rd straight Starbucks I've been to (last 2 in Chicago) where the table was very dirty, so I had to clean the table myself. Actually asked for a rag once and the employee was nice and said she would take care of it. But It's pretty poor that somebody has to ask them to clean. Other tables were dirty as well. Back to this locations: lots of employees, very slow service. I killed a couple of flies, but there were still more buzzing by from time to time. Flies?? Otherwise fine...coffee was decent and wifi was solid. read more

I have never reviewed a Starbucks before, but this one is getting a lot of hate and I'm not sure why. It's a totally normal Starbucks with a lot of open space, tons of places to charge your laptop, comfortable seating, and the drinks I've ordered have been fine/good. The only complaint I have is that there were a lot of flies when I was here last, but that says more about the messy customers who leave crumbs and sticky remnants of drinks behind. Someone came through and wiped down the tables within an hour of me sitting down. read more

We had an abysmal experience at this Starbucks today. From slow service (10+ minutes for 2 drinks) to more than 50 flies inside the building - we were hardly impressed. And shout out to Megan who had to leave before they served her coffee because she was going to be late for work. read more

CHAOS! Place was busy, but they could not keep up. Inventory - they were out of A LOT Took 20 minutes to order, and so far 18 minutes to get my order. 3 drinks and a sandwich read more

Not the friendliest place in town. Felt like I was inconvenience to the staff. Ordered three items; large cappuccino, medium dark coffee and a English muffin with sausage and egg. The cappuccino was 2/3 full, dark coffee had a mouthful of coffee grounds and the sandwich was barely warm. 0 for 3. Sure the drive thru seems busy for three people, but I was the only customer inside being "served". I expect better from Starbucks . read more

So many flies flying around the place. Also really loud music. Not a good place to study or get work done.

Worst experience at Starbucks I've ever had. The place was absolutely filthy and the workers were rude and completely incompetent. They refused to make blonde roast pour overs because they were too lazy. There was about 5 of them and they just stood around staring at each other like morons instead of cleaning or taking care of their customers. I will go somewhere else from here on out. read more

Starbucks - Plenty of staff yet the place was disgusting. - Coffee & Tea Near Me - Lake Delton, Wisconsin

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What a dump. Messy cream sugar area. We told the cashier there was no toilet paper in the bathrooms she just said "ok, I'll let someone know" but then just kept ringing people up. Five minutes later a long line of women are waiting and still no action.... read more