While staying at Kalahari we got breakfast sandwiches, drinks, and coffee from here multiple times…read more It had a good assortment of breakfast sandwiches and lots of drinks, my kids got naked juices. Their coffee and lattes were good. While it was quite busy in the morning we were still able to get everything we needed.

This has got to be the worst Starbucks ever. The lady was sooooo rude the coffee is COLD. And…read moretastes like crap. Was driving home tonight and wanted a cup to go. WHAT A MISTAKE! Huge waist of money and time stopping here. The girl behind the counter was not only rude but really made an effort to be rude. Coffee comes out of a tub on the wall. Not fresh at all

I was excited to see a Gloria Jeans after years of a hunt. I went to the Wisconsin Dells outlet…read morethis weekend specifically to go there. I walked in and should have instantly walked out, but I was there and disregarded my mental red flags. Long story short, I should have walked out. This vendor does not utilize gloria jeans products but does have the cups and signs to reinforce the draw. My question to you is if this is a true Gloria Jeans store front or is it someone that won left over cups on an auction. I'm completely disappointed

Staff was frazzled and seemed to not be organized. 3 orders of multiple drinks were completed and…read moreserved that ordered after mine. A customer voiced a drink that didn't taste right and the staff argued with the customer, out of frustration gave the customer a refund rather than working with the customer to correct the order and or offer a alternative solution to make the customer's experience better.

Did a mobile order pick up. Coffee was good and ready when promised. Reason for a star removed is…read morethat the bathrooms were not in good shape at all.

I had a $3 drink coupon on my Starbucks app. I ordered through the drive thru but when I went to…read morepay the barista said the coupon wasn't working. He said I would have to pay full price but that I could contact support and tell them what happened and they should refund me. At that point they had already made my drink otherwise I wouldn't have purchased it at all, especially at 2x the price I should have. He gave me a receipt for my $8.27 drink when I called support they said they were not seeing the coupon on my account. When I stated the barista saw it and even looked at it on my phone and that it was still showing they told me to call the store. When I called the store they told me I would have to come back in for a refund but that they were closing early for Christmas Eve so I wasn't even able to turn around and drive back for my refund

Service is fast friendly Clean inside drinks are made perfect always wake up and go get my coffee…read morewill on vacation. Donuts are fresh as well.

Yes! 5 stars, these are my favorites donuts in the country. If I get near one I gotta get a donut…read moreor 2.

One word.......slow! There were 10 employees and with only 2 customers ahead of us, it took 15…read moreminutes to get one order of hash browns. Ridiculous! The managers were mostly in the back and didn't jump in to get things moving.

The workers here are either poorly trained, or extremely incompetent. I am very upset with the…read moreservice I experienced today. We got there around 9:30 and it took us 30 mins to get our food just because it was sitting behind the counter completely forgotten about along with several other orders. And I was waiting on my drink for over 45 mins and they very rudely handed it to me because they put it out without the sticker facing out, and they never called out my name on the order. I would also like to point out all of the cussing I had been hearing behind the counter by the workers. When they handed me my drink she turned it and gave me a look that seemed to say "it's right here stupid" when I had not been complaining to them at all, I simply asked where my drink was, because I had not seen it on the queue for over 10 mins. Overall, very disappointed with the service here. I understand it was busy, but I work with customers myself, and when it's busy we are much better trained than these workers to deal with that. I'm sure you guys have many busy days especially in the morning. I hope these employees get talked to about this and re-trained.

I ordered bagels and a toast and hash brown with coffee and refresher, waited 20 min then asked…read morewhere is my order simply replied in NICE WAY WE LOST THE RECIEPT WE CAN MAKE IT NOW OR A REFUND, its not about money sometimes but losing an order for a customer waited long time is very poor customer service

I really choose to give positive reviews, check my history, but this place deserves a scathing 0…read moreand I will be nicer than that. The ice cream was good because it is Baskin Robbins but selection was limited, service and quality lacking BIG TIME. HIGHLY SUGGEST YOU SKIP IT FOR ICE CREAM TREATS AND GET A COFFEE / DONUT ELSEWHERE.