Just updating my review, still my favorite Starbucks. They get my order right every time, the staff is consistently great, and it's a solid spot to study with plenty of seating. read more

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Have never understood why people get jobs dealing with the public when they are miserable themselves and don't want to attend customers the way they should.. and then expect tip to boot.. ordered a matcha coffee.. was pure foam.. when asked for more match the girl literally added to scoops and gave it back to me.. an 8$ coffee that I had to go home and try to save.. get a job behind the scenes as your customer service is non existent .. read more

This is a smaller Starbucks, but the employees are very nice and it's open till 11:30 pm most days, making it the perfect place to get some late-night work or studying done. There are lots of tables and outlets to set up at, and they usually have every type of drink and snack in stock (some locations are just constantly out of things). Yesterday I used my star rewards to get a drink, and the barista was super sweet and hooked me up with lots of toppings! I will say the tables are not cleaned all that often and the trash bins are usually overflowing whenever I go, but this is also a very popular drive-thru and I never have to wait more than 5 minutes to get my drink if I'm sitting at the cafe, so it's really more of a testament to how hard these people work to get people their orders. read more

Starbucks - late night work - Coffee & Tea Near Me - Miami, Florida

Definitely one of the best Starbucks in Miami. Great customer service with friendly staff. The employees do a good job of maintaining quality and efficiency despite being super busy. The lobby is nice but could use some renovations/modernizations. My drinks and food always come out great and the staff seem happy to make it. Love this place and its people. read more

This Starbucks is inconveniently placed at the intersection of 117 and Bird Rd, making it difficult to enter or exit. Aside from that service is always spectacular, it's clean inside & the music is always good. read more

Among the handful of Starbucks in neighborhood this is the best one I've seen. I see the staff working well and also friendly and they are on top of their stuff. read more

I didn't know this place was open at 4:30am!!! That's awesome! Got coffee, the barista was friendly and ohh so hot read more

Starbucks - Coffee - Coffee & Tea Near Me - Miami, Florida

According to the Starbucks Customer Service Website: "At participating stores, you can use your registered Starbucks Card or Starbucks® app to purchase a beverage and then present that same Starbucks Card or Starbucks account in the app to get free refills of brewed coffee (hot, Iced Coffee or Cold Brew), and tea (hot or iced, not including lemonade) during the same store visit ***REGARDLESS*** of the original beverage. Customers without a registered account may purchase a refill at a reduced price. Once you leave the store, your visit has ended, and any subsequent coffee or tea refill thereafter would be considered a new purchase. Refills are not available in the Drive Thru" It's a great perk if you're getting some studying or work done. This location does do the free refill however it is NOT regardless of the original beverage as stated on the Starbucks webpage. You have to order either the brewed coffee (hot, Iced Coffee or Cold Brew) or tea (hot or iced, not including lemonade) and they will refill the original order only. I have been here at different times of the day and always am more productive than I would be at home so will come back. Definitely wish they had some outlets by the 3 tall chair seats though as the tables close to the outlets tend to be used up unless you're there very early in the morning or later in the evening. If you are thinking about doing the same, be aware that only one of the restrooms is currently available as I have seen more than one person waiting on a few occasions. The location has a drive-thru and it has always gotten my order right but it does get long lines sometimes, which I think may be due to it being so close Kendall Regional Hospital/FIU/Turnpike entrance. The staff is always friendly which is appreciated after waiting in line. read more

Amazing caramel macchiato with extra caramel uffff sooo good... amazingly delicious never disappoints!! read more

Starbucks - Caramel macchiato - Coffee & Tea Near Me - Miami, Florida

I love Starbucks! I not only enjoy their coffee, especially the iced toasted vanilla shaken espresso, but also all of their treats. The breakfast options are delicious and most of them are under 500 calories. It's my go-to before a road trip, as a morning treat after a good workout or just a pick me up. The service is always wonderful. I have never had a bad experience at Starbucks. You can tell the company keeps their employees happy. For an even better experience you must download their app. It's super user friendly and efficient. You can order ahead and you're in an out super quick. It also helps you build points with each purchase that you can redeem for free coffee, treats or merchandise. read more

So my wife is a Dr and she works at Babtist hospital. Just wanted to say a big thank you to this branch. During this horrible pandemic things have changed but the people working here really have the correct attitude and make you feel special even before the virus. She has occasionally been given a free coffee or clients had seen her and paid her bill. For this i am totally grateful!! She works long hours so hard and is brave more than me for sure.! I thank you for good service smiles and for the bag you all signed it meant so much! read more

Starbucks - What a bag! Awesome! - Coffee & Tea Near Me - Miami, Florida

I love this starbucks and ordering form here. I only have 1 complaint about the location, they play the music way too loud and I don't believe the baristas hear it loudly because the speakers for the music are only by where the customers sit. I use my noise cancelling headphones to study and still hear the music clearly with them on. I like the staff they are all very nice and so welcoming! I know Starbucks is not just a study spot but students do come here to study so I wish they can just lower the music to make it more appealing for students and for customers that go that try to speak over the music. Other than that, I love this Starbucks compared to others. read more

Pumpkin Cream with Oatmilk is delicious... I can feel the fall in this drink. The ham crossaint is a yummy compliment. read more

Starbucks - Coffee & Tea Near Me - Miami, Florida

Clean, friendly, and fast! Starbucks is my go to place in the morning for my coffee cravings . read more

Yesterday I went to this Starbucks and the people that were around me caught this guy taking multiple pictures of me. Later on when my friend and I were sitting far away from him, another guy with a similar appearance asked us if he could sit with us. After we said yes, he gave a signal to the other guy and took a phone call in the bathroom ( at this same time, the guy in the picture also answered the phone). We told the staff and they did absolutely nothing about it. Cop friend had to show up and walk us back to the car. Mind you im a minor and the store did absolutely nothing to help, they couldn't even check the security cameras read more

Starbucks - Coffee & Tea Near Me - Miami, Florida

This is my go to Starbucks. I love coming here when I have a lot of computer work to get done or to study. Service is usually good. The drive thru line can get long but the staff is quick and very nice in the drive thru. It can get quite busy at time but they do have a lot of seating inside and outside. read more

Starbucks - White tea with a splash of almond milk - Coffee & Tea Near Me - Miami, Florida

Nunca puedes pedir x el Drive thru el tiempo de espera es de casi 30 a 45 min ... cus do llegas a la ventana te encuentras a los empleados jugando sin hacer los pedidos .... Deberían tomar acción rápida o todo se volverá un caos !!! read more

Starbucks - a red car in a parking lot - Coffee & Tea Near Me - Miami, Florida

I've been going to this branch for a few years now, always ordering ahead via their mobile app. I have to say they've never gotten my order wrong once and only on the rarest of busiest days has it not been ready when I arrived. Also, I'm always greeted when I enter, and a few employees recognize me and greet me by my name. One employee in particular, Phoebe, noticed I would always discard the sleeve put on the cups to avoid getting burned when holding the cup. I don't like them because I spilled and almost spilled the drink because of it and I prefer to feel the warmth in my hand. If the coffee is too hot to hold, I just hold it near the top. Anyway, I thought to myself I must ask for her name so I could mention her in a review because these little details separate professional employees from others. So, today I asked what her name was and she told me and that she's the manager. I have to say that it didn't surprise me because this particular outlet is run extremely well and I can certainly see why. When I see people doing things above the call of duty and/or providing exceptional service, I always make a point of letting the public know. Cheers to you, Phoebe! You have done and continue to do an excellent job! read more

Nice Starbucks!! With seating area inside and outside. Drive through Comfortable chairs and sofas inside. Restroom is ample and clean. The background music delightful as usual in my lovely Starbucks. I had a good time at this location. First time here and I really liked it, plus the Service was wonderful from the two peoples who I interacted with. Thank you. Bonito Starbucks !! Con zona para sentarse dentro y fuera. Servicio al carro Cómodas sillas y sofás dentro. El baño es amplio y limpio. La música de fondo deliciosa como de costumbre en mis Starbucks encantadores. Pasé un buen rato en este lugar. Fue mi primera vez aquí y realmente me gustó, además el servicio fue maravilloso de los dos muchachos con los que interactué. Gracias!! read more

Starbucks - Coffee & Tea Near Me - Miami, Florida

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Nice little Starbucks, but not my favorite location. To start, the parking lot is tiny. You can roll the dice and park in one of the neighboring lots, but they have signs all over saying you'll be towed, so good luck with that. The drive thru goes right thru the parking lot, and the access is limited, so it causes a lot of congestion int he entry/exit/parking area. Once inside, it is nice, but not too big. They have a few tables, but it is oftentimes full. if you do get a seat, the chairs are nice, and the staff is friendly enough. The coffee is what you would expect from Starbucks, they have all of the usual amenities, and you can relax for hours if you need to study or work remotely. There is an indoor and outdoor seating area, so there is places to stretch your legs. At the end of the day it is a solid place to get a good cup of coffee if you can deal with the minor headaches associated with the parking situation. read more

If you want to wait forever and get horrible service this is the place for you. No one should go here. Staff is unfriendly and unprofessional, especially in the drive thru! read more

I dread coming to this Starbucks. There's a limited amount of drive thrus in Miami. But the thought of waiting as long as this Starbucks takes makes me not even want coffee anymore, and that says a lot. read more

Been at the drive thru now for 18 mins.... Waited for so long i drove right past the order window!!! Took another 9 mins to get to pick up window! Guys need better service :( read more

I love this Starbucks. My favorite Starbucks of them all and I've been to many. The service here never fails to amaze me. The customer service is that of high quality. Needless to say that I don't always have the same employee attend to me. This shows that they most likely make a high emphasis in great customer service. I went today, Saturday, and stayed a little over the closing time and a gentlemen came and apologized because they were closing. As soon as I was leaving he yelled bye, sorry again, have a wonderful night, drive safe, and enjoy your weekend! Now tell me that that was not sweet?! It's the little things that make the experience memorable. Oh and the hours in this Starbucks are simply AMAZING! They close at 1am on Saturdays!! read more

Starbucks - White chocolate Mocha. My one love lol - Coffee & Tea Near Me - Miami, Florida

I went inside this busy Starbucks and I asked the team leader for information about their rewards program, since I received the gold card in the mail. She alerted me that birthday gifts are given to members but only the day of their birthday. I decided to choose a grande Tea and it was delicious, I also ordered the Basil Panini and it was given for pick up in a warm toasty to go package. I loved how the employees are well knowledgeable about the Starbucks Rewards details and the store looked spotless. It was full on a Thursday afternoon. Nice to see my neighborhood Starbucks busy on that afternoon! read more

Starbucks - Welcoming Starbucks - Coffee & Tea Near Me - Miami, Florida

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Popped into this Starbucks to buy some coffee to take home. All they had left was whole beans and I purchased an abundance and needed them all grounded - the staff was nothing short of sweet. Awesome customer service at this location. read more

Of course, I would recommend the best place to get a coffee. Nice ass miss you generally, cool, air conditioning in the summer and a nice place to work. The biggest issue is that service speed is absolutely a bismol. We all know this, however over the last 2 to 3 years, it's gotten even worse. Probably indicative to all the issues. The company is currently been going through the last several years. read more

I ordered my drink & sandwich on the app & once I got there they didn't have the sandwich that I ordered on my mobile. So they offered me other sandwiches to replace what I ordered no matter the price which was nice & the service was quick & awesome. read more

Starbucks - Berry Hibiscus lemonade & turkey sandwich - Coffee & Tea Near Me - Miami, Florida

Came back to this Starbucks because they are finally back open for indoor seating! Outdoor seating is still available but there are no outlets available for outdoor seating. Regardless, great spot for working/studying. read more

Cath provides us with extremely rude and unprofessional customer service. I went through the drive through today 12/28/2019 around 2:15pm. Cath the drive through lady asked what I want. I said "grande iced coffee" she followed up with a question "any cream or sugar?" I replied "no cream nor sugar." Said then Said l1 cream 1 sugar." I said "no, no cream nor sugar" then she gave me an attitude in her tone of voice and said "oh no cream nor sugar." Maybe because of my slight accent (been to this country for 17 years and never had a problem) or maybe because the voice box at the drive through was not working well. Either or I have no problem repeating myself to her, but DO NOT give me a attitude first when I'm trying to be nice. Cath then asked me if I want anything else. I proceeded to order the second drink, a tall hot coffee with whole milk and 5 bags of sugar. She then said "so 5 bag of sugar in your ice coffee?" (We already moves on to the next drink why is she going back to the first drink?) I still kept calm and asked nicely "can I come to the window and say to you in person" (thinking the drive through voice box might be not working well) she replied in a rude tone of voice "you just have to pronounce it right, and speak clearly." At this point, I got upset and drove to the window. She waited a while to open the window and before I said anything, she said " I know what you want and hands me my coffee." I tasted the coffees, both were correct so clearly she knew what I asked for. I did NOT say anything at all to her, yet still she look at me and said "pronunciation is key!" In a rude, racist and disrespectful manner. At this point I was really upset and I still don't want to say anything because I don't want to start an argument. So I shook my head left to right because I couldn't believe it. She saw me shaking my head and said "you too!" And shut their window. This whole process I didn't not say a single word. This is the type of customer server Starbucks offer these days? I have been coming to Starbucks for years, but this is the first time I have encountered such rude person in my life. I will be writing this to the corporate. read more

This is by far the BEST Starbucks location that I have been to in Miami AND it has a drive thru! When you walk in it is kind of dark with very dim lighting. All the decor is lovely and the sale items are organized nicely through the the cafe. The space is rather large; there are comfy chairs, high table tops, and community tables. It was a cold day today in Miami so my husband and I decided to sit outside together and enjoy our beverages. The music was so pleasant it took me out of busy bird road and had me feeling like I was sitting outside in a Starbucks in NYC! I was dancing my heart away in my seat teehehe. I ordered a Flat White, it was very well made it just wasn't my cup of tea. It's a rather bland beverage. I added some Splenda and cinnamon to mine for flavor. My husband got a traditional hot cocoa. The staff was so friendly and polite. They were working hard back there to keep all the patrons satisfied. Also kudos to them for spelling my name right on my drink! Totally made my day lol. I will definitely return to this location and probably decide to come here before I go to a different Starbucks. read more

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2 very negative experiences . Drive thru employee young short black brown hair . He made drinks .with bare hand all around top of my drink before he put top on I complained I'm on chemo going thru this epidemic like everyone else and told him he wasn't following protocol. He laughed and said I shouldn't be out . Manager had him put glove on , yet still laughing and smirking behind her back . Next 2 nights my husband went thru drive thru same people . He asked for 1 grande latte with only one one pump of mocha because I didn't want much sugar . Both nights they put at least 2 or more pumps of mocha . So much it looked like dark mud . It's not funny I believe they did it intentionally. They don't care about one wishes or safety or health . I called at 6:55 pm they close at 7. They just let the phone ring .i wanted my money back and to let them know I wasn't happy. read more

Starbucks - a cup of coffee on a table - Coffee & Tea Near Me - Miami, Florida

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It's one of the Starbucks in the area with a drive thru and enough seating inside and outside! Service is always good and no complaints regarding the fraps! read more

Starbucks - Chocolate Chip Fraps - Coffee & Tea Near Me - Miami, Florida

SERVICE: Poor. I don't know why every time I come here they don't know how to correctly make a Mocha Frapp they do it incorrect also, when I say I want whip cream I want it the employees didn't provide me with a sorry excuse for it. If I'm pay $5 for a coffee and I can go somewhere for cheaper I could of done that. I won't be coming here again. read more

Very friendly staff, very clean store, and impressively clean restrooms, despite the very superficial wannbe customers who frequent this location and don't know how to park. read more

I like going to this Starbucks right before taking turnpike west at bird road. Staff greet you with an smile. Is a nice location to enjoy a macchiato (one of my favorite expresso) music and ambience volume is just right to immerse yourself either surfing the web (free wi-fi) doing to quick check on the newspapers o just bringing your book or magazine while sipping that coffee on the cozy chairs by the window. read more

On the way back to airport, we stopped by. Typical Starbucks. Spacious. The restroom is clean. The baristas are friendly.

Slowest drive-thru EVER!! If you're in a hurry or on your way to anything do not come here! All Starbucks should have drive-thrus Signed, A new mom read more

Starbucks - Been in line for 15 minutes now - Coffee & Tea Near Me - Miami, Florida

Relatively quick service, but can't handle custom orders. I'm not picky, but if you want to be picky, you come to Starbucks. That's the whole point of Starbucks. I asked for a steeped chai latte. I got the wrong order - by then the other drink I had ordered was almost gone . I waited patiently for the fixed version and never got it. I kept looking up and making eye contact Incase they forgot my name to call it out. When I got up to ask about my tea, the guy preparing drinks had the nerve to tell me it had been sitting there and he didn't know where I was. I looked at him and told him, really? If you don't know where I am, and you are preparing a drink that is supposed to make up for an error - the least you could do is walk out of behind the counter and try to find me. There were less than 10 people inside. Come on.... Besides that every table was full of crumbs but not gross. Just inconvenient. Decent place for drive thru maybe . read more

I ordered an iced coffee. Little to no coffee flavor. Very weak and watered down. So little ice, it was not even much colder than the ambient temp when handed to me. My guess is that it was made immediately after I placed my drive thru order and sat on the counter dying while it took 15 min to get from the order screen to the pickup window. Either that or they just don't know how to brew simple coffee. This was NOT the Starbucks that I know and love so well. :-( read more