IYKYK..just in case you don't...Starbucks stop while traveling. Had my usual, no issues. Looks like typical Starbucks, service was quick. Drink was good. read more

Just go inside to order. Whatever food item it claims, in the mobile app, that they have - they absolutely don't have it. The app menu is a lie at this location. read more

The service was very nice!! Everything was correct and quick! Bagels perfectly toasted!

This is an easy on/ easy off stop along route 95 north and south. It took a little bit of effort to find the store, since it's not at either end of the parking lot, rather a standalone building in the middle of the parking lot. The staff were friendly, and the service was fast. I especially like they produced drip coffee by the batch rather than individual cups one at a time. read more

Frequent Starbucks goer. I had a frustrating experience while traveling along 95 today. Ordered on my mobile app, waited 15 minutes before asking when my order would be up. There was one person making drinks and managing drive thru, and two others not doing much of anything as far as I could tell. I spoke with an older woman who said they didn't have my order (without checking first), and then looked through the tickets and said it was in fact there - but there were 8 orders in front of it. During that 15 min I never saw any orders come up except for one for the drive thru. Wasn't able to stay to see how long that could possibly take. Super unhelpful, left without my drink. read more

My husband needed a caffeine pick-me-up, so we stopped inside Starbucks while driving down I-95 South on route to D.C. This drive-thru Starbucks is in the same lot as the Biden Welcome Center. When you enter the lot, drive past the Welcome Center and keep you eyes to the right - you'll see the stand alone Starbucks drive-thru structure. I hopped out of the car and went inside. I placed my order at the register. From what I saw, it appears more of the operation is set up for the drive-thru, with more staff manning the window and prepping drinks for those orders. There was one person at the instore register. He was friendly and I got my husband's hot coffee fairly timely. This was late August, so the place was busy with customers. Even though the pull is that this is a drive-thru Starbucks, the indoor seated area was nice - clean, neat, pretty modern looking. The building may look small from the outside, but the tables and seats are spaced where it doesn't feel cramped, so you if you are here with your family or small kids, it's possible to do a pit stop in there without too much hassle. No word on the BATHROOM though because I just ordered drinks, but I noticed they are TO THE RIGHT WHEN YOU ENTER. This Starbucks checks all the boxes and does the job... To all the travelers reading, be safe out on the roads and enjoy your trip! read more

My colleague and I stoped at the welcome center and decided to stop by the Starbucks before getting on the road as we still had a long way to go. We should have used the drive through because ordering inside...there was a long line and it took a while for us to get our order. If we were in a rush, I'd have been annoyed. read more

. Very slow service . Coffee tastes good . There are options to order using a phone or terminal, but that wasn't working .. If not for the wait time , we like this place. Love all coffeee and cold drinks ... nice and small bakery with pastries and sandwiches... there are few tables outside to sit and eat. Next to Tesla charging stations . read more

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Took 20 minutes and staff was curt. Most inefficient Starbucks ever... at a travel plaza!

Update the hours, they do not open at 5am! Contacted Starbucks for assistance and they were no help. Still waiting on a refund.

WORST possible service, PAINFULLY SLOW, THE MOST INCOMPETENT staff. Ordered Oatmilk shaken espresso, extra cinnamon, extra shot, 1 extra pump brown sugar, vanilla cold foam. Someone FINALLY got to my order to start making it. He stopped to read out my name 7 times. Proceeds to read the label 4 times out loud then pulled espresso. Then Read the label 2 more times. Then added ice. Then Read the label 3 more times then added syrup, which the first pump completed missed the cup. Then read the label 2 more times then filled the cup with oatmilk to the brim. Then tapped the cinnamon shaker once, completely missing the cup. He handed the cup to me, repeating my name twice. I am beyond angry at this point. I said you forgot vanilla cold foam. He sucked his teeth, rolled his eyes RE-read the label twice, rolled his eyes and handed my cup over to someone else, who had to empty 1/4 of the cup to add the foam on top. This whole process took exactly 38 minutes. I am beyond furious. Skipped stopping at Maryland House and Chesapeake Welcome center just so I can have a Starbucks drink. As long as I have been a loyal Starbucks customer this...THIS LOCATION has to be the worst of the worst. Negative ZERO STARS!!!! STARBUCKS, what are you doing?!?! read more

Starbucks - I've never seen an oatmilk shaken espresso look and taste like this. THE WORST EVER - Coffee & Tea Near Me - Newark, Delaware

Stopped here like everyone else because I needed to use the facilities and also get some Java. I can't say enough good things about this place. The service was quick and attentive. The barista verified my order and we had a laugh about it before I took the cup and left! Friendly service, reasonably clean bathroom and the experience brought a smile to my face. Keep doing what you're doing! Thanks for the pick me up read more

Please beware of this location! I ordered a mobile order more than 30 minutes before closing, and the doors were locked. Seems like the workers closed up early without any consideration for their customers. They were packing up inside and would not open the doors for me so that I could get a refund. When I was on the phone with customer service, I saw the employees walk by me and go into their cars to leave without any apology. Truly have never seen anything like this. read more

Starbucks - Coffee & Tea Near Me - Newark, Delaware

It says it opens at 5 am, clearly they don't. It's 6:08 and there's no one in there. Terrible service.

Poor service. slow service. Drink not made correctly. Don't waste your time driving or walking over to this store at the Biden Welcome Center exit. read more

So disappointed in this Starbucks. I thought it would be so cool as it I a drive thru on a major Highway but the bathroom was very dirty and the garbage cans were overflowing with garbage. The bathroom also was extremely dirty. I don't like it when these places are filthy read more

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Stopped here for some coffee at this location one morning. Got Me some hot coffee and we both wanted some cream cheese bagels. Pretty busy in the mornings here since its in a busy district in the downtown area. But we sat outside and enjoyed the view. No complaints. Nice baristas. We will be back again. read more

[945] 6/18/2019 It's located on a busy highway so many people stop for a hot drink. This Starbucks is VERY slow.. I mean very slow... It took a long time to get our order. A few nice outdoor chairs. If I come back I hope the service is faster. read more

Starbucks - Coffee & Tea Near Me - Newark, Delaware

Believe these other reviews - I didn't. And then I went through the drive thru line. 2 cars in front of me and it took me 30 minutes to get my 2 drinks. No joke! This is the slowest Starbucks in America!!!! read more

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This is the drive through. Slugs move quicker than this Starbucks. Hitting 20 minutes in line with only 5 cars ahead of me when I pulled up. Lord, I made a mistake going here. But the line for Dunkin's inside was too long and cash only so I took a chance at the drive through. This was an epic fail. I hope o do not run out of gas while in queue. Maybe each bean is ground individually and then inspected by hand? That would make sense. But this is Starbucks and not third wave coffee. read more

En route to New York, the BoltBus driver gave us a 15-minute bathroom and food break so it behooved me to make use of this given how cramped and uncomfortable the bus was. The Starbucks is a medium-size kiosk without any walls, much similar to those in the center of malls under escalators, elevators, and stairwells. It must get busy because there was a dedicated line delineated with a rope like at an airport. There was no one in line around 1:30 pm on a Friday. The cashier was friendly, in a good mood, and took my order and spelled my name right! It's really the little things in life. The barista was matter-of-fact and stoic and called out my name and handed me the drink, a venti white chocolate mocha. The flavors were consistently Starbucks-awesome and it was served hot. Definitely pop in here for a coffee or one of their delectable pastries.... read more

Starbucks - Pickup area - Coffee & Tea Near Me - Newark, Delaware

Drive wait was a lot longer than expected, but the staff was polite and professional......., the food was ok.......

They arent taking orders through the drive-through, and one drink added 30 minutes extra to our commute. Service is horrendous. Also, ordered a Chai latte. Instead They gave me a regular coffee. Don't have another half an hour to spare. read more

Visited this location on July 7, 2024. From my experience it was the most unorganized, chaotic, and worst service I have witnessed in a Starbucks. Customers were already waiting long periods of time and complaining to the baristas. I witnessed several customer want to cancel their order which the baristas shrugged and responded with a careless effect. Some customers walked out on their order. In my case, the order came one by one and on my fourth drink the barista didn't make what I had ordered instead just made a drink to hand out. At this point, I walked out. I understand this location is busy but proper teamwork would go a long way for their efficiency. read more

Starbucks - Coffee made incorrectly. Not what was ordered. - Coffee & Tea Near Me - Newark, Delaware

Waited a long time and got my drink wrong. Seems like one person was doing all the work while 8 others were just standing around. One guy I noticed eating and then barely washed his hands after licking his fingers. Without drying his hands and without gloves he heated/prepared a drive thru persons sand which. Ick. Included is a picture of my strawberry refresher. Didn't come with strawberries. Looks gross. Tastes wrong - tempted to dump. read more

Starbucks - "Strawberry refresher with lemonade" - Coffee & Tea Near Me - Newark, Delaware

This is one of worst managed Starbucks! Everything is disorganized and employees runs around aimlessly. I waited 20 minutes for a simple drip coffee. read more

Had to retrieve my account to complaint my experience here today 05/19/2024 12:16pm with the lady who was taking drive through order /cashier. When I order my oleato golden form which I ordered a dozen times at other locations, I specifically make sure with her no dairy. Then the drink came with heavy cream on top, I asked her and she said "it comes with the drink" with attitude. I insist her to re do it since I have severe reaction with dairy/lactose. She went back, pour the drink angrily and make a new drink herself within 10-15 second. The drink looked so different. I am really skeptical about it but chose to trust Starbucks and humanity. God, i was so wrong! my stomach still hurts so bad even after a couple emergency stops. Busy location, proceed with caution. read more

Starbucks - Coffee & Tea Near Me - Newark, Delaware

This is the worst Starbucks in the whole entire world. The employee who take orders is sooooo rude. 1st She cut off our order, told us she got it, then got almost entire order wrong ,and refused to fix the order. She missed an item, when I go back to get it. She demanding me to the drive thur then ask me go side door. WTH!! If you can avoid this place please do!!!! Statksucks for this one!!! read more

$8..... $8 for a crumbly fucking mess. What the fuck actually is this. I don't mind spending $8 but when you to stupid to make a simple wrap. You shouldn't be working here. Also had to wait 5 min at the drive through for someone to answer. read more

Service sucks they need more help. I have seen the reviews and a year ago was horrible, is starbucks even care or taking note?

I would like to please give a shout out to Jacob. I am here at 6:00 in the morning. I need to still go another 200 miles wonderful customer service! Awesome job! read more

Love stopping on my road trip for a half hour wait to get a cup of coffee from a drive thru. A+

I LOVE Roy Rogers. It is my number 1 fast food joint. No other fast food place has the quality roast beef sandwiches RR has. My husband worked there in HS and continues to want to eat there. The quality and consistency of food was great then and continues. Fried chicken is very good and the Double R Bar burger too. Wish the old slaw recipe was still used and the apple crisp still existed. Can we petition to bring them back??? read more

This Starbucks is so annoying it makes me want to avoid them completely. No regard for customers at all. Waited 30 minutes in the drive-thru (sounds silly but not worth trying to get out of line to go somewhere else). Forgot an item in my order. The guy in front of me left and a car behind me. Total passive aggression at checkout and definitely no apologies. Don't be tricked into thinking it's faster. The rest of my day I was late to everything. read more

It's a Starbucks. My main gripe was that it took 45 minutes to get our drinks. They were definitely understaffed for the day after Thanksgiving. You'd think that being in a rest stop area for years they would be prepared but they weren't. Everyone waiting on drinks looked a little pissed off. read more

Absolutely the worst Starbucks with incompetent staff who asks you to repeat your order 5x and still gets it wrong. Didn't even order a fancy drinks Literally asked for a ice black coffee and they put milk in it... Service is slow which I can't seem to comprehend since all of their customers are drive thru read more

As I was coming back from New Jersey, I stopped by here for some coffee before hitting the Baltimore metro area. This SB location is attached to the gas station along the way, sitting in the center between the northbound and southbound lanes. As it was raining hard, most people were using the drive thru. I didn't want to wait, and I like the rain (especially since we rarely get it in Southern California nowadays), so I walked the 25 meters in the pouring rain to the front door. It was quite a refreshing walk. I walked in and ordered my iced latte. The cashier had an upbeat personality. They processed my drink pretty fast as well. While they were making my drink, I made a pit stop. I can saw that this store is kept pretty clean. A good experience, and a convenient one. read more

Starbucks - Coffee & Tea Near Me - Newark, Delaware

Worst Starbucks ever. They closed over an hour early and all the workers were in the back smoking. Yelling at the customers in drive that they were closed. Another time I went, one of the works were speaking an in over exaggerated Mary Poppins voice, which would've been hilarious if it didn't make the order itself take over 5 minutes to make and for them to mess it up. Save yourself the hassle. Don't go here. read more

They took 30 mins to make our order and they got a simple drink wrong when we told them the order was wrong they ignored us and kept making other orders we waited ten minutes to add cold foam! Horrible customer service! There was also a lady next to us who got her order wrong and they completely ignored her. read more

This might be the slowest Starbucks I've ever been to. We waited nearly 20 minutes for our order.