One of my lesser experiences at this location. The indoor seating area had not been cleaned recently and there cups and napkins left behind by albeit self centered but long gone customers. The clerk who rang my order was polite and efficient. The barista was slow as molasses and took longer than what I'm accustomed to make an iced coffee beverage. I sat outside and watched as a customer seated inside used a paper bag to kills flies against the glass. Lovely. read more

Starbucks - Customer killing flies. - Coffee & Tea Near Me - Novato, California

I love this location. They are fast, efficient, and friendly. I can't stand the drive thru location. I'd rather order on the mobile app and walk into this location knowing I will get the right order prepared properly without unnecessary wait. It's so close to the freeway, there's plenty of parking, and the staff work the mobile and in person orders in an efficient way that minimizes confusion and or unnecessary wait. When you go to a corporate food/beverage you expect efficiency. This location nails it every time. Fiver, read more

Starbucks - Cranberry Bliss Bar - holiday seasonal treat for my older daughter - Coffee & Tea Near Me - Novato, California

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Isabela is helpful and friendly Baristas are Very busy with online orders, but they have plenty of outdoor seating and a huge indoor location as well read more

Starbucks - Coffee & Tea Near Me - Novato, California

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This is one of my favorite perks at Starbucks they give you a lot of perks if you use your member card thank you Starbucks for the birthday gift read more

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Parking is nearby, easy to access in the shopping center. There's some seating outside which is a nice break from the crowds, weather permitting. It's a typical Starbucks with food and drinks. I wish the bathrooms were a bit cleaner but they're fee to the public which is always a win when you're in a pinch and gotta go. read more

This place is quiet, spacey and good music. The barista is to be tipped for this drink. Amazing service and the presentation is absolute. I definitely recommend this place. read more

Starbucks - Java protein chip - Coffee & Tea Near Me - Novato, California

Major shout out to Tyler Brody and Melina for awesome service for Tyler fixing my drink and for the best sandwich in town the tomato mozzerella. I have diabetes and used to love the lemon loaf but I'm trying to watch my diet. I used to work at olive and their service wasn't as good as Tyler's. Before Tyler took over the bathroom was never clean and it didn't feel like a Starbucks. I love how he values his customers. Best Starbucks in Marin for sure. 10 stars. Ask for Tyler here and Scott at extreme and tell them Rachel sent you. out of Marin city San Rafael and olive this location is totally the best. I recommend the yard sale and Everest at extreme and then come here to follow up with the strawberry açaí lemonade the vintage oaks ultimate duo. Also my mom is retired from channel 5 and if she was still there I would totally put them on TV this is the spot and so is extreme. Coming from a dasher I love how Scott understands. Also, this is the only Starbucks where I can talk to Tyler about cars and that is awesome. Also major shout out to destiny and the team for making it awesome read more

Starbucks - Coffee & Tea Near Me - Novato, California

Thank you Jake! The staff here are so great, but do keep in mind that that's what makes it popular, so there might be a line.

I got my birthday drink here today!! Melina, she made my b day drink so perfectly! Just made my day so much better! i love it my drink! Thank you Melina! Your amazing! read more

Low staffing, names called out when ready many customers not knowing if it's ready. Very slow service bathrooms filthy. Was not like before, maybe due to being a holiday. Will try once more again. read more

I wanted an ice water with $9 coffee and they said I had to pay $.25 for the plastic cup! This is robbery who charges paying customers for water read more

I had a great experience today, 8/26. Dre did an amazing job, she assisted me in my order. Her personality is so welcoming 10/10.

I go to this Starbucks about every 3 weeks, and I love it! I was so sad when the Gingerbread Chai Iced Drink stopped because it was seasonal. But I still love Starbucks. There yogurts are great and Mocha Frappuccino was da bomb. The service was great and the cashier was very nice. And I remember when I was at a Starbucks in Los Angeles asked for only one pump of of Mocha (they usually did 3) and they still gave me too much. But they will always follow my order and make it right at this Starbucks. The ambiance is great and really chill. I recommend this place to everyone and I hope you will enjoy read more

The employees must really hate working here. I was in here at 9:30am on a Friday, nobody in line. I stood at the register. The employees talked amongst themselves, a few people made eye contact, yet nobody acknowledged me for at least 3 minutes. Yikes. read more

Really clean whenever I come in. Never a huge line but I go in the evenings to get a hot chocolate before a softball game. Hits the spot and they are always happy to take my mug to put it in versus using a cup that it'll get cold super quick in. Restrooms are always very clean as well. One of the better locations I have visited. read more

This is probably one of the slowest Starbucks I've ever been to. Although the parking lot and location are convenient, it just isn't worth the wait and the quality of the drinks sadly leave me disgruntled. There were 2 people in front of me in line but it took an unusual amount of time to place my order. Once I got to the counter, I tried to order nitro cold brew with cold foam. I had to repeat my order more than 3x before the barista understood what I wanted. Once I received my drink, it was made horribly. The cold foam didn't set/blend correctly which made my drink more like a latte. I also believe they were understaffed at the time. With only one person taking orders and prepping food while the other made drinks, it's no wonder that that the line had difficultly moving along. read more

90% ice 10% coffee Finished in two sips Good customer service but the cup was mainly packed with ice read more

Starbucks - 90% ice 10% coffee - Coffee & Tea Near Me - Novato, California

This store has the Clover machine for reserve coffee so that's a reason to stop in. The drink-ordering is speedy and efficient while the drink-making is slightly less so. Noprobs as they have a good number of seats both indoor and outdoor. The convenience factor of being among other stores and within a shopping center is great. They are right off 101 at the Rowland Blvd exit and is pretty easy to find. The third Novato exit if going northbound; the second Novato exit if going southbound. read more

What happened Starbucks... I know it's the holiday season. I know everybody's busy. But remember if I'm paying five dollars for my drink I want it to be delicious. Also It would be nice if The garbage cans weren't over flowing. I will be back again soon. See my pictures posted below. read more

Starbucks - Coffee & Tea Near Me - Novato, California

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best place for a start of the day with the yummiest Frappuccino's !!! polite staff !! cozy sittings!! and read more

Starbucks - the interior of a coffee shop - Coffee & Tea Near Me - Novato, California

Starbucks is a love hate. I love going and grtting a consistent store and order, but this location has seemed to just die like the one down the street did. They closed a location 5 minutes away last month and this location isnt doing any better. 2 employees for run orders all morning is probably stressful since one has to prepare food and orders while the other makes coffee and stock. Looks like they need a leader or manager as back up. Coffee wise its the same mids im used to! read more

Starbucks - Coffee bar inside - Coffee & Tea Near Me - Novato, California

So please explain to me why it took 20 minutes for me to place my order when I was the first person in line-and mind you no one manning the cash register? Also. How does an order that was placed after me and no it wasn't a mobile order come up first? You need more than 3 people working on Wednesdays after 12 when you're running a 50% off promotion! read more

This location is always a nice one to get a cup of Joe and chill for a bit. It does get busy, especially in the morning, but the staff are always friendly. It's always clean and neat. Though they do run out of cup sleeves from time to time. read more

Starbucks - Coffee & Tea Near Me - Novato, California

**3.5 STARS** Went here with my girls and the S.O. this past Sunday for a quick recap of the XMAS party we just attended... and for the S.O. to get analyzed by the girlfriends! Anyway, this token Starbucks... was packed for a Sunday night! It reminded me of the Starbucks by California St. in SF... Every single table was occupied and fortunately we managed to get a table for four. Friendly staff... and I know it's Novato... but it took forever to get our drinks... I know... I'm used to the SF paced but it was just really slow.... read more

Starbucks - Salted Caramel Hot Chocolate - Coffee & Tea Near Me - Novato, California

I was just accused of, oh, let me get this correct, "stealing coffee by placing an order via mobile." That is correct folks.... IF YOU DARE PLACE 2 orders back to back under same name, same account, for a very similar order, and walk in twice. Heads up, you run the risk of being accused of being told, "We already made your order! You can not get a second drink under the guise of one payment!" I am horrified and disgusted I had to prove I paid twice!!!!!' read more

Starbucks - This is their definition of "light ice"!!!! - Coffee & Tea Near Me - Novato, California

My last experience here was good but the 4-5 prior visits missed the mark with my drink or group order. I rarely have that happen. I did notify then of the safety hazard in the woman's stall and that the baby changing station was down (not the danger) but it allowed me to see that someone had detached the belt aka safety belt so your kid won't roll off and crack their head! Employees expressed concern and I didn't wait to see if any action was taken. I am putting it on yelp bc I told them they should put "out of order" or do something before a tragedy strikes. I explained that since I had informed them they would be negligent if they didn't do anything. I assume the Starbucks giant could afford any lawsuit but the expense or bad PR is a lot more if something were to happen. read more

Starbucks - Can't strap a baby in without the strap. And personally I would never used the likely infested area with its germs and all! - Coffee & Tea Near Me - Novato, California

When I need to find a good reliable place to get work done, Starbucks is always there to rescue me. After a quick trip for some Costco grubbin', my friend and I cruised over the shop in the local center. The first thing you notice is all of the people who brought their dogs and sit outside at the pet-friendly tables. Next, the inside is super homey and there's even a fireplace in the corner and couches along the wall. Nothing is over industrialized and they maintain the classic look of a Starbucks. I ordered the coffee Frappuccino with whip. Since it was kind of late in the day, I made it a decaf and even the contact high of other peoples' caffeine (or maybe it was the sugar) piped me up to power through the rest of the work day. This Starbucks is super busy so it's a good idea to come a bit earlier and nab a seat. It's literally packed the entire day but it's a great place to get stuff done and watch all the folks hang out with their pups outside. I definitely dig this location! Food: 7/10 Service: 7/10 Price: $ Atmosphere: 9/10 read more

Starbucks - Coffee & Tea Near Me - Novato, California

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I just wen to Starbucks this morning. Kierra served me and was amazing she is so funny and literally makes my day. I am so glad she is part of the team!!! Thank you for everything novato vintage oaks Starbucks. read more

Starbucks - Latte - Coffee & Tea Near Me - Novato, California

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I'll confess I'm not a huge Starbucks fan, but as Novato/North Marin options are limited in terms of coffee after 2 PM, we often end up here. And I'll also confess this is one of the worst Starbucks we've been to. They're either understaffed (OK, most of them are, or seem to be), confused, and/or the quality is not consistent. My iced tea is like iced water...what a ripoff. Not only that, but the place is usually dirty: crumbs/coffee stains on tables, floor is messy, garbage is overflowing. There's no excuse for this, but again, the bar is extremely low for coffee places in general, and in Marin, you could make a fortune selling the stuff out of a wagon. Not recommended. read more

The inconsistency in drink making is growing very frustrating for me. Today I ordered a vanilla latte but no vanilla or very little. By the time you leave get back in your car and discover the lack of vanilla flavor, I'm too far away to go back to correct it. The problem I have is sometimes it's perfect, yesterday was, today not perfect. I guess my advice to myself and anyone reading, taste before you leave. read more

This location is pretty consistent with drink creation, which is great considering a lot of the locations I've been to in the East Bay being very inconsistent. They are situated in a popular plaza so this location can get pretty busy. Occasionally, wait times for drinks/pastries can be awful, but not enough to the point that I would steer clear of ordering here. Besides, if you're in a rush, you can easily order ahead of time via their app and it'll be ready for your pick-up as soon as you get there! That would be my best advice because it usually is busy most times of the day (there must not be that many Starbucks out here!) There is plenty of indoor and outdoor seating which is great if you'd like to buckle down and work on things. read more

After dropping my car off at the shop, I needed a place to work remotely in the morning. Good thing for coffee shops with free WiFi... I hit a bit of the morning coffee rush, but service was efficient. The barista was so friendly and polite, it made a difference when placing an order. I sympathize with those who aren't morning folks, but when you've got a job to do, putting in a little effort to be courteous goes a long way. I ordered a sausage/cheddar/egg breakfast sammich and a tall white iced tea - both were ready in a timely manner and I could begin work without waiting on anything else. The employees do a good job keeping the place clean and are friendly when trying to sweep around customers. The bathrooms were clean as well, which I greatly appreciated. A positive Starbucks experience! read more

Great place to work. The community table is off to the side and has the feel of being private. The new table does not have the socket plugs under the tables. It not free-loader friendly. 4/9/17 A year after my last update and I'm still coming to this Starbucks. The location has updated its surroundings to a pleasing decor. This is still a very busy store. It's often hard to find a table. The Police officers still come by late night for their coffee breaks which gives the complex a safe feel. The students still study here and friends still meet on Sat mornings. This Starbucks is a fixture. This year the restrooms seem cleaner. read more

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Today I drove over a massive bolt, got a flat tire, had to put on the spare, and drove to Costco to have it fixed. While I waited two hours I cancelled all the other things I had to do at this time, and I dealt with a banking issue where the bank mistakenly cancelled my check scanner account. One hour there, and back to Costco to find that there is another screw in another tire. So, I had to wait again, this time at Starbucks. As I tried to choose a type of tea to have the barista looked at me and said, "Are you having one of those days?" Flustered (I didn't know it showed), I told her a bit of my day. When she handed me the tea she said that it was on her, and that she hoped the rest of my day went smoother. My husband spends about 1 billion dollars annually at Starbucks. Now I know why. Thanks, Starbucks and my barista, for a little human kindness on a bad day! read more

Stopped by here after spending a couple bucks at DSW, and I'm so glad I did. The weather was a little overcast-- I was a little hungry and a touch cold. Came in and ordered a vanilla whole milk chai tea latte, hold the foam, please! It was perfect. The setting was perfect-- jazz, great paintings on the wall of musicians, a long, wooden picnic type of table by the window, comfy chairs, and a spacious room. I will return for drinks, and maybe even to get some writing down on the gorgeous table by the window. read more

Starbucks - Reach in cooler - Coffee & Tea Near Me - Novato, California

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The Starbucks we have come to depend on for our morning dose caffeine/crack is now serving keto friendly egg bites in a variety of flavors. My favs are egg white red pepper and guyere bacon. Don't forget to ask for the siracha sauce. Skinny cinnamon dolce latte with almond milk is great accompaniment. This particular establishment was clean, fast, efficient even though it was pretty busy. Seemed to be a lot of local regulars hanging out. read more

Starbucks - Bacon egg bites ( ) - Coffee & Tea Near Me - Novato, California

Oh my God I get it can be busy but I sat in there for 25 minutes literally after I ordered my drink and people after me complicated drinks and got there just before me and I just got 2 refreshers which they already have made !!!!! I finally said something, and of course one of the drinks which is sitting out the whole time, and then they finally just made the second one kind of ridiculous. It could at least tell me my first drink was ready. read more

Always the best... wish prices was a little lower but the best always cost more. Very respectful ladies... deserve more than they're paid for sure read more

i hate to give a bad review but this was one of the worst experiences ive had at a starbucks which is normally a fairly pleasant and quick experience. the store had what i consider a normal amount of patrons, with maybe 6/10 seats filled with only a half dozen people standing, so not busy for a saturday. i had a refill coffee in my insulated cup with extra cream which was served with more cream than coffee and was room temperature in about 1.5 minutes from my order. i also ordered a small cup of strawberry grains and a sausage sandwich. i posted up near the counter so i could grab my items and leave and enjoy my breakfast. i waited 7 minutes and found my sandwich had been sitting on the counter uncalled for about 5 minutes and was already cold. i asked for it to be reheated and after a minute no one had even touched it. i immediately took it to the counter and asked for a refund. the staff dod offer alternatives but unfortunately i had spent 5 more minutes in the store than i had and had to leave. Starbucks, this can be fixed, the staff needs to pay attention to orders and drove getting those orders moving off the counter, calling peoples names would help, as in you have to call peoples names, no one is a mind reader and keeping orders out of view doesn't help us drive you to getting our orders. second, serving cold coffee is a total fail, you guys literally have one job, coffee, everything else is secondary. i suggest active supervision keeping things moving and helping the staff meet expectations and delivering the consistent quality product we expect to receive for the price. left here and got down the road after being frustrated only to find mu favorite coffee cold and over creamed. read more

Morning staff deathy slow and aloof staff. Lack service with a smile. Poor listeners. Took forever to order and load card .Poor listerners. One star finally got my egg whites bites not under cooked as before. Trainee during card n coffee , really? read more