this place is actually awful. they take 29 minutes to make your drink and are rude. worst place.

My drink was smaller than normal but had more ice than usual. They also did not write on my cup even though that is the new policy. They also charger more even though I got less drink read more

Starbucks - Coffee & Tea Near Me - Plattsburgh, New York

Clean place. Service was quick. Ambiance was chill. Always go for the cafe latte. Parking space read more

They seem busy in the drive thru but the dine in is quiet. Staff are not that friendly and courteous. Untypical service for a starbucks. Place is somewhat clean. Spacing with each table is adequate. read more

Starbucks - the inside of a coffee shop - Coffee & Tea Near Me - Plattsburgh, New York

Great staff! Considering the product is the same at all locations; staff that does a good job is key for me!

I of course love the coffee, and the service is fine. this is about their hours of operation and location. these guys..they will just be closed out of nowhere. they are closed when others are open, like they are special or something. "banker hours" I like to say lol. lets just say I have never gone to burger king and found them closed for a holiday or for some "facility problem" but this seems to happen at Plattsburgh Starbucks. they had a theft awhile back, someone stole a register, stupid, with nothing in it. but it took over FIVE WEEKS before they got another one-and they kept the lobby close this whole time! and dear god, the location ..just horrible. they were not thinking when they got the place. its an accident hazard, just horrible set up and location honestly. the entrance is right at an intersection, and the drive thru entrance from Cornelia isnt accessible west bound. people wip in blindly only to find the drive thru line almost into the road. almost impossible to park. it reaches a critical mass at about 6 cars. this is common knowledge, not just my opinion. Ive seen 3 fender benders and one moderate collusion through the years. I figure eventually they will move to a better location but I have watched a few come and go and they havent moved. read more

Handed them my reloadable card with $40.00 on it. Realized it was never handed back to me. Called back and everyone denied they took it. Someone just got 40.00. Girl hung up on me when I said I wouldn't be going back. Couldn't have cared less. Guess this is how progressives conduct business. read more

Nice surprise location but most welcome one. We stopped by on our way from Canada. We thought that we would hit the location in a Duty Free on the Canadian side but that location closed at 6pm so no luck. The location was small but working hard and it was really welcome because driving 4 hours from Mont Tremblant in snow was really tiring and hitting Adirondacks into the night with more snow coming required some fuel. read more

Always a little busy. Like to stop here when I hop off the northway. Never had any bad service.

Forgot to check in!!!! Anyway I needed a bring for the road back home and I got fast service but the guy at the drive thru was not super friendly. I can say that the strawberry refresher is the best thing ever and I wish we had them in Canada. Worth the drive. But this is a chain shop so I believe that they are all the same and only the service makes the place special. read more

Starbucks - Coffee & Tea Near Me - Plattsburgh, New York

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Service is poor. The folks that work there are more interested in themselves, not even each other. Rude servers. Slow service. Quality of food as expected. read more

my favorite place to go before work every morning. wish the lines weren't so long but its always worth its wait. always kind staff

I love this location. It's small and cozy but with everything offered at larger metropolitan SBs. What sets them apart from the many SBs I've frequented is the exceptional customer service. Everyone is knowledgable and efficient while being genuinely friendly and upbeat. No undue attitude here. Just uplifting friendly staff. It's such a breath of fresh air compared to other locations. I do have one issue though which is the only reason I'm not rating them 5 stars. They have a lovely tea selection. BUT...no lemon wedges and no honey. I know. SB is a coffee house and not a tea parlor. But if they offer a nice tea selection they should offer basic tea add-ons to compliment the product. read more

My favorite Starbucks location!!! All of the staff here are absolutely wonderful. They are all so friendly, bubbly and willing to make whatever crazy concoction you throw at them!! Couldn't recommend this location enough. It's always such a positive start to my day! read more

Starbuck's is a very nice place. I usually get a Frappuccino, 5 shots and, of course, whip cream. My granddaughter loves the cake pops and she tricks me into buying them! I have tried them and I think they are a waste of money, actually they ARE a waste!! They are pretty expensive though, because for( a Frappuccino and a cake pop) it is 16 BUCK'S!!! But I will come here again!! read more

Being from NYC this is arguably the best Starbucks i've been to considering the fast and friendly service - along with the availability of empty seats. There's a nice authentic feel complimented by the leather couches, lamps and decor on the walls. This is definitely the place where you should get your coffee or in my case latte! read more

absolutely love the shaken brown sugar espresso but I pulled three white cat hairs off of my drink and have now been sneezing all morning :( please don't make drinks with cat hands read more

As of today, 8/21, this location is temporarily closed for remodeling. Doesn't show on Starbucks locator or app. Assume they'll probably reopen in a few days. Visit the licensed stores up the road in the Price Chopper or across the street in Target if you need a Starbucks fix. read more

What is there not to like here? Small town location here with a drive thru! That is something you won't find in major cities. How about that nice small town smile and attitude? Sure why not! Swift and friendly service. I do not hesitate in recommending this spot. Note: this place accepts starbucks offers you receive in your email unlike the location at target in the mall. read more

The manager was so nice and accommodating with a small issue I had, thats always a good sign! Drinks are well made, in a timely manner Also it is never too crowded in here (...its Plattsburgh) so its perfect read more

Enjoying a good book and a great cup of coffee at my favorite Starbucks! Always, always, always get great service here. Love it! read more

Starbucks - Good stuff! - Coffee & Tea Near Me - Plattsburgh, New York

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Wow is this place a rip off stopped to get a venti coffee I pulled out thought it felt light the cup was 2/3 full this is a scam place don't recommend read more

Starbucks - Coffee & Tea Near Me - Plattsburgh, New York

I love the Java chocolate chip coffee with whip cream! Definitely worth getting in any season!

It's a small location I went to after not being able to find a local coffee joint open. It's dark inside with little seating. The chai latte was disgusting and I would have gone back to return it were I not on a schedule. I had to ask for a protective sleeve for it, that should be rule #1. Try somewhere else or hit Dunks. read more

Although this is a chain coffee shop and you can find a Starbucks in every city nowadays, this Starbucks has a "hometown" feel. When I moved back to Plattsburgh after living in California and Texas I missed a good soy peppermint latte. Within a few months Plattsburgh got one! Everyone that works there is super friendly and they all know me by name and drink. It's a nice feeling to go in somewhere and have people know you. Plattsburgh doesn't have many options for good coffee and this Starbucks does a good job with filling that void. It is more expensive than Dunkin, but so much better. The store is always clean and well kept too! All the baristas are superb and very helpful! read more

Pay by iPhone, socially conscious, pastries/foods are all high quality natural foods.

Great little spot to catch up on some work while sipping on a latte. Bathrooms are always kept nice and clean too!

my favorite starbucks! everyone who works there is fantastic, helpful, friendly and I look forward to seeing them every day! Amazing service and the best iced coffee around! read more

Small Starbucks location but a convenient to stop while traveling north or south on I-87. Was happy to get a chai latte here last week while to waste a little time while my friend's plane was late by an hour. read more

What a great experience at the rt 3 starbucks. Staff was so helpful and welcoming. I got a pour over and they picked out a special coffee blend to try our just for me. What a treat!! read more

Absolutely love the quality and the taste of the beverages but that price though. $18.95 for 4 medium drinks is insane!!!

Its..... a starbucks. What else do you expect out of it. Just like everyone out there. Otherwise know as "hey its better hen tim hortons"

This is one very nice peaceful quiet starbucks without all the violence of NYC. It was very peaceful to park, order coffee from pleasant servers and seat myself in a serene setting. read more

I'm a big fan of Starbucks business model. You can argue for days on the quality of their coffee (yes, others do coffee better), but as an experience and service it's really top rate - EXCEPT HERE. I travel frequently. I've been to Starbucks in probably 50 cities and at least 4 different countries. This is the first time I have had a CONSISTENTLY POOR EXPERIENCE in a Starbucks location. Everyone has a bad day. Everyone. I don't leave a bad rating for a bad day. I have been to this Starbucks 4 times. 3 out of the 4 were bad experiences. Rude. Slow. Didn't listen. Got the order WRONG, and didn't apologize. It seems insular and clubby, and not welcoming of newcomers. I don't need a new best friend, but I do expect a level of service and courtesy that is definitely lacking at this location. I spend a good portion of the summer in this area. I will avoid Starbucks whilst I am there. There is another location in the Target store, but they don't open until 8 a.m. I go to Starbucks for the experience. If I don't get the experience there's no reason to go to Starbucks. The coffee drinks are good, but not good enough to overcome the icky feeling of this place. I'm not a "never" sort of person. I would probably go again in appropriate circumstances, but I am very unlikely to go even a block out of my way to purchase anything at this location. read more