I stopped in to a quick catch up with a dear friend to this location. We ordered bagels and coffee. We dined in and were asked for plates and coffee mugs. This made the visit feel like I was at home. Kind servers and clean bathrooms. Few things to know. You can not tip with a gift card so have extra money for the great service tip. Extra parking behind the business. When you exit you can only turn to the right and then take round about to head back towards freeway. Plan on returning back soon. I have also visited the drive thru and wonderful service. This was the first time inside. read more

Starbucks - My delicious cream cheese toasted bagel. - Coffee & Tea Near Me - Rochester, Washington

Usually only visit Starbys infrequently as I have a few favs not far from our house but today opted for a quick visit and was quite pleased as the service was quick, latte was tasty and the serve was very kind! read more

My experience here today was stellar. The location is super convenient, being right off the highway. There is a drive-thru. The cafe interior was super roomy and large and bright, and was immaculate. I liked the lay-out of seating sections, and the fact that there were central tables and wooden chairs, counter seating with high barstool-like seats against one wall, and a round shorter table with four upholstered, plush chairs around it by a window wall. So...lots of seating variety. Also nice was the VAST array of Starbucks merchandise and gift cards available - holiday and otherwise. I've not seen any Starbucks with more merchandise anywhere. Nice. Also nice was a large barrel full of coffee grounds for gardeners, free of charge. Another bonus were the two roomy bathrooms, both of which were clean and stocked. Best of all? The staff here were super nice. I mostly dealt with Steffen who patiently explained to me which of my "stars" expired soon, what they could be applied to, and all the details about my Starbucks rewards (note: it's not as straightforward as one would expect!). He was super nice and helpful. And my breakfast sandwich was wonderful. All in all, this was a terrific Starbucks and I'd definitely stop here again when traveling to Portland from my home city of Vancouver. read more

I come to Starbucks everyday for your Mint Majesty herbal tea. I am unable to have caffeine. It would be really nice to have more choices in tea flavors. It would be nice to have a fireplace and more comfortable chairs. The lobby is almost all hard seated chairs very noisy when moved back and forth. They need some feet on them that doesn't make noise. Not a relaxing atmosphere. The music is not relaxing too loud and a poor choice of music for relaxing and enjoying your drink. Should be soft and relaxing music. It would be nice to see more breakfast sandwich choices. I love the impossible sandwich that you have And the spinach wrap. I think there is an overkill on displays when you could add more comfortable seating. When you come in and order and set down I think it would be nice to have your coffee or food brought to your table instead of having to go up to the counter and getting it. For the workers at my Starbucks they are stellar. I love all of them. We are currently without a manager and they get alone fine without having one. I really feel that the manager position could be illuminated. read more

Driving back from my semi-vacation in Portland the car, and the humans eventually needed a pit-stop (if you know what I mean) and since during the whole trip juice was needed, why not do it at the end of the trip. This is one pretty Starbucks, communal table, nice lighting big open area, all the fixings a Starbucks should have... even a drive through, as the person who I was talking to was on the headset, and I figured out he was doing an order. When we were here on a late Sunday afternoon, it was dead, and there was really no question as to what we were doing there. The staff was talkative, friendly, and even tried to upsell us on their current promotion of packaged coffee, very professional, and yet fun. If you need a break from the long drive North... or South, and you need a drink from the mermaid, here's another one along the I-5! read more

Starbucks - It's that big ass communal table. - Coffee & Tea Near Me - Rochester, Washington

What can I say? I'm the typical white girl ‍ I drink Starbucks daily without fail. I've never had a problem with this Starbucks location before, always has friendly employees and positive vibes read more

I was just stop by this location when I was on the way to Portland, and this is one of the best Starbucks locations I have been to due to its friendly service, music, and the overall environment. read more

Just got charged $17.73 for two grande iced matcha's. I had two add on's (cold foam and coco. milk) If someone can let me know if this is right, that would be great. I've gotten this order multiple times and have been charged a lot less. The girl that took my order also watched me like a hawk when the machine was asking for a tip. Looked really upset when I didn't want to tip and spend $20 two green teas. read more

Three of us stopped by the Starbucks today and there were several employees and yes they were busy but my friend who ordered about 5 minutes after me waited 15 extra minutes for a strawberry Refresh drink. We asked 2x and they the lady said, "I don't see your name". We proceeded to wait. And then asked again. After a few minutes her drink was pulled from the drive thru window area. My drink is really yummy which is the only reason there is any stars. read more

Bathrooms and outside were a mess . Trash can right outside the door was overflowing and strewn everywhere . I told them and they said. "The trash is not our responsibility ". read more

Starbucks - "The trash is not our responsibility " according to the baristas. - Coffee & Tea Near Me - Rochester, Washington

Right next to freeway; ladies working there are nice; takes online orders, if you want.

Solid Starbucks, pretty typical drive through experience. I highly recommend coming to this one if you're staying at Great Wolf Lodge down the road - GWL has one in their lobby, but they don't even have an oven and they take next to forever for simple ass drinks. You're welcome. read more

This seems to be our pit stop of choice on our way to Seattle or to see family in Washington. Staff is always friendly & this location is clean. I knocked a star off because the bananas were turning spotty & overly brown. This might seem minor but there are so many dietary issues with a few members of my family that are lactose intolerant & can't eat breads. It really limits food choices to nuts or fruit & my husband opted to just not eat. read more

See all

Quick service but they are often out of food items. Update 5-16-16 today stopped at 9 am and asked for an 8 grain roll- the gal working informed me they only get one a day and it was already sold. What the actual?? Seriously if they carry one a day why carry it at all. If it is on your menu stock up! read more

Too bad yelp does not have zero stars.. please see the picture of my no foam maciatto. I did not complaint but definately going to limit my visits here read more

Starbucks - Ordered no foam :( venti size but got grande in a venti cup - Coffee & Tea Near Me - Rochester, Washington

Store doesnt a drive thru which is a bummer, but store was almost empty and drink was made quickly. Customer reps were friendly and a nice little store to visit. Near a marriott property which is nice if staying in the area. A very short walk of a couple hundred feet from door to door which was nice. read more

I want to give 5 stars because I'm a Starbucks die hard but this location has a few grumpy ladies and the parking lot is tiny. Diffucult for trucks to park in parking lot if its even half full. One way traffic too so it can be tricky getting into drive thru. We stop here often and whine about the tight space. Park at Aarons and walk over. My food and beverage are always spot on. Its a pretty busy location so restrooms can get a little messy, poopy toilet paper on the floor once but they got right to it! Great Selection of food and usually stocked up. Some neat gifts in the lobby. Store is on the small side. read more

This location must not be the happiest place to work because they are not good at making the drinks we order (venti americano with cream is usually lukewarm and a request for a tiny bit of cream in my cold brew delivers a very white coffee) and if you complain the are very grumpy every time. read more

Rachel my barista was super awesome and talkative! She accidentally made my drink warm and didn't even seem phased or frustrated to make a new iced one! I have been sitting in this Starbucks for the past 30 minutes and she asks so many original questions to all her customers. Every time she greets someone, it's a different question. I hate it when some people always say the same "hi how are you etc. " over and over again. But she doesn't! She makes everyone feel comfortable and happy! Someone give Rachel a raise! XD read more

This location is the worst. Drinks are never made correctly. I have been a customer since they opened and people are nice but that is just part of the job, the main part is the drink....get it right........... read more

Went into the Starbucks in Grand Mound because the outside order line was backed up into the street. Was confronted at the door by a sign that gave two choices: One directed "mobile app orders"; the other "cashier". There was no explanation to indicate that if you did not do a mobile order you were to use the other line... i.e. "non-mobile app orders", nothing but "cashier". Now, I am not the brightest candle in the room, but figured since I had not ordered yet, I needed to do so BEFORE going to the "cashier". In any case, after standing in that line and being ignored for 5 minutes, another customer came in and went to the "cashier" line and was promptly waited on.. I left since I am sure I do not deserve any fru fru coffee drinks if I am unable to decipher their millennial signage. read more

This is by far the slowest drive through I have ever been to. Even prior to Covid, I've waited in line 15+ minutes each time. Workers are very nice, but don't seem to acknowledge how slow they are. read more

Online orders before people who are in the store? Longest wait ever. Should have just gone to Dutch Bros

I was exhausted after a family weekend at Great Wolf Lodge down the street and was looking forward to getting my coffee for the long drive home. I went through the drive thru and ordered a Venti Vanilla Sweet Cream Cold Brew. When I got to the window I was instead presented with a nitro cold brew so I kindly corrected my order. The barista apologized and walked off to go correct the order. She came back a minute later with another drink still in the original nitro cold brew cup that appeared to be what I ordered so I thanked her and drove off. Unfortunately, whatever was in the cup was not good and was not a Vanilla Sweet Cream Cold Brew. To top it off I was charged for the more expensive Nitro Cold Brew. Since we were already behind schedule I decided not to try and correct the drink for a second time and suffered through whatever the beverage was that I was given instead. read more

We have been waiting for 15 minutes while people just look at us and wonder what's going on now at about 20 minutes what looks to be the lady in charge asked us what we're waiting for apparently the ticket didn't print. read more

The service here is always amazing no matter what time of day I go in or go through the drive-thru! I went in around 9 this morning and thanks to Megan helping me at drive-thru I had a great start to my morning. If you're looking for a peaceful, secure feeling place to sit and drink your coffee, study or visit with friends, this is the ideal spot. By far the best Starbucks I have gone to anywhere in the area and in general! read more

My husband ordered a black iced coffee. They put sweeter in it and then said it was cause he didn't specify no sweetner. Wtf does black coffee mean? They lecture him saying it automatically comes with sweetner and next time to make sure to order it right. Also our danish was burnt and my smores bar was overheated to melted status. It was a ball of goo in the bag. Hey 17 year olds, don't tell a 30 year old how to order properly from, starbucks. Pretty sure we know how to make a black coffee, do you? read more

Quick and Convenient!!! Starbucks is a welcome addition to our little community!

I think this starbucks is better than any other I've been to. They arent extremely busy like most so i feel that I get the extra love in my drinks. Although i hate how high priced starbucks is in general. read more

Got s green tea latte. The cup was covered in green matcha and the content was poorly mixed. read more

Starbucks - Coffee & Tea Near Me - Rochester, Washington

I have been back twice since my last review and this location has really stepped up their game since my last review. I received fast, friendly service and my drink was made correctly and served up with a smile. I have been frequenting this location much more now that it doesn't send me into pre-caffeinated rage. read more

A great Starbucks! Very clean and friendly staff!!! A nice place to stop for a hot drink on a cold, damp day!

This Starbucks is one of those 'easy on/off the freeway' locations. It was uncluttered, the service was very fast, and the restroom was clean. read more

Always terrible customer service. No smiles or hellos or how is your day. Coffee always tastes bad.

The dirtiest Starbucks I've ever visited. Seriously, clean it up here folks. Trash everywhere, even our cups had coffee dripping down the side. read more

I called ahead to make sure they were open. . Arrived at 7:20 and they would not serve us any food, even sandwiches, because they're getting ready to close 40 minutes ahead of time. That will be my last visit to this location. read more

I had to make a pit stop while traveling to go visit my best friend. This location is just like any other Starbucks. It's clean, lots of tables and seats for you to enjoy your coffee. There's also natural sunlight that shines through the windows which was nice. The staff were really friendly and made my drink quickly. Also, I'm SO glad they have 2 restrooms. read more

4 out of the last 5 times that my wife and I have gone to this location they have gotten our drink wrong. It's a bummer that we can't trust the baristas to make our drinks right because they're all super nice and it's a great location. We order iced coffee with sweetener and breve. Starbucks recipe has it so the drink comes that way when you ring it up in the POS and still they make it wrong. I'm assuming cause the baristas read what is printed out on the label and don't know the recipe. My wife and I worked for Starbucks for a long time and know it's not the way we order or miscommunication. It's simply a lack of attention. read more

The Starbucks staff here need more training. I have ordered my favorite drink from here three times and they have never gotten it right. The service is slow and not friendly. They seem overwhelmed and unorganized. I will stop going to this Starbucks. Hopefully they get it together soon. read more