Rebecca is the sweetest. All our drinks were great! This Starbucks always has the nicest workers, and is always clean. Mocha cookie crumble Frappuccino is my favorite! read more

Starbucks - Mocha Cookie Crumble Frappuccino Blended Beverage - Coffee & Tea Near Me - Schertz, Texas

This place is getting worse and worse. Ordered two drinks in advance says 12 min to make I get there and still another 15 min. I understand busy morning but when I see people get there after me order in store and get drink after me not very good business First post was two years ago. This is the last straw. Once I use to the rest the cash that I have loaded on my card will not be going here anymore. Ordered a venti white mocha like always. Cup felt light. Took picture of how much was filled up but then my mom saw that it was double cup but also a sleeve. These people gave me a smaller drink but just put it in the larger cup. This is insane! Straight up ripped me off. Management and even headquarters should look into this. (Poured drink Into taller to see how mich was missing) read more

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Don't get me wrong, the staff is friendly. But more often than not the lobby is closed which forces a super long drive-through line. And that is not disclosed when making online orders. It's super frustrating! And I don't know if it's due to short staff or just laziness of the staff. But it needs to be addressed! read more

Unequivocally my favorite Starbucks. Always greeted each and every day. A great place to have that first cup of coffee for the day. The management is ever vigilant and sincerely cares about your customer experience. The service is great for a high volume store. I love the feel at home for veterans and everyday people. Very patriotic decor. Always events for the community. Starbucks compliments the local community. The baristas are friendly and strive to ensure all coffee is prepared to the highest standards. Many local family and community events are posted on a conveniently located bulletin board. read more

!!POSITIVE REVIEW!!! At first my coffee was gritty and a little bitter, I've never complained before (most likely just needed some more straining) but I came in and was hoping they could maybe fix it or maybe mix it a little more. And !! Dani !! was amazing. They helped me and made me a whole new coffee that tasted like it had love. In under a minute they've made my coffee and it was perfect. read more

This is definitely a location where you want to order on the app ahead of time and then pick it up, otherwise you will be waiting a long time. The girls who work here are always super nice, the wait time is just astronomical (especially in the drive through). read more

Starbucks - Starbucks - Coffee & Tea Near Me - Schertz, Texas

Come to this Starbucks once a week, so when it was closed it was hard but to be honest I didn't even noticed the difference after the remodel. Overall it's nice inside but personally the customer service is not the best. You're always waiting, no one greets you and they always forget something. Personally it's hard to come here in general because of the parking situation but it's only one in Cibolo. So for now it would do! read more

Starbucks - Coffee & Tea Near Me - Schertz, Texas

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Listen, I like Starbucks! Their coffees amazing. I come here to study. But the music at this location is just.... Bad. It seems like other comments have mentioned this too. They're playing so not studious music. I'm talking high pitched uncopyrighted club penguin music with crazy beats. Sorry. I just felt I had to say this. read more

So expensive. My daughter was trying to study and she could not. Music is too loud. The jalepeno wrap is not good either. Dont waste your time. Why are you guys playing one direction louder than their concert. read more

I like the fall drinks a lot like especially the pumpkin chai.... Mmm so good. But studying here is kinda hard cause of the music they play. Like who got the aux! Please play some more chill music! If I were to close my eyes I would've thought I was at a club read more

Use the app for morning order! If not you will wait . This location is really busy in the morning . The staff here are aways so friendly . The store is clean and desolated beautifully for the holidays . I went in to check for new cups but those go really quick at Starbucks . My americano was hot and made just like I like it . The vanilla scones are delicious. If you haven't tried one be sure to add it to your next order . read more

Cash only. Your $7.00 coffee turns into $12.00 as they constantly keep throwing the tip in your face. Insane how so much has changed. I noticed when you don't leave a big tip they get mad. read more

Starbucks - Drinks aren't bad but its always a hit or miss the turnaround of the faces there is insane . I swear it's always a good ones that leave. - Coffee & Tea Near Me - Schertz, Texas

I got this peppermint drink awhile back and it was NOT goodness for this tummy, I was not digging it, the service was mad good tho can't even lie with Starbucks always being packed. It was nice and clean tho so I give that a mood point (ambiance) very cool read more

Both restrooms were filthy, urine all over toilet seats and fecal matter!! GROTESQUE CONDITIONS ....neither of the two restroom doors lock....no napkins, straws or other utensils out on counter nor stocked in lobby for customers. read more

Starbucks - Visited on 02/02/2023 at 2:30pm 917 FM3009 Suite A - Coffee & Tea Near Me - Schertz, Texas

I have no idea why they even let people come in the store anymore when they don't service walk-ins. They were servicing the drive-through happily, but we waited for two minutes just to be greeted. Super disappointed it took me 20 minutes to get two coffeesz read more

We enjoy going to this Starbucks when we are out their way. The drinks are prepared perfectly for us and quickly.

I get better service at Taco Bell than this Starbucks. I've tried giving them multiple chances, but they are just lazy and don't even bother checking on customers who are obviously waiting on something. Maybe I'm just not cool enough to be in there? Lol idk. read more

When you ask for extra caramel they actually give you extra, this is my regular starbucks for a reason read more

Starbucks - When you ask for extra caramel they actually give you extra - Coffee & Tea Near Me - Schertz, Texas

Without explaining details of my experience, I just wanted to leave a 5 star review for the sweet friendly lady in the drive thru window this morning. Thank you for turning my Monday around read more

This place always has a long wait time. Gave them another chance today and placed the order at 3:23....arrived at 3:31 and got my first drink at 40....didn't get the other until 51. Crazy that people who came in 10 min after me are getting their drinks and after asking if they even got my second drink order I was told "she's working on it" didn't think an iced coffee took 11 minutes to make. read more

This is a good Starbucks. Big communal table where lots of people can sit, sip, and work. Also café tables for chatting and quasi-Bauhaus upholstered chairs for lounging. Outside, there is a patio and a breezeway. The high-traffic bathroom needed some TLC, but got the job done. When I am a laptop-toting road warrior on the northeast side of town, I am likely to stop at the Starbucks on 3009. read more

Starbucks - Hot chocolate in a "for here" mug at Starbucks on 3009 in Schertz - Coffee & Tea Near Me - Schertz, Texas

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I've been here a handful of times now. Ordinarily, I shy away from reviewing Starbucks locations, because well - let's face it - Starbucks is Starbucks is Starbucks is...well, you get the idea. Reviews mostly boil down to service, because everything is basically the same. So, why chose to review this location? Easy: the FANTASTIC seating options! Let's face it, Starbucks nowadays are small and packed with hard, uncomfortable chairs in the "fast food model" of "make seats uncomfortable so we move people in and out of here quicker". There are fewer and fewer locations with decent seating for someone like me - who enjoys to sit a while and read a good book. This location (one star deduction for the drive thru), is large and has plenty of decent seating. I am particularly impressed with the "breezeway" seating outside. LOVED IT! Service was the usual. Gentleman who took my order was nice enough, nothing special. Didn't wait long for my drink and food, which is unusual when you're dealing with a location featuring a drive thru. I HATE Starbucks started focusing more on building locations with drive-thrus. It never fails - the drive-thru customers always seem to take priority over those actually in the store. Today, that was not the vibe at this location at all. It was refreshing. The interior size, seating options and outdoor breezeway make this location head and shoulders above most! read more

This Starbucks has a great team of workers. They are very nice and always ask me how I am doing. I've been coming here for a few months and initially, I was upset that they always ran out of Oatmilk. In the last two months, my opinion has changed. I order the same thing every time and lately they are always stocked. This makes a huge difference. Good job. read more

Starbucks - Toasted Vanilla Oatmilk Shaken Espresso - Coffee & Tea Near Me - Schertz, Texas

Clean & comfortable. We found a place to charge our phones & had great service. Although they were out of my drink, the server apologized & suggested an alternative. Overall great treats-daughter liked her sugar cookie & hot chocolate w/almond milk! Husband had his latte & we just chilled for awhile. What else would we go at 7:30 on NY Eve?! LOL Thanks Starbucks staff! read more

Starbucks - Coffee & Tea Near Me - Schertz, Texas

The SLOWEST Starbucks in the entire USA! I've been here 4 times now while visiting the area for Christmas. (I know you're saying why come back 4 times if it's this bad, but we're in Cibolo y'all and the options are very limited for drive thru coffee) Anyways I thought "maybe they're training new people, maybe just short staffed" but nope, there is always at least 4-5 inside "working" and the end result is always the same. Waiting for a minimum of 20-30 minutes in line from start to finish. Now I know this is a 1st world problem but the coffee game is mastered and not new, what the hell Starbucks?!?! Somebody "owner/manager" seriously needs to take a course on productivity and efficiency and whip this place into shape. Imagine the profit return you'd gain if you actually shuffled people through in a timely manner. read more

This is the worst Starbucks, The employees are rude and take for a long time to make your order, and they always have an attitude.

I have this Starbucks location a 5 out of 5, it is exactly what you hope for in a Starbucks. This was our first visit to this store. It is wide open with lots of room. We were promptly greeted and there was no wait indoors, although there was a line at the drive thru. The staff was friendly and efficient. I will definitely be returning to this location! read more

Went to Starbucks looking for the color changing cups, after a quick conversation about when the next shipment would be and how they are going fast....Adam said he didn't need all the ones he had and handed over ones of his. Awesome service and definitely the definition of the Starbucks values. Day has been made, thank you Adam! read more

I've never been a die hard fan of Starbucks. But when I recently discovered their iced brown sugar oatmilk shaken espresso, I've become a shameless addict. This location is closest to my house and it never disappoints. My drink is always perfect and the service is always friendly. They have a nice drive thru window. I even signed up for their rewards program and earn 2 stars for every $1 spent. You can do this by downloading their app and preloading a Starbucks rewards card to use as payment everytime you visit. I have noticed long wait times occasionally, but honestly I've noticed this with so many other establishments. That is just the time we are living in. I could just park and order inside, but nah. I love the convenience of the drive thru window. I will wait patiently with a smile on my face. I'm sure I'll be there tomorrow. See you there! read more

Be careful if this dudes taking your order, they lost my yeti Coffee mug I brought from home, told me someone took it, call me 30 minutes later to say they found it under some papers but when I came to pickup it was dirty like they made a drink in it, he then refused to give me a refund, when I WASTED a whole hour, from the time of waiting for my first drink, driving back to work driving BACK to Starbucks to get my drink, that took an entire hour our of my day and they refused to give me a refund on my $6 drink, and when I kept asking for my refund he just walked away and ignored me. EXTREMELY unprofessional I will never come to this Starbucks again MANAGER HAS YET TO CALL ME AND MAKE THIS RIGHT, Extremely disappointed because I love Starbucks read more

Starbucks - Shift manager - Coffee & Tea Near Me - Schertz, Texas

New Starbucks just opened in Schertz on FM3009. It's Starbucks what else can I say. Just opened today with a local artist playing guitar inside the store. They have an artist drawing customers facing in front of the store. The inside of the store is very spacious. The outside seating is very spacious as well. This Starbucks opens up early at 4:30am to serve all your caffeinated needs. There's parking a lil bit of parking in the front of the store but I'm sure that will be crowed when more businesses move in next to Starbucks. There's additional parking in the back though. Stop by & enjoy a nice beverage. read more

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Didn't really know what all was in my drink. I'm vegan and That is very important to me

It seems like every time I go to this location something goes wrong. I ordered earlier and earlier and earlier on the app and it's never ready. Also you need more parking. Service is not great and I'm consistently disappointed. read more

I went into starbucks today to get my drink remade because it was messed up a few days ago and they took care of everything for me and I explained the situation to them. New drink was great. Thank you read more

I was very excited when this place opened up because it was so close to home. I really want to like this location but they are not doing so good. The best thing about this location is the employees. ALWAYS very friendly, polite, and smiling. They store is always very clean and the set up is very nice. Plenty of indoor and outdoor seating. What I don't like... 1. The drink quality is usually bad and the drinks are inconsistent. The drinks are either dull/flavorless or they taste burnt. Mostly they just taste like warm frothy milk. I can order the same drink and it NEVER tastes the same or even close to what it should. 2. Some days they take forever to make drinks or the drive through is extremely slow. I'm not talking about peak hours but random hours of the day. I still have hopes that this location will improve so I will continue to go on occasion. C'mon Starbucks... you can do it!! read more

Never really had issues with this Starbucks til today. This is just kind of lame, paying almost $6 for a half full drink. I asked the barista to remake it the first time around cause it was completely full with ice but it looked like she was having a rough day so I wasn't gonna say anything again and I'm not gonna take it out on her but ‍ read more

Starbucks - Not full drink - Coffee & Tea Near Me - Schertz, Texas

If you have an appointment or somewhere you need to be DO NOT come to this Starbucks. I'm not sure if they're understaffed but this store seems to operate pretty slow in comparison to other fast food or coffee shops. Waiting 15 - 20 minutes after your scheduled pick up time is not uncommon read more

Love this store they're friendly and efficient all part of the day. And are never out of my favorites read more

Starbucks - Coffee & Tea Near Me - Schertz, Texas

today I was in the drive through and some rude lady was in front of us being rude to the barista i think his name is jacob he's there all the time and she was acting goofy saying she didn't wanna grab the drinkk from him or napkins like then don't come to a fast food restaurant He didn't deserve to deal with such bs He was so sweet . So if this lady writes a complaint I was a witness and she was rude . read more

Located next to a high school and major thoroughfare I have no worry about 1. Finding parking. They have two lots and they do not block the Drive Thru entrance. For such a booming community between Schertz/Cibolo/Selma it's refreshing I can get my work done in an accomodating shop. There are 30 seats outside in the lourve covered "wind tunnel". Another 12 seats in front with umbrellas which is perfectly designed to be in the shade after 2pm. They created "wind" and "shade" and seats that will allow you to post up for more that 20 minutes without your back killing you. Even the new empoyees are enthusiastic working with senior members from other stores. Nice family vibe and I'm not just blowing smoke. Peace Sous Vide Eggs & Coffee. Thanks you all. read more