Excellent staff! Kind and gracious. Very busy after school but they get thru the line quickly and get orders done fast. Clean big store. Lots of parking. Tons of indoor seating and some outside too. They are great! read more

Starbucks - Making drinks to order - Coffee & Tea Near Me - Turlock, California

Undercooked cookie, way too doughy. Cake pop super small for the price, very overrated, needs more sprinkles.

'Tis the season for red cups! There is something special about this time of year and getting my fave hot bevie in a holiday cup sparks joy for me. This Starbies location is our favorite. The baristas are very friendly and take the time to get to know their regular customers. I love walking into a place of business and the employees greet you by name! While Starbies is definitely a large corporation, this particular location has the feel of a small town coffee shop. I love that! read more

So I tried the new brown sugar oat milk drink. The drink was good but one major issue. I paid over five bucks for a drink made mostly of ice. The picture says it all. Shame on you Starbucks. Stealing from your customers. As for the staff, they were top notch. Very friendly very nice. read more

Starbucks - Look at all the ice. - Coffee & Tea Near Me - Turlock, California

Always on time when I order via mobile, friendly and great quality with drinks! Went and tried the Pistachio Latte today. Here's my taste test: Mine - made w soy Bf's - made regular The soy def brings out the pistachio flavor a little bit more and makes it a little sweeter and creamier (a littllle fuller too) than the reg one made w 2% milk. We'll see if I drink the whole thing but def worth a shot if yours a pistachio fan. read more

Starbucks - Pistachio latte - yum! - Coffee & Tea Near Me - Turlock, California

Absolutely disgusted of I was treated today at this location specially when you're a regular 5 days a week costumer! Always mobile order my drink ahead of time check the estimated time due to they are always busy which is understandable that's why I order way ahead and give them a whole bunch-a time to get the drink ready(because I've worked the costumer service for over 17+ years) but you hire bunch a careless people for a busy business it's just wrong! My mobile order was lost according to one of the staff( blonde hair and very rude and ignorant) So asked if I can get a remake she stated I have to get in line and order it again at the register asked her even my order was pre-paid she just start ignoring me and when I asked can I just get my refund she then ignores again so I asked another employee got ignored again asked them if I can just speak with the manager NOTHING AGAIN!! Not to mention I do understand the situation when they are busy and backed up but to ignore you like that it's un-expectable because I am a manager at the retail store myself and being busy it's one thing and treating your costumer disrespectfully it's a whole different thing that can not be excepted! I have never thought one day I would do a review like this! But to do the same job myself and never neglect any costumer and always make sure that they feel like we still care for them and they time when we as costumer give the employees the same feel it's what I didn't get at this location! To be fully honest as a regular costumer at this location they always have employees issues, with little knowledge about costumer service (which is a big deal, it's what's runs the business) Educate your employees when they are new hires teach them about the importance of costumer service! IT IS ABSOLUTELY NOT OK TO FEEL THIS DISAPPOINTED AND NEGLECTED over a cup of coffee where they could've turn this around and make it up for it for waiting for almost 50 minutes!! Not to mention to quickly make a drink for a another costumer who mentioned she mobile ordered it after I did and yet that employees able to make her drink right then so fast and yet I got ignored in a most disrespectful manner!! EVEN THE ONE START ITS NOT WORTH RATING THE AWFUL EXPERIENCE I HAD TODAY!! Change your actions and behaviors please!! read more

Ever since the management and staff has changed at this location, the service as declined. Mobile orders are taking over half an hour and the line is out the door and moving slow as molasses. read more

I use to love this place, but not so much anymore! I went in for my drink this morning to find it to be ALL ICE. I have got this particular drink made here and other locations and never had an issue until today. On my order I stated for light ice, so I mentioned it to the barista. They looked at me like I was dumb and gave me a rude response. I then explained how I didn't mind if the cup was a bit empty and that a little more creamer would fix the proportion. They then rolled their eyes and proceeded to say I'm wrong and that they didn't understand what I wanted. They made the effort to say that they guess they could remake it, but there would be nothing in the cup. I didn't want to make a scene in the store, so I ended leaving without it being remade. They made me so upset for how they treated me. I wasn't even giving attitude, all I wanted was light ice and more creamer. As an ex-barista, I don't understand why this particular barista made me feel dumb. Per starbucks guidelines the customer should always be right and is able to get a drink remade with no questions. Therefore I will not be returning. I would recommend this location to retrain their staff! FYI the individual who made my drink was white, had short blonde hair, and on they chunky side. Not good at customer service! read more

Customer service is really poor. I stop by to get a small coffee and a glass of water. Several times coffee were cool and tasted really bad. Today, the girl said "I will bring fresh coffee over once dome". Waited outside - she didn't come. I walked back inside. They were all in the back laughing at something. They are not very responsible people. Many times that stand around not helping customers. This morning, I was only one customer trying to order coffee. No one was waiting behind me. The trainer came over telling the girl what to do; could not wait until after I order. read more

Overpriced, Mass produced burnt tasting coffee products. Small locally owned coffee are almost always better. Better taste, customer service, variety for the money. Bonus spend local to help locally read more

If they mess up on your order they take a long time to get it replaced. The new girl is struggling y'all.

Great staff! This location is close to my house so I come here often before work. The staff is always super friendly especially Mathew! Always a smile on his face and constantly interacting with customers. Thank you for always putting a smile on our faces early morning. :) read more

Starbucks - Coffee & Tea Near Me - Turlock, California

Horrible customer service from Matthew and Kendall. Will not go back again. So sad they hire immature, entitled people who pick and choose who they will greet and be friendly too. read more

Great location...friendly barista's who truly get to know you and your order if you visit frequently. I go about 4-5 days a week...it's a great place to see friends and visit. Plenty of parking since it's in a shopping center. During school time it's best to use the mobile app and preorder since it does get very busy. read more

Starbucks - Great way to start your day! - Coffee & Tea Near Me - Turlock, California

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Unfortunately they don't have a drive thru but they take even longer than other Starbucks. If you have a mobile order they'll have you waiting for a while, there is a lot of youngsters that come here and they take up ALOT of the space and it's just a overly busy spot when you are just wanting a quick coffee read more

They are very good about remaking drinks when I call and understanding, the employee on the phone was sweet. - Kate

The friendliest Starbucks I have ever been to! They learn your name, they learn your kids names, they know what you typically order. I come here almost daily just before my kid gets out of school across the street, sometimes I bring my laptop and go over wedding detail with my maid of honor in Chicago, the baristas even know my wedding details! Things can get chaotic around 8am til about 830 and again at 2:45 when the high school kids get out and it stays busy til about 330. My only complaint? Not enough wall outlets to plug in your laptops. There are only 4 outlets in very random areas, but in case you were wondering there are 5 outlets on the ceiling. Yep, on the ceiling. read more

Starbucks - Coffee & Tea Near Me - Turlock, California

This is by far the most cozy, clean, and friendly Starbucks I've been to. The sitting area is bright and super clean any time I've been there. It can get crowded at rush hour, but since it's a bit away from the denser, commercial part of town, it's not *that* heavily trafficked. It's a perfect place to meet or do some work. The baristas are great, and always friendly and prompt. (The coffee itself you probably know about, so no specifics there...). read more

Unfortunately way understaffed 20 plus minutes for our Oder. Feel for the team they need more help.

This has to be the worst starbucks I have ever been too. Did a mobile order not only was my order not ready the staff was snotty when I asked for it. Today they are giving out the Christmas cups they didnt offer it to me I had to ask for it and the Barista seemed annoyed. I can understand when they are busy but this was at 6am and hardly any people. They definitely need to work on customer service. read more

This Starbucks continues to disappoint. They are often out of many items including Blond coffee most of the summer. However, after going there on August 5, I will not be back! I went there around 9am and a young man working there was rude to me. My name was called, I went to the counter and only one drink was there. I asked if the other ones were in the mobile area. The young man turned his back and yelled, "we are busy, please be patient, drinks come out one at at time." Well besides embarrassing me, I did not know this. I then noticed that he was making drinks with his mask on his chin. Mouth and nose exposed. I thought Starbucks was one of those companies that forced customers to wear masks back in the day and now they are not following OSHA rules. Finally, although my drinks were tasty they were not filled to the top. I will shop elsewhere with a local coffee shop down the street, I will go there in the future. Oh one positive note, the girl that took my order was pleasant. read more

I tried leaving this girl a review on their website but could not find a source however, kristin or kristen I believe her name was, she had blonde hair in a pony tail, she gave me the best service ive ever had in my life, so friendly with a great personality, alot of businesses lack this kind of service and i really appreciate her read more

This is the best Starbucks in Turlock! Extremely friendly and very clean. Love the staff! Baby Joseph's favorite place read more

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I really love this Starbucks! Everyone is friendly and greets you with a smile. The drinks and food are delish! There is plenty of space to sit inside and outside. read more

Starbucks - Coffee & Tea Near Me - Turlock, California

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Aside from Amanda being the most evil, sloppy person to make me a coffee, this place can be ok if the manager is working. Amanda burnt my soy latte so it smelled like refried beans and I could see the thermometer go way past where it should durring the froth, when i commented she said 'it's fine' in a nasty voice. Oh well cost Starbucks a lot of return business because of that. Too bad Queen Bean is all the way in Modesto... update: been doing a lot better, can drink the coffee 75% of the time :) read more

I'd rate this place 10 stars if I could, amazing customer service, I go out of my way to go here just because of how nicely I'm treated. Staff and managers are so sweet and hardworking. They call you by name if you go there enough, and when you're greeted it's never just one person welcoming you in it's the whole entire staff! Super sweet, down to earth people! read more

This is my favorite place in town to go and best Starbucks I have ever been to! Not only is it always clean and consistently serving great food/drinks, the employees genuinely go out of their way to get to know you and truly care about their customers. The environment is so friendly and the service is excellent! I wish every Starbucks could be as great as this one! read more

Unlike the previous reviewer, I totally disagree with comment about Mathew. I found him friendly at first but then overhead him be rude, flippant and even making fun of people. Positive side of this location is that the store manager is always friendly and smiling read more

I've been coming to this Starbucks since 2007. I've seen it grow over the years. It depends on what time of the day you come. It gets really crazy after school around 3:00-6:00 & minimum days. Sounds like a Mad House. Always Filled with after school regulars from the near by High school and elementary. Anytime is perfect for a pick up a drink n go. You'll always have Fast,Friendly Service! Love this starbucks!!!! My Fav!!!!! read more

Super friendly staff! Makes me day walking in and being greeted by Didi and Matthew!!

This is my true home-base Starbucks location in Turlock. Super friendly staff that treats you like a member of the family especially if you're a regular. Tons of seating. Nice dim lighting. Perfect spot to either study alone or chat with friends. Drinks always made in good time. read more

Drink wise - I'd say it's your ordinary Starbucks. What sets this location apart is its not so ordinary love and community. The atmosphere here is awesome. Lots of regulars just having fun, laughing, and enjoying life. Love this location! read more

My go to most mornings! Love this Starbucks. The staff is amazing! Matthew is the best!!!

Great starbucks. Clean, quick, great location, friendly and knowledgeable baristas, especially Mickey.

Friendliest store in town. Chill atmosphere and welcoming staff. They get super busy just before and after school, but other than that, a cool place to hang out and have a coffee and pastry. read more

This is hands down the best Starbucks in Turlock. I live 2 min. Away and come here often. I've never had a bad encounter with the staff at this location. They are so personable with every customer. Drinks are fantastic every single time. You guys are amazing! read more

I'm done with this place ugh u can't evens get a decent drink there very rude and disrespectful

I love Starbucks!!! This one is located next to the high school and elementary school so it gets pretty busy before and after school hours but they are always friendly and prompt with my order. I love the fact that they always write down my name/order on the cup so there is no question about it. Highly recommend! read more

John kindly remade my drink when it tasted not right. I highly recommend the Peach White Tea Lemonade sweetened! Great service here! Will come again. read more

Great service, clean restrooms, and plenty of seating. Good place to read a paper, work on a computer, or meet a friend. Wi-fi/Internet could be faster. read more