In my search of a decent car for my daughter I went to all the car lots in the Bowling Green area…read morethat sell rebuilds. I was losing hope... I was sitting in the parking lot of the 3rd car lot I visiting (that had junk) and searching through Craigslist for something promising, and I seen a car from Basics Auto. I then went to Basics and drove 2 cars, and purchased 1 of them. This may not seem like a big deal to whomever is reading this review- but I have been searching for a decent used car for less than $10,000 for over a month. I've been from Nashville to Bowling Green, and everywhere in between. They've been in business for years and there is no question why, Z was honest and fair- he answered every question I had honestly. They sell good cars at a good price. I wouldn't hesitate to recommend anyone.

I can say that doing business with Allen"s was simply a pleasure. Good honest people that I would…read morerecommend to anyone who may be searching for a vehicle. They were recommended to me by a friend. I visited their lot after searching, negotiating and dealing with multiple car dealers in multiple cities in 2 states over two months and I can say without hesitation that their business is heads and shoulders above any other dealer I dealt with, either large or small. Allen's will absolutely be my first stop for any vehicle I need in the future. I am happy to have found a business that does business the old fashioned way and made a vehicle purchase extremely easy. I could not be happier with my truck.

Such a great family business that operates off of genuine kindness and honesty. Jimmy and his…read morefamily worked so hard to find us a reliable car in our budget while also offering us a higher trade in value than I found at any dealership. I have bought and sold several cars and they are by far the best I've ever had the pleasure of doing business with. We will be buying all of our future cars from the Allens!

Just a terrible experience. They were great at getting you in a new car, but god forbid you need…read moresomething after. My registration for the car has the wrong address listed. That has to be redone. I never got any plates for the car. So i try to get help for it and get very poor service. Been waiting for over 3 hours for a response from them. I do not recommend this place!!!! Run as fast as you can to another dealer.

Salesman was fine…read more Finance person tried to mislead me multiple times regarding the pricing of warranties, but I eventually requested a clear printout of warranties and pricing in order to make an informed decision.

Nice folks. But the competence meter is iffy unfortunately at least on the used vehicle side and…read moreservice.

Just off a PHONE call. EXCEPTIONAL customer service. Understanding knowledgeable and booked me an…read moreappointment for my concerns. These guys need the business! Excited for my appointment on next Saturday!

What a wonderful group of people. They take such great care of you and really care. I have used…read moretheir service department several times and they do a great job and stand behind their work. I would highly recommend them to anyone.

Pay Attention To Your Warranty Coverages! Something they…read morewon't tell you up front that I will. Any vehicle that is priced UNDER $10,995 you will not be eligible for the 24mo/24,000mile warranty. You will only be eligible for 6mo/6,000mile warranty. FREE oil changes ONLY available IF you purchase an ADDITIONAL service contract for $20 extra a week. TOW TRUCK charges are your responsibility to pay upfront at time of the tow, and IGO will reimburse you up to $150 after you submit the receipt to them for reimbursement. Absolutely NO roadside service available anymore. And all repairs that are needed on the vehicle that are outside of the warranty coverage will be $100 deductible ONLY if you have the $20 extra p/week coverage. Without this extra coverage they will not help with financing those repairs any longer. Stay Vigilant. Stay Aware.

Amazing customer service in a timely manner to get your vehicle back to you .Mr. Jones is willing…read moreto serve you with quality parts

From the owner: Specializing in: - Used Car Dealers…read more- Auto Repair & Service - Automobile Body Repairing & Painting

I purchased a car from them out of the BG lot. This lot has closed now. I called to get my key that…read morethey were holding in my file until I paid off with the finance company. I went there about 1 yr ago because I was having trouble with the key I had and wanted to check it out. I was given the key to check and had it in my hands. I was told I couldn't get it to keep until it was paid off. I called to obtain it and now they don't have it or know what happened to it. They refuse to compensate and said you have a key. I was talked to like a child and she actual asked if I had a key given to me when I purchased it. As though I had been driving this whole time without one. She said "well that should be a big red truck". They have no ethics and the rudest employees I have ever dealt with. The car has had a transmission issue since I bought it and they stated they looked at it and couldn't find a problem. The car needed a coolant system placed on and it was all over the internet where nissan knew about the issue but did not do a recall. They refused to listen to me or investigate the problem. I have battled with this the entire time. I would NOT recommend anyone purchasing a vehicle with them. Unless you like to pay for cars that they will not stand by and like talking with very rude women in their office. Oh and dont forget getting lied to also. I would give them negative stars if possible. Don't stop there, keep looking....

This place is dogshit. They sell bad cars. The check engine light comes on after 2 weeks of purchaseread more