I had my first ever surgery/and anesthesia experience at this surgical center for septoplasty and…read moreI'm so grateful to the team that took care of me. My dr, surgical assistant, anesthesiologists, my pre-op nurses and after-op nurses all the way to the ladies in the front desks and everyone in the building are earth angels. God bless each and everyone of them. They took such good care of me and made me so relaxed, happy, and comfortable the entire time. I was pretty doped up after the surgery and took a while to come to, but I remember bits and pieces of my conversations with the nurses and they were oh so sweet and accommodating and checked in on me frequently. I felt so safe and cared for. Flowers for each and every single one of those staff members, they deserve it all and more for all the hard work they do (and that's an understatement!) Much love Madalyn Pham

I would never ever recommend this place. I went in for a simple Tonsilectomy. A proccedure that is…read moreliterally in and out. I ended up admitted to CHOC for almost 3 days. It started with me getting my IV inserted by a nurse. She did not even insert it where it should have been. She inserted it near my inner elbow, despite saying it is usually inserted into the hand, but brushed it off by saying "you aren't 18 yet so it's okay". Had trouble inserting it and getting blood to flow so she wiggled it around a bit till she got a vein and small flow. She didn't flush it either to make sure it was inserted properly which they should always do to confirm proper placement. I went in to surgery and they had wrapped me up like a little burrito to hold me together during surgery. When they pushed the propofol into my iv, they couldn't even see it since my arm was under the wrap! Instead of undoing it and making sure it wasn't leaking, an assistant stuck her hand under the wrap and PULLED MY IV??? It wasn't until after they had pushed the ENTIRE syringe of anasthetic into my arm that they realized it had leaked into the surrounding tissue. They unwrapped me and elevated my arm and proceeded to put a hot pack over where it had leaked. It felt like they were burning my arm with a hot curling iron. I started yelling and crying asking them to take it off and why they were doing that. They simply said it was a hot compression they needed to put. While they were panicking over my arm, another assistant had walked over to my left side and began to try to insert another IV 3 TIMES!! I was in pain and confused before being sedated despite the fact they never should have continued with the surgery. I woke up around an hour later with a chemical burn on my arm. They had told my father who was waiting outside in the lobby that i had woken up. When he asked how i was they had told him there was a "minor complication". Which obviously worries him. When he asked to see me, they told him no and didn't him see me for AN ENTIRE HOUR AFTER SURGERY!? I was groggy and in pain asking to see my father multiple times and they did not let me and told me that it wasn't a good idea at the time because they "didn't wanna worry him". When they FINALLY brought him back after an hour he was obviously concerned. I was given 2 doses of fentanyl and 4 doses of another painkiller to no avail. They were pushing very hard to simply send me home despite the burn and the anesthetic simply sitting in my arm. They had an orthopedic surgeon "check" me to make sure my arm was okay. He simple poked and squished my arm a bit to check if it didn't feel stiff, then said i was fine. My father called my sister and they both demanded i be taken to CHOC which they ultimately agreed to. When i was taken, the attending physician at CHOC immediately told my parents i would be admitted. They gave my 5 injections around the burn site to break up the medication which had been pooled under my skin. They also made us aware that a hot pack should have never been used as a compression. They should have used a cold pack for this leak. When brought up to the surgeon at my post op, he INSISTED that it was a hot pack and they had done the correct thing. I met with a burn team during my hospitalization who cleaned and popped the blisters during my stay, then was sent home 2-3 days later with a month of medical supplies for home treatment and met with a Plastic Surgeon that CHOC had set me up with. this all happened in November of 2025, it is July of 2026 and i still have less strength in my right arm and have physical therapy set up to try and regain my strength. would never recommend this place and i am in the process of pursuing legal action.

I truly don't even know where to begin, but I am beyond disappointed and utterly shocked with this…read moreoffice. There was absolutely no compassion and zero accountability from Dr. Afrasiabi. What started as a small bump on my father's skin -- which he specifically expressed concern about -- was brushed off by Dr. Afrasiabi as "possibly an infected pimple." We trusted her professional judgment, and that was a mistake. That so-called "pimple" turned out to be a fast-growing aggressive cancerous tumor. We just spent 12 hours in the hospital between radiology scans and a three-hour surgery to remove the tumor. When we returned to this office last week, Dr. Afrasiabi didn't apologize, didn't show empathy, and didn't take any responsibility for the misdiagnosis. She acted as if getting cancer was no big deal. And mind you all 3 devices of EKG were broken the day of our visit, which needed to be done urgently to get clearance for his operation today on 12/3/25. The lack of compassion was shocking. No patient -- especially someone facing a cancer diagnosis -- should ever be treated this way. I am deeply disappointed that someone like this Dr. Afrasiabi is allowed to care for patients. This may have been prevented months ago if the doctor had listened to my father's concerns and taken his symptoms seriously. But now we are forced to spend the next week anxiously waiting for biopsy results, praying the cancer hasn't spread and hoping for the best possible news. If you're looking for a doctor who listens, shows empathy, and takes concerns seriously, I strongly suggest looking elsewhere.

I had an excellent Botox experience with Dr. Afrasiabi. My goal was to reduce some fine lines…read morewithout losing my ability to express myself. Dr. Afrasiabi was fantastic--she was clear, professional, and had a very gentle technique. The results are perfect: my skin looks smoother and more youthful, but completely natural. The entire staff was friendly and the office was pristine. I'm so happy with the outcome and will definitely be back!

My visit was great. I was called in on my appointment time. Very professional, staff was kind and…read moreoffice was clean. Dr. Payne was amazing. But still Dr. Beshay is my favorite.

Dr. Beshay is a great doctor. The moment you step inside he makes you feel comfortable and well…read moretaken care of. My mom favors him as he listens to her and makes her satisfied with the plan of care. You can also do all the labs in the same place, which adds to the convenience and care.

Dr. Manek's office staff are very helpful and professional…read more She is also very kind and thoughtful. This was my first visit and it was a great introduction to her style and care for her patients. My questions were all answered. I did not feel rushed through the session that took almost one hour. This doctor is very knowledgable and caring. I appreciated her thorough explanation of my test results and her holistic approach to health. She shared many examples of her own life and even gave me some recipes for healthy food. If you are interested in life style medicine and holistic health, you have come to the right place! Thank you Dr. Manek! I am looking forward to many years of being under your care.

After the passing of my longtime GP of over a decade, I was understandably anxious about finding a…read morenew doctor I could trust. I'm very grateful that my insurance referred me to Dr. Gaytri Manek. From my very first visit, Dr. Manek and her staff made a wonderful impression. Everyone was warm, welcoming, and genuinely attentive, which immediately put me at ease during what could have been a difficult transition. Dr. Manek took the time to listen carefully and approached my care thoughtfully. I especially appreciated her conservative approach to prescribing medication--it gave me a lot of confidence in her judgment and reassured me that she prioritizes patient well-being over unnecessary treatments. Instead, she strongly encourages healthy habits like proper nutrition and regular exercise, which aligns perfectly with the kind of care I value. I left my appointment feeling heard, respected, and confident that I am in good hands. I would absolutely recommend Dr. Manek to anyone looking for a compassionate and knowledgeable general practitioner or kidney specialist.

Updated: i appreciate the upper management working on these issues. Was told i can directly contact…read moreher and to get things expedited for the time being of these issues.im guessing others can too as she was very helpful.+17146468058. I like Dr saobral a lot but the rest of his entire organization is terrible. I saw him yesterday two prescriptions supposed to be sent over the pharmacy gave him a request for the specific one with the dosage yesterday cvs still hasn't received it after 2 today! I called over there tell them about this what do they do they send over one prescription. I got to call the pharmacy to get this requested again. Previously his physicians assistants will argue about how referrals work they think they know and they don't I've been on this program for many years I know how referrals work and they're telling me the wrong thing and they want to argue and argue about it then the next physicians assistant sends the pharmacy request for three over the counter medications when we just had a conversation on how she has been able to prescribe those and have it paid by insurance so that whole entire visit was worthless and another physician assistant asking for unnecessary blood work before she'll refill things. Their phone system is horrific they have a girl sitting at the front never on the phone but a phone next to her they said they can't figure out how to fix their phones well how long does that take to do not long. and then they've got a scale over there that said that I gained 40 lb in 2 months it's a cheap thing you get from Walmart and you just step the wrong way on it different from last time and you've got totally different results all in the same visit! I told the PA Megan about this I guarantee you they still haven't fixed it she said she would she won't she's the one that sent over these over the counter requests to a pharmacy. With the pharmacy calling me in the evening and we're having this big old very confusing stressful conversation about they are supposed to be perscrptions that should not be happening at all. Calling the office to get this straightened out as a huge nightmare. You leave a voicemail and 3 hours later still no call back. Update next day 12:30 p.m. I left a voicemail this morning still no response CVS submitted another request no response I call the appointment line I tell Daisy exactly what's going on and I'm tired of waiting on hold for an hour asking if she has another way to contact the office she says no and I asked her again and several times and then she asks me okay what is it you're calling about again are you serious right now and then she admits she does have a way to contact the office.

New patient. I had my first visit with Dr Sobral a few…read moreweeks ago. Just to establish myself. Brought up some concerns I had so he suggested some blood work. I also asked for an ENT referral due to a deviated septum I've been dealing with. A problem he looked at and acknowledged during our visit. He asked to schedule a follow up appointment to go over my blood work. I very specifically asked if that follow up call would cost me anything and he said no. Today, I was charged a $50 co-pay for my virtual follow up. A follow up that really was about my blood work. Something I've never been charged for by any other doctor before. It should be a quick call to let me know what the results are. When I brought up the ENT referral I asked for during our visit he seemed to not know anything about it. Like a dementia patient he continued to ask me the same questions he asked me during our last visit as if we never met. My bloodwork was fine, my health is overall in a good place but he wanted to set another visit for July? This office seems to be more interested in scheduling follow up visits for the sake of charging patients and their insurance. I would not recommend this office to anyone. I will be switching my Primary once I've established with an ENT.