Marco at Emergency Phone Repair is honest, very knowledgeable, and genuinely helpful. He takes the…read moretime to explain what's going on and doesn't cut corners. You can tell he cares about doing the job right, and that's why I feel confident recommending him. Mike K

Water damage. Marco replaced the display and check and cleaned it all up. Put in a new battery too…read more He is the BEST. HONEST and fair!!! I would give him a 100-star review, If I could!!!!

He was SUPER knowledgeable and friendly when we went in. Service with a smile. Would totally…read morerecommend this place to anyone! We will be back

Took 3 trips to Gideon repair store to fix my phone which its price was close to 2x more than other…read morestores and they didn't fix my phone. I had enough of keep on going back to this store. I ended up go to another store to get my phone fixed and money down the drain for paying Gideon!

once I got my phone back it was dead, The screen they used will Not allow face recognition and my…read morescreen keeps glitching. They'll say they price match. they offered to fix the phone , add a screen protecto, and a warranty for $120. I called a different repair shop they quoted $70. We agreed on $70 no screen protector no warranty. never said anything about a different quality screen

I thought I had lost all of my data & I'd have to buy a new laptop. They diagnosed my issue quickly…read more& had it back to normal in no time.

These guys were so nice and helpful when my touch screen suddenly stopped working. They even…read morereminded me that I had insurance I forgot about!

I dropped my laptop off Sunday the 21st of June where I was told by the guy at the front desk they…read morehad the Liquid Metal I needed then told it would be done the latest Tuesday morning. As I work in Lansing I requested my mother to go and pick it up Wednesday where she was told and called me and put the phone on speaker that the Liquid Metal they had actually wasn't correct and the new Liquid Metal would be there later that day. I eventually showed up to the store the 27th where I was told again the Liquid Metal wasn't there and I requested a tracking number and better updates. The shop claimed they had reached out but after review of my phone records no attempts were made until after that Saturday. They eventually put the new Liquid Metal in when it had arrived and messaged me about this and then called telling me the fix did not work. On Thursday July 2nd my mother had returned to pick up the laptop. When I came home July 3rd to see if everything worked out good I find many more Scrapes and scratches on the laptop and when turning it on the fans had a hitting sound leading me to believe the laptop was assembled incorrectly when picked up. The 1 star rating does not reflect my opinion of this store as I believe it to be much lower. I find it insane to charge nearly 200$ for a Liquid Metal replacement then after 2 weeks of waiting receiving a laptop that has more issues than when I dropped it off. This store created more issues to the point i don't feel comfortable turning this laptop back on. A new laptop in 2024 that cost 3600$ that now is a paperweight till a competent repair place looks into this and hopefully can repair it. DO NOT TAKE YOUR PC'S HERE.

Absolutely the worst repair shop, 3 strikes for the same service, in a 2 week period. $100 later…read moreand the phone still isn't working correctly, he declined my request for a refund .. I certainly would not recommend this establishment and in my books this guy was rude, disrespectful and dishonest.. Zero stars is all he deserves.. Seniors beware!

Anytime I crack my phone screen and need a quick fix.. this has been my go to for years now. Very…read morereasonable prices and has been a great help anytime I go in with a question ! Overall this is my spot and will definitely be sticking with them the next time I break a phone lol

Great service, low prices, and super fast service! The guy was also really nice at the counter…read more Couldn't ask for more in a screen repair shop.

Explained process and was very communicative of what he was going to do. Did it under 30 minutes…read moreand it came out like it was brand new, would recommend for sure. If my screen breaks again I will definitely come back.

The service was amazing.The price was very reasonable, fast.Friendly, efficient affordable.You will…read morenot be disappointed in the quality of service

This place is amazing. Great price, they fixed my shattered screen super quick. The owner was very…read morenice and made sure I was taken care of. The other employees were also very nice and made sure everything was working before I left. I will be returning to have my son's cracked iPad screen fixed. The insurance I pay through my carrier covered a broken screen, but the cost would have been more and I was told it would take them 2 hours. Cellular EMT had it done in under 30 minutes. I am so happy with the results and will make sure I recommend this place to others.

Who can repair a BlackBerry phone these days?…read more I'll answer my own question: Hardly anyone. BlackBerry is down to less than 1% of the market, so not very many phone repair shops have any experience with the current/recent BlackBerry lineup. I made over a dozen phone calls to different phone repair places, all with the same result - "We don't work on those. No idea where you could get it repaired". I took my BlackBerry Priv to Japan and the Philippines on a business trip, and even though I used the correct voltage converters in both places, something went wrong, and my phone stopped working. As in, I couldn't even turn it on. These guys fixed it, quickly, and reasonably, and I would recommend their services to anyone. Kudos.