If I could put zero stars I would! This place was recommended to us from the gentleman I bought I car from. specifically call John Garcia. My husband called and set up the transport for the car we had purchased. All was fine. Car arrived. The transport driver got our car off the truck and let me know he was ready for payment so I sent the rest via Zelle like we had the rest of the money. Unfortunately, I was supposed to send the money directly to the driver and not Stars & Stripes. So, I sent the money again directly to the driver. I called my bank to stop the Zelle payment to Stars & Stripes but they were closed. My husband called John Garcia to let him know an error was made and that we over paid them by accident. The next day I called my bank again but the payment had gone through and there's no way to stop it. Since that happened, July 2024, we have been calling John directly and the company for a refund of $1200. I was assured by Mary, that my money was being returned. She told me Sean was in charge of billing and he'd reach out, which he never has. When I spoke to John on 09/20/24, he told me there was a not on my account from 08/08/24 that my refund was pending. Last time I spoke to John he gave me a phone number for James who he said is his supervisor. I've called him 2x with no reply. I am beyond frustrated and at this point and WOULD NEVER RECOMMEND THIS COMPANY. read more

Stars & Stripes Transportation - Transport driver arriving - Vehicle Shipping Near Me - Miami, Florida

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So happy I chose Stars and Stripes Transport Co. From FL to NY so fast, friendly and affordable. Thanks for your help!

I trusted this company to deliver my car. I was told to leave a quarter of a tank of gas in it. The car was delivered late. It had 300 miles on it with less than a pint of gas in it. Someone obviously took it for a joy ride while it was in their possession. I complained, but there was no resolution. They, in fact, just hung up on me when I brought it to their attention. They were very unprofessional and rude, and when you factor in the milage and gas, they were more expensive than all the rest. I would never recommend this company to anyone. read more

Not sure who created this fake post but this company is a great company they transported my vehicle from Florida to Port Chester NY and moved several vehicles for my family. Horrible that competing companies would create these fake company profiles to try and hurt a company. Absolutely disgusting on their part. Stars and Stripes is an amazing , professional and timely company. read more

Stars & Stripes Transportation - Vehicle Shipping Near Me - Miami, Florida

I really wish I read the reviews before I went with this company. At first very helpful and everything was fine. Then the driver failed to reach out the day of supposed pick up. Picked up three days late. Got to the destination early, I was not there to recieve the car. Called the dispatch office a million times and they were NO HELP. They lied and said they didn't see my order. BULL SHIT. The driver was horrible at communication and didn't speak English to top it off. I had to threaten the driver to send me the address of the lot so I could go pick up my car myself. The company themselves failed to EVER reach back to me after "putting me on hold". Shitty company. Don't be fooled by the nice price tag. read more

Everything was okay, till the driver came in a day late which wasn't a big deal, then he wouldn't come to my exact address and wanted me to drive to him, call back by broker mike and he gives me crazy attitude saying "your a grown man, deal with driver" "its not a pizza delivery" terrible service. Don't use these people!!! read more

Now I can closely relate to all the reviews here. I asked for a quote which intially was given as 800 and then alter raised to 900. Also when I called in again they were pretty admand to get my credit card info even before confirming anything and hung up on a very ride tone. I think all the reviews here speak truth about the firm, thank you for saving me you all. I would definitely not recommend them. read more

No money or deposit up front. Bull Shit!! They charge an up front fee folks!! Read it in their terms and conditions of their contract that they pressure you to sign!! This company is a scam period and these brokers suck at getting anyone picked up, let along my own mother who had to cancel with them immediately. These people are rip offs and the reviews below are from real people and customers!!! Beware!!! read more

This company is completely dishonest and very poorly ran. I received a quote and when it came time to pay they tried to charge me 100.00 more. I spoke to the sales guy jimmy and the manager peter and they both said they made an error in quoting and they apologize but they refused to eat the 100.00 difference in price and said "we cant work for free, that 100.00 is our commission" and blatantly told me that their fee was more important than my business or making a customer happy. I tried to explain that it isnt the customers fault and you are charging the customer for your error and they could care less...and kept responding that "we cant work for free". This company has no clue about business ethics and I'm sure will be out of business sooner than later with this kind of customer service and incompetent managers and sales staff. Do not use this company. read more

An update to my review of Stars and Stripes Transportation. I did finally get my refund from Stars and Stripes. However it took ME contacting them every damn time about the refund. It took this review, and hours of my time to get this resolved. Another reviewer here noted that they want to "Argue you out of your money", and just try to wear you down, until you give up out of frustration. So in the interest of fairness, I did get my refund. Now I get lots of calls from them about removing the review, which I considered. But then, what is the point of a review if I let them slide... They need to earn their way to decent reviews. Jim R. read more

Got my truck from fort Myers Florida to central Illinois in 3 days time 2 days earlier than promised at the agreed price very great customer service driver was very polite and professional. Will use them again for my shipping needs... read more

I called this company about 6 weeks before I needed my car be transported. I was constantly checking the status of a driver & they kept saying they were still looking. Up to the day my car was supposed to be picked up & nothing! They didn't even call me on that day to keep me posted. So I had to scramble and pay double to secure a driver for the next day. I would NOT recommend them! read more

These reviews can't be real... they were honest to there pricing (I know because I compared) they coordinated well and my car got to FL from NY within 2 days. And it arrived on the day they said it would. I would use them again! read more

Their contract states no money up front but your required to give a deposit........... when questioned about this a 2 year experienced employee told me to quit getting my knowledge off google and advised me that a deposit does not reflect on their money up front claim. Company has horrible reviews and just want to argue you out of your money. BEWARE! read more

the service this company provides is pretty bad, the service from James was awful. I never felt like they were looking for my best interest. They claim to be of help but when the time came to ask questions and negotiate, the broker became frustrated and hung up on me. read more

I am so disappointed and angered by this company. I had never shipped a vehicle before so naturally I went online and put in some information to receive a quote for shipping my vehicle. I was bombarded by so many people calling, texting, emailing about using their company to ship my car. I was contacted by Michael Spencer who was initially pleasant over the phone and gave me information and a roughly quoted price for shipping my vehicle. I told him that I was in my beginning stages in the shipping process so I didn't want to commit to anything at this time but that I would be in touch. Since then, I have decided to drive my car instead of shipping it as this was the best option for me. It was brought to my attention however that my car was listed on the National Board of transportation as a vehicle that was going to be shipped by Stars and Stripes when I did NOT authorize or consent to my vehicle being placed on this board. After much research online, this is a tactic done by companies so that no other brokers/companies can list your vehicle if you decided to go with a different company. I called the Stars and Stripes number and respectfully requested it be removed from the national board as I did not give permission for my vehicle to be posted on the board. Interestingly enough it was Michael Spencer who answered the phone and I have never been spoken to in such a disrespectful, unprofessional, and condescending way in my life. I stated that all I did was inquire about a quote and did not give permission for my vehicle to be listed anywhere and I'd like it removed. He was unbelievably rude stating that the board is public knowledge and nobody can tell him to take it down. He said he will not remove it and the accused me of working with other brokers, asked if I paid deposits, stated that these other companies have terrible reviews and that since I asked for a quote that was reason enough for him to create a whole reservation under my name with my vehicle. This now makes me ineligible to use any shipping companies if I decided to go the shipping route since it will now make my car look fake due to it being a duplicate listing. I respectfully asked him to remove it multiple times where he was harsh and unprofessional saying he will not be taking it down, cutting me off while I was speaking, and proceeded to hang up on me. I'm not using their company to ship my car so posting my vehicle under their company as a customer is actually fraud and false advertising to fluff up their business and numbers. I let Michael Spencer know I will be filing a formal complaint with central dispatch and that is exactly what I intend to do. And if I ever did choose to ship my car, I would NEVER EVER EVER use Stars and Stripes or let any of my friends and family use this completely unprofessional company. read more

The agent Steven is very rude and dishonest as nd argumentative! He lacks customer service skills and needs serious customer service training or to be fired! I would not recommend this transport company. Military members stay away from this company, they have drivers contracted to them that will steal your items from your auto! read more

Feb 2022, I found Stars and Stripes Transportation on-line. I needed a car hauled North Caroline to Chicago. I spoke with Mike Spencer and John Garcia. Both guys were informative, helpful and straight-dealing. Their terms and conditions were simple...I pay, they deliver on a clean, secured hauler, and that is exactly what happened. They were not the cheapest, but they were less than most, and they delivered spot on as promised. The delivery truck, and driver, were great. They called me when the car was loaded, sent me pics, called four hours before delivery, two hours before, and as they drove up the block. I could not be more pleased. I totally recommend Stars and Stripes. They did not ask for a nickel more than agreed upon, they kept me informed, they delivered exactly as promised. My car was secured, safe and uninjured. Rare in this world. They are the best. I will use only Stars and Stripes Transportation. read more

Before you choose a company to deliver your car from one state to another. BeWare!!! This company is not to be trusted, you will never get a response to any of your calls made to the agency or to the individuals contact number. It will feel like you're calling another country! We purchased a car in Texas to be delivered to Oregon in 2020. It took 3 whole months for the car to be delivered to us and that is because I formerly put a complaint to the federal transportation of this company, since I had no answers what so ever with the status of our car. They hire a third party to work with, when you're not aware of all this chaos. When the car was delivered, it had physical damages, as one of the driver was in a multiple car accident, which was never informed to us of the incident. The insurance did not covered the damaged as it was out of the insurance coverage with the third party!!!! Took me this time to write a review because I was so upset and could not think straight at the time. It took a long time to understand the whole situation. The guy who we worked with at the time was Jimmy Lawson, address 14400 SW 12th Terrace, Miami, FL 33186. Don't trust this company, don't choose cheap over quality, -VERY IMPORTANT! GOOD LUCK AND HOPE THIS HELPS OTHERS FOR THE LOOKOUT. read more

Worst company ever. They took my deposit (I received a text from my credit card company to confirm deposit authorization) and were supposed to have my vehicle picked up today but they cancelled the order (no clue why) and no one even contacted me. I only found out because I contacted the driver (who was supposed to pick it up) to get an update of when I could expect the delivery of my vehicle. I even have my email confirmation from Alex Lynch. Bad service!! read more

They did an awesome job transporting my car door to door service Great customer service and a great driver I would recommend any time great value also read more

Absolutely shady tactics, they should actually be illegal. I had to keep following up should have been a red flag. Then they lost my order because "the system crashed" so we had to scramble to find a driver. We had agreed on a price then the price went up because the "driver" wanted more money. I didn't like how this was going to I decided to cancel with them. Well now they're holding my listing hostage so no other broker can work on it because they're feelings are hurt. Absolutely ridiculous if you hear the name Mike Spencer or James Cox run! read more

I was quoted a different price than charged. Car wasn't picked up on the day I was told it'll be picked up, they didn't know who picked up my car and car wasn't delivered the day it was supposed to be delivered.. read more

I should have ready the previous review before using these guys. I submitted a reservation and did not hear from them the day before my scheduled pickup. Then they tell me a driver is not available for a few days after I had to reach out to them. When the driver showed up they tell me my car is too long and it is going to cost me more. I provided the car year make and model.... should have been up to them to determine what my cost was going to be. I had to agree to the upcharge because the car needed to be moved. DO NOT USE THIS COMPANY.... when I contacted them about the issues they do not respond to emails and say they just put you in contact with the drivers.... horrible customer service. read more

I contacted this company in April to arrange a transport in June. My service rep was Peter and he assured me a call the week before to finalize the name of the driver and pickup time. When we did not hear from him, we called and he said he was still working on it. We continued to call and two days before the scheduled pickup he became non responsive. Finally on the day of, he told us there was no truck in the area to pick up our vehicle. We were left to scramble and paid 50% more for a new company to assist. Since then he has not answered emails or calls regarding the return of our deposit. The Better Business Bureau rating for this company is a 2.8 with 4 recently registered complaints. Do not believe the reviews on transport.com. This company is unprofessional and will lie to secure your deposit without actually having an arranged pickup. I am currently working with the BBB and others to highlight their shady business practices. read more

When I first called them they were very friendly and helpful and said because I was giving them three weeks notice they could certainly find a driver on the day I needed my car picked up which was October 29, 2021. The car was to be picked up in San Diego and driven to Jacksonville Florida for delivery. Once they confirmed they could have a driver pick it up October 29, I bought my ticket. My airline ticket was about $600 but I needed to be in San Diego for the car to be picked up. Long story short they did not pick up the car until November 1 after I had had to fly back to Jacksonville Florida. I had to beg a neighbor to help meet the driver to pick up this car. The communication was terrible and they care nothing about Customer Service and I will not recommend this company to anyone. They are just a middleman company so they pass you over to another company who then uses independent drivers. They do not care what day you want your car picked up or delivered. They did a terrible job. And once I said I was displeased they did not give a darn because you don't pay their company you pay the other company read more

they are a scam and never picked up my car but took a deposit. beware!!!!!

Where do I star with these crooks. Like everybody else I wish I had checked these reviews before trying to book them. Everything they are saying is spot-on. I booked my g-wagen to be moved by a different carrier first and they couldn't move it because they say it was dead no power and claimed to have used a jump box and no good, so I need to find another carrier. I contacted these bums and told them the situation that the car will not move or go out of park without power and they claim no problem they can get it moved for 1250 and don't worry he doesn't get paid until he finds a driver. This bum Steven Miller calls me back telling me he found a driver but for 1700. Of course I told him no you didn't, I could find one for any price we agreed on 1250 let me know when you actually find one, He tells me now no one will pick it up for 1250, the very price he assured me on. I told him I would just hire a mobile mechanic from Portland to check it out for me. He asked should he put this on hold, I asked why? I'm not paying 1700.. Long story short Once I got a mechanic in portland to figure it out which was they didn't know battery was under rear floor in front of back seat and got it going. I called Steven to cancel and he tell me that it will be a 100 dollars because he now has a driver willing to do it for 1250 all of a sudden. I told him he didn't find one, that guy was 500 more, if that's the case you could find one for 3000 just to say you have a driver to get paid. He claims the same company is all of a sudden willing to do it for 1250, he was just about to call me. As the dude stated before in earlier review he keeps saying over and over "I DONT WORK FOR FREE". PLEASE READ THESE REVIEWS FIRST. These people should be out of business and are crooks. Tell you any price and then find any driver for any price just so it can seem like he did his job and they can run your card. BEWARE STEVEN MILLER. HE WILL TALK A GOOD GAME, BUT MOST CONMEN DO. DONT BE FOOLED BY THE FAKE A** REVIEW ON THE TRANSPORT SITE. THEY ARE ALL 5 STARS AND ONE EVEN HAS STEVEN MILLER NAME IN IT WITH THERE CONTACT NUMBER. THEY ARE JUST USING IT FOR FREE ADVERTISING, WHO PUTS A GUY CONTACT INFO IN A REVIEW? IF YOU REVIEWING THEM YOU HAVE ALL THE CONTACT INFO....YOU HAVE BEEN WARNED read more