I have used this storage place for several years and I am happy with my experience! I have two…read moreunits and have never had any issues here using auto-draft. Its secure, clean and Holly is kind and very helpful!

Robin is absolutely the best we ever dealt with when renting anything! she was very clear…read moreexplaining the deals they had for every size and she took the time to take us on the golf cart around and show us what was available. Place has cameras all around and it is fenced so I think security wont be an issue here. When unloading we had one piece that was heavy and she was willing to help but I insisted it was too much for her so she called someone that came and gave us a hand, strong guy and he left and didn't want to take any money. Good people are still around in this world and Robin and friend are some of them. I have it on autopay so second month is free. We will be tenants for a while.

Sherise was very pleasant and eager to help. The customer service I received was excellent. The…read morespace was clean and adequate. The cost was equal or better than others in the local area. I would recommend anyone needing storage visit this location.

Staff very pleasant and courteous price was to my liking and I feel my storage is secure and in…read moregood hands

Do not expect a smooth move if you use the North Charleston pack rat. They canceled our delivery…read moreon two occasions and were four days late in picking up the pods after we had unloaded them. We also caught them lying to us on three occasions as to why they were having problems and issues meeting the deadlines. They compensated us for the delays, but we almost killed ourselves trying to get everything done in a short period. We had family that purchased airline tickets to visit based on the much earlier delivery date that was scheduled. (It was scheduled 2 weeks from the pickup date) We did a cross country move and the Garden Grove California branch did a great job. The person that signed us up also did a great job, but that did not make up for the nightmare out of the North Charleston office. If you are doing a cross-country move, make sure you really check out both branches that will be handling your move. We experienced a dramatic difference between the two locations.

It's like an old comedy act, 'Whose on first' . The drivers are the only thing to save this…read morecompany. Their website is Akward to say the least. After you spend alot of time trying to schedule your containers and it telling you no dates available! Call in . I'm experienced in their call in. I was on hold for 2 hrs. This time I tried the call back option. Not much better. So I was told you can't schedule from website. Then why advertise it and why have it on your website? They were really quick to bill me though. If I could rate them less than 1 star.

Great facility, clean, easy access to units. Well protected with security cams…read more Mike was an awesome help and made the process easy. Very friendly and accommodating. Have called back a few times with questions and get a friendly, prompt response. Glad I chose them and would highly recommend!

If you're looking for great service and a responsive staff then this facility is for you. Melissa…read morewas great setting me up with the unit I needed and patiently explained the paperwork and billing procedures. The property was well kept and clean. This is the second time I've used Out 'O Space and I'm very satisfied.

I can't speak for their storage or renting a truck but I can speak for their hitch installation. I…read morewill say I was nervous going in with all of the negative reviews and poor customer service experience I have read about this place. Even just general reviews online specifically about Uhaul hitch installations that tend to look very amateur'ish and obviously not OEM looking. However I decided to roll the dice and try them as this location is less than 3 miles from my house and their prices are the same or even cheaper depending on what hitch you get. Speaking of which hitch you get, just know Uhaul does not manufacture trailer hitches they will have to order it just like you would if you were trying to do this yourself at home. The trailer hitch Uhaul ordered for me was a CURT trailer hitch which I saw online from eTrailer while doing my research on aftermarket hitches so you could in theory do this yourself at home but without a lift and help I wouldn't recommend it. Took about a week for the trailer to arrive. I was actually pleasantly surprised by the work and turnaround time for the hitch install on my 2024 Acura MDX. It looks great and almost looks like it came with the car from the factory from Acura. And it took the installer a little over 30 mins to install and complete. I took off 2 stars because they scheduled my install time for 8am and when I arrived for my appointment to drop my car off they told me the hitch installer doesn't even show up normally until 11am to start. So why did they even schedule my appointment at 8am then? The guy working there told me I could wait there if I wanted to but they did not have a waiting room so he pointed to two chairs sitting by the bathroom and said I could sit there if I wanted to. He wasn't rude about it but also wasn't overly concerned or cared that I would be sitting there for 3 hours waiting until the hitch installer arrived. I could see how some of the reviews talk about their customer service...or lack thereof. If I knew I was going to be waiting that long I would've brought my laptop, tablet, or phone charger at least. ‍

Brought my Subaru in for a tow hitch and wiring harness because U-Haul has a great reputation for…read moreprice and quality of hitch installs. Didn't see the harness that I'd paid $100 to have installed so went back to the shop. The very pleasant associate told me it's in the trunk and because they didn't see a gasket to take out and push the wiring through they left it in the tire well. Running under the tailgate is great, right? (Pic1) A quick Google of installing a wiring harness on a Subaru gave great directions for doing it correctly so the cord is next to the hitch ball. (Pic2) WTF?

My experience with the staff was amusing. Cindy made the process of getting a unit incredibly easy!…read moreCindy and Angela are great to work with!

This is the ONLY way to go if you are looking for a storage unit in the ladson/summerville S.C…read more area! They really care about you and are always helpful and understanding!

I walked in and noticed the security was plentiful and felt safe, second I went to the bar and…read morealmost immediately I was asked if I needed anything by the bartender Stephanie, her service and ability to to multitask and interact with customers in the moment and still perform was definitely a surprise as I don't see that kind of dedication and work ethic in that environment anymore, most just focus on tips as the reason. Id definitely come back and for the fun the entire staff was also on point with their customer services in a previous visit, ill definitely keep returning if this level of service and operation continue.

I'm giving 4 stars because the price of storage units continue to rise drastically. It's getting…read moreridiculous along with the price of most other things. I appreciate the staff at this location. During rounds she called me and let me know that although my lock was on my unit, it was not secured. I came and she assisted me with securing my unit with the lock

Be very cautious renting here. My 10x20 unit started at $225/month in July 2024. Since then, Extra…read moreSpace has raised it to $305, then $385, and now $433 effective 7/1/2026. That's insane! That is nearly double the original rate with no added services, no upgrades, and no meaningful explanation beyond "market conditions." What makes this even more frustrating is that their own website currently advertises 10x20 units at this same location for a $200 web rate / $306 in-store rate, while an existing customer is being charged $433 for the same size unit. In my opinion, this is an aggressive rate-hike strategy that customers should know about before moving in. The initial rate may look reasonable online, but based on my experience, the price can increase dramatically once your belongings are already stored there. I will be vacating and would not recommend this location unless you are prepared for major rate increases after move-in. **Edit 6/1/26: You will see below that they have a standard blurb they post on negative reviews asking the customer to 'call to discuss account details'. I want to pass along that they do not negotiate the price hike for customers, instead they point you to the contract where they have the ability to increase pricing at their will. You have been WARNED**