I had such a great experience at the Jos. A. Bank in Town Centre, Mt. Pleasant! From the moment I…read morewalked in, the team made the whole process incredibly easy and stress-free. The store is well-organized, bright, and stocked with a great selection--whether you need something for work, an event, or just a wardrobe refresh. What really stood out, though, was the customer service. The staff here actually listen--they take the time to understand what you need and then put together options that truly fit your style, budget, and timeline. Zero pressure, just genuinely helpful people who know their stuff. They also offer an alterations service, which I didn't need at this time. This location has earned a new loyal customer. If you need menswear in the Charleston/Mt. Pleasant area, this is absolutely the place to go. Do not miss!

The service was excellent. We found the perfect suit and got it tailored and back in plenty of time…read morefor an out-of-the-country wedding. They were great to work with!!

Alex was very helpful... He knew I was in a hurry, and steamed my shirts and got me out the door…read morequickly. Ask for him if you can!

In one word-Sarah! The detailed version includes lost luggage for a destination wedding usher, one…read morecall with his height and weight, the perfect look SAME DAY, and a salvaged wedding experience. Plus, photos to last a lifetime. Thank you, Sarah!

Stopped in with the kids today after brunch. Everyone in the store was super sweet to us and very…read morefriendly! It had a ton of clothes and accessories at reasonable prices, though the style is *mostly* aimed at older women (there's nothing for men here), my daughter found a sweater that fit her style well. Nice store and I was happy we stopped by! J.Ja

Simply the best. When I leave here, I always feel better than when I walked in. Sure, it's a little…read morecrowded, but that is part of the charm. Everyone is extremely welcoming in the store and genuinely interested in why you stopped in or what occasion you are shopping for. This is a community spot where relationships feel important. They create a fun environment to shop in and oh, I have also found some real gems here! It's fun, funky, and for me, such a comforting experience everytime I go in. Parking on the street can be a little tough-they have a parking lot in the back.

I have been to this location before and honestly it has gone downhill. It started off good since…read morethe young man who assisted us was quick and helpful however, he had to leave abruptly before he could check us out. As we were handed over to his coworker, the guy looked like he didn't even want to be there or even know what he was doing and took forever. Very unprofessional, as more people were waiting and they seemed to be understaffed. Probably wouldn't come back.

I have never been a patron of the Men's Wearhouse so not sure if my experience was typical. I…read morevisited yesterday to purchase an inexpensive tuxedo for one of my sons. We arrived to a generally active store and immediately found the tuxedo section. The price point was right since everything seemed inexpensive. We were fine with self service initially since we knew the sizes and style we wanted. We were eventually approached by a much older gentleman that was not very warm in his greeting. Nor did his attire appear to be anything purchased at Men's Wearhouse or any other store in the last 30-years. He was pushy and insistent that a tuxedo jacket with sleeves that stopped almost at my sons elbows was appropriate. I reiterated to him several times we were fine on our own. He eventually left which offered us the opportunity to exit the Men's Wearhouse quickly. We immediately drove two hours to find exactly what we wanted in a tuxedo and service with another retailer.

I have to say I really like this store! From the minute, you…read morewalk in, there's so many people to greet you and say hello and guide you if you need help but at the same time they're not there to pressure you or up selling you anything ! Have a great selection of shirts, suits, ties, pretty much anything you're looking for for menswear . They might seem a little pricey to some people, but in all honesty, the value that you get for the clothing materials and Service really can't be beat Whenever I'm in the area, go there with my husband and make sure he has quality clothing that way outlasts its price.

The second star is just because I really like Jos A. Bank as a brand (and usually store). I looked…read moreat coats today for at least 10-15 minutes and was completely ignored. Three employees total, one free from customers the entire time just organizing clothes, one with a customer maybe half the time, and another in the front just periodically.

This shop is so cute and the girls working there are on point. We stopped in without an appointment…read moreand they were able to help us. Every dress is out by color and they give each girl three tags. You place the tag on the dress you want to try on and the girls working there pull it. They have a run way at the back of the store with dressing rooms on one side and parents on the other. The workers help the girls in and out of the dresses and all you have to do is pick the dress. We loved on dress but have to order it in the right size. They will even ship direct to you. I would highly recommend given our experience here.

From the owner: Prom Bae is one of the fastest growing Prom, Quinceañera shops in the nation. We’re known for our…read moreA+ Customer Service from the time you enter our doors, affordable prices and incredibly knowledgeable stylist. We exclusively hire the friendliest and most helpful staff in the area always ready to help you look your best! We are the Premier In-store and Online Retailer with an extensive selection of the hottest Prom, Homecoming, Quinceañera and Special Occasion dresses! Come visit Prom Bae and see why thousands visit our store, from near and far! You’ve not experienced formalwear shopping until you’ve experienced shopping with us, we can’t wait to see you. What are You Waiting On?

All I can say is: Lamont, Lamont, LAMONT! If you want the…read morepinnacle of customer service and care, Lamont is your man. My husband and I came to this location to purchase a suit for his son's wedding, and Lamont guided us through every single aspect of the process. From selecting the right fit to handling alterations, he made sure we felt confident and taken care of. We left that day knowing Men's Wearhouse would be our go-to spot for any of my husband's future suiting needs. Full disclosure though--when we returned to pick up one of the suits (he purchased one for the wedding and another for date nights), Lamont wasn't there. Unfortunately, we experienced some of the worst customer service we've ever had. The young Black woman working that day made it clear she would've rather been anywhere else. She tried to engage in small talk toward the end of our visit, but the attitude she had carried up to that point had already left a bad taste. Fast forward to today--my husband and I had some errands to run and decided to stop by Men's Wearhouse first, just to get it out of the way. To our surprise and delight, there was Lamont! We were so genuinely happy to see him. As always, he was dapper and dressed to the nines, instantly elevating the energy of the entire store. Lamont has the confident ease of a store owner and knows exactly how to make you feel comfortable while providing exceptional service. His professionalism and warmth today completely restored our faith in Men's Wearhouse. My husband and I have already agreed--we'll only return on days Lamont is working. With him, we know we're guaranteed the absolute best experience every time.

If I could give a zero or lower, I would!! Drove from Florida to meet my son who drove from SC for…read morea scheduled appointment. The male associate was clueless on how to retrieve the reservation and his customer service was beyond ridiculous! After another associate assisted him, he was still clueless. My son explained what he wanted for his wedding suit as he had already viewed on Men's Wearhouse's site! I asked for the manager since we were getting no where. The manager came out and stated the only suits they had the "rent" were on the counter!! Now we were there to buy a suit for my son and husband for the wedding! Not rent as they evidently assumed!!!! Never once was he asked anything passed the slap on the counter as to which suit he'd like from the laminated junky sheet of cookie cutter suits!!! This place is unprofessional and uneducated! Needless to say we found amazing suits elsewhere with professional service and quality suits!!!