Went in for walk in safety check. Fast and friendly service. Didn't have to make appointment.read more

A little confused saw the reviews about safety checks. Called them and said they don't do any.read more

I have had multiple great experiences here, from fixing my tire when others wouldn't try, to being…read morepatient with me on safety. I am actively going far out of my way to take my cars there now for other service.

brought my vehicle in for a wash and wax and left with new damage to my car…read more When I arrived home, I discovered a scratch on the rear passenger-side door along with a small paint chip. This damage was not present before the service. I contacted the business immediately to report the issue. The claim was denied, but what was even more disappointing was how the situation was handled. When I asked for a copy of the incident report and the business's liability insurance information, the woman I spoke with was unhelpful and dismissive. Rather than providing the requested information, she sarcastically suggested that I "call a lawyer and see what happens." Accidents can happen in any business. What matters is how a company responds when a customer raises a legitimate concern. Instead of taking the issue seriously or attempting to resolve it professionally, they denied responsibility and treated me with disrespect. To make matters worse, the wash itself was mediocre, as parts of the vehicle were still dirty after the service. If you value your vehicle and expect professional customer service, I would strongly recommend taking your business elsewhere.

I came in on Christmas Eve without an appointment…read more There was only one car ahead of me, and the wait was short. I was able to stay nearby and watch the team work on my wife's vehicle. she's very protective of who drives it. I want to highlight how professional and diligent the team was during the inspection. They communicated clearly, worked efficiently, and handled the vehicle with care. We paid for a safety inspection, and the service met our expectations. Overall, it was a smooth and professional experience, especially considering it was a holiday season.

After what I encountered at the N. King St location, I decided to give this location a try since…read moreit's down the road from my workplace. I checked in @ 7:58 AM & left @ 8:37 assisted by Casey the General Manager. There were two cars ahead of me. I went in to get an oil change and tires rotated. I noticed Casey had one staff working in the garage. While sitting in the lounge, Casey informed me that my tires didn't need to be rotated, but showed me how dirty my filter was and offered to changed it. I approved it. Before I was charged she asked if I had a coupon and if I needed a receipt. I was honest with her that I forgot about the coupon (I had this printed & ready when I visited the N. King - I remembered I left it in my work bag). I didn't need the receipt because of how happy she was nice and helpful with me. I WAS WRONG! After I drove off from this location, I went home to Kalihi, visited Target Salt Lake, then Kapolei's Wet n Wild. As I left Kapolei's Wet n Wild, I see multiple lights & warnings on my Dashboard (SEE PHOTO). I heard a weird noise, so I restarted my car. The lights & warnings continued to stay on & as soon as I get onto the Freeway, my car started jerking. I immediately pullover to the side & shut off my car. I began sobbing because I could've risked my SON'S LIFE. Luckily, he did not see me crying because he was taking his nap. I felt like a panic attack coming onto me so I called this location several times. Sadly, it was difficult to get through to them. I drive a preowned 2024 Toyota Limited Rav4. My family relies on me and I cannot imagine losing this car. THIS WILL BE EMAILED AGAIN TO guest.relations@jiffyworld.com + customerservice@jiffylube.com. If this won't be addressed, I AM FORCED TO REACH OUT TO A LAWYER.

I like bringing my car problems here because they do the work at a fair price. But what I like most…read moreis that all the guys who work here (except for Miles!) give off the distinct impression that you're bothering them and that they'd prefer you go somewhere else. But I was born to antagonize people, so I keep coming here just to irritate them by giving them business.

Super disappointed with this place. Waited on the wait list for my safety and I finally received a…read morecall to get my safety done. The person that does it was SUPER rude. My tint was peeling a little bit towards the rear and they said you can't see through it, there for we can't pass the car. Like... you can clearly see out my window just fine. It was literally a waste of time coming here. Although, I was considering that it was the end of the day and the guy doing the safety's was just over it and wanted to get out. But anyways, never coming back to this place. I went to a Texaco and they passed my safety just fine with no issues lol.

Super friendly service and quick safety check! They took my husband as a walk in and were able to…read moreget everything done quickly and efficiently. I will definitely be coming here for future safety checks

This review is for the state inspection…read more If you're looking for a no nonsense inspection, this is it. No appointments so come early. First come, first serve. Also Vance only does inspection from ~8-11a. Vance is a stand up guy. This is my 3rd time coming here for our 2 cars and will continue to bring our cars here!

Great customer service! Team at Lex Brodie's was friendly, professional, and made the whole process…read moreeasy from start to finish. They provided excellent quality work at an affordable price, and I really appreciate their honesty and attention to detail.

As per usual, excellent service, on time, as promised, and best of all, no charge on tire rotation…read moreand minor tire repair. Also was able to book an appointment only one day in advance.

Micah provided fast, professional service and made the oil change process smooth!…read more* Micah was knowledgeable, efficient, and delivered excellent customer service today! * Micah explained everything clearly and made my visit quick and stress free! * Micah was friendly, professional, and kept me updated throughout the service! * Micah worked efficiently, had a great attitude, and provided excellent service overall! * Micah was respectful, quick, and made sure everything was handled properly! * Micah gave outstanding customer service and made the whole experience easy! * Micah was professional, attentive, and made my Jiffy Lube visit enjoyable today!

Samson, Leilani, and Micah did my oil change, they are very friendly and did the job super fast…read more 10/10 would recommend.