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    State Farm Inspection Site

    4.0 (1 review)

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    10 years ago

    Helpful 24
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    Jiffy Lube

    Jiffy Lube

    (444 reviews)

    After what I encountered at the N. King St location, I decided to give this location a try since…read moreit's down the road from my workplace. I checked in @ 7:58 AM & left @ 8:37 assisted by Casey the General Manager. There were two cars ahead of me. I went in to get an oil change and tires rotated. I noticed Casey had one staff working in the garage. While sitting in the lounge, Casey informed me that my tires didn't need to be rotated, but showed me how dirty my filter was and offered to changed it. I approved it. Before I was charged she asked if I had a coupon and if I needed a receipt. I was honest with her that I forgot about the coupon (I had this printed & ready when I visited the N. King - I remembered I left it in my work bag). I didn't need the receipt because of how happy she was nice and helpful with me. I WAS WRONG! After I drove off from this location, I went home to Kalihi, visited Target Salt Lake, then Kapolei's Wet n Wild. As I left Kapolei's Wet n Wild, I see multiple lights & warnings on my Dashboard (SEE PHOTO). I heard a weird noise, so I restarted my car. The lights & warnings continued to stay on & as soon as I get onto the Freeway, my car started jerking. I immediately pullover to the side & shut off my car. I began sobbing because I could've risked my SON'S LIFE. Luckily, he did not see me crying because he was taking his nap. I felt like a panic attack coming onto me so I called this location several times. Sadly, it was difficult to get through to them. I drive a preowned 2024 Toyota Limited Rav4. My family relies on me and I cannot imagine losing this car. THIS WILL BE EMAILED AGAIN TO guest.relations@jiffyworld.com + customerservice@jiffylube.com. If this won't be addressed, I AM FORCED TO REACH OUT TO A LAWYER.

    There service is great always taken care of what was needed like oil change and others.Service is…read morefast

    Jiffy Lube - Waiting area....You'll spend minimal time here because they take care of business fast!

    Jiffy Lube

    (396 reviews)

    Kalihi

    Chris and Micah are amazing. Super attentive to everything going on with my car, the good and the…read morebad, and they kept me informed the whole time. I loved being able to stay in my car while watching the efficiency of a truly well-oiled team in action. At one point I got confused during one of their conversations and accidentally honked my horn for clarification... definitely not my best move but they kindly explained everything and forgave me for blasting the horn while they were literally in the guts of my car. Quick, efficient, professional, and somehow still lively at 8:30 in the morning. This is exactly why I keep coming back here. Mahalo Chris, Micah, and the whole team

    This was my second visit this week. I came here earlier this week on a Monday Afternoon @ 4:45 PM…read moreand there were 3 cars ahead of me. Thankfully LEILANI approached me and asked me what services I was interested in. She was honest and told me it would be a 30 minute wait. I told her I'll come back on another day. I came here today on a Friday Afternoon@ 5:17 PM and decided to wait for 10 minutes. I noticed 2 Workers - 1 Worker noticed me. I wasn't approached, acknowledged & informed about anything. There was 1 vehicle ahead of me. I decided to take this photo & email it to guest.relations@jiffyworld.com + customerservice@jiffylube.com. I came here last year and my visit went smoothly, so I decided to return again this year. I'm disappointed and will visit Punchbowl location instead.

    State Farm Inspection Site - autodamageassessment - Updated September 2026

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