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    State Farm Inspection Site

    4.0 (1 review)

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    9 years ago

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    Jiffy Lube

    Jiffy Lube

    4.5
    (443 reviews)

    I came in on Christmas Eve without an appointment…read more There was only one car ahead of me, and the wait was short. I was able to stay nearby and watch the team work on my wife's vehicle. she's very protective of who drives it. I want to highlight how professional and diligent the team was during the inspection. They communicated clearly, worked efficiently, and handled the vehicle with care. We paid for a safety inspection, and the service met our expectations. Overall, it was a smooth and professional experience, especially considering it was a holiday season.

    After what I encountered at the N. King St location, I decided to give this location a try since…read moreit's down the road from my workplace. I checked in @ 7:58 AM & left @ 8:37 assisted by Casey the General Manager. There were two cars ahead of me. I went in to get an oil change and tires rotated. I noticed Casey had one staff working in the garage. While sitting in the lounge, Casey informed me that my tires didn't need to be rotated, but showed me how dirty my filter was and offered to changed it. I approved it. Before I was charged she asked if I had a coupon and if I needed a receipt. I was honest with her that I forgot about the coupon (I had this printed & ready when I visited the N. King - I remembered I left it in my work bag). I didn't need the receipt because of how happy she was nice and helpful with me. I WAS WRONG! After I drove off from this location, I went home to Kalihi, visited Target Salt Lake, then Kapolei's Wet n Wild. As I left Kapolei's Wet n Wild, I see multiple lights & warnings on my Dashboard (SEE PHOTO). I heard a weird noise, so I restarted my car. The lights & warnings continued to stay on & as soon as I get onto the Freeway, my car started jerking. I immediately pullover to the side & shut off my car. I began sobbing because I could've risked my SON'S LIFE. Luckily, he did not see me crying because he was taking his nap. I felt like a panic attack coming onto me so I called this location several times. Sadly, it was difficult to get through to them. I drive a preowned 2024 Toyota Limited Rav4. My family relies on me and I cannot imagine losing this car. THIS WILL BE EMAILED AGAIN TO guest.relations@jiffyworld.com + customerservice@jiffylube.com. If this won't be addressed, I AM FORCED TO REACH OUT TO A LAWYER.

    State Farm Inspection Site - autodamageassessment - Updated June 2026

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